Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI would definitely recommend Snellers in Hampton hill. They were very professional and helpful when we sold our property 2yrs ago. I am now looking for a property for my parents and Danielle has been really kind and helpful during this process her professionalism, kindness and patience have been very much appreciated!
Fiona · 16 June 2020 · Snellers Hampton
Agent replied · 15 June 2024
Dear Fiona, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRecently rented a property through Snellers, I needed a quick and easy move in, Snellers helped all the way and the communication was clear. Samantha knows her stuff!
Had a small issue inside the property, but was rectified almost instantly by property management namely Isabella. Friendly face even when testing my door intercom repeatedly, it was replaced and is working perfectly! Thank you
Would definitely recommend!
Kevin · 16 June 2020 · Snellers Hampton
Agent replied · 15 June 2024
Dear Kevin, Thank you for taking the time to write a review about the great service you received from our Hampton Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleJessica from Snellers has helped us all the way through to find the right property. She was easy to reach, with the super quick response and great customer service. We have rented out through the several letting agents but this is so far our best experience! I am not sure that I would be able to keep my sanity without Jess and her brilliant attitude!
Olga · 16 June 2020 · Snellers Hampton
Agent replied · 15 June 2024
Dear Olga, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSnellers were excellent at guiding me through the process of selling my house; directing me to enable buyers to see the house at it’s best and then ensuring they never stopped until I was across the finishing line. I would recommend Tom and Gary and Danielle highly. Thank you so much to you all.
Lulu · 16 June 2020 · Snellers Hampton
Agent replied · 15 June 2024
Dear Lulu, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThe viewing experience we've had with Snellers has been very positive. We have been met by Christie Jones on a number of occasions during our search and highly recommend her. Christie is professional, friendly and demonstrates a good knowledge of the area. She has been really genuine and honest with us which is are great traits that not all agents have.
Chris · 16 June 2020 · Snellers Hampton
Agent replied · 15 June 2024
Dear Chris, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleVery happy with Snellers overall, kept in contact and gave us market advice along the way. Despite a delay in the process they kept our buyer engaged and updated. Danielle Boyd was an efficient, direct and professional agent, I would recommend Snellers.
Tracey · 16 June 2020 · Snellers Hampton
Agent replied · 15 June 2024
Dear Tracey, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAfter deciding to sell my house in Hampton I reached out to three local estate agents. I now reside in the USA, and Snellers were the only one of the three to actually call me back to discuss my needs.
The selling process took it's ups and downs but they remained available and attentive throughout the time.
House is now sold, their advice was spot on.
I would Highly Recommend them to anybody else.
Jules Bradshaw
Nice to have a truly local and knowledgeable team to work with.
Thanks so much
Lawrence · 16 June 2020 · Snellers Hampton
Agent replied · 15 June 2024
Dear Lawrence, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJust wanted to give my greatest thank you to Jessica and her team at Snellers. She is very professional and vibrant. She explains things to her clients in simple terms and awaits for response of comprehension. She is a wonderful sales lady and very easy to meet half way with. Thank you Snellers for having wonderful staff and thank you for doing business with myself and wife.
Albert · 16 June 2020 · Snellers Hampton
Agent replied · 15 June 2024
Dear Albert, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe moved over to Snellers after more than three months of trying to sell our flat with another agent. Within only a few weeks we had more viewings than we had previously had, and we were impressed with the regular updates and input from the team. Once we had a buyer in place, we were really happy with the service that Jeremy provided, liasing with multiple solicitors and agents over a period of several months. We would recommend Snellers happily. Thanks for all your help!
Claire · 16 June 2020 · Snellers Hampton
Agent replied · 15 June 2024
Dear Claire, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe purchased out first home through Snellers and had dealings with Jeremy, Gary and Danielle especially. All were extremely helpful and professional. Any queries or requests we had were dealt with in a timely manner, and they made our first purchase very easy and stress-free!
Annette · 16 June 2020 · Snellers Hampton
Agent replied · 15 June 2024
Dear Annette, I was delighted to read the comments in relation to our Hampton Hill office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 3/5
GoogleI have used Snellers over the past 6 years for lettings and more recently for a sale.
In my honest opinion I was extremely dissatisfied with the level of customer service I received in the lettings side. I felt the Tenants weren’t vetted properly nor suitable, there was no direct debit in place so no security from rent, I had to chase up myself whilst obviously paying a rental collection fee to Snellers, which seems ironic. The whole scenario caused undue stress and anxiety and my flat was left in a terrible condition, causing unnecessary financial losses and I felt very let down. I would be hesitant to recommend Snellers through lettings based on my experience.
The sales team however who eventually sold the property, were on a much more professional level. Both Gary and Tom were great from start to finish, informative and helpful.The only point I would make is the ‘sales negotiator’ seemed to be three steps behind myself the solicitors and the sales team so felt it was slightly superfluous. The sales team did install some confidence back.
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Nadia · 16 June 2020 · Snellers Hampton
★★★★★ 5/5
GoogleTilly at Snellers Hampton was extremely helpful during our property search. We had a bad experience with another property falling through at the last minute and we were working to a tight timescale to find somewhere else and get all the paperwork through. Tilly showed us around 2 great places, one of which we are now renting and very pleased with. She made the whole process really easy for us and gave us good advice throughout. Tilly was very proactive in contacting the landlady and following up on our referencing with lettings hub. She had the contracts drawn up very quickly and we were able to move into our new property just 3 weeks later! If you are looking to find a great rental property and great service, we would definitely recommend Tilly. Thank you!
