Trusted Agent profile · Surrey
Verified
★★★★★
6,856 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,856 reviews on four platforms, rated 4.6 out of 5 overall.
5,336
Reviews on Google
All 9 offices
489
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,029
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had a fantastic experience with Streets Ahead during my renting process. A special thanks to Denim Islam and Kirstin Geldenhuys for their exceptional support and dedication in helping me find a great home. Their professionalism and …
Dear Binil, Thank you for leaving us a 5* review. … More
5/5
GoogleGreat experience with Streets Ahead Addiscombe sales team. Going to market and finding the right price was simple and quick. As is the way, our sale was not straight forward. The team were indispensible, cutting through the noise of …
Dear Hannah, Thank you for leaving us a 5* review! We are delighted to hear you had a great … More
1/5
GoogleFirst I expressed my wish online and after the company official got some information from me, he did not explain the refusal to give me the house. …
5/5
GooglePawel and the team at Streets Ahead Estate Agents, Croydon Branch have been fantastic from start to finish. Throughout the process of buying my first property, they've been consistently helpful and friendly, guiding me through each step of …
1/5
GoogleI was really disappointed with my experience at this estate agency. I wanted to work with them, but after reading recent reviews, I approached with caution. I spoke with someone named Plavo, and unfortunately, he was not very helpful at …
Dear Keione, Thank you for leaving us a review. … More
5/5
GoogleI recently purchased my home through Streets Ahead Addiscombe, and Marina assisted me throughout the process. She was professional, knowledgeable, and incredibly helpful, making the entire buying experience smooth and stress-free. Her …
Dear Marcia, Thank you for leaving us a 5* review. … More
4/5
GoogleWe've had really great interactions so far with our agent (Lanaya) - amazingly welcoming and friendly, showed us round the house we made an offer for, and while ultimately our application didn't go through in the end due to a hiccup on the …
Hello, Thank you so much for your kind words. We're really glad to hear that you've had … More
1/5
GoogleThe worst estate agents - streets ahead lower addiscombe Property location Croydon I completely agree with the review below about abysmal communication …
5/5
GoogleI recently enquired about renting a property and was assisted by Adem. He was extremely professional, friendly, and knowledgeable throughout the process. Adem took the time to answer all my questions clearly and made the whole experience …
Dear Kwaku, Thank you for leaving us a 5* review! … More
5/5
GoogleMy experience with Street Ahead was excellent. Our agent, Pawel , handled everything very professionally and smoothly. The whole process was quick and hassle-free, and we didn’t face any issues at all. I had to reschedule viewings a couple …
1/5
GoogleI had a very disappointing experience with this agency. After signing the tenancy agreement, completing referencing, paying the deposit, and receiving verbal and written confirmation of a move-in date, I was informed just one day before …
Dear Jikku, Thank you for leaving us a review. … More
1/5
GoogleStreets ahead are an immoral and corrupt company, who work with unethical landlords. I would strongly advise renters to avoid this company at all costs. Our experience from start to finish has been awful. We sent our move in monies 2 weeks …
Dear Hope, Thank you for leaving us a review. … More
5/5
GoogleWe have been looking at houses to rent with Adem assisting us and he has gone above and beyond with great effort and communication.
Dear Aga, We’re delighted to hear that Adem went above and beyond to support you in your search. He’ll be thrilled to know his effort and communication made such a positive difference. Kind regards, Zoe Streets Ahead
5/5
GoogleI had a good encounter with one of their staff named Adem. He was calm and professional even after I came late for the viewing, and he spoke well on the phone with me.
Dear Bolaji, Thank you for leaving us a 5* review. We’re so pleased to hear you had a positive experience with Adem. His calm and professional approach is a great reflection of our team, and we’ll be sure to pass on your kind words. We look forward to assisting you again in the future. Kind regards, Zoe Streets Ahead
4/5
GoogleThough I haven't gotten a property yet but Adem has been excellent 👌 in my search. 👊Good work done Adem. …
Dear John, Thank you for leaving us a positive review! We wish you all the best with your property search. Kind regards, Zoe Streets Ahead
5/5
GoogleLouise was fantastic throughout the whole process of our purchase. Always at the end of the phone or immediate reply’s by email. Couldn’t be happier!
Hi James, we are so pleased the team could help you throughout the whole process. We hope you are enjoying your new home.
5/5
GoogleSpecial Thanks to you Jaden for all of your support and efforts. You have been really professional and supportive throughout. Keep up the amazing work you guys are doing including Louis and the whole team.
5/5
GoogleIt has been a pleasure to work with Dean on finding a letting in Reading. He's knowledgeable about the area and extremely professional. A real gem. If you are looking to rent in Reading, he's the guy to reach out to.
5/5
GoogleGreg and Trudy were such a huge help! They always replied so quickly and were on top of everything, making sure all the communication and coordination went smoothly.Grateful for their help!
5/5
GoogleGreg is very kind and helpful one of your staff. He always talked positively and encouraged me.
1/5
GoogleRubbish like any british letting agency. The process is always the same: 1) Advertise an overpriced "ruin" known as room or flat nowadays though edited pictures to make it look better than it is. 2)During the viewing dont forget to lie and conceal important information from the tenant. Remember they dont give a damn about you, they just want your money. 3) After the contract is secured make sure to ask for a couple of months rent in advance as a deposit. Yes people renting nowadays dont want a roof on their head. Deep down they want to vandalize your property. You got us!!! 4) Should any issues arise make sure to take a couple of weeks to reply. In the event that someone insists about a repair in the rented "ruin" make sure to use your super powers! SECTION 21 EVICTION notice. Why? Because you dared to ask for some decency in your "ruin". NOPE. You dont matter my friend. But your pocket does. 5)Make sure to deliver the final blow! Keep the whole deposit by blaming the tenant for everything that is wrong inside the "ruin". After all it your reward for your "hard work". 6) Last step. While the tenant is trying to move out make sure to harass them and stress them as much as possible. Once they are out of the "ruin" re- advertise the "ruin" BUT dont forget to list at least 200£ more expensive. After all the more its "value" increases so do the chances for it to collapse. BRAVO!
5/5
GoogleDean made the search for a new home really straightforward and was great to liaise with during the whole process. Never had such a stress free move. Thanks so much!
5/5
GoogleHave just exchanged on my purchase and couldn’t thank Trudy enough! Very consistent updates and chasing on her end to get this through as quickly as possible. Greg was also great getting my offer accepted. Thanks to both :)
5/5
GoogleExcellent service from Jo who was very supportive through a protracted sale
Thanks Ruth, glad to help😊 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Send Streets Ahead a message.
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,470.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.
