Trusted Agent profile

Verified

Streets Ahead reviews

4.7

★★★★★ Excellent

1,011 reviews across 2 platforms

148 Brighton Road, Coulsdon CR5 2ND

Part of Streets Ahead, see every office.

Streets Ahead's Coulsdon office at 148 Brighton Road is rated 4.7 out of 5 across 1,011 reviews on two platforms, including 728 Google reviews rated 4.7. The 283 Facebook count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

728

Reviews on Google

This office

Facebook logo

4.7 / 5

283

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.

5/5

Google

When we decided to sell our home we asked 3 estate agents to visit us to value our home. When we contacted Ryan, he was very friendly from the start. He explained everything over the phone, he kindly dropped us an information pack off and then organised a time that suited us to visit our home to conduct the free evaluation. On the day Ryan arrived on time as agreed, he was friendly and polite. He was respectful from the start, even taking off his shoes as he walked through the house. Once Ryan had seen the property he then talked me and my husband through the value of the property. He showed us another information pack, which included what his service would include and costings etc. At no point was Ryan pushy, he was very happy to leave everything with me and my husband and even offered to email everything over to us also. I spoke to a friend of mine who Ryan had sold their property for them. She spoke very highly of Ryan and the support he had given their family. She highly recommended Ryan. When we made the decision for Ryan to act on our behalf, there was no upfront costs, we pay the fees on completion of sale. Ryan was very quick in taking the photos of the property (which really did the house justice), he also included a video and before we knew it , it was on the market and being advertised. Ryan organised Viewings very quickly, he always made us aware when viewings where booked in and always kept in contact with us afterwards to provide feedback. Exactly 3 weeks from our house being placed on the market by Ryan, I am so happy to say we have now accepted an offer. Ryan once again has been so supportive, hes asked for us to send details of our solicitor over to him and then he will now be acting on our behalf. Ryan has stated he will keep in contact with us. This transition has been so smooth. We can not honestly thank you Ryan enough. You have been amazing right from the very start of this journey. You have made this process so smooth and so easy for both me and my husband. Communication is 100%, professional approach is 100% and effectiveness is 100%. If anyone is looking to sell their home in the future we would highly recommend Ryan. Thank you for your ongoing support you have been amazing. 5* service, honest, open and transparent and we have always and still do feel confident and in safe hands with you as our estate agent. Thank you again Vicky and Danny

Vicky · 4 March 2026

Agent replied · 4 July 2026

Hi Vicky, It has been the greatets of pleasure to support you and Danny through what can be one of the most stressful times in someones life. You know we are always here to support.

5/5

Google

The space is as aesthetically pleasing as it is functional and efficient. Excellent quality furniture, plenty of outlets at each workspace and the different floors provide a unique environment for your needs(mingle or take private call). The on-site team is very helpful, kind and outgoing. Tieny was quick to respond and answered all my questions in detail. Alyssa gave a great tour and helped me decide what membership would meet my needs the best. I am very happy with EDGE workspaces.

Meg · 24 February 2026

Agent replied · 24 May 2026

Thank you Meg, our colleagues will be happy to read this!

5/5

Google

Decided to put my house on the market with Manning Staintons in December and it sold within 3 weeks. The service has been amazing and the staff are always friendly and very professional. An extra big thank you to Laura and Ellie who have been really helpful and always happy to answer any questions I had and were extremely patient with my excessive number of phone calls! Well done to the rest of the team too, would highly recommend you.

Rachel · 15 February 2026

Agent replied · 15 June 2026

That is a brilliant result, especially in such a short time. We are so pleased you felt supported every step of the way, and thank you Rachel for your recommendation.

5/5

Google

Polite,professional and informative. Chloe, Georgie and Ann were involved with our purchase and answered any questions we had. We weren’t always available to answer phone calls but they still regularly updated us in any progress by leaving detailed and relevant voice mails and therefore didn’t require call backs when unavailable during call hours. Thank you for all your help!

SINEAD · 8 June 2026

Agent replied · 15 June 2026

Thank you Sinead. It’s great to know the communication worked so well for you and that you felt informed even when you weren’t always available to take calls. We really appreciate your kind comments - wishing you the very best!

