The JNP Partnership reviews

Thank you for your feedback Kirsti. We are sorry to hear that you feel dissatisfied with your experience and believe you have spoken to Lloyd Buston, Lettings Manager, earlier today regarding this.

Thank you Maureen! Jacqui and the team will be over the moon with your 5⭐review. Do give them a call on 01494 716000 if they can be of any further help.

Thank you Catharine! We're so pleased that the team at Hazlemere were able to help and support you through the sale of your property. Thank you for choosing JNP!

Thank you for your feedback Robert. We apologise if the process and associated cost were not made sufficiently clear during your initial valuation. As Mark Prior, our Assistant Branch Manager, has since explained, identity and Anti-Money Laundering (AML) checks are a legal requirement. Every JNP client must complete an independent check through LifeTimeLegal (LTL), our accredited compliance partner, as part of our legal and regulatory obligations. The fee is for the independent verification service provided by LTL and is separate from our estate agency fees. While we appreciate you may have found alternative services at a lower cost, our compliance checks must be completed through our designated process and the cost is the same for all our clients.

Thank you for your review Stanley! We’re delighted to hear that Douglas went the extra mile to make your home-buying experience a positive one. His honesty, knowledge and customer service really does set him apart and he'll be thrilled that you took the time to leave a review.

Thank you Joshua! Doug will be delighted with your 5⭐ review. Thank you for the recommendation!

Thank you for your review Our Lounge London. We suspect this review may have been posted against the wrong branch as our Hazlemere branch is for residential sales only. We've had a look through the Lettings records and can't find any evidence of an account managed by JNP Lettings to Our Lounge London. We'd encourage you to raise this directly with JNP Lettings on 01494 520555. Please ask for Lloyd Buston, who manages the Lettings team and will be able to help you.

Thank you for taking the time to leave feedback Meilia. We note your review refers to JNP Lettings, at Hazlemere, we are a residential sales branch for JNP.  It looks like this review may have landed on the wrong Google listing, however, we've checked our customer records find any record of you having rented or managed a property with us.  If you'd like this looked into, please do contact JNP Lettings directly on 01494 520555, where their manager Lloyd Buston will be happy to help.

We appreciate you sharing your experience Onetwobitez, and we're sorry to hear it wasn't a positive one. However, having checked thoroughly, we have no record of you as a customer of JNP. As your review refers to renting through JNP, it seems this review may have been intended for JNP Lettings rather than our Hazlemere branch, we handle residential sales, not lettings or property management. For this to be properly addressed, please get in touch with JNP Lettings on 01494 520555 and ask for the manager, Lloyd Buston, who can look into it directly.

Dear Jeremy, I am sorry to read that you have felt the need to complain about Breckon and Breckon, you have reviewed the Witney Sales Business which is a completely different department. I have shared this with the relevant department as … More

Hi Carol, thank you very much for the 5 star review. Best regards, John Bouwer (Director).

Thank you for your 5⭐ review and recommendation. Jacqui, Patricia, Julian and Doug will be thrilled with your kind words. Each property sale and purchase is different and we're so pleased that their excellent customer service made such a difference to your family. Thank you for choosing JNP.

Thank you Pauline! Douglas is a great asset to the team with his local knowledge and approachable nature. Do give him a call on 01494 716000 if he can be of any further help.

Hi Gemma, lovely 5 star review, thank you for entrusting us with the sale of your home. I truly appreciate the recommendation. Best regards, John Bouwer (Director).

Hi Al, thank you for the lovely five star review. We pride ourselves on communication and glad we had a great outcome. Hope you settle into your great new homes. Best regards, John Bouwer (Director).

Hi John, thank you for the kind words and your recommendation, such an amazing 5 star review. Communication is key in any relationship and glad we had such a great successful outcome. We want to wish you all the very best. Kind regards, John Bouwer (Director).

Hi Fiona, thank you for your lovely 5 star review. This was a lovely family home that will now be appreciated by another family with the intention of settling there for good. We appreciate your custom and patience and as you know, always happy to help. Best regards, John Bouwer (Director).

Thank you Judy! The team will be thrilled with your 5⭐ recommendation.

Thank you Grahame. We're so pleased that Jacqui, Joe and Patricia were able to help you through a difficult sale. They'll be delighted with the recommendation.

Hi Laura, Sarah wants to thank you very much for such an amazing 5 star review. Communication is key in any relationship and Sarah does an amazing job at just that. We want to wish you the very best moving forward in your lovely home. Best regards, John Bouwer (Director).

Thank you Erika! We're so pleased that Douglas and Phil provided 5⭐ customer service on your viewings. Do give the team a call on 01494 716000 if they can be of any further help.

Thank you for such kind words, Lesley. We are delighted you chose to use us again and that everything felt well managed and communicative throughout. Wishing you the very best!

Thank you Christine! Jacqui's knowledge of the area and properties is incredible so we're delighted that she was able to help. Do give her a call on 01494 716000 if she can be of any further help.