Spencers estate agents in Leicester, Wigston, Rugby and 1 more

★★★★★ 5/5

Google

We have been remortgaging and advised by Demi now for about 15 years She is fantastic,remembers my details better than me !She is so professional yet friendly and lovely making our mortgage journey a breeze. We are nearing the end of our mortgage now which is great but means we won't see Demi professionally (but will have to pop in to see her ) Many thanks Demi xxx

Emma · 10 August 2025 · Spencers Blaby

★★★★★ 5/5

Google

Efficient and friendly service with a good outcome.

Karen · 10 August 2025 · Spencers Blaby

★★★★★ 5/5

Google

Excellent professional and friendly service from all of the team. Well done and thank-you!

Mandy · 3 August 2025 · Spencers Wigston

★★★★★ 5/5

Google

Whole our family want to say thank you for Spencers agency, and especially for Georgina Sibson our agent, she helped us a lot, very professional and kind ledy, she done hard work and she made that our dream come true. Thank you

Rodica · 3 August 2025 · Spencers Leicester

★★★★★ 5/5

Google

We have had the very best service from Spencers, Georgina and Ben were so helpful and attentive. This was a difficult and complex move with two properties selling and buying one together with elderly parents involved, and the understanding and work that the whole team put in was remarkable. I would highly recommend without hesitation!

James · 26 July 2025 · Spencers Wigston

★★★★★ 1/5

Google

I've used this letting agency to rent a studio at Clyde Court back in 2019. Like another reviewer had mentioned, they were really nice to you when they're trying to get you into the property. After moving in, the staff were really unhelpful. There was a communal laundry room but they had to close it off after complaints of mold growing all over the walls during COVID. It remained closed for the next 3 years I was living there and doesn't seem like they've done anything to rectify the problem. They've advertised there was a gym at the property, again, they've closed the facility down during COVID and never opened it up again. Towards the end of my lease, I've noticed the shower hose was changed but was never informed that there would be someone entering the property - it is required by law that I would need 24h noticed before anyone can come in. When I rang the property management about the issue I was given the excuse that the maintenance team "accidentally" came into the wrong property and that was it. When the closed the laundry room, many of the tenants were forced to buy washing machines, me included. When it was time to move out, I phoned Spencers about the broken lift (would be fixed for a week and then breaks down for months on end) and if they could call maintenence fix it so I can move the washing machine down (I lived on the top floor). The agent on the phone was incredibly rude, she said that it wasn't her problem and that I need to ask my neighbours or friends to move it down using the stairs, otherwise I will be fined if I leave it in the property. I tried to tell her that I wasn't planning on leaving it in the property and I need to use the lifts otherwise it will be extremely dangerous to move something so heavy down the stairs. She refused to listen and double down. I've phoned the movers about the situation and they've replied that because I lived on the top floor and the washing was heavy they won't be moving it due to health and safety, which I completely understand and what I tried to convey to the agent. I had escalate the situation to management and only then did they finally listened to me and fixed the lift. All I wanted was to have the maintenance team to fix the lift, something so simple yet the initial agent was so combative about it. This entire experience had soured my time with Spencers and will definitely avoid.

Poco · 22 July 2025 · Spencers Leicester

★★★★★ 5/5

Google

Demi, my financial advisor of 10 years, helps me with my 5 buy to let mortgages. She is a long term resident and provides the continuity I desire as and when my financial circumstances change. 10/10.

Mdroberts007 · 16 July 2025 · Spencers Blaby

★★★★★ 5/5

Google

Thanks so much to Demet for making the process of buying our first home easy and stress-free. She was so helpful every step of the way, always available to answer questions, explain things clearly, and guide us through the mortgage process as first time buyers. Highly recommend!

Nancy · 16 July 2025 · Spencers Blaby

★★★★★ 5/5

Google

So far, very impressed. Only a week in to being marketed by Spencer’s and am very pleased. Amanda has made sure everything is in place to sell and is enthusiastic and proactive. Had mortgage advice from Demi, who is also great. No pressure, just good, honest advice. Thank you all 😊 …

Helen · 16 July 2025 · Spencers Blaby

★★★★★ 5/5

Google

We are dealing with Gem as our mortgage advisor and he has been amazing every step of the way so would thoroughly recommend for anyone looking a knowledgeable yet friendly person on your side

Sam · 16 July 2025 · Spencers Wigston

★★★★★ 5/5

Google

We used Countrywide Mortgages and our Mortgage advisor Cem was based at Spencer's in Wigston. Everyone was lovely at Spencer's in Wigston, friendly and welcoming. But our mortgage advisor Cem was fantastic and we can't fault him at all. We started our house hunting process back in October 2024, it was definitely a rollercoaster and had its ups and downs, but we can't fault Cem one bit. He was there through it all with us and explained everything that we needed to know. He answered all our questions and got back to us straight the way if we had any concerns. I can certainly say in 5 years when we need to renew our mortgage, we will be going back to Cem! Thank You Cem!

Kim · 16 July 2025 · Spencers Wigston

★★★★★ 5/5

Google

Cem has been brilliant from start to finish, prompt, professional, and always on the ball. He made the whole mortgage process smooth and stress-free with clear communication and sound advice throughout. He works for Countrywide Mortgage Services and is based in the Spencers office, an absolute credit to both. Highly recommended!

