Trusted Agent profile · Buckinghamshire
Verified
★★★★★
1,614 reviews across 8 offices and 3 platforms
The JNP Partnership has eight offices, in High Wycombe, Hazlemere, Princes Risborough (two offices), Amersham, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 1,614 reviews on three platforms, rated 4.7 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The JNP Partnership's eight offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The JNP Partnership branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in nine years, the group and its branches: 2026, 2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018. A British Property Awards winner every year since 2018.
2025 2 Gold across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Bronze The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
The JNP Partnership and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
2020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFriendly, fast and efficient service. Given the speed of the market at the moment anythign less just wouldn't work. On sale Friday, sold STC by the following Thursday.
Thank you for your review Mike. We're thrilled that the team at High Wycombe were able to secure a sale for your property in such a speedy manner.
5/5
GoogleHad a good experience with JNP in purchasing my first home and the team was kind enough to guide me through the process. I am thankful to Martin and Jan
Thank you for your 5* review Ella. We wish you many happy years in your first home.
5/5
GoogleWe dealt with Jan at JNP as we were buying a property through them and she was very professional and quick to answer our questions as well as following up with various parties involved in the process. I would recommend them.
Thank you for your review Rebecca. Jan will be thrilled with your recommendation.
5/5
GoogleExcellent service and support from an enthusiastic sales team, lead by Mat who had a clear passion and skill in his job and who I felt really valued and appreciated our property and how much it meant to us. Importantly, securing us more than £60k over asking price. Loved the marketing and particularly drone pictures. Thank you.
Thank you Georgina. We're so pleased that Mat's passion for property shone through and he secured you a buyer with our superb marketing. Mat will be delighted with your recommendation.
5/5
GoogleThe JNP team have been excellent. There were brilliant photos, write up for the sales step. A buyer was quickly secured. The JNP Progress team then diligently pushed the sale through the process. I am very pleased with the whole service provided and the positive outcome! I strongly recommend JNP. Thank you again to the whole team!
Thank you for your review Wendy. It really is a team effort from start to finish and they'll be delighted with your recommendation.
5/5
GoogleI experienced an excellent and professional service from JNP. Calls and emails were always answered promptly. Support and advice throughout my property purchase was very reassuring. Would definitely recommend. Thanks Sue and JNP!
Thank you for your review Kurt. We're so pleased that Sue and the team were able to guide you through your property purchase with ease. They will be thrilled with your recommendation.
5/5
GoogleSelling with JNP has been a fantastic experience from start to finish. Matt worked fast and efficiently to bring our property to market. Sue was our direct contact during the sale process. Sue went over and beyond to make sure everything went smoothly and did it all with such a warm disposition. Thank you again everyone at JNP!
Thank you for your review. We're delighted that Sue, Matt and the team went over and beyond in the sale of your property - they'll be over the moon with your recommendation.
5/5
GoogleSue and team are very helpful and nothing is too much trouble. They made everything run smoothly from start to finish. Would recommend to use this company and lived up to our expectations
Thank you for your review Francis. We're delighted that Sue and the team were able to help you move smoothly. They'll be so pleased with your recommendation.
5/5
GoogleBrilliant and professional service! Especially from Julien - thank you!
Thank you for your review Jennifer. We're so pleased that Julian and the team at Hazlemere provided you with such great service.
1/5
TrustpilotBe prepared to go to small claims court
I rented a flat with JNP for 13 months and at the end of my tenancy, they completely ignored my requests for the deposit to be returned. Due to the radio silence I have had to raise a dispute with My Deposit and I will be taking them to a small claims court if they do not respond. The inventory check out report came back with minor wear and tear, so I do not believe there is any reason to withhold a significant amount. Regardless of this, I should expect some minor communication about the reason for withholding. Furthermore, I found it difficult to get major issues repaired in the house, such as a washing machine and oven and I was left 2 weeks without cooking facilities.
1/5
GoogleI don't want to give them 1 star. I think is to much in terms of letting. Not professional at all. I moved in a house let by them and on the period of process with paperwork they didn't call me a single time. In terms of sorting problems …
Thank you for your review. We are sorry to learn that you have not been satisfied with the service you have received from us. Please do contact the Property Management team on 01494 358900 as we would welcome the opportunity to discuss … More
5/5
GoogleEmma was incredibly helpful in getting to us to exchange, facilitating messages between the vendor's and ourselves quickly and effectively. She also went above and beyond to liaise with both sets of conveyancers pushing them to get key …
Thank you for your review Chris. We are so pleased that Emma was able to effectively guide you to exchange - it can be a difficult process and Emma will be delighted with your recommendation.
