Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleJNP has supported me throughout the whole process of selling my property to buying a dream one. KANE from JNP has been absolutely amazing, supportive and friendly throughout the sale. I would recommend him 1000% to anyone who wants to buy their dream home or anyone who is struggling to sell there home as you can trust him blindly throughout the process.
Delexson · 8 April 2026 · JNP Estate Agents Hazlemere
Agent replied · 19 March 2026
Thank you for your review! We're so pleased that Kane was able to help you with the sale and purchase of your properties. We strive to provide a professional and supportive service to all our clients so Kane will be over the moon with your review.
★★★★★ 5/5
TrustpilotThank you Jade
Jade at High Wycombe office made a good job of organising the re-roofing of my property at 99 West Wycombe Road. Also the installation of a new front door. She was very helpful and kept me and the tenant informed at every stage.
Peter · 7 April 2026 · JNP Estate Agents Hazlemere
Agent replied · 14 April 2026
Thank you Peter. We're so pleased that Jade was able to co-ordinate works at your property - she'll be thrilled that you've taken the time to leave a review!
★★★★★ 5/5
GoogleJNP Hazlemere helped me to sell my late mother's retirement flat. Initially I communicated with Mark - he was very knowledgeable, professional and dealt sensitively with the sale. Patricia then took over towards to final part of the sale - she was very efficient and communication was excellent. I would certainly recommend JNP.
Fran · 25 March 2026 · JNP Estate Agents Hazlemere
Agent replied · 27 March 2026
Thank you Fran! We're so pleased that Mark, Patricia and the team were able to help you during what can be a difficult time. Thank you for your recommendation and thoughtful feedback.
★★★★★ 5/5
GoogleRecently bought my flat though this branch, Charlotte Poutney was lovely and helpful throughout keeping me updated regularly, she gave me great peace of mind and think anyone would be in good hands with her!
Anna · 17 March 2026 · JNP Estate Agents Hazlemere
Agent replied · 17 May 2026
Thank you for such kind feedback, Anna. We are glad you felt supported and kept up to date throughout your purchase. Wishing you the very best in your new flat.
★★★★★ 5/5
GoogleThe number one option for honesty and transparency combined with the work ethic to get you moved. Communication was fab and a Brilliant service by John Bouwer
V · 16 March 2026 · JNP Estate Agents Hazlemere
Agent replied · 16 August 2026
Hi Vicki, thank you for the lovely 5 star review. We pride ourselves in the service we deliver and transparency goes a long way to help build a strong relationship. Please do stay intouch and thank you for entrusting us with the sale of your beautiful home. Best regards, John Bouwer(Director)
★★★★★ 5/5
GoogleThe team in Witney went out of their way to assist in a very tricky sale. There are always on hand to liaise between the buyers and both sets of solicitors to get the move completed. Infact it is true to say they went above and beyond to help and kept me informed throughout. I cannot recommend them enough, with special thanks to Rosie, John and Julia who are all very professional
Nick · 16 March 2026 · JNP Estate Agents Hazlemere
Agent replied · 16 August 2026
Hi Nick, thank you very much for such a lovely 5 star review. Being professional on a daily basis is what we strive for. Going above and beyond is the fun part and being appreciated and recommended is the reward. We want to wish you the very best in your journey moving forward and hope you have settled into your lovely new homes. Best regards, John Bouwer (Director).
★★★★★ 5/5
GoogleJNP Hazlemere were fantastic in dealing with everything relating to our house purchase.
Any issues or queries we had they were fast to respond and contact all the relevant parties.
Special thanks go to Joe & Mark who were both exceptional throughout the whole process
Theo · 16 March 2026 · JNP Estate Agents Hazlemere
Agent replied · 10 March 2026
Thank you Theo! We're so pleased that Joe, Mark and the team at Hazlemere were proactive with the purchase of your house. It can be a stressful time and having clear communication can make the process easier. Wishing you many happy times in your new home 🏡 …
★★★★★ 5/5
GoogleReally great experience with JNP in selling our first home, five years after we first bought it through them. Friendly, professional and always quick to respond, we would definitely recommend their services. In particular Jacqui was brilliant to deal with, thank you for everything.
