Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently used HKL when selling my home and wanted to highlight how wonderful their Move Manager Rebecca Morley has been. Through no fault of our own it was quite a difficult sale, but Rebecca stepped in and made it as easy as she possibly could. I don’t think we would have reached the end of the sale this quickly without her proactive work ethic, determination and support she provided us. Rebecca went above and beyond at every step and she is an absolute credit to HKL. I will always remember the positive impact she had on this sale and this time in our lives. Thank you Rebecca!!
Chloe · 30 June 2026
Agent replied · 30 August 2026
Thank you for your incredibly kind words and for choosing HKL to help with your sale. We are sorry the process was more difficult than expected, but we are delighted to hear Rebecca was able to provide the support, guidance and determination needed to help move things forward. Going above and beyond for our clients is exactly what we aim for and it is wonderful to hear Rebecca made such a positive impact at such an important time. Thank you again for your support and we wish you all the very best for the future.
★★★★★ 5/5
GoogleKayleigh Manning was incredibly helpful and professional throughout what became a difficult sale. I genuinely felt supported and never left “hung out to dry” after my offer was accepted. Her consistent communication was exactly what I needed, always professional, always timely, and she kept me fully informed rather than wondering when or how confirmation from the seller would come through.
Unfortunately, the offer didn’t result in a completed sale, but the hard work, dedication, and transparency Kayleigh showed throughout the process were greatly appreciated. She made a challenging situation far easier to manage, and I’m genuinely grateful for the effort she put in to keep me updated under tough circumstances.
Justin · 29 June 2026
Agent replied · 13 July 2026
Thank you Justin, Kayleigh take great pride in making our clients' journeys as smooth as possible. She will be delighted that you acknowledged this
★★★★★ 5/5
GoogleEverything was very professionally handled from the valuation to the exchange of contracts. Redbrik handled all the appointments and viewings. They helped me through the whole process. The staff were all very friendly and extremely helpful. Nothing was too much trouble. They made this a stress free process for me all the way through. I would highly recommend them to anyone. I would definitely use their services again. It just felt right from the valuation and I definitely made the right choice. Excellent.
Dawn · 22 June 2026
Agent replied · 6 July 2026
Thank you for your review Dawn :)
★★★★★ 1/5
GoogleViewed a house to rent a couple weeks ago the agent Jessica was lovely however after jumping through numerous hoops and being strung along four days before move in date they rejected the application even after passing the referencing section on my own and also then further adding a guarantor at the letting agents request. In addition they lost documents three times and I had to repeatedly send the same document at least four times to ensure my application had everything they needed. I think the fact they rejected my application four days before move in date is utterly ridiculous and unacceptable when I had been approved and everything had already been signed it is disgusting.
Alex · 17 June 2026
Agent replied · 15 July 2026
Thank you for your feedback. We are sorry to hear that you were disappointed with the outcome of your application with our Morriston lettings team.
Whilst we are unable to discuss the specifics of any individual's application in a public forum, we would like to clarify that all tenancy applications are subject to an independent referencing process carried out by a specialist third-party provider. This process is in place to protect both our landlords and prospective tenants and forms an important part of the decision-making process.
As with all applications, decisions can only be made once all required information and documentation has been received and fully assessed. Unfortunately, timelines can sometimes be affected by delays in obtaining the necessary information from the various parties involved.
We appreciate that this can be frustrating when applicants are keen to secure a property, and we always endeavour to keep all parties informed throughout the process.
We are pleased to hear your positive comments regarding Jessica, who consistently works hard to assist applicants and provide the highest level of customer service. We wish you all the best in your future property search.
Kind regards,
Laurence
Morriston Lettings Manager
★★★★★ 5/5
GoogleWe were so impressed with the whole team at Maddisons. They are everything that an estate agent should be. Having had a bad experience with two other agents it was a breath of fresh air as soon as we signed up with Deborah and her team. They were friendly, frank and very customer focussed. Everything went quickly and smoothly after we had an offer and we have been singing their praises. Please do give them a ring you will be looked after from day one.
