Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWell, where do I start? Fantastic and professional from day one.
We went to view a house, and upon entering, we were greeted with a lovely, engertic young lady called kayleigh who showed us the property and was honest and polite.
Kayleigh then overseen our interest in the propety progress to us acquiring the property. She helped us every step and moved mountains to accommodate us through the whole process.
As I hit her and her colleague siobhan with requests and questions ( I was a bit of a pain ), they were both patient and friendly. Would I recommend sutton kersh to potential renters? Absolutely 💯 per cent.
Kayleigh and siobhan, thank you so much for finding our forever home and helping and all the team at sutton kersh. Thank you.
Dava · 26 May 2024 · Sutton Kersh Lettings
Agent replied · 24 August 2024
Many thanks Dava for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thank you to Claire at Sutton Kersh, West Derby for spending time with us to professionally value our property. Very knowledgable and a pleasure to work with.
Numerical · 26 May 2024 · Sutton Kersh Lettings
Agent replied · 24 August 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSutton Kersh has been handling our rental property in Liverpool since we relocated to Scotland for my husband's work 12 years ago. We opted for the "management scheme" where we pay a very small percentage of our property income to Sutton Kersh and they in turn handle all of the tenants issues/safety checks etc! Best thing we could have done, we've had peace of mind and a stress free ride, if anything comes up we simply agree to an email and then they do all the leg work.
Massive thank you in particular to Kayleigh! What a ⭐ she really is! Helpful, kind, very friendly. This girl goes above and beyond to help. Great experience ❤️
Jenny · 26 May 2024 · Sutton Kersh Lettings
Agent replied · 24 August 2024
Many thanks Jenny Walker for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSutton Kersh is a great agency company. Kayleigh has been very helpful, answering all my questions, and provided exceptional customer service. Very professional, and kind! Her helpfulness is highly appreciated. I’m confident moving forward with our rental knowing we are in good hands. 😊 …
Krisztina · 26 May 2024 · Sutton Kersh Lettings
Agent replied · 24 August 2024
Dear Krisztina, thank you for your kind words! We are thrilled to hear about your positive experience with Kayleigh at Sutton Kersh West Derby. Providing exceptional customer service is our top priority, and we are delighted to know that Kayleigh's professionalism and kindness have made a difference. We appreciate your confidence in us and look forward to assisting you with your rental needs. Thank you for choosing Sutton Kersh! 😊 Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful staff, Annabelle helped us to rent our property with ease!
A · 25 May 2024 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
Agent replied · 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally pleased with how smoothly my experience with Sutton Kersh was, Mollie was especially helpful would definitely recommend
Lacey · 24 May 2024 · Sutton Kersh Liverpool (38)
Agent replied · 14 June 2024
Thank you for the kind words, Lacey! We are thrilled to hear that Mollie provided you with exceptional service. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleJust signed up with Sutten Kersh, so far so good. Had most contact with Justine who has been very helpful, polite and gave us a great service with all the details we needed with much patience so thank you for that. Just hoping furture good service continues with this company.
Miss · 24 May 2024 · Sutton Kersh Liverpool (38)
Agent replied · 14 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotCity branch letting.
The staff at the city branch are lovely. They helped us to rent our flat with ease! Thank you Annabelle!
A · 24 May 2024 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
★★★★★ 4/5
GoogleSutton Kersh's services and home quality are excellent
Ayo · 16 May 2024 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
Agent replied · 15 June 2024
Thank you for your terrific review Ayo Kolawole. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat company, staff very effective. They are always helpful and issues are solved. Lettings services
Beatrix · 16 May 2024 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
Agent replied · 15 June 2024
Thank you for taking the time to leave us this great 5* review Beatrix Simpson. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFound Kersh to be very professional - All aspects of the sales was very smooth, in particular Deborah from the city centre branch was amazing.
