5/5
GoogleIn the London Building I live in, we have Snellers commercial managing the property, Pryce Bravo is the manager who supports us. He is very helpful and quick to support with any building issues. Thanks Pryce for your recent help.
Trusted Agent profile
Snellers estate agents in Hampton, Kingston Upon Thames and Teddington
★★★★★
1,378 reviews across 3 offices and 3 platforms
Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,378 reviews on three platforms, rated 4.7 out of 5 overall.
1,048
Reviews on Google
All 3 offices
5
Reviews on Yell
All 3 offices
325
Reviews on Trustpilot
Business-wide
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Our offices
Snellers's three offices, most reviewed first. Each has its own page.
- Snellers Hampton197 / 201 High Street, Hill, Hampton, TW12 1NL970 reviews · 642 on Google (4.9)16 in the last 90 days
- Snellers Kingston Upon Thames17-21 Richmond Road, KT2 5BW637 reviews · 317 on Google (4.9)16 in the last 90 days
- Snellers Teddington74 Broad Street, TW11 8QX413 reviews · 89 on Google (4.1)6 in the last 90 days
Awards
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Snellers office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI am an agent myself and am selling a flat in a building Snellers manage. I emailed Georgina asking for some info and she came straight back with clear full answers, which was brilliant. There was no benefit to her in this, only to me - I'm really grateful. Thank you sincerely. David
5/5
GoogleRating only, no written review.
5/5
TrustpilotThank you Geeta!
I have used Snellers St Margarets as a letting agent for several years to fully manage my properties. I recently had a complicated maintenance issue which was handled by Geeta Sharma and I was very impressed with the way she proactively managed the situation, communicating between myself, the tenants and various trades to resolve a time sensitive issue to everyone's satisfaction.
Agent replied · 23 October 2025
Dear Nicky, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
4/5
TrustpilotMany years of experience
I've had dealings with various property managers within Snellers since inheriting the flat from my father that they have managed for years. It's currently Shaun Brayshaw, who has been prompt, efficient and courteous in dealing with my queries and assorted issues. I can recommend the company based on many years of family experience.
Agent replied · 23 October 2025
Dear Mark, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Priyanka
4/5
TrustpilotSophie Sheppard is who I've been…
Sophie Sheppard is who I've been dealing with and I must say she's a cut above the rest when it comes to dealing with the problems we have while having our property rented which is not easy when you're living out of the UK so thanks Sophie for being my eyes and ears can't say fairer than that
Agent replied · 23 September 2025
Dear Kevin, We really appreciate you taking the time to leave such lovely comments about Sophie. They will be so pleased to read your 5* review. Please do not hesitate to contact the us in the future. Kind regards, Priyanka
5/5
GoogleCharlie Southall at Snellers Hampton was professional, responsive, and easy to deal with. The process went smoothly and communication was clear throughout. Would recommend
5/5
TrustpilotGreat service
Snellers is a good local company I've used for a number of years. Sophie Sheppard has always been very helpful and professional in her approach, I've enjoyed working with her across a number of tenancies.
Agent replied · 26 May 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Priyanka
5/5
TrustpilotSophie Shepard is amazing
Sophie Shepard is amazing, courteous, on time. She gets it done quickly.
Agent replied · 26 May 2026
Dear Martin, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Priyanka
5/5
TrustpilotSimply the best
As a busy professional I cannot overstate the importance of dealing with a property management team that provides excellent communication, accessibility, and regular check-in. In short, the stress saved by Snellers has been invaluable in keeping me on track in my other ventures. Sophie (Sheppard), in particular, has been invaluable in delivering Sneller's Values.
Agent replied · 15 June 2024
Dear Mark,Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Priyanka
4/5
TrustpilotVery Helpful Staff
Sophie Sheppard from Snellers has always been highly efficient in responding to calls and emails. She deals with problems quickly and is always available to help, this makes relationships between landlord and tenant much easier and prevents issues building up. I am very satisfied with the service Sophie has provided on behalf of Snellers.
