Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

★★★★★ Excellent

1,378 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,378 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

325

Reviews on Trustpilot

Business-wide

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Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Snellers office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Had dealt with an agent there who really kept me in the loop aat all times and made me feel like they're genuinely making an effort to consider me and help me find a new home. They were also very good at making sure everyone in the team knew everything they needed to know. Great agency

Maya · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Maya, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Bella from Property Management has been of excellent help since day one of my move. She's highly efficient in arranging fixes for the property and replies to emails promptly. Overall, a very professional agent.

J · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Jun, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Christie Jones has been professional, friendly and helpful throughout our purchase so far. She went above and beyond the call of duty by carrying our baby round several viewings too! We hope the process continues smoothly so that we are Hampton locals soon.

Laura · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Laura Falk, Thank you for your kind words regarding Christie Jones in our Snellers Hampton Hill office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Great service from Christie at Snellers Hampton, getting us into our new family home. Prompt, professional, honest and a delight to work with, I thoroughly enjoyed dealing with her throughout the process.

Fabio · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Fabio, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Snellers Hampton team is always helpful, we were in touch mostly with Samantha and Isabel and they were both providing world class customer service, even in hard to solve situations. Using Snellers feels like a relief after being a customer of Thorgills for past 2 years.

Tomasz · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Tomasz, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Snellers has been really helpful with all the issues and questions we had. So far all moving in process was nice - we had some bad experiences at the beginning but they tried to solve it as soon as possible. We have high hopes it will all stay like that for the rest of our tenancy. Isabella answers every our question and is really helpful. Thank you!

Monika · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Monika, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Snellers manage a property for me in Hampton Hill . I have recently been experiencing a number of problems with the property, some simple some quite complex. My property manager Isabella Murton has been a dream getting quotes, identifying suppliers and getting things done on time and keeping my tenant informed and happy. Thanks Isabella!

Mike · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Mike, Having read your review, we would like thank you for your feedback about our Hampton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Just wanted to say a huge 'thank you' to Gary and his team at Snellers Hampton Hill who did a fantastic job in securing the sale of my flat. From the outset they were professional, very knowledgeable of the local market and kept me up to date every bit of the way. They successfully turned a downside, a buyer pulling out, into an upside by securing an even better buyer. Thank you all !

Alex · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Alex, Thank you for your great review regarding our Hampton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We've recently had a very pleasant experience with Snellers Hampton Hill as a buyer, with Christie and Gary who have helped steer us through every step from the first viewing to where we are now. Christie has been a real delight to deal with; her friendly attitude, support and advice has been much appreciated, helping make what can be a stressful time, much less so.

Brittany · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Brittany, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

So far have had a really positive experience with all at Snellers Hampton Hill. Tobias was especially friendly, knowing how to deal with potential buyers in the right way, and Tom's experience has been very helpful in our search so far. Would recommend.

James · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear James, Thank you for taking the time to write a review about the great service you received from our Hampton Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We have been well looked after by the Property Management section of Snellers. They reply to any emails immediately and are readily available on the phone to answer any queries. They have always been polite and professional. In the past we have been looked after by Charlotte and Elizabeth and our property is now under the care of Isabella Murton and we feel completely confident with her management.

Sarah · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Sarah, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I recently found a property through Snellers Hampton and the service I received was exceptional. The agent Samantha Frost who assisted me was very professional, friendly and helpful and she was always available to answer any queries I had throughout the entire process. I highly recommend this agency if you are loookong for a property.

Janesa · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Janesa, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Thank you Snellers Hampton Hill for guiding me through this sometimes stressful and precarious process. I had more tailored viewings from snellers without chucking anyone and everybody through the door which in my head does not always work. Snellers listened to me and how I wanted to work, which I appreciated. I bought my previous house through Tom Warrington who is down to earth, approachable and good at his job, no messing about and such a lovely Man! Thank you Tom....! Also his team Christie, Danielle and a few others were all lovely, kind, efficient and a joy to deal with.... A positive and plesant experience one you may not always expect in this experience. I found my new home and sold my current home through Snellers HH. Thanks all, for making the journey that little bit more pleasent.