The · 16 May 2024 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
Agent replied · 15 June 2024
Thank you for taking the time to leave us this great 5* review The Liverpool Pod. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently been in Sutton Kersh Liverpool city centre with Mary-Kate McDonagh and I've had an absolute 5 star experience.and the staff is very friendly
Shwan · 16 May 2024 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
Agent replied · 15 June 2024
Thank you Shwan Uk for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThankyou to Mary-kate and team for helping me throughout the purchase of my first property. Communication was smooth and even though there was delays at my end of the purchase, Sutton Kersh managed to be patient and help me get everything over the line. Thanks again will no doubt be looking to use again in the near future
Neil · 16 May 2024 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
Agent replied · 15 June 2024
Neil Cannon many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 3/5
GoogleRating only, no written review.
W · 15 May 2024 · Sutton Kersh Liverpool (38)
Agent replied · 14 June 2024
Hello W S, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEasy to communicate, fast response
Lishai · 15 May 2024 · Sutton Kersh Liverpool (38)
Agent replied · 14 June 2024
Many thanks lishai rice for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am very happy about the suffs and happy to help everyone!!
Teklit · 15 May 2024 · Sutton Kersh Liverpool (38)
Agent replied · 14 June 2024
Thank you for your glowing 5* review Teklit Kiros. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from Mollie on my recent rental; kept me in the know throughout and very quick and efficient. Definitely recommend!
Caroline · 15 May 2024 · Sutton Kersh Liverpool (38)
Agent replied · 14 June 2024
Thank you for sharing your positive experience with Mollie! We are thrilled to hear that she provided excellent service and kept you informed throughout the rental process. Your recommendation means a lot to us! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReece has managed my property really well since taking over. He replies quickly and gets things done. Much appreciated.
Caroline · 15 May 2024 · Sutton Kersh Liverpool (38)
Agent replied · 14 June 2024
Caroline thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJackie Irvine was most helpful, attentive and quickly understood our needs. Jackie communicated effectively and efficiently, supporting us to achieve our objectives. We would happily return and seek out Jackie for future property services
Selvaraj · 15 May 2024 · Sutton Kersh Liverpool (38)
Agent replied · 14 June 2024
Thank you Selvaraj Shanmuganathan for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGot a brilliant and prompt response from the team especially Jackie Irvine,she was wonderful and was never fed up of receiving my calls!
She was really helpful and the team as well in making sure everything is explained to my understanding till I got the house.
Thanks to Sutton Kersh
Maryjoe · 15 May 2024 · Sutton Kersh Liverpool (38)
★★★★★ 5/5
GoogleJust like to say a big thank you to Mollie who helped me finding my first home with Sutton Kersh. She’s been an absolute pleasure, from showing me around the property initially to securing my tenancy. Super friendly & helpful!
Guilty · 15 May 2024 · Sutton Kersh Liverpool (38)
Agent replied · 14 June 2024
Thank you for your 5* review Guilty. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely thrilled with the exceptional service provided by Mollie from Sutton Kersh! From start to finish, Mollie and her team went above and beyond to ensure our letting experience was smooth and stress-free. Her professionalism, attention to detail, and prompt communication truly set her apart. Highly recommend Mollie and Sutton Kersh for anyone in need of reliable letting services. They got us our perfect home 👏
CraigOaesthetics · 15 May 2024 · Sutton Kersh Liverpool (38)
Agent replied · 14 June 2024
CraigOaesthetics (CraigOaesthetics) many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotThe worst estate agents and experience…
The worst estate agents and experience I’ve ever had. Over two years and my property still has not been sold. Let down again as another sale fell through from checks that should have been done at the beginning of the sale. Terrible advice given on many occasions, knowing I am paying through the nose for an empty property. Do not let these time wasters sell your property. Unbelievable and awful company. Only interested in auctions as that’s where they make their money. Extremely annoyed with this allerton road branch in Liverpool
Leianne · 13 May 2024 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
★★★★★ 1/5
TrustpilotI am an investor
I am an investor, called to book an appointment to view a property ( black horse lane, Liverpool. Unhelpful rude female on the phone. Good luck for the sellers as they are not accommodating. Also they are closed over the weekends.
Ananda · 13 May 2024 · Sutton Kersh Liverpool (30 -32 Exchange Street East)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
