Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 3/5
Trustpilotpeople better then company.
When i needed to Find a new place to live i found working with Aibah Stone was nothing more then amazing. She was helpful and understanding, everytime i came in to ask a question she had the answer. I would love to give a higher star but when i moved in to my new flat (that was managed by streets Ahead) it was obvious it wasn't give a basic clean and no one even looked at the state of the place before i moved in.I did bring this up with them and they did compensate for the issue.
Max · 23 February 2026
Agent replied · 21 March 2026
Dear Max,
Thank you for sharing your experience. We’re delighted to hear that Aibah Stone was so helpful, understanding, and supportive throughout your search, she truly takes pride in guiding our clients every step of the way. We also appreciate your feedback regarding the condition of your new flat and are glad we were able to address and compensate for the issue. Your comments help us improve, and we’re grateful for your recognition of Aibah’s dedication.
Kind reards,
Zoe
Streets Ahead
★★★★★ 5/5
TrustpilotAs a landlord who doesn't live locally
As a landlord who doesn't live locally, it's really important to have a local agent who is prepared to give that extra level of support. Streets Ahead in Croydon are real professionals. Their tenant find is a fast and reliable service, and they have always returned excellent results. All of the staff are helpful and respond quickly to any questions. Particular shout out to Josh, and Zoe, who are really on the ball!
Keith · 26 February 2026
Agent replied · 21 March 2026
Dear Keith,
Thank you so much for your kind words! It means a lot to us, especially knowing how important reliable local support is for landlords who aren’t nearby. We’re thrilled to hear you’ve had a positive experience with our tenant find service and that our team could make things easier for you. Josh and I really appreciate the shout-out, and we’ll keep doing our best to provide fast, professional, and helpful service. Thanks again for recommending Streets Ahead!
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
TrustpilotWe recently moved into a rental…
We recently moved into a rental property in Purley with Streets Ahead. From the initial viewing Sofia was excellent, she was on hand to support any of our queries and help us throughout the process. She was always quick to respond, extremely friendly and approachable. We even had a welcome box with our keys for move in day. One of the best letting agents we have worked with - it felt like we were the only people she was dealing with
James · 15 August 2026
★★★★★ 5/5
TrustpilotMaya has been more than helpful and…
Maya has been more than helpful and provided her expertise of the properties when we initially liaised. Her professionalism was prominent as she thoroughly explained what made the properties stand out and highlighted all the positives that worked in our favour. To us that meant that she pays great attention to detail and memorises her clients preferences and does her best to match those to whatever is available on the market. She also proved to be very knowledgeable in regards to the area itself and shared all the essential tips that one would need in regard to parking, traffic, transport links etc. overall one of the best viewing experiences that would convince one to go ahead with streets ahead due to the great attention to detail.
Boyan · 4 August 2026
★★★★★ 5/5
TrustpilotArthur has been extremely helpful…
Arthur has been extremely helpful throughout the whole process. Initially we ended up a bit late to our first viewing but we went straight to the 2nd property instead and there were no issues. He drove us to the next property which was very nice, while being conversational and telling us about shortcuts to the station and other useful tips. After the 2nd viewing he dropped us off near the station. We ended up not going for any of the properties however he has already since sent us a lot more links to houses which are more suited for our budget.
SmashBoundUK · 27 July 2026
★★★★★ 5/5
TrustpilotStreets Ahead in general have been fab…
Streets Ahead in general have been fab and very efficient in the process of selling my flat (significantly better than other local agents I had used in the last 2 years). All the team have been great from start to finish - special mention to Stefano who has been fantastic. He has kept me in the loop with updates re viewings/offers/sale progress and managed to get me a good deal. Would highly recommend!
Katy · 7 January 2026
Agent replied · 23 January 2026
Dear Katy,
Thank you so much for taking the time to leave such a kind and detailed review. We’re delighted to hear that your experience with Streets Ahead stood out compared to other agents you’ve worked with, and that the sale of your flat went smoothly.
We’ll be sure to pass on your special thanks to Stefano - he’ll be thrilled to know his communication and dedication made such a positive difference and helped secure a great result for you.
It was a pleasure working with you, and we truly appreciate your recommendation. Wishing you all the very best for the future.
Kind regards,
Zoe
★★★★★ 1/5
TrustpilotNegligent Damage caused by Streets Ahead
I am a neighbour of a property managed by Streets Ahead. There has been an ongoing bedbug infestation at the neighbours property since at least February which is spreading into my home. I have had to pay out of pocket to have my home treated despite the fact that legal advice I've sought states that the landlord is responsible for the fact bedbugs are entering my home, and that this constitutes negligent damage. I have continuously raised this issue to streets ahead and the issue is still not resolved, and streets ahead are unwilling to pay for my trestment. The tenants of the property are likely spreading bedbugs throughout the community.