Sue · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Sue Rattee, We are delighted that you took the time to leave such a fantastic review which the Snellers Hampton Hill team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I am leaving this review because I have been very impressed with the advice I have received and my dealings with the sales team at Snellers. Tom especially is always friendly and has helped me with my search for a new home. If your looking for a local agent with a wealth of knowledge, I highly recommend speaking to this team.

S · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Thank you for taking the time to write a review about the great service you received from our Hampton Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Sam from Snellers Hampton Hill was exceptional when my fiancée and I were relocating from Leeds, very professional and a great communicator. Due to our situation we needed to move in quickly, Sam liaised with the landlord and referencing agency to expedite the process and get us moved in within a week of our viewing - we couldn't have had a better experience.

Daniel · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Daniel, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

From the jump Snellers offered us a variation of options and choices of properties that may be of interest. Daniel Henry directed and assisted us with all the vital information; this was done in a professional and responsive manner, and the standard of communication was outstanding. We faced a couple of difficulties regarding our move and covid-19 however Daniel continued to go the extra mile in order for us to secure the property and we are forever grateful. We cannot thank Snellers enough for their standard of work and we would recommend this letting agency to anyone who is looking to move swiftly and smoothly.PositiveResponsiveness, Quality, Professionalism, Value

Alicia · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Alicia, I was delighted to read the comments in relation to our Hampton Hill office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

With my partner and I expecting a baby, we needed to find somewhere quickly before the baby was born. Samantha was extremely helpful in getting us moved in. She devoted a lot of time to us, becayse of our circumstances, which I've not experienced with any other estate agent since I've been renting. Snellers will definitely be our first choice when we're looking to move again in the future.

Sam · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Sam, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I would like to say a very big thank you to Jessica and her team, for the excellent service received. Jessica is exceptionally professional, friendly, kind, honest and very thorough. She kept me up to date throughout the entire process, which was unbelievably quick. Would highly recommend Jessica to anyone who is house hunting. Thank you Snellers "5 star service"

Vanya · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Vanya, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Was lucky enough to get through to Tilly from the lettings team who was friendly and energetic from the start. She showed us a fantastic 2 bed in Hampton and had an answer to all our questions. We were in quite a hurry to move and she did an amazing job at getting everything processed and signed by both parties. Thank you Tilly for all your hard work and for making our move a hell of a lot easier than its been in the past.

Daniel · 16 June 2020 · Snellers Hampton

5/5

Google

We have been using Snellers for almost 9 years to manage our rental property. They have always given a great service, kept us well informed, and Isabella has been particularly helpful over recent months with a number of maintenance and repair issues that we have had with the property. Top service, thanks Isabella!

Sarah · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Sarah, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

During our search to buy a 2 bed property Christie Jones from the Hampton Hill office showed us a great flat. Her whole approach could not have been better. She was friendly, professional and thorough, taking the time to go through all the details for us which really impressed. I would highly recommend her.

Judy · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Judy, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We have let our property through Snellers Hampton Hill and I haven’t say I’ve always found them extremely professional, honest and very knowledgeable. They found our tenants quickly and they have managed the property for the last 18 months. I have found Elizabeth and Bella who are part of the property management team particularly supportive and efficient.

Katie · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Katie, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I found the sales team to be excellent. Always came back to me when they said they would. Dealing with them has been easy, more than I can say for some other agents. Danielle in particular was great, sadly the house we bought wasn’t through Snellers but I would definitely use them when I come to sell.

Stephen · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Stephen, We are really pleased to read your positive review regarding the service from our Hampton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I would highly recommend Snellers in Hampton Hill, especially Danielle for finding my buyer and guiding me through the sales process. Danielle also found a perfect property for me to move to! Danielle went above and beyond to provide an excellent and professional service. 5 Star service from start to finish. Thank you Snellers 😊 …

Kelly · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Kelly, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 970 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 637.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

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