Lewis · 13 March 2026 · JNP Estate Agents Hazlemere
Agent replied · 30 July 2023
Thank you Lewis and Vicki! We love it when customer return to us - we're so invested in people's property journeys and really enjoy helping along the way! Jacqui and the team will be thrilled with your recommendation, thank you.
★★★★★ 5/5
TrustpilotWe are tenants who rent through JNP…
We are tenants who rent through JNP High Wycombe. We recently had a boiler issue (we had no hot water or heating), and we were in touch with Jade. She was really amazing at getting this sorted for us, kept us informed every step of the way and worked tirelessly to get this sorted. Jade is a credit to JNP, and we really appreciate her and hope she is rewarded for her help. :)
Emma · 13 March 2026 · JNP Estate Agents Hazlemere
Agent replied · 14 March 2026
Thank you Emma! We're so pleased that Jade was able to help restore your heating and hot water - she will be thrilled with your review and we agree, she really is a credit to JNP!
★★★★★ 5/5
TrustpilotExcellent professional service
I've only recently started my journey with JNP for the letting of my flat, but so far I cannot fault them. They managed to find a suitable tenant within a week, where others had failed. The process through to the tenants moving in has been very thorough with regular updates. Everyone has been very helpful, polite and quick to respond to any queries. So far, I've been extremely impressed and wouldn't hesitate to recommend them.
Christina · 11 March 2026 · JNP Estate Agents Hazlemere
Agent replied · 14 March 2026
Thank you for your review Christina! We're so pleased that the team have been able to help you so efficiently. Thank you for your recommendation and we look forward to working together for many years to come.
★★★★★ 5/5
GoogleJNP have been great to deal with for our purchase. We received regular updates making the process seamless. Patricia was particularly helpful in moving the sale along, answering multiple questions and providing daily updates right up until completion.
Hannah · 23 February 2026 · JNP Estate Agents Hazlemere
Agent replied · 25 February 2026
Thank you Hannah! We're so pleased that Patricia was able to help you with the purchase of your new home. She'll be thrilled that her communication and updates made the process easier for you. Wishing you many happy memories in your new home!
★★★★★ 5/5
TrustpilotEfficient management
Jade at JNP has been doing a fantastic job in managing our properties. She has been prompt in addressing issues, organising contractors immediately when needed and most importantly keeping us updated as we live some distance from High Wycombe. We have great confidence in Jade's abilities and cheerful efficient manner.
Margaret · 18 February 2026 · JNP Estate Agents Hazlemere
Agent replied · 20 February 2026
Thank you Margaret! We’re delighted to hear how pleased you are with the service Jade has been providing in managing your properties. It's great to know that Jade’s prompt action, clear communication and cheerful nature have given you peace of mind. Thank you again for your continued trust in JNP.
★★★★★ 5/5
GoogleReally impressed from start to finish. The valuation was clear and accurate, the online listing looked fantastic, and viewings were handled smoothly with great communication throughout. We were kept updated at every stage, and accepting an offer was quick and straightforward. I dealt with Hannah Lund who was friendly and professional and who made the whole process easy.
Mark · 17 February 2026 · JNP Estate Agents Hazlemere
Agent replied · 17 May 2026
Thanks very much Mark for the positive feedback. We are glad everything ran smoothly from valuation through to offer, with clear communication along the way. Wishing you the very best!
★★★★★ 5/5
GoogleExceptional, professional, helpful and supportive Team. Care and attention to detail throughout the step by step sale of the cottage. Thank you John and Rosie for your outstanding work.
Amanda · 16 February 2026 · JNP Estate Agents Hazlemere
Agent replied · 16 August 2026
Hello Amanda, thank you for the outstanding review, we appreciate this was a tricky time but glad that we made that whole process very smooth for you. We wish you the very best moving forward but please don't hesitate to let us know if there is anything else we can help with. Best regards, John Bouwer (Director).