Emma · 16 June 2020 · Snellers Hampton
Agent replied · 15 June 2024
Dear Emma, We are really pleased to read your positive review regarding the service from our Hampton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from Snellers. As first time buyers with no experience in purchasing a property we found Danielle to be exceptionally helpful. Danielle really put our minds at ease with any queries responded to promptly and and in full. Danielle and Snellers really did offer a 5 star service as when there seemed to be delays in completion due to the sellers onward accommodation falling through, she worked with him to find a solution co-ordinating with other offices in the desired area. Faultless.
Christopher · 16 June 2020 · Snellers Hampton
Agent replied · 15 June 2024
Dear Christopher, Having read your review, we would like thank you for your feedback about our Hampton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWhen Bella took over the property that we are renting, she made sure to introduce herself which we found to be both very professional and a sign of care at the same time. Since then, she has always been there for us to address any issues or concerns, always helping sort out everything in an efficient and professional manner whilst keeping us informed throughout. She shows genuine interest for us as her clients and this is truly reassuring for tenants, as we feel valued and protected in the same way that landlords tend to be. She has truly shaped the now positive image we have for Snellers and it's all because of her positive attitude, warm character and professional skills.
Marijana · 16 June 2020 · Snellers Hampton
Agent replied · 15 June 2024
Dear Marijana, Thank you for taking the time to write a review about the great service you received from our Hampton Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have been very very happy with snellers in Hampton from start to finish. Snellers found our buyer within a week of our initial meeting, which saved us the bother of any unnecessary viewings on our property. We have been in regular contact with Danielle and Gary whilst waiting for the top of the chain to close and they have always been helpful, professional and supportive. I cannot recommend them enough.
Helen · 16 June 2020 · Snellers Hampton
Agent replied · 15 June 2024
Dear Helen Murugan, Thank you so much for the fantastic feedback, the team at Snellers Hampton Hill are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have just bought a house in Hampton and Danielle was the sales manager looking after our purchase. She was very professional and enormously supportive in what would otherwise have been a very stressful process, and gave useful guidance throughout. As well as Danielle, Jeremy and Tom were very helpful and always contactable, an excellent team. We would not hesitate to recommend Snellers Hampton Hill to anyone buying or selling in the area.
Richard · 16 June 2020 · Snellers Hampton
Agent replied · 15 June 2024
Dear Richard, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotSnellers St Margaret’s - Excellent team
I sold my property in Isleworth through Snellers St Margarets. The team were brilliant from start to finish, providing regular communication and managing my sale with professionalism whilst also making the process enjoyable. A sale was made quickly and the process was fast and efficient. I’m already moved and in my new home faster than expected. Hitesh Patel looked after the sale and was a pleasure to liaise with. His advice and support guided me through selling my first property making it a straight forward process. He kept in regular contact with my solicitor and got back to me quickly with messages from the buyers. Hitesh was always happy to answer any queries I had. Andy and Dyaun in the Snellers office were also a pleasure to liaise with and gave a great deal of helpful information and support. I would not hesitate to sell with Snellers again in the future, they are an excellent team of estate agents.
Helen · 21 February 2020 · Snellers Kingston Upon Thames
★★★★★ 5/5
GoogleMatt provides an excellent service and has been very helpful in sorting out any issues we have had quickly and efficiently.
Richard · 11 January 2020 · Snellers Kingston Upon Thames
Agent replied · 9 January 2025
Dear Richard, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHas been a pleasant co-operation with Lisa Henderson from the management team in Kingston. Being a top producing real estate agent quiet professional and effecient on her job role. Very smilley, honest and organised with her ideas had the best time with Snellers and I would definetely come back. I hope more Snellers staff would be as helpfull and kind as Lisa!
Kassiani · 11 January 2020 · Snellers Kingston Upon Thames
Agent replied · 9 January 2025
Dear Kassiani, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI felt extremely respected and at ease with the entire process when renting with Snellers. I had worked with agents before and can definitely say this was the best experience I have had as a young adult. Our agent, Taylor, was promptly responsive to any queries we were unsure of and helped us every step of the way to make this opportunity easy and fun. Thank you for all the help!
Claudia · 11 January 2020 · Snellers Kingston Upon Thames
Agent replied · 9 January 2025
Dear Claudia, Thank you for taking the time to write a review about the great service you received from our Kingston Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience when choosing our flat. Kimberley was super nice and professional taking us through the whole experience. We also got to meet Matt managing our property and one thing I can say is that they are very professional and friendly.
Karolina · 11 January 2020 · Snellers Kingston Upon Thames
Agent replied · 9 January 2025
Dear Karolina, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleLong term tenant, I've always found Penney / Snellers staff friendly and helpful including Lisa who is currently my contact,. Any issues I've had and none have been major have always been dealt with efficiently and promptly. I'm very happy with the service provided.
Frank · 13 December 2019 · Snellers Kingston Upon Thames
Agent replied · 11 December 2024
Dear Frank, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotFew months ago we found a property in…
Few months ago we found a property in Twickenham through Snellers. For the past three - four weeks there were a number of isues that needed to be addressed. We called Charlotte Nugent who is the Property Manger looking after our property.All issues that we brought to her attention were attended straight away and fixed within very short period of time. For the past 10 years we have been dealing with several Property Agents and Charlotte proved to be one of the most reliable and professional people that we have ever met. We are very pleased to have her as our Property Manager and Snellers as our Estate Agents .Highly recommended. Angel & Veselina
AK · 11 December 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotSince we moved into 4 Callington Mews…
Since we moved into 4 Callington Mews in Twickenham, Snellers have been very helpful. Charlotte Nugent has especially been a big help to us. She's quick to respond to any issues we raise via email and does her best to bring about a solution in good time. She is a very helpful member of the Snellers team.
Lucy · 22 November 2019 · Snellers Kingston Upon Thames
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.