Becka · 19 June 2026
★★★★★ 5/5
TrustpilotThe team at Street Ahead Estate Agents…
The team at Street Ahead Estate Agents at Croydon has been exceptional and truly understands the importance of meeting clients' needs and expectations when it comes to renting a property. I am particularly impressed by the dedication and professionalism of the agent assigned to assist us, who went above and beyond to ensure that we secured the ideal property we were looking for. Their commitment, responsiveness, and attention to detail made the entire process smooth and stress-free.
Oladele · 2 June 2026
★★★★★ 5/5
TrustpilotAidan and the team at Crystal Palace…
Aidan and the team at Crystal Palace have been working hard to secure a buyer for me in a very difficult market. I have been impressed by the number of viewings that have taken place and I am sure now the process to completion for me will be as professional as the service so far.
Mr · 22 September 2026
★★★★★ 5/5
TrustpilotGreat customer service
Recently being able to look into getting onto the housing ladder, I wanted to go through some options in terms of properties I liked the look of. Aibha was super helpful throughout the entire process and helped narrow down my options and gave me great information on the properties on offer. Very polite, informative, and would never push me into making decisions if I was not comfortable. Great customer service!
Adam · 26 May 2026
★★★★★ 4/5
TrustpilotViewings with Tyrique
Tyrique at the Crystal Palace branch did a couple of viewings with me last month. He's friendly and personable and didn't try to rush me around. He positively contributed to the discussions between my friend and I about possible furniture configurations and work that could be done, which we liked. Thanks Tyrique!
Alison · 8 January 2026
Agent replied · 23 January 2026
Dear Alison,
Thank you for taking the time to leave such a thoughtful review.
We’re delighted to hear about your positive experience with Tyrique at our Crystal Palace branch. It’s great to know he made you feel comfortable, took the time to talk things through properly, and added value to your discussions around the property. That level of care and insight is exactly what we aim to provide.
We’ll be sure to pass on your kind words to Tyrique and the team. Best of luck with your property search, and we hope to support you again soon.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
TrustpilotKacey was professional and very helpful…
Kacey was professional and very helpful throughout our communication, she answered my questions and keep me updated. Although she wasn’t able to attend the viewing herself, she arranged for a colleague to show me around the property, and everything was handled smoothly. I really appreciate her communication and helpful attitude and would happily recommend her.
Asha · 13 August 2026
★★★★★ 5/5
TrustpilotI recently worked with Adem to secure a…
I recently worked with Adem to secure a property, and the experience was smooth and professional from start to finish. He was patient, responsive, and explained every step clearly. Adem answered all my questions, kept me updated, and made the whole process much less stressful. I appreciate his honesty and the way he handled everything efficiently.
Happiness · 28 November 2025
Agent replied · 23 December 2025
Dear Happiness Momodu,
Thank you so much for your wonderful review!
On behalf of everyone at Streets Ahead, we’re thrilled to hear that Adem made your property journey smooth, professional, and stress-free. His patience, responsiveness, and clear communication are qualities we pride ourselves on, and it’s fantastic to know they made such a positive impact on your experience.
We truly appreciate your recommendation and kind words - Adem will be delighted to hear them!
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
TrustpilotThank you Adem.
Adem is amazing. He has gone above and beyond, ensuring he is easily accessible. Whenever there has been confusion with paperwork, he was quick to help and explain expectations, which made the process smoother. He has shown so much dedication to his role. I am grateful for his support through this process of finding a home. I would definitely use Streetsahead in the future.
Nunya · 9 June 2026
★★★★★ 5/5
TrustpilotI found my perfect little Irish cottage… Highly recommend Peri Griffith!
I found my perfect little Irish cottage near Ennistymon listed by Peri Griffin. This was my 3rd attempt at buying. She answered the phone on the first ring, and that was my ongoing experience! Helpful, cheery and honest! Peri was always there when needed, answering questions about the process, relaying information between myself and the vendor(seller), and covering visits to the property when I wasn't available. Peri is thoughtful, kind and positive, always offering a solution if something got difficult. I practiced real estate in the US for many years and know the difference between a great "agent" and a poor one. She's in the great category. I could tell by the interactions that she also served the vendor very well, sometimes a bit tricky to be on both sides, but she did it with care and professionalism. I bid higher on the property because I knew I could trust her. I wouldn't hesitate to suggest her as a listing agent if you are selling, she will certainly work to get you the best price, and ABSOLUTELY happy to recommend her if you are a buyer and you want a fair and honest purchasing experience. She really is a delightful person, and it really matters when you are approaching and navigating real estate transactions!
Sue · 21 January 2026
★★★★★ 5/5
TrustpilotStreets Ahead - Leaps Ahead
George and his team made all the difference, as they were well-versed, ultimately high functioning professionals, and advised via text on every viewing. As well as making adjustments to ensure my goals were met without much intervention, calls or loss of time.
Bee · 10 March 2026
Agent replied · 21 March 2026
Dear Bee,
Thank you for your fantastic 5 star review.