★★★★★ 5/5
TrustpilotWe have recently moved out of a…
We have recently moved out of a property managed by JNP Estate Agents after almost eight wonderful years, and I felt it was important to leave a review reflecting our experience.
George · 11 February 2026 · JNP Estate Agents Hazlemere
Agent replied · 12 February 2026
Thank you so much for such a thoughtful review! It means a great deal to us that your time in the property was so positive and it's not lovely to hear how many happy memories you have from your time there. We’re delighted to hear that you found our team professional, organised and supportive throughout your eight-year tenancy. Your kind words about Lloyd, Suzy, Samantha, Natalie and Tori are greatly appreciated- they will be so pleased to know the impact they’ve had over the years. Thank you for your recommendation. We wish you and your family every happiness in the future and hope your next chapter is just as special 💛
★★★★★ 5/5
GoogleReceived a professional and friendly service. Communication and updates were helpful and consistent throughout the house buying process. Key hand over was quick, easy and timeous on the day of completion. JNP definitely helped reduce the stress of the house buying process.
Jason · 27 January 2026 · JNP Estate Agents Hazlemere
Agent replied · 27 January 2026
Thank you Jason! We’re so pleased that you received a professional and friendly service throughout with the Hazlemere team. Clear communication is so important and we're thrilled it helped make the house buying process smoother for you. Wishing you many happy times in your new home 🏡 …
★★★★★ 5/5
GoogleEvie Brugger has been incredible in helping me sell my house and find a new one. She kept me updated at least weekly and is a great communicator via the phone as well as email. Thanks Evie!
Will · 17 January 2026 · JNP Estate Agents Hazlemere
Agent replied · 17 May 2026
Thank you Will, for your kind feedback. It’s fantastic to know that Evie’s clear communication and regular updates supported you so well with both selling and finding your new home. Sending you our very best wishes for the future.
★★★★★ 5/5
GoogleJNP were the selling agent on my recent house purchase. Throughout the purchase they were responsive and efficient in arranging additional viewings and providing updates. Julian was superb at dealing with a couple of hiccups in the process and we managed to complete as planned in December. All in all a smooth process and I would recommend JNP to anyone.
Alex · 16 January 2026 · JNP Estate Agents Hazlemere
Agent replied · 10 January 2026
Thank you for your review and recommendation Alex! We’re delighted to hear that your purchase progressed smoothly and that Julian and the team were responsive and efficient throughout. Congratulations on your new home - we wish you every happiness there.
★★★★★ 5/5
GoogleWe recently bought our dream home with JNP Hazelmere. The whole experience was perfect. The various viewings with Valerie, Doug and Phillip were great.
Special shout out to Doug in particular, who helped us through the purchase process. He was friendly, always kept us updated and was really helpful.
We have dealt with various estate agents recently and non of them compare to how good JNP were.
We would recommend without a doubt.
Sarah · 16 January 2026 · JNP Estate Agents Hazlemere
Agent replied · 10 January 2026
Thank you for your review Sarah! We’re absolutely delighted to hear that your experience with JNP Hazlemere was such a positive one and that we were able to help you secure your dream home 🏡 It’s great to know that your viewings with Valerie, Doug and Phillip went so well, and we’ll be sure to pass on your special thanks to Doug - he’ll be thrilled to hear how much his support, communication and friendly approach meant to you throughout the purchase. Wishing you many happy times in your new home.
★★★★★ 5/5
GoogleCannot recommend JNP Hazlemere branch enough for selling my mother’s property within 10 weeks. Very professional, friendly, caring team, especially Julian & Douglas. ⭐️⭐️⭐️⭐️⭐️
Dawn · 8 January 2026 · JNP Estate Agents Hazlemere
Agent replied · 10 January 2026
Thank you so much Dawn! We’re so pleased that the team's professional and caring approach helped during what can often be a sensitive and emotional process. Julian, Douglas and the whole team will be thrilled with your recommendation, thank you.