Clare · 5 June 2026
Agent replied · 10 June 2026
Dear Clare,
What a wonderful review to read, thank you so very much. We are so thrilled to hear you are have been so impressed with our service at Maddisons and we have loved working with you and your beautiful home. We pride ourselves on working closely with our clients and offering proactive and practical advice where we can, as there are often slight changes or tweaks that can make a big difference in terms of the marketing or a potential buyer's perception of a property during a viewing. Thank you so much for taking our advice on board wholeheartedly and we are delighted that it had the desired result. Congratulations and whilst we of course hope you will enjoy many happy years in your new home, we would love to hear from you if we can be of any further help to you in the future.
With best wishes from all the team at Maddisons.
★★★★★ 5/5
GoogleSteve, Martin and the team at Bond did an excellent job in the sale and marketing of the property which was a tricky executorship sale of a property in poor condition.. The support on the sales process and viewings was brilliant. I would thoroughly recommend their service which was personalised and professional. They were always available on the phone and if I had another property to sell would always market through them versus other agents in the area. They gave sound and realistic advice on pricing.
Paul · 4 June 2026
Agent replied · 6 June 2026
Hi Paul,
Thank you so much for your thoughtful review. We’re delighted to hear that you were pleased with the service provided by Steve, Martin and the team throughout what was a particularly challenging executor sale.
Providing realistic advice, proactive support and clear communication is at the heart of what we do, so it’s wonderful to know that our approach helped make the process as smooth as possible. We’re especially pleased that you felt well supported with both the marketing and viewing arrangements.
Your recommendation means a great deal to us, and we’re grateful for the trust you placed in Bond. Should you ever need our assistance again in the future, we would be delighted to help.
★★★★★ 5/5
GoogleWe cannot recommend Maddisons highly enough. From the very beginning of the process, their professionalism, communication and attention to detail were exceptional. They worked incredibly hard to secure a suitable tenant who was exceptional, leaving our home in a pristine condition after a 3 year tenancy. We were kept informed at every stage, always responding quickly and proactively to any questions or issues that arose.
What particularly stood out was their willingness to go above and beyond to ensure everything ran smoothly. Any problems were dealt with efficiently and professionally, giving us complete confidence throughout the process. Their knowledge of the Tunbridge Wells market and commitment to providing an excellent level of service were evident throughout.
Maddisons are clearly a high regarded company for a very good reason, and we would not hesitate to recommend them to anyone looking for a reliable, professional residential letting agency.
K Forward & N Close
Green · 27 May 2026
Agent replied · 10 June 2026
Thank you so much for such a wonderful review, it genuinely means a great deal to all of us at Maddisons.
It was a real pleasure looking after your home over the past three years, and we're delighted the tenancy concluded so successfully, with the property handed back in pristine condition. Securing the right tenant is always our priority, so it's lovely to hear that our care, communication, and knowledge of the Tunbridge Wells market shone through.
Thank you for your trust and for your kind recommendation, we'd be delighted to help again in the future.
With warmest thanks, The Maddisons Team
★★★★★ 5/5
GoogleA massive thank you to the whole team at HKL. Throughout the whole process James, Grace and Rebecca’s customer service was exceptional always going above and beyond- we wouldn’t hesitate in recommending. A special thank you to Grace who found our absolute dream home and Rebecca who kept us updated throughout and pushed to ensure that we met a tight deadline and got us over many tough hurdles! We can’t thank you all enough xx
Aimee · 30 June 2026
Agent replied · 30 August 2026
Thank you so much, Aimee, for your amazing review. It really does mean a lot to us all.
We're absolutely delighted that we were able to help you find your dream home. Grace will be thrilled to hear your kind words, and Rebecca and James will also really appreciate your recognition of the hard work they put in throughout the process. Buying and selling can be challenging at times, so we're so pleased we were able to help you navigate the hurdles and meet your tight deadline.
Thank you for placing your trust in Hilton King & Locke and for taking the time to recommend us. We hope you create many wonderful memories in your new home, and we wish you every happiness for the future.
★★★★★ 5/5
GoogleWe had a great experience working with Maddisons. Firstly, James was very professional when he rented out our property. He communicated clearly and always kept us informed. When we decided to sell the property Karen, Jane and the rest of the team marketed it very effectively and we got plenty of viewings. We really valued their advice throughout, which was always straight-forward, honest and transparent. A lovely bunch of people who we would highly recommend for both renting and selling.
