Newest first, from every platform, with the office each review is about. First names only.
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1/5
TrustpilotSutton Kersh ALLERTON
Sutton Kersh ALLERTON.
What an illegal racket this place is! I've never come across such a corrupt business. We went for a house in Childwall, and they said our offer was accepted. However, Kerry from the business said that if I didn't go with their mortgage broker, they would call up the rejected offers to outbid mine, which is illegal. This is exactly what happened. It turns out things happen for a reason, as we found our dream house somewhere else for a lot cheaper. The way they reply to people on here is a disgrace; they act as if they are doing no wrong. We have escalated this further, and we've been assured by the Property Ombudsman that they will take a serious look into the matter.
I've seen the replies from Sutton Kersh attempt to discredit people who have suffered the same experience as me. I feel obliged to let them know that all phone calls when I dealt with them were made from my work phone which means all calls are recorded.
They are messing with people's lives, people who are trying to get a nice home for their kids, all for a Β£800 sign on fee with the mortgage broker and a cut of the mortgage. Slimy people, not sure how you sleep at night.
Alex Β· 30 June 2025 Β· Sutton Kersh Liverpool (38)
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5/5
TrustpilotI had the pleasure of dealing withβ¦
I had the pleasure of dealing with kayleigh at the west derby branch. From start to finish everything was smooth and easy. Kayleigh was so helpfull in getting everything sorted and in order for me and nothing was too much trouble, she honestly went above and beyond. Thankyou to sutton kersh for making my move perfect. I would honestly recommend them to everyone.
Joseph Β· 25 June 2025 Β· Sutton Kersh Liverpool (38)
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5/5
GoogleSutton Kersh have been extremely helpful , the process has been smooth and really efficient thanks to Annabella Worsley.
James Β· 12 June 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)
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5/5
GoogleVery helpful Abby was brilliant throughout renting whole process :)
Joe Β· 7 June 2025 Β· Sutton Kersh Liverpool (38)
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1/5
TrustpilotShocking
Never had a chance to view the property despite applying within the first hour the listing went online. Was strung along for 4 days, being promised to get a phone call back every day. Shocking!
ElleForLima Β· 6 June 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)
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5/5
GoogleGreat Service, friendly, helpful staff, kept us updated & informed throughout the process.
From our initial valuation by Ethan, to all the staff Josh, Beth & Manager Mark, thank you guys, 5π π β¦
Karen Β· 5 June 2025 Β· Sutton Kersh Lettings
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5/5
TrustpilotA very happy customer
I have just got a new tenant for my flat through Sutton Kersh in Allerton. They have been exemplary in finding a new tenant and dealing with all the paperwork. Special mention to James and Abby, for their professionalism, reacting to my constant questions with patience and courtesy .
They took all the stress away from me and I highly recommend this agency
Anne
Anne Β· 5 June 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)
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5/5
GoogleProfessional helpful staff Jackie went above & beyond
Kevin Β· 24 May 2025 Β· Sutton Kersh Liverpool (38)
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5/5
GoogleDavid assisted me and my partner with the property we were looking at. He was very helpful and very informative and answered all our questions comprehensively. Thank you once again, David
Rachel Β· 24 May 2025 Β· Sutton Kersh Lettings
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5/5
GoogleWe just had an apartment viewing with Jay. He was friendly, professional, and really helpful in answering all of our questions. He made the process smooth, straightforward and you can tell he was very knowledgeable about the property and surrounding areas. Would definitely recommend!
Joanne Β· 20 May 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)
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5/5
TrustpilotSEAMLESS HOUSE SALE TRANSACTION
l recently listed my Property for Sale with Sutton Kersh,West Derby
l can honestly say the Experience has been Beyond my Expectations.That being from the Marketing, Sales, Viewings and above all Communication with myself. The Company itself has gone Above and Beyond to achieve a Quick Sale and the best Price possible in this current market.
Which they achieved
My House Sold on the First Day of viewing with full asking price.
Thanks to Ethan, Sales Coordinator and his Marketing Skills.
Which was overseen by Mark the Manager. who both are Excellent in their Manner and Profession.
Mark the Manager is a Peoples Person and has such a Lovely Manner when dealing with the public
As well as his viewing teams I am so glad l chose Sutton Kersh West Derby to sell my property.