We are delighted to hear that George and the team made such a positive difference throughout your experience. Providing clear communication, professional advice and keeping the process smooth and efficient is exactly what we aim for, so it is great to know the updates and support around each viewing worked well for you.
It is also wonderful to hear that the team were able to adapt to your goals and handle everything with minimal disruption to your time. We know how important that is for our clients and we are pleased it made the process easier for you.
Your kind words about George and the team will certainly be shared with them. Thank you again for taking the time to leave such thoughtful feedback.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
TrustpilotKacey provided absolutely outstanding…
Kacey provided absolutely outstanding support during my property search. She was extremely knowledgeable, responsive, and made the whole process so much easier. Her help was brilliant, and she always went the extra mile to assist. I couldn’t recommend Kacey highly enough thank you so much for everything!
Lameeze · 18 August 2026
★★★★★ 5/5
TrustpilotHighly Recommend
Maya was brilliant throughout our search. Professional, knowledgeable about the area and market, and incredibly helpful. She really took the time to understand what we were looking for and suggested suitable options. Communication was always perfect - highly recommend!
Hussain · 20 February 2026
Agent replied · 21 March 2026
Dear Hussain,
Thank you so much for your wonderful 5⭐ review!
We’re thrilled to hear that Maya was brilliant throughout your search. Her professionalism, local knowledge, and dedication to truly understanding what our clients are looking for are qualities we’re very proud of at Streets Ahead.
It’s fantastic to know that her communication and tailored approach made such a positive difference to your experience. We’ll be sure to pass on your kind words to her.
Thank you again for the recommendation!
Kind regards,
Zoe
Streets Ahead
★★★★★ 1/5
TrustpilotZero stars. Awful.
Further to my earlier review, no change from the zero stars rating. Patchy communication with one email received and no follow-up since despite repeated attempts. Do emails go into black holes at the Addiscombe branch? Where is the management and oversight? So poor.
Simon · 14 January 2026
Agent replied · 23 January 2026
Dear Simon,
Thank you for leaving us a review.
We are sorry to hear that the service received from Streets Ahead on this occasion has not been up to our usual standard.
Please send more information to clientcare@streetsahead.info and we will investigate this further.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
TrustpilotMaya has been an absolute star in…
Maya has been an absolute star in helping me secure my property. She was always swift, professional and whenever an issue arose she quickly found the best solution possible. On top of all that, she’s just super lovely - cannot recommend enough <3
Josh · 22 August 2026
★★★★★ 5/5
TrustpilotWe would like to thank Joshua Pasley…
We would like to thank Joshua Pasley for his help in our hunt for a new rental property. He kept us up to date with properties that became available and suited our needs. He gave good advice and was very professional in his approach.
Recep · 4 December 2025
Agent replied · 23 December 2025
Dear Recep,
Thank you for taking the time to share your feedback. We’re delighted to hear that Joshua was able to support you so well in your search for a new rental property. Keeping clients informed, offering helpful guidance, and maintaining a professional approach are all things we value highly, and it’s wonderful to know Joshua delivered on all fronts.
We really appreciate your kind words and are glad we could assist. If you need anything further, our team is always here to help.
Kind regards,
Zoe
Streets Ahead
★★★★★ 1/5
TrustpilotHolding deposit to be refunded
So the last time, I was here was giving an half baked review of Adem trying to help me with getting I and my boys a 3 bedroom house, but so far there have been some hiccups to having that happen and I've been waiting for my holding deposit back for at least almost 2 weeks now still to no avail . please I need someone to look into this for me because it looks like Adem has already put this through to be returned back to me but still no refund has been made .
Reeta · 8 March 2026
Agent replied · 21 March 2026
Dear Reeta,
Thank you for your review. We’re sorry to hear about the delay you’ve experienced with the return of your holding deposit and understand how frustrating this must be.
We would like to look into this matter for you as soon as possible. Please could you send your full details, including the property address and any relevant information, to clientcare@streetsahead.info
, and a member of our team will investigate this and assist you further.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
TrustpilotI have been looking for properties for…
I have been looking for properties for some weeks now and have found that Kacey is an exceptional agent, so helpful and communicative, I look forward to eventually finding the perfect place for myself and I’m sure, with her help, I will.
Taliyah · 15 August 2026
★★★★★ 5/5
TrustpilotAdem is a very professional
Adem is a very professional, empathetic individual that has been of immense help throughout my journey with street ahead so far. He is a wonderful person and he has shown my family and I so much help.
Babatunde · 19 January 2026
Agent replied · 23 January 2026
Dear Babatunde,
Thank you for your wonderful 5-star review! We’re truly grateful for your kind words about Adem. It means a lot to hear that his professionalism, empathy, and dedication have made such a positive difference for you and your family. At Streets Ahead, we’re committed to providing supportive and compassionate service, and we’re proud to have team members like Adem who reflect these values. Thank you for trusting us on your journey.
Kind regards,
Zoe
Streets Ahead
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