Trusted Agent profile · Blaby

Spencers Estate Agency Blaby reviews

4.4

★★★★★ Great

104 reviews across 2 platforms

23 Leicester Road, Blaby, LE8 4GR

Spencers Estate Agency's office in Blaby, at 23 Leicester Road, is rated 4.4 out of 5 across 104 reviews on two platforms, including 86 Google reviews rated 4.8.

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4.8 / 5

86

Reviews on Google

This office

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18

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Blaby office, from every platform, shown as written. First names only.

5/5

Google

Had Jim come and value my property, not only was he a really nice person but actually made an effort to do research and explain things to me. Was not just a valuation and done was an absolute pleasure and actually had a laugh with this person. Mixes professionalism and personal touch brilliantly and I look forward to working alongside the rest of the company. As I said this person already sold their services as everything was made to seem effortless and actually enjoyable. Everything was explained perfectly and honestly was an absolute pleasure

Mark · 26 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are glad to hear that Jim did an outstanding job providing you with a comprehensive valuation of your property. Our team is committed to providing exceptional service with a personal touch, and we are thrilled to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We honestly didn't think we'd be able to afford a home at all, but Demet made it happen! She gave us the insight, knowledge, and affordability options we needed, and we have now found our dream home for now. We couldn't be happier! Demet was incredibly realistic with us while remaining exceptionally kind and supportive throughout the whole process. She was incredibly proactive, always on top of everything, and patiently helped us with any questions we had. Her communication is also unmatched, she picked up the phone every time we called, or called back ASAP if she was in a meeting. Demet is simply amazing, and we cannot recommend her enough!

Joshua · 19 March 2026

Agent replied · 16 April 2026

Thank you so much for sharing your experience with Demet! We are thrilled to hear that she was able to help you find your dream home. Her dedication and exceptional service are what sets her apart. We truly appreciate your kind words and recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Spencers are undoubtedly the best estate agent ever. I had a park home in Lutterworth to sell and 3 other agents (ewemove, yourmove and howkins and Harrison ) miserably failed. I called spencers and within no time I had viewings and eventually the property sold. Stephanie was a star. The service was amazing and please consider these guys if you are selling. Thanks Stephanie and lorna for being first class.

Mick · 14 April 2026

Agent replied · 16 April 2026

Thank you so much for your glowing review! It brings us great joy to know that our hard work and dedication has resulted in a successful sale for you. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

We have had a great experience with Spencer’s . Our house was sold within 24 hours. Lorna in particular was absolutely amazing ,so supportive during a stressful time , very professional and was always on the phone to our solicitors trying to chase things up and done everything she could to try and make our move happen as quickly as possible. Also a thank you to James who stepped in and helped ring our solicitors when Lorna wasn’t available. Was also recommended Demi as a mortgage advisor and wouldn’t go to anyone else now, she was so lovely and efficient.

Hannah · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to know that Lorna, James, and Demi provided you with exceptional service during your moving process. Our team always strives to make the experience as smooth and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We have the privilege of knowing Ms Demet Ludlam for the past 15 years, when she helped us out so brilliantly in finding the right mortgage for us. From the very beginning, Ms Ludlam came across as extremely knowledgeable and at the same time a very good communicator and explained us the complex mortgage terminology’s in an easy and understandable format. She has also been very approachable and patient in addressing all our concerns. Through her expertise, we were able to get excellent mortgage deals ever since, which otherwise would have been a very daunting task for us. Since 2010, Ms Ludlam has been our port of call, if ever we needed any further help. She has always been prompt in getting back to us. With Ms Ludlam’s due diligence, we have been very blessed in getting the best mortgage products available in the market. We have always felt very secure in her excellent professional competencies. We wish her all the very best in all her future endeavours.

H · 22 August 2025

Agent replied · 9 October 2025

Thank you for sharing your wonderful experience with Ms. Demet Ludlam! We are thrilled to have such a knowledgeable and approachable mortgage advisor on our team. It's no surprise that she has helped you find the best deals and provided excellent service for the past 15 years. Your loyalty and trust mean a lot to us, and we wish Ms. Ludlam continued success in all her future endeavors. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I really can't recommend the Spencers Blaby team highly enough. Just superb! We had a big ask, needed to sell 2 houses quickly in order to fulfill our family plan to move in together with my parents to care for them. Our journey started with Mike visiting both houses, surveying and getting us signed up, it was his attention to detail and thoroughness that made us choose Spencers. And then on to the team at Blaby, Lorna has been the most incredible support, she got things done when needed and went above and beyond in caring for me during this very difficult time, she is truly fantastic. Jo was also caring, understanding and helpful when I could not get hold of Lorna. James was always calming, measured and helpful every time I dealt with him. All in all, we made it, and I am truly grateful to Jo, Lorna and the team for getting us over the line. Thank you all.

