Trusted Agent profile · Surrey
Verified
★★★★★
6,856 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,856 reviews on four platforms, rated 4.6 out of 5 overall.
5,336
Reviews on Google
All 9 offices
489
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,029
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleWorst customer service of any estate agent I have used, had a viewing booked yesterday, waited for 10 mins past the arranged time and no body turned up, called the office and they said the property was now under offer but just didn’t bother …
Dear Lee, Thank you for your review and sorry to hear on this occasion the service you … More
5/5
GoogleI had an exceptional experience with Will. From start to finish, he was professional, efficient, and always available to answer my questions. He handled everything seamlessly, ensuring a smooth and stress-free process. His attention to …
Dear Olga, Thank you for leaving us a 5* review. … More
5/5
GoogleVery professional approach. Michael Asare managed our sale in February. He was excellent. He kept us informed each step of the way and went over and above to keep things moving (buyers solicitors were very slow). Very calm and professional …
5/5
GoogleRyan at Ewe move has been incredibly helpful, friendly and reliable through our entire process so far. We are currently purchasing and selling a house with ewe move and their process and service has been faultless throughout. Definitely recommend.
Thanks Leigh. It’s a pleasure working with you.
5/5
GoogleFrom our first meeting with Ryan, he has gone over and above with the sale of our parents property. It has been a difficult time and he has been both friendly and professional in dealing with all aspects of the process. We highly recommend and appreciate everything.
It’s been the greatest of pleasure working with and being able to help you at this time. … More
5/5
GoogleExcellent customer service from Ryan. Kept us well informed at every step in a timely manner which was really appreciated. Also gave us great advice along the way which made our selling experience much easier than anticipated.
Thank you for the kind words, it’s been a massive pleasure.
5/5
GoogleRyan went above and beyond for us during our viewings . He was professional, friendly, warm and patient . I would recommended him to anyone wanting to sell their home. We can’t thank him enough.
Thank you for the kind word Jo. I'm glad I was able to help.
5/5
GoogleRyan was so helpful and considerate and answered all my questions and made it such a pleasant and comfortable experience!! Would definitely recommend
Thank you for the kind words Maisie. I'm so glad we werer able to help you find the perfect home!
5/5
GoogleMark Saville has singlehandedly restored my faith in estate agents. We had a truly terrible experience with another agency before we listed with Fine and Country, and so we were very sceptical but Mark has gone above and beyond in every situation and has really been a credit to the firm. I wouldn't hesitate to recommend him! Thank you F&C for selling our home in what is a very tricky market right now.
5/5
TrustpilotFantastic service from Tyrique and Nadeem
Fantastic service from Tyrique from the South Norwood branch, could not recommend him enough. Very patient and took his time to understand my requirement and provided me with all the information I needed.
Dear Angela Thank you for leaving us a 5* review. We're delighted to hear that Tyrique and Nadeem provided you with such a positive experience. Our team at the South Norwood branch always strives to deliver a personal and supportive service, so it’s great to know that their efforts made a real difference. We truly appreciate your recommendation and hope to assist you again in the future. Kind regards Zoe Streets Ahead
5/5
TrustpilotExcellent Personalised service from Enzo at streets ahead
We had an excellent experience with streets ahead Crystal Palace. Enzo was really communicative and made moving a breeze. Streets Ahead Crystal Palace provide a much more personal approach than many of the national agencies.
Hello, Thank you for leaving us a 5* review. We’re delighted to hear that your experience with our Crystal Palace team, and especially with Enzo, was such a positive one. We take great pride in offering a personal approach and it’s fantastic to know this made your move easier. Wishing you all the best in your new home, and we’re always here if you need us again in the future. Kind regards, Zoe Streets Ahead
5/5
GoogleI had an amazing experience at streets ahead and that is definitely thanks to Lanaya - she was very patient with me and tried to match my property search to my needs as much as possible, although I didn’t take a property with them her service was outstanding!!!
Dear Tianna, Thank you for leaving us a 5* review. We’re so pleased to hear that Lanaya’s patience and dedication made your property search such a positive one, even though you didn’t end up taking a property with us. We’ll be sure to pass your kind words on to her, she’ll be delighted! Kind regards, Zoe Streets Ahead
5/5
GoogleLanaya was professional, responsive, and made the whole letting process smooth and stress-free. overall great experience! Communication was clear and timely, and she matched me with properties based on my requirements. I’d highly recommend anyone looking to rent to speak with her!
