Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDefinitely by far the best estate agents I’ve had the pleasure of dealing with.
Hannah was my first port of contact to arrange a viewing and was professional and very helpful in assisting with this.
I met Brian at the property and he showed me around. He was so helpful and friendly and only too happy to answer any questions I had. He had a lovely calming nature and it made viewing the property a pleasure.
On proceeding with the property, I had the pleasure of dealing with David who was very helpful, professional and lovely in guiding me through my next steps in application.
Many thanks to you all at the Allerton Branch. You’re all a pleasure to deal with and I wouldn’t hesitate in recommending you.
Lynda · 16 February 2026
Agent replied · 16 April 2026
We are thrilled to hear such positive feedback about our team at the Allerton Branch! We strive to provide professional and friendly service to all of our clients. Thank you for choosing us and for recommending us to others. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely brilliant service from Adam Eaton and Jan JonesFrom start to finish, they made the whole mortgage process feel easy and stress-free.
They were always quick to respond, explained everything in a way that actually made sense, and kept me updated throughout so I never felt out of the loop. Their knowledge and professionalism really stood out, and I always felt confident I was in safe hands.
They went above and beyond to find the best deal for me, and nothing was ever too much trouble. I genuinely couldn’t have asked for better support.
Highly recommend Adam and Jan to anyone looking for a reliable, friendly, and efficient mortgage advisor!
Asllan · 15 April 2026
★★★★★ 5/5
GoogleWe recently received our keys to our new home and sutton kersh were extremely helpful and reliable. David was very helpful, professional and most importantly friendly with booking the viewing and making sure we had a smooth moving in process. Justine was incredibly helpful with sorting out our referencing and explaining the paper work for use. Overall very pleasant experience and would definitely recommend to go with them.
Crispin · 2 October 2025
Agent replied · 9 October 2025
Thank you for your kind words! We are thrilled to hear that we were able to make your home-buying process a smooth and enjoyable one. Our team takes pride in providing excellent service and we are glad to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJustine was unbelievable! Helped me straight off the bat, and made it a quick and easy process finding a property. She answered every call I made answered every question I asked an overall superstar! And David who helped me move in was really informative and professional! They both have gone above and beyond I wouldn’t hesitate to recommend them to everyone. Thanks again Justine & David! Sami.
Shaun · 2 October 2025
Agent replied · 9 October 2025
Thank you so much for taking the time to leave this amazing review, Sami! We are thrilled to hear that Justine and David provided top-notch service and made your experience finding a property seamless. They truly go above and beyond for our clients and we couldn't be happier that you were pleased with their help. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat service from the lettings department. My tenant had a problem with the gas boiler and rodent issue and this was speedily sorted out with reliable trades people. Many thanks to Sam Coy and Reece for handling these issues so speedily
Dec 2024
5 stars
Again great service from the lettings department at Sutton Kersh.Many thanks to Jackie and Justine for their invaluable help for the speedy and trouble free relet of my rental property in less than a week, from the previous tenant leaving to the new tenant arriving.
Julie · 13 December 2024
Agent replied · 14 June 2024
Manty thanks for your great 5* review Julie Lyons! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic Service!
I've recently completed on both a sale and a purchase with Sutton Kersh Allerton, and I have nothing but praise for all the staff.
Every aspect of the process has been superb! From them coming out to value my property, to arranging photos for the property to go live on sale, arranging viewings, keeping me updated, arranging solicitors for both sale and purchase, providing valuable advice, literally fantastic.
From offers accepted to completion was just over 3 months!
Thank you to David, Cliona, Molly, Adam, Kerrie, Isabelle and Ellie who have all been utterly professional, friendly, helpful, courteous and outstanding every step of the way.
It was my first time selling and buying and it was an absolute pleasure dealing with Sutton Kersh Allerton and their amazing team!
I would have no hesitation in recommending them to anyone looking to buy or sell.
Thank you!