Melissa · 11 July 2025

Agent replied · 9 September 2025

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I honestly can’t recommend Demi enough! From the very first call, she put me completely at ease and took all the stress out of what I’d been dreading, sorting my mortgage. She was friendly, professional, and genuinely went above and beyond to help me understand everything step by step. No question was too silly, no email went unanswered, and I always felt like I was in safe hands. She took the time to explain my options clearly, made sure I got the best deal possible, and was on it every step of the way, even chasing things I didn’t know needed chasing! Thanks to Demi, I’m no longer dreading the idea of remortgaging again in future, I know exactly who I’ll be going to! If you’re looking for someone who knows their stuff, genuinely cares, and makes mortgages feel less scary, Demi is the one you want. Thank you!

Jess · 11 July 2025

Agent replied · 9 September 2025

Thank you so much for your amazing review! It was a pleasure assisting you with your mortgage and I am glad I could make the process less daunting for you. I am always here to help and ensure you get the best deal possible. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Highly Recommended. As with any house sale / purchase there were ups and downs , but when it got to crunch time Lorna and Jo were there to make the tough phone calls and get the job done . Lorna was supportive the whole way through ( even a shoulder to cry on ) and Branch Manager Jo , not only strives for great customer service , but also cares for her staff aswell which is to be commended. Well done and a big thank you . A mention for Mike aswell who was our initial contact when we put our house on the market . We are thankful that we chose Spencer’s .

Kevin · 11 July 2025

Agent replied · 9 September 2025

Thank you for the kind words and recommendation! Our team at Spencer's is dedicated to providing exceptional service and support during the home buying and selling process. We are thrilled to hear that Lorna, Jo, and Mike went above and beyond to ensure your experience was smooth and successful. Congratulations on your new home and thank you for choosing Spencer's! Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I just wanted to say what a great estate agent Laura is. We had a viewing at a property with my daughter and her fiancé and Laura knew her job. She was so helpful and gave such good information and advice. She is a asset to Spencer’s

Jason · 16 March 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We have been remortgaging and advised by Demi now for about 15 years She is fantastic,remembers my details better than me !She is so professional yet friendly and lovely making our mortgage journey a breeze. We are nearing the end of our mortgage now which is great but means we won't see Demi professionally (but will have to pop in to see her ) Many thanks Demi xxx

Emma · 10 August 2025

Agent replied · 9 September 2025

Thank you for your kind words! We are thrilled to hear that Demi has provided such fantastic service for all these years. We will definitely miss her as your mortgage journey comes to an end. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Hi , I have just completed the purchase of my new home with Spencer's Blaby. What a fantastic team of people. Courtney was a joy when she did the viewing for my new home, answered any questions if she did not know she found out ! Jo was a fantastic help when Lorna was out of office looking after the clients efficiently in a timely manner. Finally Lorna what a star ! I have never met her but feel I have. Lorna is dedicated to her job and her clients. Lorna was there every step on the way, answering emails and calls quickly where needed. She remains calm and soothing when a client like myself gets stressed. Lorna I am going to miss our chats and emails ! but believe me will email you from time to time to check in with you like a pen pal lol !! Thanks Spencer's Blaby Xxx

Dawn · 21 March 2025

Agent replied · 24 April 2025

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Google

A huge thank you to Spencer’s for all of their help with the purchase of our new home! Lorna in particular has been absolutely FANTASTIC! Nothing was too much trouble, and she always went above and beyond to make things happen. Very grateful for all of the support and I would certainly look to sell my home with them in the future! Thank you to everyone at Spencer’s!

Laura · 11 July 2025

Agent replied · 9 September 2025

Thank you so much for your amazing review! We are thrilled to hear that Lorna and the rest of our team provided you with exceptional service throughout the process of purchasing your new home. We greatly appreciate your support and look forward to helping you sell your home in the future. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

We have used Demet's mortgage services for over 10 years and she has been great. We have just recently purchased a buy to let property and Demet has been very meticulous with the process. Demet always manages to find us the best rates. Thank you again for all your hard work Demet and we look forward to working with you in the near future.

Sandra · 10 August 2025

Agent replied · 9 September 2025

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Brilliant service throughout. Demi has been fantastic, guiding me step by step through the mortgage change process. She is highly organised, knowledgeable, and clearly understands every part of the procedure. Her professionalism and competence made everything smooth and stress-free.

Afshin · 19 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! Our team takes pride in providing excellent service and we're glad to hear Demi was able to guide you through your mortgage change smoothly. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Massive thank you to James and all the team for helping us move into our first home. James went above and beyond to ensure we got the keys before Christmas. Wishing all the team the very best.

