Trusted Agent profile
★★★★★
842 reviews across 3 offices and 3 platforms
Sutton Kersh has three offices, all in Liverpool. Together they have 842 reviews on three platforms, rated 4.4 out of 5 overall.
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Sutton Kersh's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Sutton Kersh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Sutton Kersh is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe had a viewing with David,he was very professional and polite.David answered all our questions.The property was lovely and in a great condition.Thank you for being so welcoming.
Thank you for your kind words! Our team takes great pride in providing excellent service to our customers. We're thrilled to hear that David was able to assist you with your viewing and answer all your questions. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleGood support and promptness in helping me with my move-in to my flat. Caroline Smith, the lettings negotiator lady, was a joy to deal with both in-person and on the phone. Knowledgable lady and very quick to respond - especially with … More
Thank you for your kind words, we are thrilled to hear about your positive experience with our team and Caroline Smith. We strive to provide excellent support and promptness to all our customers and we are glad you felt well supported throughout your move-in process. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleGreat service house sold fast
Thank you for your kind words! We are thrilled to hear that you had a great experience with our services and that your house was sold quickly. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI had a viewing with David. He was professional yet friendly and understood the need and tried to make it work. Honestly, David has been one of the best agent I have ever had in many years.
Thank you so much for your kind words! I'm thrilled to hear that David provided excellent service and understood your needs. We pride ourselves on having the best agents in the business. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAmazing and detailed service offered by David's answering to all my questions and helpful.
Thank you for leaving us such a fantastic review! We're thrilled to hear that you had a great experience with David and we pride ourselves on providing detailed and helpful service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleDavid was very helpful and kept in contact with great places
Thank you for your kind words, David! We're thrilled that our team was able to provide helpful assistance and keep in touch during your experience. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI had a viewing, at one of you properties at SuttonKersh. I was greeted by a lovely young man called David, he was very welcoming and so polite. David answered all my questions I had and showed me round the property. The property was lovely and in great condition. Thank you for being so welcoming David. Miss Donna J Hall
Thank you for the lovely review, Miss Hall! We're glad that David made your viewing at our property a great experience. We pride ourselves on providing excellent service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Thanks for leaving us a 5* review. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI want to thank Annabella Worsley and her team from the bottom of my heart for helping me with a very beautiful house and helping me and explaining everything I needed to know and being very attentive to me. She is a very attentive person and does her job very well I would like to give her 10 stars for the work she did in my situation and I recommend her with all my confidence. Thank you from the bottom of my heart
5/5
GoogleWe recently got in contact with Sutton Kersh looking for an apartment. We where dealing with Annabella Worsley and have nothing but praise for how she helped us through the whole process from the viewing and to how quickly she replied to any questions and queries we had, regarding moving and and any other thoughts we had. Would definitely recommend her services to anyone looking to rent anywhere and want things done quickly and professionally.
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Annabella Worsley and appreciate you taking the time to share your review. We are committed to providing exceptional service and are happy to see that reflected in your experience. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe had Annabella who was so helpful and amazing at getting us our new home! we were kept updated and she made sure that eveything ran smoothly and i couldn’t recommend this agency more!
"Thank you for your kind words! We are so happy to hear that Annabella provided excellent service and helped you find your new home. Our team always strives to make the process seamless for our clients. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMany thanks to the team for their fantastic communication and support. They are always willing to help and really listened to our needs. A special thank you to Annabella for being so helpful throughout the process!
Thank you so much for your kind review! We strive to provide exceptional communication and support to all of our customers. We're glad to hear that Annabella was able to make your experience even better. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI had a fantastic experience working with David. His professionalism and helpfulness were outstanding from start to finish. He was always responsive, explained everything clearly, and offered great advice tailored to my needs. David truly went above and beyond to make the process smooth and stress-free. Highly recommend his services!
Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience working with David. Our team takes pride in providing exceptional professionalism and helpfulness to our clients. We are so glad that … More
5/5
Trustpilotdavid was very helpful and supportive
david was very helpful and supportive. he called me a few times to talk about houses and ask about my preferences.
5/5
TrustpilotHad a great viewing with David
Had a great viewing with David, he has done a wonderful job of helping us look for exactly what we want.
4/5
GoogleAnnabella was very helpful in getting us up and running at our new flat. Efficient and friendly staff.
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleThe service and communication is excellent! As a younger individual, I was quite cautious about moving and renting my first home. Unfortunately, due to personal circumstances my journey has been delayed. However, the staff and management are an absoloute pleasure and explain processes really well. They are efficient and thorough with the moving process. The properties which they let are in great condition which helps for an easier move and decreases any stress of having to make the property feel like home. I would love to give a special thank you to Kayleigh who worked with me personally. Her service is outstanding!
Thank you for your kind words! We strive to provide excellent service and communication to all of our clients, especially those who are new to the renting process. We are happy to have made your experience a positive one and we will be sure to pass along your compliments to Kayleigh. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI had a great experience working with Mollie Smith at Sutton Kersh. She was quick to respond, clear in her communication, and incredibly helpful in getting my landlord portal access sorted. Everything worked smoothly thanks to her support. Professional, efficient, and genuinely kind, couldn’t ask for better service.
Thank you for your kind words! We're thrilled to hear about your positive experience working with Mollie at Sutton Kersh. Our goal is to provide professional, efficient, and genuinely kind service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleNo response at all, been ringing 3 days, also raised a request and no one responded back either in email or phone call and its bit annoying and never faced these situations with any another agents.
5/5
GoogleI recently viewed property with David. He was extremely professional whilst remaining friendly and polite. A superb ambassador for Sutton Kersh. Thank you.
5/5
GoogleMany thanks to everyone in Sutton Kersh and especially Anabella Worsley for helping me sort my move to a new flat. She responded promptly all my queries and made sure everything was done in a timely and efficient manner
Thank you for choosing Sutton Kersh for your move! We are delighted to hear that Anabella provided excellent service throughout the process. We aim to make every customer's experience smooth and stress-free. Best of luck in your new flat! Kind regards, Maggie, Customer Relations.
5/5
GoogleHi, I'd like to express my great appreciation for Anabella and Caroline for high level professionalism when they work with me for searching convenient in my circumstances apartment and find it! I hope I will recommend your company for letting properties to my colleagues and friends in Kazakhstan. With regards, Altay Ussenbayev
Thank you for your kind words, Altay! We are thrilled to hear that Anabella and Caroline provided you with professional and efficient service. It would be our pleasure to assist your colleagues and friends in finding their perfect rental property as well. Thanks for choosing us! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleKayleigh, Nikki and the team in West Derby helped me with finding tenants for my property in L11. It was marketed on Monday and in under 2 days they got it let. A quick turn around by the letting agents. I am so happy and grateful for their dedication and determination. Thanks!
Thank you so much for your kind words! We are thrilled to hear that our team in West Derby was able to quickly find tenants for your property. It's our dedication to providing top-notch service that drives us, and we are grateful for your support. Cheers to a successful partnership! Kind regards, Maggie, Customer Relations.
5/5
TrustpilotDavid from your Allerton lettings…
David from your Allerton lettings branch did a viewing of a property for my son and his girlfriend- that they applied for. Within one week all compliance checks were completed, the AST issued, deposits/rent payments processed, EICR/Gas certs issued, right to rent booklets supplied and keys handed over. This isn’t just good service, it’s exceptional! Enormous thanks for the professional and speedy care you afforded us. Spectacular!
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Liverpool (38) has the most, with 427 reviews rated 4.4 out of 5, followed by Liverpool (30 -32 Exchange Street East) with 319.
The three Sutton Kersh offices, by town:
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