★★★★★ 1/5
GoogleVery bad attitude
Rabab · 16 December 2025 · JNP Estate Agents Hazlemere
Agent replied · 16 August 2026
Sorry to hear that you have had a bad experience, no one in my office can recall meeting or speaking to you. Could you please contact me on 01993 776775 or email me on john@breckon.co.uk to discuss this in more detail. We have won the British Property Awards for three years running, I honestly feel that there is perhaps a misunderstanding and would love to resolve this. Kind regards, John Bouwer (Director).
★★★★★ 5/5
GoogleI had an excellent experience working with Douglas during the purchase of my bungalow. From start to finish, he was professional and incredibly knowledgeable. Douglas kept me informed at every stage, answered all my questions promptly, and made the entire process smooth and as stress-free as possible. His attention to detail and genuine commitment to helping me find the right home really stood out. I couldn’t be happier with the service I received. Highly recommend Douglas to anyone looking to buy or sell!
Nina · 16 December 2025 · JNP Estate Agents Hazlemere
Agent replied · 5 December 2025
Thank you Nina! Douglas will be over the moon at your recommendation and 5⭐ review. We're so pleased that his communication, professionalism and commitment led to a smooth purchase of your bungalow. Wishing you many happy memories in your new home.
★★★★★ 5/5
GoogleWe recently sold our house through JNP Hazlemere. Mark was the main contact and he was responsive and pleasant to deal with, as were the rest of the team who helped with viewings etc. An excellent service overall
Andy · 8 December 2025 · JNP Estate Agents Hazlemere
Agent replied · 11 December 2025
Thank you Andy! Mark and the team will be delighted with your kind words about their 5⭐ customer service. Thank you for choosing JNP!
★★★★★ 1/5
TrustpilotWARNING TO ALL TENANTS
WARNING TO ALL TENANTS, Extremely Concerning Experience with JNP High Wycombe
This review is based entirely on documented events and first-hand experience.
As of 24 November 2025, a mother and her two children were placed in a property managed by JNP High Wycombe that had no electricity and no gas.
Temperatures were below freezing, making the home uninhabitable under even the most basic housing standards.
Despite the property being impossible to live in, the family was still expected to continue paying rent, even though they physically could not occupy the home. They were told at one stage that they could terminate the contract due to the lack of essential utilities, yet the situation has been prolonged with no clear resolution and ongoing pressure.
Even more concerning, they were advised they needed to pay council tax on this uninhabitable property. This is deeply troubling and completely at odds with what any reasonable tenant would expect when a home does not meet habitability requirements.
Communication from the agency has been dismissive, slow, and lacking urgency, despite the family’s vulnerable situation and the serious risks posed by living without heating or power. Instead of prioritising tenant safety, the process has been confusing, stressful, and unnecessarily drawn out.
To be clear:
I am not accusing JNP High Wycombe of criminal activity.
I am stating the facts of what has occurred and expressing legitimate concerns about how this situation has been handled.
These events raise serious questions about:
• tenant safety practices
• duty of care
• compliance with basic housing standards
• communication and fairness to renters
• whether procedures are being followed correctly
This review is written to warn others: exercise extreme caution before renting through JNP High Wycombe.
Evidence of this situation is being documented and given to the appropriate legal professionals so the proper channels can address it.
I strongly encourage potential tenants to check additional Google Reviews, as similar concerns have been raised by others.
Based on this experience, I cannot recommend JNP High Wycombe.
Osa · 24 November 2025 · JNP Estate Agents Hazlemere
Agent replied · 26 November 2025
Thank you for your review Osa. We are in direct communication with the landlord and the tenant of the newly renovated property we believe you are referring to. We are aware that there have been some initial issues with the premises and we are working with both parties to bring matters to a successful conclusion without delay.
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