1/5

Google

Poor communication / dishonesty. Semi salvaged by branch manager Lee. Inaccurate information has been given to me from start to finish by various staff members. E.g. “vendor will take £350k” the next day “vendor won’t entertain any offers below £360k”. A lack of communication is also an issue. Offers were made with no feedback until I called the branch. After my latest offer was seemingly ignored by the branch, I wrote a review on trust pilot. Branch manager Lee called me to discuss (which was good of him). He took the time to inform me that the house wasn’t advertised £100k over the market value to deceive people (see previous review) it was actually to test the market. This insight was very useful in understanding how MS operate). Eventually he did inform me that my offer wasn’t accepted and that the vendor was in receipt of significantly higher offers. Whilst not ideal, at least I now know where I stand, as previously the staff member had advised me that my offer of £330k was good as It’s cash. I would have gone higher and not wasted anyone’s time had I known the vendor was sitting on a better offer. Regardless, I now know the best way to get hold of MS is via these means. Still interested in the property.

Elliot · 15 November 2025

Agent replied · 15 June 2026

Hi Elliot, Thank you for taking the time to update your review between Trust Pilot and Google and for acknowledging the follow-up discussion with our Branch Manager, Lee. We appreciate the opportunity to clarify a few points. Inaccurate information was not provided to you, the vendor’s position genuinely changed and a misunderstanding was relayed to yourself, the figure they were prepared to consider also altered. This can sometimes happen when sellers reconsider their expectations or receive new levels of interest. Regarding communication, our team had been awaiting the vendor’s formal response before providing an update on your offer. We understand this delay can be frustrating and apologise if it gave the impression of poor communication. With respect to the property’s marketing price, it was not set above market value to mislead potential buyers. The intention was to test the market, which is a common and legitimate approach in property sales. We had already informed you that higher offers had been made on the property which you within your rights had chosen to distrust. We always aim to act in the best interests of our clients and to be transparent throughout the process, your offer was thought to be strong and appreciated given your position, though ultimately it did not meet the vendor’s expectations. We’re grateful for your continued interest in the property and for recognising the effort made by Lee to address your concerns.

5/5

Google

Yvonne was the best part about our whole selling process. When I came across her a few years ago by chance, selling a house that we went to view, I was immediately struck by her as someone whom I'd want to sell my house in the future. Sure enough, a few years later when it was time to sell for the first time, she was the first and only estate agent I contacted. Yvonne was the only true constant throughout the process from start to finish. Her experience and knowledge was second to none and she was a blessing when it came to updates, chasing and deciphering solicitor speak for us! She made a long and testing process that little bit easier for us. I wholeheartedly recommend her 100%. She's a gem.

Steven · 27 September 2025

Agent replied · 27 May 2026

Hey Steven, Thank you so much for the lovely review of your time working with Yvonne. We're delighted you chose her as your agent, even after that couple of years break and that she made you home move journey that little bit better. Thanks for taking the time to share your thoughts :)

5/5

Google

Having recently completed a particularly challenging sale with Mannings Wakefield. I’d just like to thank Georgie and Harry for their commitment and professionalism in getting this over the line in just over 8 weeks, including the Christmas/ New Year break!....constant communication to keep buyer and seller aligned along with chasing of solicitors kept everything on track. Great to see an agent go above and beyond.

Jonathan · 15 January 2026

Agent replied · 15 June 2026

What an achievement, especially over such a busy period. We are delighted everything was kept on track, and thank you for recognising the dedication behind your sale. Thank you Jonathan, all the best.

5/5

Google

Georgie and the team have been absolutely fantastic from start to finish on communication and all round pleasantness and professionalism. We’ve delt with a lot of estate agents over the years but Manning station has been up there with the best. Thanks again, The Colletts family

Daniel · 15 May 2026

Agent replied · 15 June 2026

Thanks Daniel! What a lovely review to receive. Hearing that we rank among the best experiences you've had over the years means a great deal to us. Thank you for your kind comments and for placing your trust in us.

5/5

Google

Helen and the team at Eston branch were fantastic. Having not through the full buying and selling process before, Helen was fantastic and helped us buy our dream home. The team were so friendly and helpful from waling in on day 1 to enquire about a house to completion day. We would definitely recommend if you want honest, friendly and open service. We will always be greatful for the help we received.

Craig · 20 June 2026

5/5

Google

We have recently been in contact with Chenille at Fine and Country and we can’t recommend her enough! She has been fantastic at helping us during our property search, arranging viewings, keeping in touch by phone and text and going above and beyond to try and understand exactly what we are looking for so that she can help us find our next home. Chenille was very accommodating of our requests and proved to be extremely knowledgeable and helpful when we had any questions.