Dear T Mu,, Thank you for leaving us a 5* review. We’re delighted to hear that Lanaya made your letting experience smooth and stress-free. She takes great pride in understanding each client’s needs and providing clear, timely communication, so it’s wonderful to know her efforts made such a positive impact. We truly appreciate your recommendation and wish you all the best in your new home! Kind regards, Zoe Streets Ahead
5/5
GoogleRating only, no written review.
Thank you for your five star rating Loura. Sarah Mains
2/5
GoogleHaving been a landlord with SM for a couple of years, from 2022-2024, I couldn't recommend them for managing property on your behalf. I had numerous issues, from poor inspection reports (not highlighting really quite obvious condensation …
I'm very sorry to hear that you've had cause for concern - we do take customer concerns extremely seriously. I understand that the Manager of the Property Management Department has already been in contact with you to discuss your complaint Sarah Mains
5/5
GoogleRecently completed a property sale for us. The whole team were incredibly helpful, thorough and friendly. Would highly recommend. …
Thank you for a lovely review Nat, so glad we could help and restore your faith in good estate agents! Best wishes Suzy, Damien & Daryl
5/5
GoogleHighly recommend!! A really tricky move but the team went above and beyond to make it happen! Thank you so much
Congratulations on your new home Karen, we're really pleased to have been able to help! All our best Damien, Suzy & Daryl
5/5
TrustpilotSatisfied customer
Adem has looked after me from the moment I started looking for property’s communication is great and he is always willing to help me where I need. Very polite and very helpful
Dear Rosette B, Thank you for leaving us a 5* review. We’re delighted to hear that Adem has been able to support you throughout your property search. At Streets Ahead, we pride ourselves on providing clear communication and a helpful, friendly service, so it’s great to know Adem has delivered that for you. We’ll be sure to pass on your lovely feedback to him. Kind regards, Zoe Streets Ahead
5/5
GoogleYvonne was the best part about our whole selling process. When I came across her a few years ago by chance, selling a house that we went to view, I was immediately struck by her as someone whom I'd want to sell my house in the future. Sure enough, a few years later when it was time to sell for the first time, she was the first and only estate agent I contacted. Yvonne was the only true constant throughout the process from start to finish. Her experience and knowledge was second to none and she was a blessing when it came to updates, chasing and deciphering solicitor speak for us! She made a long and testing process that little bit easier for us. I wholeheartedly recommend her 100%. She's a gem.
Hey Steven, Thank you so much for the lovely review of your time working with Yvonne. We're delighted you chose her as your agent, even after that couple of years break and that she made you home move journey that little bit better. Thanks for taking the time to share your thoughts :)
5/5
GoogleKirby has been excellent with helping me and my partner purchase our house. Offering her expertise to ensure that we have had step by step guidance to secure our first home. Thank you for all your hardwork Kirby, we can not wait to move in now!
Thank you so much for your kind words! 🌟 We’re delighted that Kirby could guide you through every step of securing your first home. Wishing you and your partner all the very best as you move in and settle into your new home! …
5/5
Google100% would recommend Tom and his team. After being messed around by a different company/surveyor and delaying the HTB process & nearly loosing our mortgage offer, Tom quite literally saved the day and made sure everything ran smoothly. …
Thank you so much for your kind words and recommendation! ⭐ We’re so pleased we were able to step in and get things moving smoothly for your Help to Buy process. Tom and the team always go the extra mile for our clients, so it’s wonderful … More
5/5
GoogleTeddy has been fantastic when I have needed anything and renting with MS has been an easy experience.
Thanks Robyn, glad we could help😊 …
5/5
GoogleAs tenants we have always received outstanding service from all the guys at manning stainton. In particular Luke Whaler goes above and beyond and is a credit to the company
Thanks Adam for choosing us and leaving such kind words!
5/5
GoogleMy rental property was managed by Aishah from Manning Staintons. The tenants and I were super impressed by her efficiency in dealing with any issues. We were kept up to date with everything. I would like to thank her for her work and will not hesitate to use Manning Staintons in the future.
Thanks Dave! Glad you would not hesitate to use us again, wishing you the best.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Send Streets Ahead a message.
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,470.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.