Clare · 10 May 2026
Agent replied · 10 June 2026
Dear Clare,
Thank you so much for taking the time to share your experience both as a landlord and as a seller in Pembury with Maddisons. We are absolutely delighted that your experience throughout has been such a positive one and your kind words about our communication and advice mean a great deal to us. We strive to provide a seamless service, whether renting or selling, and it’s rewarding to know we succeeded. We appreciate your recommendations and look forward to working with you again in the future if the opportunity arises.
Many thanks, once again, from all at Maddisons.
★★★★★ 5/5
GoogleHarrison’s were a great agent! The selling process is not easy and we are so grateful we chose them to help us through. We had an extremely long journey with chains falling through above us and Harrison’s were so great the whole way through. They supported us not only with our sale but with our purchase and continuously communicated with us throughout, so much so that our seller was using them as his point of contact over his own agent. They ensured we didn’t lose our buyer after a year long chain, they worked alongside our solicitor to ensure we got the dates we needed and that everything went as smooth as possible and even solved issues happening in the background we didn’t know about to ensure they kept the stress to a minimum. Amber was an absolute credit to the company and I would highly recommend her to anyone who is looking to sell a home or purchase a home and needs someone who genuinely cares and goes above and beyond to ensure you get the outcome you want.
Amber went above and beyond to ensure our sale and even our purchase went through and was an amazing support in the whole process. She is a credit to your team and is genuinely a lovely person. We could not have done it without Amber and we will recommend to all our friends because she really was amazing!
Zoe · 8 May 2026
Agent replied · 14 May 2026
Thank you so much for your wonderful feedback, Zoe! We're thrilled to hear that Amber and the team at Harrisons Homes were able to support you through the selling and purchasing process. It’s great to know that our communication and dedication made a difference during your journey, especially through the challenges you faced. We truly appreciate your recommendation and look forward to assisting your friends in the future. Best wishes in your new home!
★★★★★ 5/5
GooglePossible came highly recommended to me.
I now totally agree and would also highly recommend this estate agent.
I was given a good, fair quote for my property and kept informed every step of the way. I received above the asking price for my property.
The staff are really friendly and professional. Any questions were answered quickly and thoroughly.
I have used two estate agents in the past and would recommend Possible every time.
Donna · 18 June 2026
Agent replied · 9 July 2026
Aw Donna, this has really warmed the heart reading this. We're so glad things worked out and a positive outcome was achieved. We're all delighted for you.
★★★★★ 5/5
GoogleWe had a great experience with Kingshills when securing our new property. James was incredibly helpful throughout the process and made what can often feel complicated much more straightforward and manageable.
He was professional, responsive, and always happy to answer any questions we had, keeping us informed every step of the way. It was clear from the start he genuinely cared about helping us achieve the right outcome.
Thanks to James, everything came together smoothly, and we’re delighted with the result. We would highly recommend Kingshills to anyone looking for a reliable and supportive service when securing a property.
Renuka · 18 April 2026
Agent replied · 18 May 2026
Hi Renuka, thanks so much for your kind words! We are so glad you had a good experience with us!
★★★★★ 5/5
GoogleThis has been on my list to do for far too long and only just managed to do this.
We first used Kingshills after going with another estate agent to sell our property in Holmer Green. The onky reason we went with a different estate agent was that we had seenbthe house we wanted ro buy through this other agent. Biggest mistake and waste of our time, I approached Steve Grace and explained the situation when we decided to move ro Kingshills. The viewings where a plenty and from that came the slae of the property within the valuation and price advertised. Steve Grace and the team at Kingshills service was second to none and hindsight to have used them first would have alleviated any stress.
We have since sold another property on Beaconsfield and again the property sold within the valuation and price. This was a very quick turnaround and again kudos to the Kingshills team from instruction to completion.
Our next interaction with Steve Grace at Kingshills is when we bought our current property through another Estate Agent.