Gary · 26 October 2024
Agent replied · 9 November 2024
Hello Gary,
Thank you so much for your fantastic 5* review! We're thrilled to hear that you had such a positive experience with our team during your sale and purchase. Your kind words about David, Cliona, Molly, Adam, Kerrie, Isabelle, and Ellie mean a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleKerri McMullan is a fantastic person beautiful inside and out ,I was going through a bad time I couldn’t have done the sale of the house without her .She is brilliant at her job but patient at the same time ,what a credit to Sutton Kersh .
I will recommend her and I will be back to thank her for all she has done
Top notch and Irish aswell just perfect,
I would Recommend this lady to anyone
Go see her and selling will be a pleasure 😊👆🍀
Ray · 16 March 2026
Agent replied · 16 April 2026
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI rented my apartment out through Sutton Kersh (Thomson & Moulton originally) for 20 years. I valued their expertise, communications, prompt service and helpful attitude. Many thanks to Hannah and her team, past and present.
Paula · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are so glad to have been able to provide you with excellent service for 20 years. It's always a pleasure to work with such wonderful clients like yourself. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI rented an apartment with this agency 9 months ago and I can say that I am very satisfied with the cooperation. My agent Joshua is always in touch and helps with all issues. I can recommend it.
Таня · 16 January 2026
Agent replied · 16 April 2026
"Thank you for choosing our agency for your rental needs! We are thrilled to hear that you had a positive experience with Joshua and our team. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDavid and Justine at the branch were very helpfull finding me a new property. Everything was sorted out very quick and easy. Thanks for sorting everything out for me.
Lee.
Lee · 16 March 2026
Agent replied · 16 April 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI have had the pleasure of working with Mollie and Sian from Sutton Kersh to let out my flat, and I couldn't be happier with the service provided. From the very beginning, both Mollie and Sian have been exceptionally professional, responsive and efficient.
One of the standout aspects of working with both has been the consistent updates that were provided to me. I was always kept informed about the status of viewings, feedback from prospective tenants, and any necessary steps that needed to be taken. This constant communication provided me with peace of mind and ensured that I was always in the loop.
Additionally, they have been incredibly prompt in replying to all of my emails. No matter how small or large my queries were, I always received a timely and thorough response. This level of dedication and attention to detail is truly commendable.
Overall, I highly recommend Mollie & Sian from Sutton Kersh to anyone looking to let their property. Their professionalism, communication skills, and commitment to their clients are second to none. Thank you and keep up your excellent work!
Shiv · 25 June 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleLovely team who made our house buying process stress free. We used their in house mortgage service too which we would recommend. Special thanks to Amanda, Jan and Adam
N · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words! We strive to make the home buying process as smooth and stress-free as possible. We are thrilled that you were satisfied with our in-house mortgage services and want to give special thanks to Amanda, Jan, and Adam for their hard work. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMany thanks to David and Hannah on helping me secure my home...could not fault them in any way,friendly and helpful in all matters! Cheers guys 👌 …
Clare · 16 February 2026
Agent replied · 16 April 2026
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleIt’s taken us a while to write this review but just wanted to say thank you to Sutton Kersh for their support on selling our home. We worked with Sutton Kersh for 2 years as we navigated difficult life circumstances that involved having to withdraw the house from the market then re-list it. We entered the market in April 2022 in very different circumstances and the team at Sutton Kersh worked tirelessly to find us a suitable buyer for our house. They supported us when experiencing buyers pulling out and each time got the house quickly re-listed and got us lots of viewings. Cliona Collins was the game changer for us in terms of the sale and made it her personal mission to get us a good quality buyer and get the sale over the line! Cliona is very driven and personable- it’s very important when an agent speaks regularly to clients on the phone but also is honest and doesn’t give false promises. Cliona delivers on this. Molly was also fabulous through in the post sales progression team 👏👏👏
Charlotte · 15 April 2024
Agent replied · 14 June 2024
Thank you for your glowing 5* review and your kind words Charlotte Davis. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis was our first time renting in the middle of selling our house so we felt a little out of our depth and anxious as to what it would involve and the speed. Mollie Smith was excellent and made the whole process so quick and smooth. Mollie always let us know exactly what we needed to do to get us in asap. I am so impressed at how easy and fast it was, we gave our imminent move in date and they made it happen. Would definitely use again.
