Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotStreets Ahead Letting - Crystal Palace
Josh Pasley and in fact the entire team at Streets ahead provided me yet again with exceptional service for my letting. He is responsive and efficient and professional. He is supported by an exceptional team ( thanks Nick and contracts team in Addiscombe!) ensuring all services, contracts, queries are managed effectively!
Sonia · 13 May 2026
★★★★★ 5/5
TrustpilotI went to view a property in Croydon…
I went to view a property in Croydon and Kacey was so attentive and pointed out the different features that made the property so attractive. Although I didn't settle for the property she continues to send me other properties that she thinks I might like. She is professional,and friendly. Thank you Kacey.
Siza · 1 May 2026
★★★★★ 5/5
TrustpilotAdem was very helpful and professional…
Adem was very helpful and professional throughout. He took time to explain everything clearly and made the whole process easy and He was friendly, patient, and made sure everything was sorted properly.
Manoj · 16 January 2026
Agent replied · 23 January 2026
Dear Manoj,
Thank you so much for your 5-star review! We’re delighted to hear about your positive experience with Adem. Providing clear communication, professionalism, and friendly service is something we pride ourselves on at Streets Ahead, and it’s great to know Adem delivered on that. We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
Zoe
Streets Ahead
★★★★★ 4/5
TrustpilotClose attention from your agent who provided helpful service in a professional way.
Close attention from your agent who offered helpful information about the properties and went out of his way to establish a good match between my needs and the market. The only negative is that your property details for flat sales do not include details of leases, service charges and ground rent as a matter of course, and finding out wastes time in the search process - include that, and you score 5 stars.
Peter · 11 March 2026
Agent replied · 21 March 2026
Dear Peter,
Thank you for taking the time to share your feedback.
We are really pleased to hear that our agent provided close attention and helpful information during your search, and that they made the effort to understand your needs and match you with suitable properties. Delivering a personal and informed service is something we always aim for.
We also appreciate your comments regarding the inclusion of lease details, service charges and ground rent within property listings. This is valuable feedback and we understand how having that information available from the outset can help make the search process more efficient.
Thank you again for your review and for highlighting both the positives and where we can improve.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
TrustpilotVery positive experience with Streets…
Very positive experience with Streets Ahead and in particular Joshua Pasley who was fantastically helpful, efficient and helped us in everyway he could. Would highly recommend.
Mairead · 2 March 2026
Agent replied · 21 March 2026
Dear Mairead,
hank you so much for your wonderful 5★ review!
We’re absolutely delighted to hear that you had such a positive experience with Streets Ahead, and especially with Joshua Pasley. It’s fantastic to know that he was helpful, efficient, and supportive every step of the way - that’s exactly the level of service we strive to provide.
Your recommendation truly means a lot to us. If we can assist you with anything in the future, we’d be more than happy to help.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
TrustpilotThis is a review for Tyrique Letto at…
This is a review for Tyrique Letto at Streets Ahead. From the start Tyrique was professional and understanding. He appreciated the concerns we had and was helpful and patient throughout. Unfortunately the properties we viewed were unsuitable but I would like to thank Tyrique for being so helpful. I wish Tyrique all the best and would not hesitate to recommend him and the agency. Catherine Walters & Rob Walters
Catherine · 25 November 2025
★★★★★ 5/5
TrustpilotEasy experience throughout with Adem
Adem was very helpful and clear with the expectations of what was needed when moving out also was quick to respond with any queries we had
Chris · 26 February 2026
Agent replied · 21 March 2026
Dear Chris,
Thank you for your lovely feedback!
We’re so pleased to hear that Adem was helpful and clear in setting expectations during your move-out process. Making things straightforward and being responsive to any questions is exactly the level of service we aim to provide.
We’ll be sure to pass your kind comments on to Adem - he’ll really appreciate it!
Wishing you all the best in your next chapter,
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
TrustpilotAdem at Streets ahead
Adem has been a tremendous help in my search for a property. He was able to meet expectations and surpass them, even with my picky criteria he was able to come through with some good options based on what I wanted and needed in such a short period of time!
Cylah · 30 April 2026
★★★★★ 5/5
TrustpilotGreat Experience
Had a great journey and experience with Aidan! He was very professional, he listened to our needs and gave us clear advice - he really has a great work ethic ethic. Aidan made a what could of been a stressful experience into a stress free one.
Murray · 18 May 2026
★★★★★ 5/5
TrustpilotJosh and Enzo were brilliant in helping…
Josh and Enzo were brilliant in helping me and my partner find a property. Super communicative, very professional, and always keeping me updated on new properties on the market. Highly recommend!
NSC · 28 August 2026
★★★★★ 5/5
TrustpilotPaige Palmer was enormously helpful…
Paige Palmer was enormously helpful throughout the entire process, responding to emails swiftly and completing the entire process very thoroughly, thank you!
Zoe · 9 March 2026
Agent replied · 21 March 2026
Dear Zoe,
Thank you for your kind review! We’re delighted to hear that Paige was able to support you so well throughout the process. Providing clear communication and a thorough service is very important to us, so it’s great to know Paige’s quick responses and dedication made a positive difference to your experience.
We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your lovely comments on to Paige. Thanks again for choosing Streets Ahead! 😊
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
TrustpilotBig shout out to Aidan Naude for the…
Big shout out to Aidan Naude for the professional and insightful help given to us on our search for properties in the Crystal Palace area. Great enthusiasm in answering all our questions and gave us a real sense of the area and current market.