Steve was again instrumental in helping us acquire this property eventhough it was of no vantage to him or Kingshills his honest and impartial advice was very much appreciated and in no way obliged to give it or spend time on it.
We have since also recommend Steve Grace and Kingshills to friends and acquaintances. Again their experience with Kingshills was very positive.
Many thanks for everything you have done for us.
Thats · 18 March 2026
Agent replied · 18 May 2026
Hi there, thank you so much for such an in-depth and positive review. I have passed your kind words on to Steve Grace, and he sends his thanks! All the best, Kingshills!
★★★★★ 5/5
GoogleThe service from Harrison Homes was better than I had expected and had experienced before. Liz is an exceptional estate agent. She embodies clear and transparent selling. Her communication is second to none. She makes you feel that you're her only client as she never rushes the time that she spends with you and provides a quality service. She uses Social Media to inspire interest before it hits the websites and she gets results.
Karen · 30 April 2026
Agent replied · 14 May 2026
Thank you so much for your kind words, Karen! We're thrilled to hear that your experience with Harrisons Homes exceeded your expectations. Liz truly is a fantastic estate agent, and we're glad her dedication and communication made you feel valued. It's great to know that our innovative use of social media is helping to generate interest in properties. We appreciate your feedback and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleWe have just sold our property with Bond in Danbury.
I had an excellent experience with this estate agent from start to finish. The team was professional, knowledgeable and always available to answer any questions. They made the whole process smooth and stress free, keeping me informed throughout.
A special mention to Martin, who has been incredibly kind and supportive and to Alister for keeping everything on track with the chain and liaising with buyers and solicitors. I wouldn't hesitate to recommend them to anyone looking to buy or sell a property.
Ruth · 6 March 2026
Agent replied · 6 June 2026
Dear Ruth,
Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience selling your property with our Danbury team and that the process felt smooth and stress free from start to finish.
Your kind words about Martin and Alister mean a great deal. Martin will be so pleased to hear you found him supportive, and we’re glad Alister was able to keep everything on track and ensure the chain progressed smoothly.
Thank you again for your recommendation, we truly appreciate your trust in Bond and would be very happy to assist you again in the future.
★★★★★ 5/5
GoogleHelen is as good as they come. Friendly, honest and incredibly supportive throughout the entire process, and even while we were still searching for a property. She was always available when we needed advice and went above and beyond what would normally be expected, helping us far outside the core buying process. Her experience is clear, and she operates with real integrity and strong values. We felt completely supported from the first time we met. I would very much recommend her as an agent!
Thank you Helen
Tansy · 5 March 2026
Agent replied · 5 July 2026
Hi Tansy,
Thank you so much for your kind words about Helen, we are very pleased you enjoyed working with her and we hope to work together again soon!
Best wishes,
F&C Mid & South Essex
★★★★★ 5/5
GoogleWe had our house on the market for a long time with two other estate agents before we were recommended Ewe Move. We wish we had gone with them sooner! Suzi took the time to get to know us and the house, she instantly had ideas on how to market it effectively and within a couple of weeks we had sold. Even then the communication from Daryl was top notch with weekly updates through the sales process. They delivered on every count.
Data · 1 March 2026
Agent replied · 1 July 2026
Thank you for your lovely review and we're so pleased to be able to help with your house sale! Wishing you the best in your lovely new property, Suzy, Damien & Daryl
★★★★★ 5/5
GoogleWe can't thank harrisons enough ..from starting the process of selling our house to accepting an offer ... A process at first we found a bit daunting having not moved home for quite a few years ... so much has changed since then..The team at Harrisons were always on hand to answer questions and put our minds at ease ...many thanks to Ben , Lauren, Amber and Viv
( all a credit to Harrisons ) all approachable, polite and knowledgeable
Trudy · 14 February 2026
Agent replied · 14 May 2026
Thank you so much for your kind words. Selling a home can feel overwhelming when you haven’t moved in a while, so it’s great to hear that the team were able to make the process clear and reassuring from start to finish.
Ben, Lauren, Amber and Viv will be delighted to know they helped make things easier for you. They’re a real credit to the business, and feedback like this means a lot to the whole team.
We really appreciate you choosing Harrisons and wish you all the best as you move into your next chapter.
