Trusted Agent profile
★★★★★
1,378 reviews across 3 offices and 3 platforms
Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,378 reviews on three platforms, rated 4.7 out of 5 overall.
1,048
Reviews on Google
All 3 offices
5
Reviews on Yell
All 3 offices
325
Reviews on Trustpilot
Business-wide
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Snellers's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotThank you
Just want to say “ Big Thank you “ to Kirstie Baker from Snellers Kingston Branch for all her help. She is very friendly, understanding and professional. Always really to help and she is on the top of everything. Thank you Kristie for everything you do for us. Best Regards Svetlana Stefanova
5/5
TrustpilotIsabella is a great property manager
Isabella is a great property manager . She recently took over from my previous property mgr (who was also fantastic) I am an overseas landlord and she made the effort to meet me when I was back in UK so she could introduce herself. She is communicative and checks in regularly to make sure all is ok. This is v reassuring to an overseas landlord so we can be kept informed. When I asked her to send photos of a recent renovation that had to be done on my property she obliged in a very timely manner. 5* service!
5/5
TrustpilotSnellers is an easy to reach company…
Snellers is an easy to reach company with great and helpful stuff, Special thanks to Kristie Barker.
5/5
TrustpilotIsabella Murton
Snellers are a great company to deal with and whenever we have had to interact with Snellers Isabella has been our point of contact. Isabella is extremely friendly and polite but what really stands out Isabella gets things done. On point and always positive. Thank you!
4/5
TrustpilotKirstie Barker
Kirstie dealt quickly and efficiently with a recent issue.Tennant happy and I'm happy.Many thanks
5/5
Trustpilot5 stars for Bella Murton
It's always a pleasure to work with Isabella, as she's courteous, prompt, professional and helpful all the time. We had different agents dealing with our leases before, but not one that I could recommend more than her.
5/5
TrustpilotIsabella Murton
Isabella is our go to person for all issues and enquiries .All and any issues are Communicated to us. She works with us, tenants and any sub contractor involved. We are very pleased with her punctuality and profession manner. With Regards Stephen
5/5
TrustpilotGreat property management service from Isabella Murton
Isabella Murton has been our Property Manager for some time now. She is always positive, polite and professional. Any issues are dealt with promptly and efficiently and both we and our tenants are kept fully informed. Snellers need to hold on to her!
5/5
TrustpilotIsabella has been so very helpful to us…
Isabella has been so very helpful to us during our tenancy. She is very responsive and has assisted us with all of our needs and queries. Thank you for your help and quality of service.
5/5
TrustpilotGreat customer service
Great customer service! Isabella Murton is very professional and I fully recommend her!
5/5
TrustpilotWe've had a great experience with Bella…
We've had a great experience with Bella Murton as our property manager. She is responsive to emails and follows up on repairs or replacements to check that they are completed to a high standard.
5/5
TrustpilotI have been working with Isabella for…
I have been working with Isabella for most of this year. I always find her to be extremely helpful and knowledgeable and is happy to go 'that extra mile' for both the owners and the tenants to achieve a successful outcome for all involved.
5/5
TrustpilotI have been corresponding with Isabella…
I have been corresponding with Isabella Murton on a number of occasions she is very helpful and prompt with carrying out any work required.
5/5
TrustpilotBella has responded quickly and…
Bella has responded quickly and effectively to our requests. We received good service from Snellers. Thank you
5/5
TrustpilotSnellers helped me and my family to…
Snellers helped me and my family to found the right property for rent in short time and very professional!!!
5/5
TrustpilotIsabella Murton
Bella Murton ensures the rental process runs very efficiently and is always hugely responsive and on the ball about all matters. She’s extremely helpful and keeps communication consistent. Also which is much appreciated are her quick replies and she jumps into action. Thank you Isabella, I always enjoy liasing with yourself.
5/5
Trustpilotexcellent landlord service
I spoke to Bella Murton this morning and asked her for an urgent document re my rental property. She was very helpful as always and I now already have what I need. Always excellent service
5/5
TrustpilotSnellers
After a bumpy start with Snellers, we have been assigned to Isabella and could not be happier. She is always on hand to help. She is a well mannered professional and is a pleasure to work with.
4/5
TrustpilotIsabella Murton
I have been corresponding with Isabella Murton on a number of occasions now concerning my Flat and the tenancy agreement, she is very helpful and prompt with carrying out any work required.
4/5
TrustpilotA prompt and efficient service.
I would like to compliment Isabella Murton on the attention she has given to us when dealing with the tenancy of 15 Algar Court, Hampton. Isabella always deals with our concerns promptly and efficiently.
5/5
TrustpilotIsabella has been looking after our…
Isabella has been looking after our property and we are pleased and delighted at her efficiency and attention to detail. She keeps in touch regularly and it is always a pleasure to talk to her.
5/5
TrustpilotExcellent Service
I enjoy excellent service from Bella at Snellers who is consistently fair, conscientious and objective in looking after me and my tenants.
5/5
TrustpilotSuperb property manager
We rent a property in Hampton through Snellers and Bella our property manager is first class.Professional, personable and communicative, if she says she will do something it gets done.She’s first class and a breath of fresh air in the industry!
5/5
TrustpilotGreat service
Staff have always been efficient in responding to any queries that we have. The whole process from arranging a viewing of the property to moving into the flat was all relatively simple and hassle-free.Our property manager Bella has been a great help in assisting us with any issues and queries that we've had. This has made the first few weeks since moving into our new rental flat a lot less stressful.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hampton has the most, with 970 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 637.
The three Snellers offices, by town:
Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Kingston Upon Thames won Gold.
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