Gemma · 29 June 2025

Agent replied · 29 June 2026

Thank you so much for your kind words and glowing review! We’re thrilled to hear about your positive experience with Chenille. She takes great pride in providing personalized and attentive service, and it’s wonderful to know that her efforts to understand your needs and go above and beyond to assist you in your property search. Your recommendation means the world to us, and we’re delighted to be part of this important journey with you. Wishing you all the best in finding your perfect home!

5/5

Google

Having met various other agents for viewings we felt there was a lack of oomph and knowledge. In particular the viewing of our new house was very short and we did not feel like the knowledge was there, it was pretty uncomfortable. Good job we fell in love with the house! However in the meantime we had met Yvonne and she has been a blessing from the moment we met her. We were initially going to sell our own house privately, but when that didn’t happen, Yvonne was the only agent we considered. We fell in love with her passion and her comforting aura the moment we met her which is why we knew she was the one. Having not been through the sales process before, and now seeing what goes into it, we were pleased to have Yvonne on side. She was very engaging and always kept us in the loop, going above and beyond to get the job done. It was surprising how much work and involvement she had after the sale had been agreed. From beginning to end, there was no falter on the help, guidance and support, even advising on the purchase of our new house! We had our fair share of problems along the way and Yvonne was there to give us support and guidance and always pointed us in the right direction. She knew what was right for our situation and always chased when needing to get something over the line. She took on all the follow ups and got us updated with every bit of information she found. Her work ethic is second to none, attention to detail and personal touch, always being available when needed and going out of her way to ensure we progressed. 100%, no doubt about it, we would use her again and would be happy to recommend that others did the same

Connor · 27 June 2025

Agent replied · 27 May 2026

Dear Connor, Thank you for your glowing review! We're thrilled that Yvonne's passion and dedication shone through, ensuring your experience was not just satisfactory but exceptional. It's wonderful to hear that her support and guidance made such a positive impact on your sales journey. We look forward to the opportunity of working with you again and appreciate your high recommendation. Warm regards,

5/5

Google

Ryan is professional,upto date with what's happening in the market , great with photos and always available to answer queries cannot recommend highly enough, if I move again he will be my first choice of estate agent. Thankyou Ryan

Mary · 20 June 2026

Agent replied · 4 July 2026

Thank you for the lovelt words Mary. It has been the greatest of pleasure being able to support you through your sale.

5/5

Google

I can’t recommend Lloyd highly enough! Having known him for years, I trusted him completely to handle the sale of my dad’s house, and he exceeded every expectation. From start to finish, he was professional, proactive, and always available, responding to calls and messages almost instantly. He kept me informed at every stage, making what could have been a stressful process feel effortless. When the first buyer fell through, Lloyd didn’t miss a beat, he found a new buyer within weeks, and the sale went through smoothly. He also went above and beyond by connecting me with the right people to help clear the house, making the entire process so much easier. His dedication, efficiency, and expertise truly set him apart. If you're looking for an estate agent who genuinely cares and delivers outstanding results, Lloyd is the one!

Charli · 3 June 2025

Agent replied · 3 June 2026

Thank you so much for your glowing review! It was a pleasure to assist you with the sale of your dad's house. I'm thrilled to hear that you found my services professional and efficient. Your feedback means a lot, and I'm always here to help with any future real estate needs. Thank you for choosing me as your estate agent!

5/5

Google

Roz was the agent for the house we bought. It was a long drawn out process and at times frustrating, but Roz was always available and up-to-date with developments. She was always happy to chase when needed and communicate clearly and promptly. I am grateful for her calm approach and support. Thank you.

Debra · 13 January 2026

Agent replied · 13 July 2026

Hi, Debra. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

Georgie is absolutely incredible! She showed amazing professionalism and proactivity during a tough and complex sale. She was always really charming, wonderful to talk to and made sure we were fully updated throughout. No task was ever an issue for her and I am genuinely so grateful that we were lucky enough to have her work on our sale. A massive snd heartfelt thank you for everything Georgie!

James · 15 August 2025

Agent replied · 15 June 2026

Thanks James, glad we could help with your sale!😎 …

5/5

Google

Ryan was extremely helpful from start to finish . He presented the property very well , answered all my questions and I felt he was very honest and forthright . It was an exceptional experience after many shocking ones with other estate agents . Highly recommended

Sally · 4 March 2026

Agent replied · 4 July 2026

Hi Sally, It was my pleasure. I hope you are settling in well in the new home!

5/5

Google

I have been more than happy with the service I have received. In particular, Laura has been extremely helpful throughout, never failing to keep me updated with events and offer support and advice.