Usaamah · 16 July 2025 · Spencers Wigston

★★★★★ 5/5

Google

Ben Taylor was exeptional throughout the whole process of buying my property. His dedication, astuteness , emotional understanding and dedication to me as a customer was truly amazing. He did everything he could to make the process of buying a house as stressfree as possible, and succeeded. Spencers Wigston as a whole were brilliant, thank you.

Kathryn · 16 July 2025 · Spencers Wigston

★★★★★ 5/5

Google

We had an excellent experience working with Georgina at Spencers in Wigston during our house purchase. She was incredibly supportive, professional, and responsive throughout the entire process. Georgina guided us through each step with clear communication and a friendly, reassuring manner. Her knowledge and dedication made the whole experience much smoother and far less stressful. We’re really grateful for her help and wouldn’t hesitate to recommend her! Special thanks to Cem who was brilliant with the mortgage and also Jo for all her support.

S · 16 July 2025 · Spencers Wigston

★★★★★ 5/5

Google

Georgina and Mike and the rest of the team were excellent from start to finish, always available and always keeping us informed at every stage of our sale. I would not hesitate to use Spencer’s again, and would absolutely recommend them to anyone else. Top marks, 10/10.

Gav · 16 July 2025 · Spencers Wigston

★★★★★ 1/5

Trustpilot

They will try take most of your deposit

Do not recommend

Chrissy · 16 July 2025 · Spencers Leicester

★★★★★ 5/5

Google

Just moved into my first place and Spencer’s have been brilliant, especially Emily! She was so helpful and informative. Thank you Emily, you’re a superstar!

Callum · 12 July 2025 · Spencers Rugby

★★★★★ 5/5

Google

The team at Spencer’s went above and beyond to help us secure a property. Emily and Niamh were very professional and helpful to us as first time renters and after dealing with other letting agents in the area it was a great contrast going through Spencer’s for our rental property.

Joe · 11 July 2025 · Spencers Rugby

★★★★★ 5/5

Google

Highly Recommended. As with any house sale / purchase there were ups and downs , but when it got to crunch time Lorna and Jo were there to make the tough phone calls and get the job done . Lorna was supportive the whole way through ( even a shoulder to cry on ) and Branch Manager Jo , not only strives for great customer service , but also cares for her staff aswell which is to be commended. Well done and a big thank you . A mention for Mike aswell who was our initial contact when we put our house on the market . We are thankful that we chose Spencer’s .

Kevin · 11 July 2025 · Spencers Blaby

★★★★★ 5/5

Google

I honestly can’t recommend Demi enough! From the very first call, she put me completely at ease and took all the stress out of what I’d been dreading, sorting my mortgage. She was friendly, professional, and genuinely went above and beyond to help me understand everything step by step. No question was too silly, no email went unanswered, and I always felt like I was in safe hands. She took the time to explain my options clearly, made sure I got the best deal possible, and was on it every step of the way, even chasing things I didn’t know needed chasing! Thanks to Demi, I’m no longer dreading the idea of remortgaging again in future, I know exactly who I’ll be going to! If you’re looking for someone who knows their stuff, genuinely cares, and makes mortgages feel less scary, Demi is the one you want. Thank you!

Jess · 11 July 2025 · Spencers Blaby

★★★★★ 5/5

Google

Fantastic service! As first time buyers we didn't really know all the ins and outs of buying a house and it all felt a bit heavy on us, but with the help of Lana and James the whole process went very smoothly with no element of stress involved. I highly recommend these agents. Thanks guys!

Tom · 11 July 2025 · Spencers Blaby

★★★★★ 5/5

Google

I really can't recommend the Spencers Blaby team highly enough. Just superb! We had a big ask, needed to sell 2 houses quickly in order to fulfill our family plan to move in together with my parents to care for them. Our journey started with Mike visiting both houses, surveying and getting us signed up, it was his attention to detail and thoroughness that made us choose Spencers. And then on to the team at Blaby, Lorna has been the most incredible support, she got things done when needed and went above and beyond in caring for me during this very difficult time, she is truly fantastic. Jo was also caring, understanding and helpful when I could not get hold of Lorna. James was always calming, measured and helpful every time I dealt with him. All in all, we made it, and I am truly grateful to Jo, Lorna and the team for getting us over the line. Thank you all.

Melissa · 11 July 2025 · Spencers Blaby

★★★★★ 5/5

Google

A huge thank you to Spencer’s for all of their help with the purchase of our new home! Lorna in particular has been absolutely FANTASTIC! Nothing was too much trouble, and she always went above and beyond to make things happen. Very grateful for all of the support and I would certainly look to sell my home with them in the future! Thank you to everyone at Spencer’s!

Laura · 11 July 2025 · Spencers Blaby

★★★★★ 5/5

Google

Hi, Spencer’s thank you helping me find my studio, I am so happy with the house and service you provided especially I wanted to mention about Kinga Andrasik, she went a step beyond arranged viewing on Saturday and help my references find soon so that I could move in within a week. Gald I this agency definitely going to recommend to all my friends

Aishwarya · 8 June 2025 · Spencers Leicester