Trusted Agent profile
★★★★★
842 reviews across 3 offices and 3 platforms
Sutton Kersh has three offices, all in Liverpool. Together they have 842 reviews on three platforms, rated 4.4 out of 5 overall.
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Sutton Kersh's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Sutton Kersh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleLoved their services and home quality. Also issues with the home and stay gets fixed swiftly. Automated system to report your issues and gets attended by relevant team and people accordingly. When you start the rent, they help you as much as they can to make things easy and swift.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleWe were recently forced to rent a home due to delays building our new build in a market where rental prices are high and available properties few and far between. We found the ideal property on the ideal terms through Sutton Kersh. It was a stressful time co ordinating the sale of our home and the move to rental but Sutton Kersh were really supportive and professional and helped as much as they could. Jo, Annabella and Barry were fantastic. We love the property and they made a less than ideal situation as painless as possible. Thank you Sutton Kersh.
Thank you for your brilliant 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleJo and the team are wonderful!! I am so lucky that we stumbled onto them. They worked quickly and were informative at every step of the way. When we needed to find temporary accommodations, Jo made suggestions where we could stay until the apartment was ready. I love my new home.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a great experience using Sutton Kersh as our estate agents for our first house. Both Jo and Annabella were so lovely and worked hard to get us in the house in such a short timeframe. Genuine lovely people and would definitely recommend to anyone :)
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a review. Kind regards, Lucy, Customer Relations.
3/5
GoogleRating only, no written review.
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleGood selection of beers
Thank you for your 5* review!
5/5
GoogleExcellent service provided by Mollie, Hannah and the team
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMollie has been brilliant. Very helpful and efficient.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe would like to thank Mollie for her kind support.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat experience, always available and flexible. Lived up to the reputation.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Chris Cunningham. Easy move in and great customer service. Really helpful
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe team at Sutton Kersh go above and beyond to help make the move in as smooth as possible. Thank you!
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleBought a property through them some five years ago and Charlotte our contact there was simply amazing 👏 …
Thank you!
5/5
GoogleAmazing staff, I’ve been dealing with them for over 2 years and I would say all of them are professional and helpful esp Jo in the city centre branch. Thanks a lot for all the help and support.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleSpoke to Alison at the Alperton Road branch regarding a missing item. Helpful, polite and went out of her way to help can’t recommend enough.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Google5 star off mollie Smith with gettin the house we applied for would recommend these estate agents an mollie was great
Thank you Dan for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
1/5
GoogleGot properties with letting team.They are unable to get rent from the tenant or renew tenancy in time .to the extent they sold me rent guarantee and still no recovery of rent from insurance.I am waiting for over £3000 Hopefully someone gets this message and get response.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleOutstanding service from Mollie and the team. We are very happy with the process and are overjoyed with our new home.
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleRecently rented a property from them. Excellent communication and even a house warming gift package when we moved in. Thank you Mollie and the rest of the team
5/5
GoogleMollie was great. The entire team were supported and successfully arranged a tenant.
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
5/5
GoogleMollie was outstanding from the viewing and helping to get set up moving in, would highly recommend Sutton kersh.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally efficient service with great follow-up support. Special big up to Mollie for braving the elements to show us round properties on the coldest day of the year!!
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleThe best letting agents I have been with by a long way. Involved when something needed sorting but not overbearing in terms of invading your privacy - highly reccommended!
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Liverpool (38) has the most, with 427 reviews rated 4.4 out of 5, followed by Liverpool (30 -32 Exchange Street East) with 319.
The three Sutton Kersh offices, by town:
Yes. In The Trusted Agent 2026 awards: Sutton Kersh, Liverpool won Gold.
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