Dan · 16 January 2026

Agent replied · 16 April 2026

"Thank you so much for your kind words! We are thrilled that we could assist you in achieving your dream of owning your first home. It was a pleasure working with you and we wish you all the best in your new space. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Very Proactive Estate Agents

As a potential buyer in the New Forest area, I can advise that Spencers Estate Agents in Romsey were very proactive when promoting the suitable properties on their books. Indeed Spencers Romsey & Ringwood branches were noticeably more proactive than some of their rivals.

David · 25 July 2026

5/5

Trustpilot

What an amazing and helpful estate…

What an amazing and helpful estate agent in Lymington. We bought our home in the New Forest through them and Andrew and all the team at all times were so professional, kind, helpful no pressure but at all times in contact to help us with such a huge decision on the home we wish to buy. Recommended lawyers, surveyors and any other contacts we should need moving into a new area. 4 years and now downsizing and looking to buy or rent. Again team Spencers reach out with all the support we should need.

Jane · 3 September 2026

5/5

Google

My experience with Spencers during the sale of my house has been nothing but exemplary! I couldn't have worked my through all the difficulties that came about once I'd started the process. The team has been by side helping with even the smallest of difficulties nothing was too much to ask of them. Lorna, Stephanie, James. Are quite frankly my heroes! Yeehaa, thank you so very very much you wonderful people!

Jane · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for sharing your positive experience with us! We are delighted to have helped you through the challenges of selling your house. Our team takes great pride in providing top-notch service and we are grateful for your kind words. Lorna, Stephanie, James, and the rest of the team will be thrilled to hear your praise. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Thanks so much to Demet for making the process of buying our first home easy and stress-free. She was so helpful every step of the way, always available to answer questions, explain things clearly, and guide us through the mortgage process as first time buyers. Highly recommend!

Nancy · 16 July 2025

Agent replied · 16 April 2026

Hello Nancy, Thank you so much for your amazing 5* review! We're thrilled to hear that Demet … More

5/5

Google

Demet is an amazing mortagae advisor - great communication, really helpful advice which really set me at ease throughout the whole process. Would definitely recommend her for anyone looking for a Buy-to-Let mortgage.

Upendra · 16 November 2025

Agent replied · 16 April 2026

Thank you, [customer name], for your kind words! We're thrilled to hear that Demet provided excellent communication and helpful advice throughout your mortgage process. We're honored to have her on our team and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Well what can I say about Stephanie Cole she is a brilliant member of staff at blaby helpful .goes out of her way to help really easy to talk to she alway willing to go above and beyond to help made me feel a ease when everything was not looking good so glad she was there to help on me and my husband getting are lodge thank you so much

Maggie · 16 February 2026

Agent replied · 16 April 2026

Thank you for sharing your wonderful experience with Stephanie! We are lucky to have such a dedicated and helpful member on our team. It's great to hear that she went above and beyond to make your experience with us a smooth one. We appreciate your kind words and hope you enjoy your new lodge! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I don t normally right review s but felt I had to after my experience with Spencer’s in blaby Demi the mortgage broker went above and beyond to get us such a great deal every thing was done quickly and professionaly we were relaxed and not pressured into any thing we were updated all the way and she kept her eye on any changes on interest rates in case a better deal the other girls in there were so friendly made us feel so comfortable will be using again and the people we have recommended to are very happy with there service too

Susan · 16 November 2025

Agent replied · 16 April 2026

Thank you for taking the time to review us! It brings us joy to know that you had a great experience with our team, especially Demi. We pride ourselves in going above and beyond for our clients and making the process as smooth and stress-free as possible. Thank you for your support and for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I have used the mortgage broker at Spencers, Demi several times and the service was fantastic. Demi is very knowledgeable and got me some great deals. I received regular updates throughout the process and I would recommend using this …

Rachel · 16 July 2025

Agent replied · 16 April 2026

Hello Rachel, Thank you so much for your wonderful 5* review! We're thrilled to hear that Demi … More

5/5

Google

We’ve worked with Demi as our mortgage advisor for several years now, and I honestly wouldn’t go to anyone else. She’s incredibly friendly, efficient, and always ready to help with any questions or concerns. She consistently goes the extra …

Suzie · 16 July 2025

Agent replied · 16 April 2026

Hello Suzie, Thank you so much for your excellent 5* review! We're thrilled to hear about … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Spencers Estate Agency's Google reviews

Questions about Spencers Estate Agency Blaby

How many reviews does Spencers Estate Agency Blaby have?

Spencers Estate Agency's Blaby office has 104 reviews across two platforms: 86 on Google, 18 on Trustpilot (across the whole business).

What is Spencers Estate Agency Blaby's rating?

Spencers Estate Agency Blaby is rated 4.4 out of 5 across all 104 reviews, and 4.8 out of 5 on Google from 86 reviews.

Where is Spencers Estate Agency's Blaby office?

Spencers Estate Agency Blaby, 23 Leicester Road, Blaby, LE8 4GR.

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