And l have since noticed that other Sellers on our estate have also switched and listed their Properties with SK, and also switching from existing real estate to SK
I would rate this Company SK West Derby a 110%
Thanks to all the team Mark, Ethan, Chloe ,Beth, Fay, Joshua ,Mary.
A Job well done.
Any body thinking of selling property, l would Highly Recommend to contact this company for a valuation
I am only speaking from my own experience and Honest opinion
My Transaction was Seamless
Jon.
John Β· 19 May 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)
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5/5
GoogleI had a viewing with David today. He was very helpful registering our details in branch and found us a property to view in 48hours. We was very respectful and informative on the viewing. He is an asset to Sutton Kersh.
Amila Β· 13 May 2025 Β· Sutton Kersh Lettings
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5/5
GoogleAnnabella Worsley Made all the process of renting easy for us and always there to answer all our questions accordingly. She is good at what she does
Kuponiyi Β· 9 May 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)
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5/5
GoogleJackie and Justine from Sutton Kersh have genuinely made me move in process so quick and easy and have taken out the stress of moving. They have went above and beyond and kept up to date with my application form and references every bit of the way. Thank you so much!
Sadie Β· 30 April 2025 Β· Sutton Kersh Liverpool (38)
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1/5
GoogleRating only, no written review.
Δ°rem Β· 24 April 2025 Β· Sutton Kersh Lettings
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5/5
GoogleI recently went for a house viewing and was shown around by David, one of the agents. He was incredibly friendly, and made the whole experience really pleasant. It was a lovely viewing and I appreciated the welcoming atmosphere. I truly hope this kind of excellent service continues even after the application process, should we be successful. Thank you for a great first impression.
GLORY Β· 24 April 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)
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5/5
TrustpilotNeeded my cooker fixed and the propertyβ¦
Needed my cooker fixed and the property manager got straight onto it for me and the issue was solved without any problems and was done so in a quick professional pace. Thank you alex
Ellie Β· 23 April 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)
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5/5
GoogleJacqueline was really helpful. Sheβs a good rep.
Ekeoyo Β· 19 April 2025 Β· Sutton Kersh Liverpool (38)
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5/5
GoogleI would like to thank Adam and Jan for there help with securing an mortgage for my new house,they were able to answer all my queries in relation to the mortgage and was always able to make contact with the team l would definitely recommend there services if you need advice for a mortgage or to secure new mortgage Adam and Jan are the right person to help you,thank you again for your help
Martin Β· 11 April 2025 Β· Sutton Kersh Liverpool (38)
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4/5
GoogleHappy with the service, ask for a job to get do and it was done, can't ask for more than that
Adam Β· 9 April 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)
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5/5
GoogleI've been looked after by Kayleigh and David through the renting process. From viewing to getting the keys took less than a week!
They've both been great and really helpful! David showed me around the house on move in day, he took notes on any questions I had and got back to me with answers the next working day. They've both been so lovely and it's been less like business and more like speaking to someone I actually know. The welcome package was great, David was all set up with the paperwork for me to look through and sign and he was very professional.
Thanks so much to both of you, you've restored my faith in letting agents again!
Rose Β· 5 April 2025 Β· Sutton Kersh Lettings
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5/5
TrustpilotFive Stars!
Amazing and reliable service. We bought 2 holiday cottages via auction with Sutton Kersh and they were brilliant, professional and communicative throughout. We had never bought via auction before so they were awesome in answering our newbie questions. Highly recommended!!
Jason Β· 4 April 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)
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5/5
GoogleI had a really quick and easy time securing a great flat that I viewed with Sian, and further completed the documentation with Abby. Both were super professional and very helpful (not pushy in any way, and clued up on the property before our first viewing). They even suggested some other applicable properties, should I be unsuccessful in securing the flat I wanted. Luckily, I did! Communication was always, very clear and prompt.
Iβve had a really positive time with Sutton Kersh so far and I have already recommended them to several friends.
Thanks to Sian and Abby again!
Wil.
Will Β· 24 March 2025 Β· Sutton Kersh Liverpool (38)
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5/5
GoogleMet with David today for a house viewing, really nice and knowledgeable, and considerate with future needs , would recommend this agency, really down to earth staff
Stephanie Β· 22 March 2025 Β· Sutton Kersh Lettings
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