Sarah · 16 March 2024
Agent replied · 14 June 2024
Sarah thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMyself and partner just had a viewing in l19 with David . David was super professional and knowledgeable. Lovely experience! Thank you David :)
Peter · 16 February 2026
Agent replied · 16 April 2026
"Thank you for your kind words! We are so glad to hear that David provided you with a professional and knowledgeable viewing experience. We strive to provide exceptional service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy experience with Sutton Kersh has been nothing short of fantastic. From the moment we fell in love with our house, Mollie was kind, friendly and reassuring, and went above and beyond to accommodate us in every way possible. This continued throughout the entire letting process to us becoming official tenants, and as someone who has lived in almost 10 rented properties, I have never felt so content and reassured by my letting agents. A huge thank you to Mollie and the wonderful lettings team!
Tayler · 15 February 2024
Agent replied · 14 June 2024
Thank you for your thoughtful 5* review Tayler! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a viewing with David. He was professional yet friendly and understood the need and tried to make it work. Honestly, David has been one of the best agent I have ever had in many years.
Ushma · 18 September 2025
Agent replied · 9 October 2025
Thank you so much for your kind words! I'm thrilled to hear that David provided excellent service and understood your needs. We pride ourselves on having the best agents in the business. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDavid was really nice and super helpful with any questions we had. We appreciated him showing us around the property and giving us space to also look on our own. Thanks so much !
Jessica · 16 October 2025
Agent replied · 23 October 2025
Thank you for your kind words about David! We are thrilled to hear that he provided a great experience for you and answered all of your questions. Our team takes pride in creating a welcoming and informative environment for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRecently moved to new home and the team at Sutton Kersh have been great with communication throughout the moving process. All documents and queries answered on good time. The whole process was thorough and smooth making the process of moving less stress. Great lines of communication with estate agents, so far any issues have been picked up and resolved quickly. Provided with all important information and guidance upon moving into new home. The team have all been friendly and professional. We are very happy in our new home. Thanks very much to David, Hannah and Justine 😊
Nicole · 18 October 2025
Agent replied · 23 October 2025
Thank you for your kind words! We are delighted to hear that you had a positive experience with our team at Sutton Kersh. Making the moving process stress-free for our clients is always our top priority. We appreciate your feedback and hope you continue to enjoy your new home. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleDavid was a very friendly and helpful agent. Made whole process easy and stress-free. Highly recommended
Sharani · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had a really quick and easy time securing a great flat that I viewed with Sian, and further completed the documentation with Abby. Both were super professional and very helpful (not pushy in any way, and clued up on the property before our first viewing). They even suggested some other applicable properties, should I be unsuccessful in securing the flat I wanted. Luckily, I did! Communication was always, very clear and prompt.
I’ve had a really positive time with Sutton Kersh so far and I have already recommended them to several friends.
Thanks to Sian and Abby again!
Wil.
Will · 24 March 2025
★★★★★ 5/5
GoogleGreat company helped me have my own house in space of a few hours, great communication and David Hannah Justine an James were absolutely amazing help Thankyou so much again
Emma · 9 October 2025
Agent replied · 23 October 2025
Thank YOU for choosing us to help you achieve your dream of owning a home in just a few hours! Our team, including David, Justine, and James, are dedicated to providing excellent communication and outstanding service. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAbsolutely thrilled with the exceptional service provided by Mollie from Sutton Kersh! From start to finish, Mollie and her team went above and beyond to ensure our letting experience was smooth and stress-free. Her professionalism, attention to detail, and prompt communication truly set her apart. Highly recommend Mollie and Sutton Kersh for anyone in need of reliable letting services. They got us our perfect home 👏
CraigOaesthetics · 15 May 2024
Agent replied · 14 June 2024
CraigOaesthetics (CraigOaesthetics) many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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