★★★★★ 5/5
GoogleHarrison’s estate agent provided an excellent service throughout the sale of my property. They were consistently professional, courteous, and well-organised at every stage of the process. Communication was clear and proactive, keeping me fully informed from marketing through to completion. They handled viewings and negotiations with confidence and respect, ensuring the process ran smoothly and efficiently. Their knowledge of the local market and attention to detail gave me confidence throughout the sale. I would highly recommend Harrison’s estate agent for anyone looking for a reliable and professional property sales service.
Mark · 14 February 2026
Agent replied · 14 May 2026
Thank you, Mark, for your wonderful feedback! We are thrilled to hear that you had a positive experience with Harrison’s estate agent. Our team strives to provide excellent communication and professionalism throughout the property sale process, and it’s gratifying to know that we met your expectations. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleKayleigh has been amazing throughout the whole process. She’s always been happy to answer the many questions we’ve had and has made everything feel so much easier. Her communication has been excellent, she’s incredibly efficient, and nothing ever seemed too much trouble. We really appreciate all of her support and would highly recommend her and the team. Thank you again, Kayleigh!
Morgan · 6 July 2026
Agent replied · 13 July 2026
Really appreciate the kind words Morgan, best wishes to you and Sam with the purchase of your first home.
★★★★★ 5/5
GoogleTo Whom this may concern,
This not is to express my satisfaction to the initial contact I made on Saturday 17th Jan 2026 with Paige Palmer ( Staff in South Norwood Office ) while I made a request to rent one of your property.
Paige was very professional in handling my request from the taking down my details to the first visit. Majority of my questions was answered and as expected she revert to me with the answer of questions she didn't have full details of.
I was impressed and will not hesitate to recommend her services to friends and colleagues.
Assri · 9 February 2026
Agent replied · 13 April 2026
Dear Assri,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that Paige Palmer provided such professional and thorough support during your initial contact and property rental process. It’s great to know she answered your questions promptly and followed up on any details she didn’t have straight away. We’ll be sure to pass on your kind words to Paige - she’ll be thrilled! Thank you for recommending her services and for choosing Streets Ahead.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GooglePossible really did make it possible for me. From the first informal chat with Gary, to my house going on the market, the process was seamless. All members of the team were so helpful, and communication was always tip top, especially when it came to viewings and ultimately accepting an offer. Possible made what I thought was going to be an extremely stressful period seem far too straight forward. If I could give more than 5 stars, I certainly would.
Callum · 9 February 2026
Agent replied · 9 July 2026
Aw thanks very much for this Callum, that means a lot to us. Really happy for you that you are in the new house and already getting the works underway. We're sure you will create a beautiful home!
★★★★★ 5/5
GoogleIncredibly impressed by the service we received from Steve Wiggins and his team. So refreshing to deal with genuine people who really care. From the very beginning, it was clear that their service went above and beyond the other estate agents we had met. Communication was faultless and I can’t recommend them highly enough, I think being a smaller family run business gives them the edge over the bigger, less personal, high street estate agents. Thank you again, Steve, Martin & Alister, we are very grateful for your kindness and support, Claire.
Claire · 6 February 2026
Agent replied · 6 June 2026
Hi Claire,
Thank you so much for your kind and thoughtful review.
We’re absolutely delighted to hear how impressed you were with the service from Steve and the team.
Providing clear communication, genuine care, and personal support is at the heart of what we do, so it means a great deal to know that this came through during your experience with us.
Your comments about our family-run approach are especially appreciated, and we’re grateful you took the time to share them. On behalf of Steve, Martin, Alister, and the whole team, thank you again for your trust, it was a pleasure working with you, and we wish you all the very best moving forward.
★★★★★ 5/5
GoogleWe cannot recommend Possible highly enough. In brief, our property went 'live' on a Friday, and we received an offer for the property on the Tuesday - a mare four days later. The sale and estate agency process was very clearly explained, and this photos, video and other publicity materials that they produced were of the highest quality. Don't go anywhere else!
Grant · 9 June 2026
Agent replied · 9 July 2026
Thanks Grant, you are a gent. Delighted you are now on the move up the road!
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