5/5
Excellent service from Roman at Snellers who arranged two viewing for us last Friday
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1,378 reviews across 3 offices and 3 platforms
Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,378 reviews on three platforms, rated 4.7 out of 5 overall.
1,048
Reviews on Google
All 3 offices
5
Reviews on Yell
All 3 offices
325
Reviews on Trustpilot
Business-wide
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Snellers's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent service from Roman at Snellers who arranged two viewing for us last Friday
5/5
Good customer service of Carla. Appreciate the way of speaking very politely. Keep it up.
5/5
Finding a new home can be a stressful process, but working with James from Snellers Kingston Estate Agents made it an absolute pleasure. His professionalism, genuine kindness, and serious dedication to his work were clear from our very first meeting. James didn't just show me properties; he listened to my needs and helped me find the perfect house that truly feels like home. I'm incredibly grateful for his guidance and highly recommend him to anyone looking to rent in the area. James is a true asset to Snellers, and his service is simply outstanding.
5/5
A quick thank you to Andy for his hard work and professionalism during our first house purchase. Itβs been a journey but one we have all ended with excitement and Andy has been a big part of that. He has been heavily involved in finalising the sale and helping chase the people necessary which Iβm sure isnβt in his job spec! We are very thankful and excited for our new chapter. Thank you Andy. Siobhan & family.
5/5
Christie Taylor was absolutely fantastic to work with. She was incredibly responsive, attentive to what I was looking for, and made the whole process smooth and stress-free. Thanks to her, I found the perfect home. Iβll definitely be working with Christie again in the future and highly recommend her to anyone looking for a property π
5/5
Chrisie and Charlie have been so supportive and accommodating through my process of renting a property. I am very anxious and have a child with autism and they constantly gave me lots of reassurance and went above and beyond to accommodate us. Chrisie put up with me requiring extra viewings to support the transition for my daughter and generally made a very stressful situation much more manageable with her fabulous positive attitude and calm, knowledgeable approach. I honestly could not be more grateful. Thank you
5/5
I highly recommend Andy and the team from Snellers, Hampton Hill. We used their services for the sale of a property and their professionalism, responsiveness, and tenacity were second to none. They made a complex and potentially painful process as straightforward and stress-free as we could have hoped.
5/5
Snellers Rentals
Snellers have been letting out our property for 15 years whilst we are offshore and the fact that we are still with them speaks volumes. They have been great at vetting tenants, collecting rent on time and have helped with renovations in our absence. More recently we have been dealing with Geeta and I would like to thank her for all her help and responsiveness.
Dear Eric, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
I would highly recommend Sneller's. Having recently sold a property through another agency and then dealt with about eight other agents in our search for purchasing a property all I can say is that Snellers was the most helpful and professional of them all. Cameron was exceptionally helpful, knowledgeable and patient with all the many requests that were made. Although it was a long and protracted negotiation he dealt with everything very professionally and was proactive in dealing with both ourselves, the vendor and solicitors. Very impressed with Cam but also the other members of the team who I spoke to from time to time.
4/5
Rating only, no written review.
5/5
I cannot recommend too highly Snellers Commercial and particularly their Senior Agency Surveyor, Sharon Bastion. Having recently needed a new tenant at fairly short notice- and obviously concerned because of the present economic situation - Sharon was able to quickly find a tenant completely due to her sheer professionalism. Her ability to work with all involved,emails answered promptly & everyone kept up to date with progress. I was very impressed.
5/5
Support
Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well
Dear Penny, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Priyanka
5/5
Matthew was very helpful and he has provided the excellent service.
1/5
What a ridiculous, pushy female agent I had to deal with. She kept recommending properties we donβt need, and clearly not suitable for us, I blocked the agencyβs number, she emailed me afterwards so I explained again we no longer wanna be contacted, but obviously she passed us to another agent who called us from another number. Doing an awful job guys. Christie Taylor, get some training. Sorry for being rude but what a ridiculous experience.
5/5
We had a great experience with Christie Taylor from Snellers Hampton Estate agent. She is very attentive to our house rental needs and responsive in the house viewing process with great good follow up. Thank you.
5/5
Just wanted to thank Christie for calling me out of the blue from a different area. I really appreciate the thought Christie put in the property matching and making it all work.
5/5
Charlie was absolutely amazing, with helping me find a property, the whole process was smooth and his communication was great! I would definitely recommend speaking to Charlie if you can, he goes above and beyond, thanks again !!
5/5
Thanks
Thanks, Shaun Brayshaw (from Snellers), for your help with the tenancy at Kingston Upon Thames. Great experience in check-in/check-out. And quick release of deposits with no trouble. Best wishes for you and your team.
Dear Jay, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Priyanka
4/5
Great professional service
Great professional service from George and Gareth who put the client first.
Dear Poncho, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
5/5
Rating only, no written review.
5/5
I wanted to thank Charlie Southall and his colleague for the very kind and informative service he gave us. He paid close attention to our requirements and tried his very best to meet them. Though we did not end up renting through Snellers it was not for the lack of his efforts. We are thinking of buying in the next 18-24 months and I have already asked Charlie to keep an eye out for an appropriate property.
4/5
Prompt and efficient
Property managed by Snellers and recently Shaun has taken a lead role as our point of contact. In the short time Shaun has been overseeing the management of the property, he has been efficient and dealt with matters in a timely manner. We hope this continues going forward and look forward to a long, mutually beneficial working relationship.
Thank you for taking the time to leave a lovely review regarding Shaun. Kind regards, Priyanka
1/5
Snellers is unresponsive
Snellers manages the property that I intended to purchase. I was asked to complete a pet consent form for a fee of 144 GBP. Multiple emails to Pryce at Sellers did not receive a response. Finally, contrary to the terms of the leasehold, I was told no dogs allowed. I asked for a refund of the fee since there was no reason so submit a pet consent form for a dog since dogs were prohibited anyway. No response on refund.
Dear Lynne, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Priyanka, Customer Relations
5/5
Our agent, Georgina, has done an amazing job helping us as a new RTM company. She has organized many bids for a major roof replacement, and also was invaluable as a guide to all the pitfalls of undertaking such work. She is very overloaded with clients at Snellers (so this review is for her, not Snellers in general), yet she manages to organise our AGMs, difficult building management issues, and all the work that needs to be done after a long period of neglect by our freeholders. Georgina has also helped us manage one of the residents who was in major arrears, and helped us move through both legal and mediation efforts successfully. As a director of the building, I don't know how we could manage without Georgina, and I hope she never retires!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hampton has the most, with 970 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 637.
The three Snellers offices, by town:
Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Kingston Upon Thames won Gold.
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