Streets Ahead reviews

★★★★★ 5/5

Trustpilot

I had a fantastic experience with…

I had a fantastic experience with Streets Ahead, especially working with Paige, who was absolutely brilliant from start to finish. She was professional, friendly, and incredibly responsive throughout the while process, making everything feel smooth and stress-free. Paige went above and beyond to keep me informed and was always happy to answer any questions I had, no matter how small. Her knowledge and attention to detail really stood out, and it was clear she genuinly cared about helping me achieve the best outcome. I wouldn’t hesitate to recommend Streets Ahead, and in particular Paige, to anyone looking for a reliable and supportive estate agent. Thank you again for such excellent service!

Ellen · 31 March 2026

★★★★★ 5/5

Google

I genuinely don’t have enough good words to fully capture the level of dedication, care, and sheer investment that Samuel May from the Thornton Heath branch put into helping me purchase my new home. From start to finish, his service was nothing short of exceptional. Samuel went far beyond what I would ever expect from an estate agent. He kept me consistently updated several times a week, ensuring I was never left wondering about the progress of my purchase. He was proactive in chasing solicitors, keeping everything moving smoothly and efficiently, which made what is often a stressful process feel much more manageable. What truly stood out was his willingness to go the extra mile at every opportunity. He arranged access to the property whenever I needed it, always accommodating and flexible. On top of that, he made sure that any issues identified were addressed promptly and even ensured that rubbish was cleared before move-in day, something that made a huge difference and showed his attention to detail and genuine care. It’s rare to come across someone who treats their job with this level of commitment and personal investment. Samuel didn’t just “do his job”, he took ownership of the entire process and made me feel supported every step of the way. Thanks to Samuel, what could have been a stressful experience became a smooth and positive journey. I cannot recommend him highly enough. If recognition, promotion, or reward is given based on performance, then Samuel truly deserves it. Thank you again for everything, you made a lasting impression, and I’m incredibly grateful.

Karisha · 22 March 2026

★★★★★ 5/5

Google

We were originally with another estate agent who overpromised and underdelivered, so moving to this team was a breath of fresh air. From the start, Sam was our first point of contact, super nice, courteous, honest, and polite. He made everything feel easy and straightforward. Jaden was our main contact throughout the sale, and he was absolutely brilliant. His communication was outstanding, he worked tirelessly to bring in genuine buyers, and he always handled everything with professionalism and kindness. Our buyer was quite demanding, but Jaden dealt with it all calmly and took the stress off our shoulders. Louis also played a valuable part, offering great support and input to the team. We couldn’t have asked for a better experience, a genuinely hardworking, polite, and professional team who made selling our home so much smoother. Highly recommend!

Martin · 4 March 2026

★★★★★ 5/5

Google

Louis, Jaden and Sam were absolutely incredible when selling my home! The communication was flawless, always quick, clear and reassuring, and I never felt out of the loop once. They genuinely went above and beyond at every step and added such a personal touch that made the whole process feel easy and stress-free. It’s so rare to find estate agents who care this much and put in this level of effort. I felt completely supported the entire time. Truly 5-star service, couldn’t recommend them more highly!

Malica · 4 March 2026

★★★★★ 5/5

Trustpilot

Thumbs Up for Aidan and Streets Ahead

Working with Aidan and Streets Ahead to sell my property was an absolute pleasure from start to finish. From our very first meeting, Aidan brought an incredible depth of market knowledge, a professional demeanor, and a clear strategy that instantly put me at ease. What sets Streets Ahead apart is their unmatched communication and responsiveness. I was never left wondering about the status of a viewing, an offer, or the next steps in the process. They handled every detail with precision, navigated negotiations with absolute skill, and went above and beyond to ensure everything went off without a hitch. Selling a home can be stressful, but Aidan and Streets Ahead made the entire journey smooth, transparent, and stress-free. If you are looking for a dedicated, honest, and hardworking estate agent who truly cares about their clients, look no further. I cannot recommend Aidan highly enough!

Brynn · 29 September 2026

★★★★★ 5/5

Trustpilot

Excellent experience

After being disappointed with the marketing of our property by another agent, we decided to contact Streets Ahead, and we’re so glad we did. Aidan was brilliant from the very beginning. He clearly explained the marketing strategy, sharing his professional advice while also taking the time to listen to our views and preferences. He was efficient, proactive, and kept us well informed throughout the entire process. Haraan was also incredibly helpful and provided excellent support whenever we needed it, making the whole experience feel smooth and well managed. We would happily recommend Aidan, Haraan, and the team at Streets Ahead to anyone looking to sell their property.

