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Streets Ahead estate agents in London, Croydon, Thornton Heath and 2 more

4.6

★★★★★ Excellent

6,856 reviews across 9 offices and 4 platforms

www.streetsahead.info

Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,856 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

5,336

Reviews on Google

All 9 offices

Facebook logo

4.7 / 5

489

Reviews on Facebook

Business-wide

Yell logo

3.0 / 5

2

Reviews on Yell

All 9 offices

Trustpilot logo

1,029

Reviews on Trustpilot

Business-wide

Our offices

Streets Ahead's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Streets Ahead office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Review of Property Management Agent: Nicky Scales A heartfelt thank you for outstanding support and professionalism We have recently experienced an incredibly stressful period as landlords, spanning the last six months. Unfortunately, our tenant failed to pay rent, which led us to instruct solicitors to resolve the matter. Although the tenant has now vacated the property, they left the house in a truly appalling condition, one which was deeply distressing to deal with. Throughout this entire ordeal, our property management agent, Nicky Scales, has been nothing short of wonderful. Navigating the complexities of property law and tenant disputes can be overwhelming, but Nicky’s guidance made all the difference. She was always professional, patient, and exceptionally kind, gently leading us through every step and ensuring we felt supported and understood. Nicky’s expertise and dedication have been invaluable. She handled each challenge with remarkable composure and empathy, providing clear advice and reassurance when we needed it most. Her communication was prompt and thorough, making a daunting process far more manageable. We are truly grateful for her hard work and unwavering commitment to us. We wholeheartedly recommend Nicky Scales to anyone seeking a trustworthy and compassionate property management agent. Her professionalism and genuine care set her apart, and we feel very fortunate to have had her in our corner during such a difficult time.

Maralyn · 24 September 2025 · Streets Ahead Croydon

Agent replied · 24 July 2026

Thank you Maralyn for taking the time to leave such a lovely review, all the best going forward!

5/5

Google

Great co-working experience. Tried a few in Amsterdam, and easily the most client centric in terms of offerings, features and service. The Edge do it right.

Dale · 24 September 2025 · Streets Ahead Coulsdon

3/5

Google

Rating only, no written review.

Jeffrey · 24 September 2025 · Streets Ahead Coulsdon

5/5

Google

Rating only, no written review.

Matthieu · 24 September 2025 · Streets Ahead Coulsdon

Agent replied · 24 May 2026

Thanks Matthieu, glad you love it!

5/5

Google

Rating only, no written review.

Solire · 22 September 2025 · Streets Ahead New Homes

Agent replied · 22 October 2025

Dear Solire, Thank you for leaving us a 5* review! Kind regards, Zoe Streets Ahead

5/5

Google

I see this agency a week are go, Adem the agency guy was really nice, and helpful, really nice agency

Stephanie · 22 September 2025 · Streets Ahead New Homes

Agent replied · 10 October 2026

Dear Stephanie, Thank you for leaving us a 5* review. Kind regards, Zoe Streets Ahead

5/5

Google

Adem was very helpful and is doing everything he can to find me the right flat.

Maria · 22 September 2025 · Streets Ahead New Homes

Agent replied · 10 October 2026

Dear Maria, Thank you for leaving us a 5* review. We are delighted to hear that Adem provided you with a helpful service during your property search. Kind regards, Zoe Streets Ahead

5/5

Google

I have had the pleasure of dealing with Adem,and can say he has been very helpful and very professional, kind and easy to approach through the whole process. Always has a smile.Took time to put me at ease as it can be stressful.

Xee · 20 September 2025 · Streets Ahead New Homes

Agent replied · 10 October 2026

Dear Xee, Thank you for leaving us a 5* review. We’re thrilled to hear that Adem’s professionalism, kindness, and approachable nature helped put you at ease during what can be a stressful process. He’ll be delighted to know his efforts made a positive impact. Kind regards, Zoe Streets Ahead

5/5

Google

Lanaya helped me find an amazing property in a matter of hours. She was so amazing and efficient during the process. I’ve worked with a lot of different agencies and they are by far the best one

El-lyone · 20 September 2025 · Streets Ahead Croydon

Agent replied · 20 March 2026

Dear El-lyone, Thank you for leaving us a 5* review. … More

5/5

Google

Great experience with the whole renting process . Adem has been incredibly helpful.

Mariya · 20 September 2025 · Streets Ahead Croydon

Agent replied · 20 March 2026

Dear Mariya, Thank you for leaving us a 5* review! … More

5/5

Google

This letting agency is doing great job. Giving suitable options for my family to move new home. Adem is Very helpful.

Prem · 20 September 2025 · Streets Ahead Croydon

Agent replied · 20 March 2026

Dear Prem Yt, Thank you for leaving us a 5* review. … More

5/5

Google

They seem quite quick in responding to clients and complaints, and they also have quality and reliable properties in the market. Adem seems very cool and well spoken in communicating with the clients.

Esike · 20 September 2025 · Streets Ahead Croydon

Agent replied · 20 March 2026

Dear Esike, Thank you for leaving us a 5* review. … More

5/5

Google

Lovely speaking to Adem ! Hopefully we ll find one mate, thanks for your help!