5/5
GoogleChristina arrived promptly for the viewing and came armed with answers to all of my questions. She took the initiative to ask further questions of the vendor in anticipation of receiving the same questions from prospective purchasers. She …
Thank you for your review Philip. Christina is a super star and we're delighted that she was able to help you in such a proactive way.
2/5
GoogleDo not use the conveyancing team that they recommend! I cannot emphasise this enough. Absolute shambles of a company which is the opposite to the service we've received from the branch but I had to leave the low scores to state that the …
5/5
GoogleA very professional and friendly team. Have only dealt with Lisa Smith and Ross Forder, but I'm sure there are lots of other people in the office that have worked on our purchase. …
Thank you for your review Elaine. We're delighted that Lisa, Ross and the team have provided a 5* service and wish you much happiness in your new home.
5/5
GoogleMat P and the team have made the process of selling out home and buying our next house as painless as possible. From start to where we are now (still finalising paperwork) they have been responsive and professional, keeping us up to date at …
Thank you for your review Zachary. We're so pleased that the team have been proactive and supportive. Mat, Nathan, Ross and Lisa will be thrilled with your recommendation.
1/5
GoogleHad a horrible experience with them while looking for properties to let in High Wycombe. They never call you up or even reply on email to any of your queries . Called them multiple times asking for a viewing date and each time they …
Thank you for your feedback Shishir. One of the Lettings team will be in touch today to discuss this further.
5/5
GoogleWe have bought a house through JnP (completing tomorrow!) and from start to finish they have been excellent. If anyone has the pleasure of working with Emma Cross there they are in very capable hands. We had a prolonged buying process …
Thank you for your review Thomas. We are so pleased Emma's sales progression skills helped guide you through to completion - she will be delighted with the recommendation. We wish you much happiness in your new home.
4/5
GoogleJNP did a great job of getting good offers in quickly. Unfortunately the conveyancer that JNP recommend (Premier Property Lawyers) made a simple sale with no chain last for 5 months! JNP's absolute star of the show was Jan Chandler in …
Thank you for your review Dean. We’re so pleased that Jan was able to progress the sale of your property and kept you up to date along the way, she will be delighted with your recommendation. … More
1/5
GoogleUnfortunately I didn’t receive a very good service from JNP lettings department. I had to chase countless times regarding an offer when it turns out there had …
Thank you for your feedback Savannah. One of the Lettings team will be in touch today to discuss this further.
5/5
GoogleI want to thank Megan and Martin for making the process of putting my flat on the market such a easy experience. They have been so helpful and really made it a stress free experience! My flat …
Thank you for your review Abbie. We're delighted that Megan and Martin have helped make selling your flat a stress free experience. They will be so pleased with your recommendation.
5/5
GoogleThis is the most excellent service I have received from an estate agent! Special thanks to Nathan Dowie for his very dynamic solution to our situation and brilliant strategy that worked perfectly. …
Thank you for your review Penelope. We're delighted that Nathan and Caroline were able to provide you with a 5* service and used their knowledge and experience to help you sell your property. Both Nathan and Caroline will be so pleased with your recommendation.
5/5
GoogleThe team at JNP are professional and proactive in sourcing suitable properties for us to purchase for our rental business. Working with them is very beneficial and we value the relationship. The sales progression team especially Emma Cross …
Thank you for your review Claudia. We're delighted that the team at Wycombe were able to find you a property for your business and that Emma and the sales progression team were able to ensure the purchase completed.
5/5
GoogleI am very pleased with the service provided by JNP High Wycombe branch. Comparing with other agancies I would really recommend JNP. Whole process was smooth and quick. We could expect respond for any questions at the same day. Everyone were …
Thank you for your review Marta. We're thrilled that Janet and the team provided the 5* service all our clients deserve.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
High Wycombe has the most, with 922 reviews rated 4.6 out of 5, followed by Hazlemere with 411.
The JNP Partnership's eight offices, by town:
Yes. In The Trusted Agent 2026 awards, High Wycombe won Platinum and Hazlemere won Gold. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 11 other industry awards since 2018.
