Sutton Kersh estate agents in Liverpool

★★★★★ 5/5

Google

Dealt with everything I needed perfectly. Highly recommend!

Millie · 25 July 2024 · Sutton Kersh Lettings

★★★★★ 5/5

Google

Kayleigh an the team have been amazing an always friendly keeping me informed of everything happening always follow up with phone calls

Tom · 25 July 2024 · Sutton Kersh Lettings

★★★★★ 5/5

Google

Many thanks to Nicky, Siobahn and Kayleigh who have worked tirelessly to make our moving journey easier. They have always been polite, courteous and patient. Thank you and I look forward to meeting you very soon.

Kiran · 25 July 2024 · Sutton Kersh Lettings

★★★★★ 5/5

Google

All I can say is "What a fabulous team". From the sales team Claire and Beth who gave me regular updates on the property I was selling to the lettings team Nicky and Kayleigh who are amaaaazing and managed to get my property let within a few days of posting with them. Guys, I am so so so thankful for all your support, guidance and attention to meet my needs. I am very confident that leaving my property in your capable hands to manage going forward is the absolute best thing. Anyone looking for estates services should use this dream team. Thanks again team.

Chick · 25 July 2024 · Sutton Kersh Lettings

★★★★★ 5/5

Google

I have had an excellent experience with Sutton Kersh West Derby and I am especially grateful to Kayleigh and her colleagues for their outstanding service. From the very beginning, she has been incredibly helpful, professional, and responsive. I highly recommend Sutton Kersh West Derby and Kayleigh for anyone looking for top-notch service in the property market.

Abin · 25 July 2024 · Sutton Kersh Lettings

★★★★★ 1/5

Trustpilot

Not at all impressed

Not impressed, glitchy system of registering, once I registered and submitted funds they called to say as the account is in joint names, therefore my wife must also do an id check, I have already wasted too much time on this so won't bother and will buy elsewhere

Duncan · 15 July 2024 · Sutton Kersh Liverpool (38)

★★★★★ 1/5

Trustpilot

Trying to actuation a house number 2…

Trying to actuation a house number 2 Hanford avenue Orel park L9 Walton looked first time it was a 4 bedroom checked the next day it was a 2 bedroom had a look the day after now it’s a 3 bedroom phoned for information didn’t no nothing about the property went and had a look out side clearly needs under pining shop looks good in pictures but up close really in need of some instant repair work down as being a great property they don’t no nothing at all about it find it a bit inconvenient and time wasting that I can’t view the property and clearly lying about the condition waste of time a wouldn’t even bother with the estate agents not wasting no more time with them be cautious when dealing with this firm

Harley · 11 July 2024 · Sutton Kersh Liverpool (38)

★★★★★ 1/5

Trustpilot

They didn’t turn up for the viewing.

Having already had my original viewing appointment moved by Sutton Kersh after an already agreed schedule. I was phoned 5 minutes before the rescheduled appointment, while I was waiting outside the property, to be told that the agent from Sutton Kersh was running late. When I asked what time they would turn up, I was given a very vague response with an “about” time, which obviously just isn’t good enough. On further pressing for a time I was then told about half an hour. I was also told that two other people had cancelled their viewing appointments and I could reschedule for the following Monday if I wanted. I then said the obvious, other people cancelling their viewing appointments had nothing to do with me. This was obviously a tactic by Sutton Kersh to get me to accept the cancellation of the viewing appointment and to arrange for the following week. This is not just completely out of order with respect to messing me about, after I had obviously had to make time for the viewing but it’s also a terrible service on behalf of the person selling the property.

David · 10 July 2024 · Sutton Kersh Liverpool (38)

★★★★★ 5/5

Google

I have had the pleasure of working with Mollie and Sian from Sutton Kersh to let out my flat, and I couldn't be happier with the service provided. From the very beginning, both Mollie and Sian have been exceptionally professional, responsive and efficient. One of the standout aspects of working with both has been the consistent updates that were provided to me. I was always kept informed about the status of viewings, feedback from prospective tenants, and any necessary steps that needed to be taken. This constant communication provided me with peace of mind and ensured that I was always in the loop. Additionally, they have been incredibly prompt in replying to all of my emails. No matter how small or large my queries were, I always received a timely and thorough response. This level of dedication and attention to detail is truly commendable. Overall, I highly recommend Mollie & Sian from Sutton Kersh to anyone looking to let their property. Their professionalism, communication skills, and commitment to their clients are second to none. Thank you and keep up your excellent work!

Shiv · 25 June 2024 · Sutton Kersh Liverpool (38)

★★★★★ 2/5

Google

Would be great if they pick up the phone, otherwise I don't see the point of having phone numbers on website.