Agent replied · 26 May 2026
Dear Eleanor, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Priyanka
5/5
TrustpilotSnellers, positive experience, recommended
We rent through Snellers and have had such a positive experience and a great responsive landlord, largely thanks to Kelly Baldwin and her team. She’s always friendly, approachable, and quick to sort out any issues that come up with the property. It’s reassuring to know we’re in good hands, and it really makes a difference to have someone so reliable and caring looking after things. Would absolutely recommend them.
Agent replied · 15 June 2024
Dear Stefan, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Priyanka
5/5
TrustpilotThanks Sophie Sheppard
We are renters with Sellers in Teddington, and it has been so good to have such a lovely team, especially Sophie Sheppard, who manages the property and ensures that all maintenance and repair works are carried out promptly and professionally. Totally recommend them
Agent replied · 26 May 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Priyanka
5/5
TrustpilotExcellent Support from Sophie Sheppard
Agent replied · 26 May 2026
Dear Sanaa, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Priyanka
5/5
TrustpilotI have a good tenant
I have a good tenant, who pays the rent on time, so I want to keep them happy. Unfortunately, they are not hesitant about reporting every little detail of "things that need to be done". I am so pleased to have someone like Sophie Sheppard who can sort thins out and keep the tenant happy.
Agent replied · 26 May 2026
Dear Donald, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleThis company is very professional and James in particular was very helpful and still is, he is always looking to find the best suitable option for me and my family giving me ideas and options for upcoming rentals Highly recommended
5/5
GoogleWe have been managed by Georgina Milne for the last few years and have had a very positive experience. She is organised, efficient and quick to respond to queries and arrange quotes. I’ve been very impressed by her service and we are lucky to have her.
5/5
TrustpilotSophie from the Teddington branch is…
Sophie from the Teddington branch is really helpful. She listens and takes actions and also keeps you updated
Agent replied · 26 May 2026
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Priyanka
5/5
TrustpilotAnna Harrison and her team
Anna Harrison and her team have been looking after my properties for a number of years now successfully managing change of tenancies and handling a multitude of queries and day to day problems. It puts my mind at rest that these properties are managed efficiently and that I am kept informed of all the various matters.
Agent replied · 26 May 2026
Dear Sue, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Priyanka
5/5
TrustpilotAbsolute professionals …
I can’t thank Anna Harrison and Sophie Shepard in the tenancy management department enough for all their help.
Agent replied · 26 May 2026
Dear Karen, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Priyanka
5/5
TrustpilotFriendly and Effective
Kelly was excellent in helping us sort our broken washer. We quickly had an engineer come round to look at it, and a replacement sorted very efficiently. She kept in contact throughout and made sure we were informed at every step
Agent replied · 26 May 2026
Dear Rob, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Priyanka
5/5
GoogleI would like to report that Ramone Felix of Snellers in Teddington, Middlesex, is the friendliest, most efficient and most knowledgeable about real estate etc., property manager that I have ever known. I would like to thank her personally for her empathy, help and kindness to me at a very difficult time 🙏 Carol Royle …
5/5
GoogleThanks Roman for your help.
5/5
TrustpilotI have been renting my house through…
I have been renting my house through Snellers for many years. For the last couple of years I have corresponded with Sophie Sheppard on a number of occasions. She has always been extremely helpful and professional. Snellers is lucky to have her.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Snellers
Which Snellers office has the most reviews?
Hampton has the most, with 970 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 637.
Where are the Snellers offices?
The three Snellers offices, by town:
- Hampton: 197 / 201 High Street, Hill, Hampton, TW12 1NL
- Kingston Upon Thames: 17-21 Richmond Road, Kingston Upon Thames, KT2 5BW
- Teddington: 74 Broad Street, Teddington, TW11 8QX
Has Snellers won any awards?
Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Kingston Upon Thames won Gold.
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