Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

★★★★★ Excellent

1,377 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

324

Reviews on Trustpilot

Business-wide

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Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Snellers office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Excellent service and very good communication from Gary, they have gone above and beyond in terms of taking the pictures and keeping me updated ...would recommend to others

Heidi · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Heidi, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

An excellent local estate agent and thanks to Danielle for being so efficient and professional in helping us look for a property in Hampton.

Chris · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Chris, Thank you for taking the time to write a review about the great service you received from our Hampton Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Best experience with a property management team. Bella is always professional and lovely to work with. Thank you Bella!

Balazs · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Balazs, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Excellent work from Samantha, found me, my partner and my little boy a lovely home. Would highly recommend.

Katie · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Katie, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Bella Murton has made the rental experience much better. She is an excellent property manager.

Calan · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Calan, Having read your review, we would like thank you for your feedback about our Hampton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Great service from Gary and his team, sold the house and ensured the sale went through smoothly. Can definitely recommend :-)

Mark · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Mark, We are really pleased to read your positive review regarding the service from our Hampton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Joanna was very friendly and professional despite us being late for our appointment. She took time to understand our needs.

GA · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Great service from the Jessica at Snellers Hampton. Was very helpful and patential as I was on hoilday during the process of getting my flat sorted.

Lewis · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Lewis, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Working closely with Isabella, she has always offered a professional service and made sure that any issues were dealt with in a timely manner. Would definitely recommend !

Aimee · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Aimee, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I am very pleased with the service snellers provide especially with the property management team. Isabella has always been very helpful and quick to sort out any property management issues I might have.

Melissa · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Melissa, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We were extremely impressed by Tobias’ professionalism and speed in getting answers to the questions we raised. We will definitely recommend Snellers to anyone who is house hunting.

AH · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

we have just bought a bungalow in Hampton,the team were very efficient and Tom kept us informed all the way through.Offered a lot better service than the people selling my house.Thanks once again Mark and Diane

Mark · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Mark, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

4/5

Google

Both Gary and Danielle gave sound advice, when asked, were prompt to act when required and generally pleasant to deal with, resulting in a positive attitude and the sale of the property. Nick

Nick · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Nick, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Great Agency, Tilly was very helpful and ensured that everything went smoothly and stress free. Positive, friendly and professional people. Great experience.

Map · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Map JL, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Enjoyed working with Tom @ Snellers in Hampton Hill. He kept us informed throughout the process and dealt with everything in a very professional and efficient manner.

Anthony · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Anthony, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Great service from Jessica in the search for our new tenants. Matching our requirements and keeping us updated throughout. Smooth transition & stressfree. Thanks again Jessica

Kim · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Kim, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

First time using an estate agents and I couldn't be more happier. Daniel, Samantha and Jess did an amazing job finding me the perfect tenants so quick. Thank you

Gemma · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Gemma, Having read your review, we would like thank you for your feedback about our Hampton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I’ve recently completed my purchase of a house in Hampton.Danielle and the Snellers team have been thoroughly polite, attentive and punctual when arranging viewings.I’d be delighted to recommend them to anyone.

LOWE · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Chris, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

As a landlord I have let properties through Snellers for over 15 years. Their service is second to none. They always find good tenants quickly. What more do you want.

Brian · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Brian, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

4/5

Google

Snellers were very approachable, professional, and responded promptly to all emails and calls. We completed our sale in the desired timescales and would recommend them to anyone in the local area.

Michael · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Michael, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

1/5

Google

I am currently still renting with this low quality agency at the moment. I have previously posted a review and I am writing another one since this agency has done nothing to help us out. My partner recently had a meeting with Daniel and Regini the landlady to try and sort this horrific situation in this flat. As mentioned in my previous review this flat has a mould problem, we have found mould inside the kitchen cupboards that have been left from the previous tenants and also we have a newborn baby. We have raised these issues back in December both with the landlady and Daniel, we are in March 2020 and still nothing has been done and we are expected to live in these horrific conditions. We would like to leave as we didn’t know this flat in sunbury has this kind of problem, we can leave but have to pay a high amount of money which is more than our deposit! So when we moved in we found out there are many things that are broken with this flat and above all that there is mould inside the kitchen cupboards and on the walls! We have been too kind with these people now we will be taking this matter further since these people think it’s alright to live in these conditions with a baby! I have had enough of Daniel harassing my partner by constantly calling him regarding that I need to take my previous review down as it is false, but if it is false then why hasn’t the mould been fixed I think this agency and landlady need to learn a few things regarding what is legal and what isn’t.

Maria · 16 June 2020 · Snellers Hampton

5/5

Google

Excellent service from Christie in the office. On viewing, Tobias was punctual, polite and informative. He was respectful and kind to the elderly seller, particularly in the way he asked her relevant questions with regard to the property.

Angela · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Angela, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I have rented my property through Snellers for 10 years now and have always found their service excellent. Recently Bella has been particularly helpful with arranging repairs and renovation. Highly recommended

Nick · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Nick, We are really pleased to read your positive review regarding the service from our Hampton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Had dealt with an agent there who really kept me in the loop aat all times and made me feel like they're genuinely making an effort to consider me and help me find a new home. They were also very good at making sure everyone in the team knew everything they needed to know. Great agency

Maya · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Maya, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

Reviews may appear on more than one platform.

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