Susan · 8 June 2026

Agent replied · 15 June 2026

Thanks Susan. We really appreciate you taking the time to share your experience. Your words mean a lot!

5/5

Google

Laquarn was really helpful throughout the whole process. Communication was clear and quick, and everything was handled smoothly from start to finish. Made the experience easy and stress free. I’d definitely recommend working with him.

Mohammed · 3 May 2026

Agent replied · 3 June 2026

Thanks so much for the kind words I'm pleased he was so helpful

5/5

Google

EDGE is a really pleasant place to work, it feels light, calm and “easy”, even on busy days. We’re in a dedicated office on the third floor, but the shared workspace setup is honestly a big plus, if you need to focus or take a call there are plenty of nice spots where you can properly separate yourself without it feeling awkward or cramped. Communication with reception is genuinely great, quick, friendly, and they actually think along. Same for office setup, there are loads of options for furnishing, tweaks, and changes, and the support is solid when you need something sorted. And yes, bonus points, the food is good and the coffee from Bobby is dangerously motivating ;)

Bas · 24 December 2025

5/5

Google

Laura has been amazing and so supportive all the way through our experience of selling and purchasing our properties. Additionally the support Emma provided whist Laura was on holiday was seamless and proof of a great team keeping each other notified on cases. I’m sure the rest of our transaction will go as seamless.

Laura · 15 October 2025

Agent replied · 15 June 2026

Thanks Laura! Happy we could be of help and sending you the best going forward.

5/5

Google

⭐⭐⭐⭐⭐ I had a truly positive experience working with Laquarn Bailey throughout the process of renting out my flat. He was incredibly patient, professional, and attentive every step of the way. Everything went smoothly, and his calm and supportive approach made the whole procedure feel effortless. I’m very grateful for his help and just wanted to say a big thank you. Much appreciated,Laquarn!

Star · 3 July 2025

Agent replied · 3 June 2026

Thank you, Star White, for your wonderful review! We're thrilled to hear about your positive experience with Laquarn Bailey. His dedication and professionalism are truly valued, and we're glad he made the process smooth for you. Your appreciation means a lot to us. Thank you for choosing Benjamin Stevens Estate Agents Edgware!

5/5

Google

Edge Workspaces is an inspiring and modern work environment with a pleasant atmosphere. The spaces are stylishly furnished, well-maintained, and fully equipped. The team is friendly and always helpful, which makes working here even more enjoyable. An ideal place to be productive and feel welcome.

Dinand · 24 December 2025

Agent replied · 24 May 2026

Thank you!

5/5

Google

Absolutely Five star. Andi Koca is very very very good, he is most helpful, patient and responsive, during our journey viewing and looking for the propoerty Andi is always there to answer quenstions and share information regarding the property itself and the area. Without his kind assistance we would never make it to find our dream house. Thank you very much Andi!

Dashan · 3 July 2025

Agent replied · 3 June 2026

Thank you so much for your wonderful review, Dashan! We're thrilled to hear about your positive experience with Andi Koca. His dedication to helping clients find their dream homes truly sets him apart. We appreciate your kind words and wish you all the best in your new home!

5/5

Google

I would like to take the opportunity to thank Rocco Fung of the Coulsdon branch for his highly professional approach in helping with the purchase of my new home. Rocco was very polite, patient, helpful, supportive and attentive to my daughter and I. I was very pleased with the service I was given and would highly recommend him.

Angela · 16 July 2025

Agent replied · 28 January 2026

Dear Angela, Thank you so much for taking the time to share your kind words. We're delighted to hear that Rocco provided such a positive experience during your home purchase. We pride ourselves on delivering attentive and professional service, and it's wonderful to know that Rocco's support made a difference for both you and your daughter. Your recommendation means a great deal to us, and we’ll be sure to pass on your appreciation to Rocco. We wish you all the best in your new home! Kind regards, Zoe Streets Ahead

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Streets Ahead's Google reviewsLeave Streets Ahead a review

Questions about Streets Ahead

How many reviews does Streets Ahead have?

Streets Ahead's Coulsdon office has 1,011 reviews across two platforms: 728 on Google, 283 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Streets Ahead's rating?

Streets Ahead is rated 4.7 out of 5 across all 1,011 reviews, and 4.7 out of 5 on Google from 728 reviews, checked 9 October 2026.

Where is Streets Ahead's Coulsdon office?

Streets Ahead, 148 Brighton Road, Coulsdon CR5 2ND.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.