Mrs · 27 September 2026

★★★★★ 5/5

Trustpilot

Streets Ahead - Norwood

Nadim was honestly brilliant throughout the whole sale of my flat. It definitely wasn’t the easiest or most straightforward sale, and we seemed to hit hurdle after hurdle along the way, but Nadim was always on it and did everything he could to keep things moving. He was constantly communicating between myself and the buyer, chasing where needed and helping to sort out every issue that came up. It made such a difference having someone who genuinely seemed to care about getting the sale through rather than just leaving us to chase everything ourselves. There were definitely times when I wondered if we would ever get to completion, so I’m really grateful to Nadim for all his help, patience and persistence in getting us there in the end! I would absolutely recommend him and wouldn’t hesitate to use him again. Thank you so much, Nadim!

Charlotte · 25 September 2026

★★★★★ 5/5

Trustpilot

Outstanding service from start to…

Outstanding service from start to finish! I had a fantastic experience working with Maya. From our very first interaction, Maya was incredibly professional, responsive, and genuine, qualities that are often hard to find in the rental market! The entire process was smooth, efficient, and completely stress-free. Every question I had was answered promptly and professionally and she kept me clearly updated at every stage. You can really tell that she cares about doing a great job for both tenants and landlords. If you are looking for a reliable, honest, and hardworking letting agent, look no further than Maya. Thank you again to Maya for the wonderful job you’re doing. Keep it up

Prince · 24 September 2026

★★★★★ 5/5

Google

We had a really positive experience with Sam May at the Thornton Heath branch - we’ve had some unfortunate hurdles selling our flat and Sam has been there throughout all the ups and downs. We really appreciated his communication, transparency and work ethic in getting our sale over the line particularly, close to exchange and completion. Thank you so much Sam, you have made our year with a great start to 2026! We look forward to finding our new home now :)

Katty · 4 February 2026

★★★★★ 5/5

Google

I had an amazing experience with Streets Ahead Agency, especially thanks to Sam. From start to finish, Sam was incredibly efficient, helpful, and quick with every part of the process. He always answered my calls and questions promptly, and his clear communication made the entire journey of buying my property smooth and stress-free. Sam truly went above and beyond, he deserves 10 stars, but unfortunately I can only give 5! His professionalism and dedication really stood out, and I’m extremely grateful for all his support. I couldn’t have asked for a better agent. Highly recommend Sam and the team at Streets Ahead!

Krista · 4 January 2026

★★★★★ 5/5

Trustpilot

Streets Ahead of anyone!

We recently had the pleasure of dealing with Aidan Naude, Assistant Sales Manager at Streets Ahead Crystal Palace, and couldn't be happier with the service provided. Aidan was consistently knowledgeable, patient, approachable, and professional throughout the entire process. He took the time to listen carefully to our requirements, answered our questions thoroughly, and provided honest advice every step of the way. What really stood out was his excellent communication and willingness to help. Nothing ever felt like too much trouble, and he always made himself available to provide updates and guidance when needed. His calm and friendly manner made what can often be a stressful process much easier to navigate. We would highly recommend Aidan to anyone looking to buy or sell a property. He is a true asset to the Streets Ahead Crystal Palace team. We are also looking forward to Streets Ahead marketing and selling our own property, as our experience so far has been nothing short of top class. The level of service, professionalism, and attention to detail has given us every confidence that we are in safe hands. Thank you, Aidan, for your outstanding service. Streets ahead of anyone I have worked with before!

Elmien · 1 September 2026

★★★★★ 5/5

Trustpilot

Adem

Adem Thank you for getting out of your way to accomodate us. I had my viewing during the day and I told you my husband comes home around 8pm and you told me I should call when he arrives and we meet at the property so he can view. I really rather we both really appreciated your effort to come back on odd hours. That made you a 5 star from me.👏🏾👏🏾👏🏾

Customer · 30 September 2026

★★★★★ 5/5

Google

Had an excellent experience working with Sam May to find a property. Sam is motivated, proactive and reliable. He goes above and beyond to find properties that match specific criteria, make viewings work within tight timeframes and is genuinely passionate about his job. Sam also really knows his areas inside and out and was a great resource through this whole process. Thanks Sam for a brilliant experience working with you!

Laura · 24 February 2026

★★★★★ 5/5

Trustpilot

Maya has been more than helpful and…

Maya has been more than helpful and provided her expertise of the properties when we initially liaised. Her professionalism was prominent as she thoroughly explained what made the properties stand out and highlighted all the positives that worked in our favour. To us that meant that she pays great attention to detail and memorises her clients preferences and does her best to match those to whatever is available on the market. She also proved to be very knowledgeable in regards to the area itself and shared all the essential tips that one would need in regard to parking, traffic, transport links etc. overall one of the best viewing experiences that would convince one to go ahead with streets ahead due to the great attention to detail. what the advantages

