Trusted Agent profile · Blaby

Spencers Estate Agency reviews in Blaby

4.5

★★★★★ Excellent

118 reviews across 2 platforms

23 Leicester Road, Blaby, LE8 4GR

Part of Spencers, see every office.

Spencers's office in Blaby, at 23 Leicester Road, is rated 4.5 out of 5 across 118 reviews on two platforms, including 98 Google reviews rated 4.8.

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4.8 / 5

98

Reviews on Google

This office

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20

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Blaby office, from every platform, shown as written. First names only.

5/5

Google

I have used the mortgage broker at Spencers, Demi several times and the service was fantastic. Demi is very knowledgeable and got me some great deals. I received regular updates throughout the process and I would recommend using this service to anyone looking for a mortgage. All of the staff made me feel welcome when attending the office.

Rachel · 12 October 2025

Agent replied · 16 April 2026

Hello Rachel, Thank you so much for your wonderful 5* review! We're thrilled to hear that Demi and the team provided you with fantastic service and great deals. Your recommendation means a lot to us, and we're delighted to have made you feel welcome. Best regards, Lucy, Customer Relations Team

5/5

Google

We have used Demet's mortgage services for over 10 years and she has been great. We have just recently purchased a buy to let property and Demet has been very meticulous with the process. Demet always manages to find us the best rates. Thank you again for all your hard work Demet and we look forward to working with you in the near future.

Sandra · 10 August 2025

Agent replied · 9 September 2025

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Brilliant service throughout. Demi has been fantastic, guiding me step by step through the mortgage change process. She is highly organised, knowledgeable, and clearly understands every part of the procedure. Her professionalism and competence made everything smooth and stress-free.

Afshin · 19 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! Our team takes pride in providing excellent service and we're glad to hear Demi was able to guide you through your mortgage change smoothly. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Massive thank you to James and all the team for helping us move into our first home. James went above and beyond to ensure we got the keys before Christmas. Wishing all the team the very best.

Dan · 16 January 2026

Agent replied · 16 April 2026

"Thank you so much for your kind words! We are thrilled that we could assist you in achieving your dream of owning your first home. It was a pleasure working with you and we wish you all the best in your new space. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Very Proactive Estate Agents

As a potential buyer in the New Forest area, I can advise that Spencers Estate Agents in Romsey were very proactive when promoting the suitable properties on their books. Indeed Spencers Romsey & Ringwood branches were noticeably more proactive than some of their rivals.

David · 25 July 2026

5/5

Google

Demet was recommended to us to arrange our new mortgage. She listened, brilliant mortgage advisor, really helpful, and better than that, she was a fantastic human being. Really happy with our new mortgage and the remortgage she has arranged Couldn't recommend her higher. Thank you Demet.

Louise · 12 October 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! Our team is thrilled to hear that Demet was able to exceed your expectations as both a mortgage advisor and a human being. We are dedicated to providing excellent service and are happy to have helped with both your new mortgage and remortgage. Thank you for recommending Demet! Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Trustpilot

What an amazing and helpful estate…

What an amazing and helpful estate agent in Lymington. We bought our home in the New Forest through them and Andrew and all the team at all times were so professional, kind, helpful no pressure but at all times in contact to help us with such a huge decision on the home we wish to buy. Recommended lawyers, surveyors and any other contacts we should need moving into a new area. 4 years and now downsizing and looking to buy or rent. Again team Spencers reach out with all the support we should need. Honestly the best, Jane Bendon

Jane · 3 September 2026

5/5

Google

My experience with Spencers during the sale of my house has been nothing but exemplary! I couldn't have worked my through all the difficulties that came about once I'd started the process. The team has been by side helping with even the smallest of difficulties nothing was too much to ask of them. Lorna, Stephanie, James. Are quite frankly my heroes! Yeehaa, thank you so very very much you wonderful people!

Jane · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for sharing your positive experience with us! We are delighted to have helped you through the challenges of selling your house. Our team takes great pride in providing top-notch service and we are grateful for your kind words. Lorna, Stephanie, James, and the rest of the team will be thrilled to hear your praise. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Thanks so much to Demet for making the process of buying our first home easy and stress-free. She was so helpful every step of the way, always available to answer questions, explain things clearly, and guide us through the mortgage process as first time buyers. Highly recommend!

Nancy · 16 July 2025

Agent replied · 16 April 2026

Hello Nancy, Thank you so much for your amazing 5* review! We're thrilled to hear that Demet made your first home-buying experience easy and stress-free. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Demet is an amazing mortagae advisor - great communication, really helpful advice which really set me at ease throughout the whole process. Would definitely recommend her for anyone looking for a Buy-to-Let mortgage.