Paul · 18 May 2026
★★★★★ 5/5
TrustpilotPawel an Xmas Elf/ Genie wrapped in 1.
Pawel, Pawel, Pawel! Maybe if you say it 3 times he can fly down and help you to. Just sold a property through Streets ahead and Pawel pretty much acted as the solicitor! He went beyond what you expect from a family member, never mind an estate agent. Just a great Guy, very attainable, always giving regular updates and dragged everyone involved over the finishing line. I can't say enough good things about the man. If your buying, selling or renting ask for his help, in fact 'demand' that you deal with him.
Zak · 1 December 2025
Agent replied · 23 December 2025
Dear Zak,
Thank you so much for this incredible review!
On behalf of the whole Streets Ahead team, we’re absolutely delighted to hear how well Pawel supported you throughout your sale. He’ll be over the moon to know his hard work, communication and dedication made such a difference. Going the extra mile is exactly what we strive for, and it’s wonderful to hear that Pawel exceeded even family-level expectations!
Thank you for trusting us with your property sale and for taking the time to share such kind words. We truly appreciate the recommendation, and we’ll make sure Pawel knows just how much his efforts meant to you.
Wishing you all the very best in your next chapter - and if you ever need us again, we’re always here to help.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
TrustpilotAdem has been helping me find a new…
Adem has been helping me find a new apartment and he’s been very helpful. He’s been efficient and has made sure he understands what I’m looking for. He contacts me as soon as he finds something suitable and he listens to my feedback which is great.
Customer · 30 April 2026
★★★★★ 5/5
TrustpilotThank you Streets Ahead
I would like to thank Streets Ahead for helping us to find a house and we appreciate how they have handled things, very professional. I also want to thank Maya from Streets Ahead who helped us with the procedure.
Alex · 19 June 2026
★★★★★ 5/5
TrustpilotWe were very impressed with Aidan
We were very impressed with Aidan, we walked in as early stages of looking to buy a property, we were treated extremely well and Aidan was very professional and understanding. When we decide to buy we will go and see Aidan. Many thanks
Josh · 18 May 2026
★★★★★ 5/5
TrustpilotProfessional and efficient estate agents
My estate agent Nadim was amazing, he was very courteous and professional and kept me in the loop all the way through a difficult sale. I would highly recommend Streets Ahead.
Jonathan · 28 July 2026
★★★★★ 5/5
TrustpilotI have had a very positive experience…
I have had a very positivie experience with Streets Ahead. Massive shout out to Ben who has been amazing from the beginning. Always checking in, sending new places to look at and dealing with my indecisiveness. Overall very pleased with Streets Ahead.
Chandelle · 30 April 2026
★★★★★ 5/5
TrustpilotHighly recommend
Highly recommend! Josh was incredibly helpful and communicative throughout the search and into the start of our rental
Edward · 20 February 2026
Agent replied · 21 March 2026
Dear Edward,
We’re delighted to hear that Josh was incredibly helpful and communicative throughout your search and into the start of your rental. Providing clear guidance and ongoing support is something we pride ourselves on at Streets Ahead, so it’s fantastic to know your experience reflected that.
We’ll be sure to pass your kind words on to Josh. Wishing you every happiness in your new home!
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
TrustpilotRental search with Adem
We’ve just started our search with Adem, however he has been fantastic so far. He’s been proactive, very responsive and happy to answer any questions we have. We would highly recommend him if you’re looking for a place. Thanks Adem!
Niaa · 7 May 2026
★★★★★ 5/5
GoogleFirstly I would like to highlight the person I Worked with who was Aidan Naude. I found a property with someone else by chance however working with Aidan was a pleasure im a first time buyer and given the current market I needed someone who knew the market and was patient. Im a city worker so I don’t have a lot of time and he understood this, he only sent me properties that he knew would fit into my criteria. A lot of the other estate agents have used a splatter gun approach which was rather frustrating. His attentiveness is second to none on this occasion I stumbled across a flat but when I come to buying my next property in a few years I will definitely reach out to Aidan. Trust me when I say letting him assist you in your search will be a fantastic choice. VIP service is how I would describe his approach.
Christopher · 27 October 2023
Agent replied · 26 October 2024
Dear Christopher,
Thank you so much for writing this review and for your kind words about Aidan. We are thrilled to hear that he provided you with such an excellent experience and that he understood and met your needs as a first-time buyer. We appreciate your recognition of his attentiveness and VIP service, and it is wonderful to hear that you will be reaching out to Aidan in the future.
Thank you again for your support, and we look forward to assisting you in the future.
Best regards,
Streets Ahead Purley
★★★★★ 5/5
TrustpilotThe best customer service from Adem…
The best customer service from Adem Serir ! Honestly made my experience extremely smooth and really knew what he was talking about. Very good with his words !
Zeyna · 24 July 2026
★★★★★ 5/5
TrustpilotI love the fact that the staff’s are…
I love the fact that the staff’s are really polite and consistent especially Kacey, she has really been of most help in finding a suitable property
Kofi · 6 August 2026
★★★★★ 5/5
TrustpilotThank you for a fantastic and stress…
Thank you for a fantastic and stress free service from start to finish. Page was very professional, responsive and made the whole process stress free. Highly recommend and would definitely use them again.
Ariola · 15 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.