Trusted Agent profile

Sutton Kersh estate agents in Liverpool

4.4

★★★★★ Great

842 reviews across 3 offices and 3 platforms

Sutton Kersh has three offices, all in Liverpool. Together they have 842 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.6 / 5

752

Reviews on Google

All 3 offices

Yell logo

1.9 / 5

17

Reviews on Yell

All 3 offices

Trustpilot logo

73

Reviews on Trustpilot

Business-wide

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Our offices

Sutton Kersh's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Sutton Kersh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Sutton Kersh is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

Latest reviews from every Sutton Kersh office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Sutton Kersh, particularly Mollie and Hannah, have been great in helping us to find a new rental property. Having had some poor experiences with other agents, it was refreshing to work with the girls. They are both pro-active in their communication and made the entire process as easy as it could possibly be. I couldn’t recommend their services higher.

Jordan · 17 December 2023 · Sutton Kersh Liverpool (38)

Agent replied · 14 June 2024

Thank you for taking the time to leave us your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.

4/5

Google

Kept me informed with the process and completed the process

Hafiz · 28 November 2023 · Sutton Kersh Lettings

Agent replied · 24 August 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

1/5

Yell

Buyer Beware buying at auction

Buyer Beware buying at Sutton Kerch auctions. Buyer to pay sellers legal fees and auction fees, but they don’t state any figures in the legal pack, you only find out on completion that they have put on several thousand pounds in seller fees

GazG-18 · 25 November 2023 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

5/5

Trustpilot

Hannah Molly Jacky been very helpful ☺️…

Hannah Molly Jacky been very helpful ☺️ for letting and renewals and support their renewals team and response back to queries ASAP Thanks guys

Vineet · 23 November 2023 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

1/5

Trustpilot

Buyer Beware buying at Sutton Kerch…

Buyer Beware buying at Sutton Kerch auctions. Buyer to pay sellers legal fees and auction fees, but they don’t state any figures in the legal pack, you only find out on completion that they have put on several thousand pounds in seller fees.

Gaz · 22 November 2023 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

5/5

Google

Really responsive team. Really friendly and professional.

Michael · 17 November 2023 · Sutton Kersh Liverpool (38)

Agent replied · 14 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Incredible team. Very hard working working, super friendly and kept us well informed throughout the letting process.

Robert · 17 November 2023 · Sutton Kersh Liverpool (38)

Agent replied · 14 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great agents, really made the moving in process smooth. Nothing was too much for them and always there to answer our questions! Big thank you to Mollie, Hannah and Justine for fabulous service.

Liv · 17 November 2023 · Sutton Kersh Liverpool (38)

Agent replied · 14 June 2024

Thank you so much for taking the time to leave your comments and 5* review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care

5/5

Google

First time landlord. Mollie and Hannah answered my questions, sorted everything out, very efficient and made things very easy. They noticed an error in the gas certificate and chased up the gas company to sort it out, so I appreciate them taking compliance seriously, I imagine a lot of people treat it just a tick box exercise. Will be using them again!

Sherwood · 17 November 2023 · Sutton Kersh Liverpool (38)

Agent replied · 14 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Just completed the sale of my house with the team at Sutton Kersh! The team helped through the whole process, it was easy, stress free and the team responded quickly when I had questions, i had a lot!! Thanks to David Hall, Danielle Lee, Julie Marchant and Cliona Collins for all your help :)

Ale · 17 November 2023 · Sutton Kersh Liverpool (38)

Agent replied · 14 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service from Mollie, Hannah and the lettings team at Sutton Kersh. I had always managed my own lettings but this made life so much easier. They found good tenants quickly with clear pricing and were thorough in setting up the tenancy. I would use again.

Paddy · 17 November 2023 · Sutton Kersh Liverpool (38)

Agent replied · 14 June 2024

Thank you so much for taking the time to leave your comments and 5* review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care

1/5

Trustpilot

Had a viewing today at noon

Had a viewing today at noon with a company called Sutton Kersh, confirmed by sms, confirmed by two phone calls. the last confirmation phone call was 2 hours before heading to the property.Arrived there waited for like 20 minutes and nobody showed up. i called the company, and after a little debate they told me that my viewing was canceled.when i argued with them, it turned out that they have problems accessing the property due to to inaccessibility with the current tenant.they dragged me and the whole family down to the middle of nowhere to test out whether i can get access to the property or not. appologies there but sort out your internal problems before using random customers as test subjects.very unprofessional and the person that was with me on the phone was even worse.if i see properties posted by this company on any website i'm skipping.