Vincenzo · 20 September 2025 · Streets Ahead Croydon

Agent replied · 20 March 2026

Dear Vincenzo, Thank you for leaving us a 5* review! … More

5/5

Google

This rental agency responded very quickly (compared to others). Lanaya is very patient !! She provided me with a lot of necessary information I need.

Jingchun · 20 September 2025 · Streets Ahead Croydon

Agent replied · 20 March 2026

Dear Jingchun, Thank you for your lovely feedback! We’re so pleased to hear that you had a … More

5/5

Google

Adam...providing excellent service....

Arun · 20 September 2025 · Streets Ahead Croydon

Agent replied · 20 March 2026

Dear Arun, Thank you for leaving us a 5* review. Kind regards, Zoe Streets Ahead

5/5

Google

Adem was very helpful during my property search, thanks!

Debbie · 20 September 2025 · Streets Ahead Croydon

Agent replied · 20 March 2026

Dear Debbie, Thank you for leaving us a 5* review. We are delighted to hear that Adem was very helpful during your property search. Kind regards, Zoe Streets Ahead

5/5

Google

We have been looking at houses to rent with Adem assisting us and he has gone above and beyond with great effort and communication.

Aga · 20 September 2025 · Streets Ahead Croydon

Agent replied · 20 March 2026

Dear Aga, We’re delighted to hear that Adem went above and beyond to support you in your search. He’ll be thrilled to know his effort and communication made such a positive difference. Kind regards, Zoe Streets Ahead

5/5

Google

I had a good encounter with one of their staff named Adem. He was calm and professional even after I came late for the viewing, and he spoke well on the phone with me.

Bolaji · 20 September 2025 · Streets Ahead Croydon

Agent replied · 20 March 2026

Dear Bolaji, Thank you for leaving us a 5* review. We’re so pleased to hear you had a positive experience with Adem. His calm and professional approach is a great reflection of our team, and we’ll be sure to pass on your kind words. We look forward to assisting you again in the future. Kind regards, Zoe Streets Ahead

4/5

Google

Though I haven't gotten a property yet but Adem has been excellent 👌 in my search. 👊Good work done Adem. …

John · 20 September 2025 · Streets Ahead Croydon

Agent replied · 20 March 2026

Dear John, Thank you for leaving us a positive review! We wish you all the best with your property search. Kind regards, Zoe Streets Ahead

5/5

Google

Had nice experience with Strrets ahead renting agency in Croydon. I was in touch with Adem, he detailed me on each and every step from viewing till contract to get in to renting. Thanks!

Score · 20 September 2025 · Streets Ahead Croydon

Agent replied · 20 March 2026

Dear Score Bs, Thank you for leaving us a 5* review! We’re so pleased to hear you had a great experience with our Croydon lettings team. Adem will be delighted to know his support made the process clear and straightforward for you. We wish you all the best in your new home and are always here if you need us in the future. Kind regards, Zoe Streets Ahead

4/5

Google

Lanaya has been fantastic,clear and genuinely helpful throughout thank you soo much

Thomas · 20 September 2025 · Streets Ahead Croydon

Agent replied · 20 March 2026

Dear Thomas, Thank you for leaving us a positive review. We are delighted to hear that Lanaya has provided you with such a helpful service throughout your property search. Kind regards, Zoe Streets Ahead

5/5

Google

Lanya has been brilliant with her communication and quick to organise viewings! Professional and efficient approach, very positive experience.

Gurpreet · 20 September 2025 · Streets Ahead Croydon

Agent replied · 20 March 2026

Dear Gurpreet, Thank you for leaving us a 5* review! We’re so pleased to hear Lanaya’s professionalism and efficiency made your experience such a positive one. We’ll be sure to pass your comments on to her, she’ll be delighted. Kind regards, Zoe Streets Ahead

5/5

Google

Lanya has been brilliant with her communication and quick to organise viewings! Professional and efficient approach, very positive experience.

Gurpreet · 19 September 2025 · Streets Ahead New Homes

Agent replied · 10 October 2026

Dear Gurpreet, Thank you for leaving us a 5* review! We’re so pleased to hear Lanaya’s professionalism and efficiency made your experience such a positive one. We’ll be sure to pass your comments on to her, she’ll be delighted. Kind regards, Zoe Streets Ahead

5/5

Google

Haveing rented for over 15yrs i can safely say kingshills have been the best agents i have dealt with. Steven was incredibly helpful, informative and responsive. The whole proccess of viewing, application and acceptance was less then a week. An incredibly stress free proccess. I can not fault them and would highly reccomend thier service.

Gigi · 18 September 2025 · Streets Ahead London (4 - 6 Westow Street)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2023, 2024.

British Property Awards by year, 2023 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.

Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about Streets Ahead

Which Streets Ahead office has the most reviews?

London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,470.

Where are the Streets Ahead offices?

The nine Streets Ahead offices, by town:

Has Streets Ahead won any awards?

Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.

Reviews may appear on more than one platform.

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