Upendra · 16 November 2025

Agent replied · 16 April 2026

Thank you, [customer name], for your kind words! We're thrilled to hear that Demet provided excellent communication and helpful advice throughout your mortgage process. We're honored to have her on our team and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Well what can I say about Stephanie Cole she is a brilliant member of staff at blaby helpful .goes out of her way to help really easy to talk to she alway willing to go above and beyond to help made me feel a ease when everything was not looking good so glad she was there to help on me and my husband getting are lodge thank you so much

Maggie · 16 February 2026

Agent replied · 16 April 2026

Thank you for sharing your wonderful experience with Stephanie! We are lucky to have such a dedicated and helpful member on our team. It's great to hear that she went above and beyond to make your experience with us a smooth one. We appreciate your kind words and hope you enjoy your new lodge! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I don t normally right review s but felt I had to after my experience with Spencer’s in blaby Demi the mortgage broker went above and beyond to get us such a great deal every thing was done quickly and professionaly we were relaxed and not pressured into any thing we were updated all the way and she kept her eye on any changes on interest rates in case a better deal the other girls in there were so friendly made us feel so comfortable will be using again and the people we have recommended to are very happy with there service too

Susan · 16 November 2025

Agent replied · 16 April 2026

Thank you for taking the time to review us! It brings us joy to know that you had a great experience with our team, especially Demi. We pride ourselves in going above and beyond for our clients and making the process as smooth and stress-free as possible. Thank you for your support and for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Laila Green viewing.

Laila was extremely helpful and efficient, allowing us to take our time at the viewing, also was very responsive to our questions. She was also very customer focused and informative about the property and area. Presents as a warm and very professional person.

Dawn · 30 March 2026

5/5

Google

Would like to thank James for all his help when buying our new home. Answering all our questions and queries thank you so much. Highly recommended

Clare · 16 November 2025

Agent replied · 16 April 2026

Thank you for choosing us for your new home! We are thrilled to hear that James provided exceptional support and answered all your questions. It was a pleasure working with you and we highly recommend James for any future real estate needs. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you Emma at Spencers Blaby.. what can I say? She has kept me appraised from start to finish on the sale of a property which is 80+ miles away from where I currently live and has had its challenges along the way. Nothing has been too much and for every question I have raised, Emma was always willing to go the extra mile and advise on all the information required. As a seller I have no doubt been very annoying, however Emma has always been friendly, polite, understanding and very diligent and professional which created for me the perfect package. Thank you once again spencers for the service you provided A*****

Andrew · 27 August 2023

Agent replied · 26 August 2024

Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I can't fault Spencers. Their service is brilliant. James was very professional and helpful and kept me well informed. I would definitely use them again.

Sharron · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for the glowing review! We are thrilled to hear that you had a great experience with Spencers and James. We strive to deliver exceptional service to all our customers and we look forward to serving you again in the future. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Emily has been amazing the whole…

Emily has been amazing the whole process soo quick and very polite and helpful.

Lily · 23 September 2026

1/5

Trustpilot

Continually ignored by Spencers Birstall

Joint sale between Spencer's and purple bricks, Spencers didn't get the sale. I moved in almost 3 weeks ago and have asked multiple times to have the for sale board removed. They continue to ignore me. I just want them to collect this flipping for sale board, how difficult can this be. If they can't organise this, how could you trust them to sell your house effectively....

Chris · 17 August 2026

5/5

Google

Ive recently sold my house through the spencers team at blaby. From start to finish they have been nothing but helpful and understanding. Caurtney and her team are amazing. Easy to get hold of and very supportive. Nothing was an issue not matter how small it was. 100% would recommend your team to anyone in the same situation. Thanks again guys. All the best ❤️

Kayleigh · 24 April 2024

Agent replied · 26 August 2024

Thank you for your glowing recommendation and 5* review Kayleigh Robinson. Kind regards, Lucy, Customer Relations.

5/5

Google

We had a fantastic experience with Spencers Blaby Estate Agents. They were professional, friendly, and quick to act, especially when solicitors needed chasing or when we or our buyers had questions. James looked after us throughout the process, and we honestly couldn’t have asked for a better estate agent. His support made everything feel smooth and manageable. I’ll always recommend Spencers over other agents, they truly went above and beyond.

Lnevay · 2 September 2025

Agent replied · 9 September 2025

We are thrilled to hear that you had a fantastic experience with us at Spencers Blaby Estate Agents! Our team takes pride in providing professional, friendly, and efficient service. We are delighted to have James as part of our team, and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Sold a property with spencers under tricky circumstances and they were brilliant. Emma in particular was fab, very understanding, helpful and super friendly. She was always on hand with updates and helped out chasing the solicitors (who were the only let down). Jill & Lorna were also lovely. Overall a great experience.

Colleen · 14 May 2024

Agent replied · 26 August 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

So disappointing experience with…

So disappointing experience with Spencers. I don't think they are professionals. I don't believe their reviews in Google are true. We had the worst experience like tenants. Katy and Naomi let us down. So the things now escalated to Property Ombudsman. Please tenants and landlords and any other people who are using their services look after your rights! Keep your evidences and report Spencers to Property Ombudsman like I do.

Desislava · 15 April 2026

5/5

Google

Spencers handled our house sale very professionally. Allan and his team all have a friendly approach and were always at hand to help when needed. A big thank you to the lovely Gill who always went the extra mile to help, getting back in touch when promised. A very professional member of staff who we knew we could rely on. We would highly recommend Spencers Blaby team!!! absolutely 5 star 🌟 A pleasure to deal with.PositiveResponsiveness, Quality, Professionalism, Value

Wendy · 27 August 2021

Agent replied · 26 August 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Mia had conducted our viewing and was well prepared. Beats the recent viewings I've had, where it feels like it's their first time in the property too. Thank you!

Ashish · 12 June 2026

Agent replied · 12 October 2026

Wow, we are thrilled to hear that your viewing with Mia was a great experience! Our team takes pride in being prepared and providing excellent service. Kind regards, Lucy, Customer Feedback and Support Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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