Boyan · 4 August 2026

★★★★★ 5/5

Google

Scott Banton dealt with my case of finding me a tenant, and I cannot thank him enough. From day one ,Scott made me feel completely at ease throughout the process. I was initially hesitant about approaching another estate agent due to previous bad experiences., buy Scott restored my confidence with his professionalism and support. His communication was excellent throughout, keeping me updated every step of the way and always taking the time to answer my questions clearly and promptly. I would highly recommend Scott to anyone looking for a positive and stress-free experience. Thank you Street's Ahead

Lucia · 31 July 2026

★★★★★ 5/5

Trustpilot

Arthur has been extremely helpful…

Arthur has been extremely helpful throughout the whole process. Initially we ended up a bit late to our first viewing but we went straight to the 2nd property instead and there were no issues. He drove us to the next property which was very nice, while being conversational and telling us about shortcuts to the station and other useful tips. After the 2nd viewing he dropped us off near the station. We ended up not going for any of the properties however he has already since sent us a lot more links to houses which are more suited for our budget.

SmashBoundUK · 27 July 2026

★★★★★ 5/5

Trustpilot

Streets Ahead in general have been fab…

Streets Ahead in general have been fab and very efficient in the process of selling my flat (significantly better than other local agents I had used in the last 2 years). All the team have been great from start to finish - special mention to Stefano who has been fantastic. He has kept me in the loop with updates re viewings/offers/sale progress and managed to get me a good deal. Would highly recommend!

Katy · 7 January 2026

★★★★★ 5/5

Trustpilot

Colleen McLoughlin

Rocco Fung at Streets Ahead Coulsdon has been outstanding throughout the sale of our property. Professional, responsive and genuinely committed to getting the best outcome for us. His communication was excellent and he made what can be a stressful process feel straightforward and manageable. We would highly recommend Rocco to anyone looking to sell their home. A fantastic estate agent and a pleasure to deal with. Thank you.

Colleen · 4 October 2026

★★★★★ 5/5

Trustpilot

Great service, George and his team!

We extend our sincere gratitude to George and his team. Your unwavering dedication to securing the ideal tenant has been remarkable, and we particularly appreciate your consistent and thorough communication throughout the entire process. We found you to be an exceptional listener, which significantly contributed to the smoothness of this endeavor. For this reason, we will wholeheartedly recommend Streets Ahead as the premier estate agent. Your "can-do" attitude has been particularly impressive. Daisy, thank you once again for your candid approach and transparency. Kind regards, Launa and Kat

Launa · 30 June 2026

★★★★★ 5/5

Google

Scott Banton was absolutely fantastic! From start to finish he's professionalism, expertise and dedication to work were evidently throughout the entire process and we feel incredibly fortunate to have him by our side. His ability to understand our needs and preferences was impressive and his tireless efforts to find the perfect property for us were truly appreciated. We couldn't be happier with our new home, and it's all thanks to Streets Ahead and Scott's hard work.Five stars isn't enough -We've give them ten stars if we could! Highly Recommended.

Mary · 8 October 2025

★★★★★ 5/5

Google

I’m so grateful to the team at Streets Ahead for making the sale of my flat such a smooth and stress-free experience. From the very first conversation, Louis gained my trust by being honest friendly, approachable, and genuinely cared about getting the best outcome for me. Sam kept me updated every step of the way, explained everything clearly, and were always quick to respond to any questions. I felt completely supported and reassured throughout the whole process. Thanks to their hard work and dedication, my flat sold quickly and at a great price. I honestly couldn’t have asked for better service and would happily recommend Streets Ahead to anyone thinking of selling their home.

Kristel · 8 October 2025

★★★★★ 5/5

Google

Throughout it all, Louis and Jaiden were the epitome of patience and professionalism. They calmly managed the situation, kept me informed at every step, and provided much-needed reassurance. Their expertise and calm demeanour turned what could have been a stressful nightmare into a manageable process. They truly went above and beyond to ensure the purchase was successful. If you're looking for a dedicated and patient team who will fight your corner, look no further!

Tiarna · 4 December 2025

★★★★★ 1/5

Trustpilot

Negligent Damage caused by Streets Ahead

I am a neighbour of a property managed by Streets Ahead. There has been an ongoing bedbug infestation at the neighbours property since at least February which is spreading into my home. I have had to pay out of pocket to have my home treated despite the fact that legal advice I've sought states that the landlord is responsible for the fact bedbugs are entering my home, and that this constitutes negligent damage. I have continuously raised this issue to streets ahead and the issue is still not resolved, and streets ahead are unwilling to pay for my trestment. The tenants of the property are likely spreading bedbugs throughout the community. I have raised the issue with the Property Ombudsman and am hoping for a response.

Becka · 19 June 2026

★★★★★ 5/5

Trustpilot

Josh went above and beyond to help us…

Josh went above and beyond to help us in our house hunt, he was kind, friendly and calm under pressure. I really think he is an exceptional estate agent and if I ever needed a place again I’d call him for help! That said I love our new home so much I hope we don’t need to do that for a long time

Constance · 6 October 2026