Trepteanu · 25 June 2024 · Sutton Kersh Lettings

★★★★★ 5/5

Google

Clare and mark were very professional in selling our house for us many thanks. Mr. and Mrs. Fairclough

Thomas · 25 June 2024 · Sutton Kersh Lettings

★★★★★ 5/5

Google

What a great letting agency SK West Derby are. Very professional, always reactive and personable also. I have spoken to 3 people at SK and they have all been great but Kayleigh has been absolutely brilliant finding me a home and understanding my needs etc. Very impressed!

Joe · 25 June 2024 · Sutton Kersh Lettings

★★★★★ 5/5

Google

Thank you to Mollie for suggesting a suitable flat for us to view, put in application and accepted in the same day, all facilitated very promptly by her 😊 …

Mai · 12 June 2024 · Sutton Kersh Liverpool (38)

★★★★★ 5/5

Google

Dealt with Megan from the Liverpool Office and she was super efficient, polite, professional, great customer service and post let follow up. Highly recommend Sutton Kersh, and ask for Megan 🤗 …

Joanne · 11 June 2024 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

★★★★★ 5/5

Google

Great experience dealing with them, staff were very helpful especially Megan! Highly recommended 👍 …

Heather · 11 June 2024 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

★★★★★ 1/5

Google

Very disappointed, I really wish it wasn't like that. I am interested in buying an apartment in Liverpool city centre, but communication is very complicated, it seems that they are not interested in selling the properties or maybe I am not an interesting target and they prefer to take care of communication in more expensive sales. Let me explain, I am interested in an apartment in Liverpool city centre. I tried to contact the office at the beginning of April, sent several emails and got no answers, so I called. After several attempts, in a couple of weeks I managed to get an appointment for a viewing, this was possible because I finally went to the office in person. After the view, I sent an email with questions that I was interested in knowing about the apartment, no response. I called the office and asked for a second viewing and for them to respond to my email if possible, they told me they would contact me, no response at all. A few days later I called again, we agreed on a day for a second viewing, but they told me they would send me an email to confirm this, no email, no response. I called again the following week and the same thing happened. I called again the following week and the same thing again, they told me a day for a second viewing that should be confirmed, no email, no communication. I gave up on emails because it's impossible for them to respond to an email. So I called them this week on two different days, this time they didn't even answer my calls. So I've been trying to get someone to confirm a second viewing or give me some information for the last two months and I feel like I'm just wasting my time. It's frustrating, even though there are a few really interesting apartments on the website, but if I don't have answers even for the first one, why am I going to ask about any other property? I have the feeling that instead of making it easier for me to buy an apartment, Sutton Kersh is putting obstacles in my way and it's sad because we're both supposed to be looking for the same goal. I wish I could give a better review, that would mean that we are all happy with the process, but unfortunately my experience is really bad.

Ale · 8 June 2024 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

★★★★★ 5/5

Google

Sian and Millie were a massive help moving into our new flat, thank you

Rhys · 7 June 2024 · Sutton Kersh Liverpool (38)

★★★★★ 5/5

Google

Great help from Sian, Jackie and Justine; everyone made the process smooth and stress-free.

Ezgi · 7 June 2024 · Sutton Kersh Liverpool (38)

★★★★★ 5/5

Google

We are very happy for the service provided by Miss Kerrie McMullan, from the sales team. She handled our requests promptly and efficiently. Grateful for her good efforts and closing the deal successfully!

Helen · 7 June 2024 · Sutton Kersh Liverpool (38)

★★★★★ 5/5

Google

very helpfull staff especially jackie at allerton road liverpool she was very coperative and she assisted us in many ways and made all the procedures very simple and we are very grateful

Mohamed · 7 June 2024 · Sutton Kersh Liverpool (38)

★★★★★ 5/5

Google

We would like to give a massive thank you to Jackie & co who helped us so much with our new home, extremely quick and efficient communication which put us at ease during our process of moving. Jackie was very understanding and was there every step of the way! Thank you!!

Jack · 31 May 2024 · Sutton Kersh Liverpool (38)

★★★★★ 5/5

Google

Very Polite and helpful. These guys know what they're doing :) I firstly had my viewing with Sian, a lovely lady, she showed me around and explained things and was on hand to help me. Within a day I had the pleasure of Molly, who walked me through each stage and was very friendly. Looking forward to it. I would certainly recommend them. Very happy ☺️

Matty · 31 May 2024 · Sutton Kersh Liverpool (38)

★★★★★ 5/5

Google

The lettings team at Sutton Kersch West Derby have been amazing, super helpful during my journey of renting my property out and finding me tenants. Kayleigh, Nicki and Siobhan couldn’t have done anymore, thanks ladies!

Jennifer · 26 May 2024 · Sutton Kersh Lettings

★★★★★ 5/5

Google

I have rented out several properties through Sutton Kersh letting department in West Derby Village, they have an AMAZING Team ( Kayleigh, Nicky & Siobhan ) and look after every aspect from start to finish ….i would definitely recommend their services. 5 * Stars 😉 …

Jason · 26 May 2024 · Sutton Kersh Lettings