Antoine · 2 November 2023 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

1/5

Trustpilot

Confirmed the appointment twice to waste my time

We went to a viewing at noon after confirming twice this morning and they never showed up. After a phone call they claimed that they canceled the meeting then that they couldn’t actually access the tenant. What a professional waste of time.

Sandy · 2 November 2023 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

5/5

Google

Excellent Thanks to Beth we now have our dream home 20 stars we are so happy 😁 with the service Beth provided there was nothing else she could of done for us in any other way …

Claire · 29 October 2023 · Sutton Kersh Lettings

5/5

Google

I dealt with Sutton Kersh to rent my first property i dealt with Kayleigh and Millie and they were both excellent never made me feel uncomfortable and help me every step of the way they were both very helpfull when it’s done to understanding information Some much communication with they both They both went above and beyond to help me from the very beginning I would highly recommend Kayleigh and Millie to anyone looking for agent who truly cares about their clients

Chloe · 29 October 2023 · Sutton Kersh Lettings

Agent replied · 24 August 2024

Thank you for taking the time to leave us this tremendous recommendation and 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

5* service from start to finish. I have dealt with sutton kersh after a smooth process last time. Yet again the service has been amazing. The lettings manager Kayleigh was so helpful in finding what i was looking for. The communication throughout was second to none and she helped with any questions. The whole process was efficient and the friendly, professional service made it ao much better. Thank you

Nicola · 29 October 2023 · Sutton Kersh Lettings

5/5

Google

5⭐️ dealt with Siobhan and Kayleigh on the Lettings department for some advice regarding renting a property. They was so professional, knowledgeable and went above and beyond. They where excellent! Would recommend sutton Kersh to friends and family.”

Okan · 29 October 2023 · Sutton Kersh Lettings

5/5

Google

I dealt with Sutton Kersh Lettings as I needed some advice as I was looking at buying my first investment property to rent out. I dealt with kayleigh for advise and she was excellent! I have not bought anything yet, but I will be sure to use her when I purchase a property.

CREW · 29 October 2023 · Sutton Kersh Lettings

5/5

Trustpilot

Superb service from beginning to end !

My home was priced accurately. I was a touch skeptical just because of the sold prices previously but I trusted Sutton Kersh & they were proved right. The sales staff did a cracking job I am very happy with the way things have gone….. a massive well done to everyone in the office. The process from valuation to legal completion was around 10 weeks which is fantastic Thank You to all staff at Sutton Kersh.

Neil · 23 October 2023 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

5/5

Google

Massive thank you to the Sutton Kersh letting team, excellent service from start to finish.

Lee · 19 October 2023 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

4/5

Google

Recently got a new place through Sutton Kersh, had the most amazing help from Annabella!! Any questions or issues were all sorted out as soon as possible! Thank you!

Khalfan · 19 October 2023 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Thank you for taking the time to leave us this tremendous review. Kind regards, Lucy, Customer Relations

5/5

Google

Nicky in the lettings team has been amazing so far. I’m a first time landlord and she has been super helpful and thorough at every step of the process. She even came to meet me at the house on her day off because that was the only day I could get up there! She has a lot of experience as is able to advise on all aspects of lettings, and is also able to advise when it comes to finding my next property to refurb. Thank you Nicky!

Georgia · 19 October 2023 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Great service. We dealt with Mollie Smith and the process was quick and smoothe.

Rabia · 18 October 2023 · Sutton Kersh Liverpool (38)

Agent replied · 14 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I would really like to thank Jackie Irvine for all her help,she was so professional and helpful and friendly nothing was to much for her she is a absolute credit to your team thank you so much

Tammy · 18 October 2023 · Sutton Kersh Liverpool (38)

Agent replied · 14 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Sutton Kersh

Which Sutton Kersh office has the most reviews?

Liverpool (38) has the most, with 427 reviews rated 4.4 out of 5, followed by Liverpool (30 -32 Exchange Street East) with 319.

Where are the Sutton Kersh offices?

The three Sutton Kersh offices, by town:

Has Sutton Kersh won any awards?

Yes. In The Trusted Agent 2026 awards, Liverpool won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.

Reviews may appear on more than one platform.

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