Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

★★★★★ Excellent

1,378 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,378 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

325

Reviews on Trustpilot

Business-wide

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Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Snellers office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Jessica has been an absolute joy to work with! She is quick on the emails and the phone calls and is always open to answering all of the questions we had. She was very lovely when bringing us around different properties and Snellers should be very proud of her!PositiveResponsiveness, Quality, Professionalism

Zoe · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Zoe, We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I am in the process of buying a new flat through Snellers, Hampton Hill and have been dealing with Ross. Ross has been very helpful and has listen to me about my budget etc when other estate agents have not. Ross has simply been brilliant and has the patience to deal with my queries, for what is an exceptional stressful process for myself and I cannot wait to move in to my new place. I would strongly recommend Snellers to all my friends if they where looking for a new place. Thanks RossPositiveResponsiveness, Professionalism

Helen · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Helen, Thank you for sharing your kind words about Ross. Your comments are much appreciated by the Hampton team. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Had an amazing experience with Christie from Snellers Hampton Hill office. Very knowledgeable, experienced and understanding agent! She was always at the top of the process and invaluably contributed to the smooth purchase of our new home. Would definitely highly recommend her!PositiveResponsiveness, Professionalism

Inna · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Inna, Thank you for taking the time to leave such great feedback regarding your experience with Christie in our Hampton office. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

We've been in our new house in Hampton for a few weeks now - Christie at Snellers found us a beautiful home. She was responsive, communicative and professional throughout, which was extremely helpful as we were first time buyers. Highly recommend, thank you Christie!PositiveResponsiveness, Quality, Professionalism

Joe · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Joe, Thank you for your great review regarding our Hampton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Had an amazing experience with Snellers in Hampton Hill. Booked a viewing with Harley who was brilliant, very knowledgable about the property we were visiting and very honest. Upon finding out more about what we were looking for, he even took the time to show us another nearby property which we really loved! As a first time renter, he was very helpful and gave us lots of useful information for the future. Would definitely recommend trying to book in with Harley if you can!

Danny · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Danny, Thank you for taking the time in providing such lovely comments about Harley in our Hampton office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We purchased a bungalow from Snellers and as I was acting on behalf of my elderly parents, it was particularly difficult to arrange viewings etc for them especially since I live three hundred miles away but Jessica made it very easy and she was very accommodating. She also kept me informed all through the process. Thank you very much. My parents are very happy with their new home. Kind regards Caroline

Caroline · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Caroline, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Our experience with the team at Snellers, Hampton Hill, has been great. We completed on our sale in Hampton last week, thanks to the fantastic work from Gary Oliver, Jessica Moreno, Tom Warrington, and the rest of their friendly, helpful team. From the very beginning, Gary was very genuine and honest regarding our valuation, and obliging in the fact that we suddenly wanted our house put on the market in a matter of days (even though we’d be thinking about it for a year!). They worked hard and seemingly communicated well as a team to sell the house, of which we sold (and bought a house through a local agent in Wiltshire) within three months, which is great considering the times we live in. Jessica Moreno was very helpful, patient (with me), reassuring and responsive throughout the nerve racking process; and Tom and the rest of the team were also there to help as well in many ways. We would highly recommend their services to anyone looking to buy or sell a home in the Hampton area.

Kath · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Kath, Wow what fantastic feedback! Thank you for your kind comments about the service you received from our Hampton office. We really appreciate you taking the time to post this review as feedback is very important to us especially when we receive outstanding comments like this. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Excellent service from Ross, always quick to respond, very knowledgeable, and was a trusted partner in the process of selling our flat. He continued to go above and beyond when we were placing an offer on our next house (despite not being on sale through Snellers), arming us with his industry knowledge to help us win a best and final offer. Has has continued to work hard on making sure everything goes smoothly along the chain.

Frederick · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Frederick, We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Having dealt with a few different agencies, our experience with Snellers Hampton Hill has been very positive. Harley Baker has provided us with great service - always being on time for viewings, answering all our questions, and willing to provide solutions based on our needs. He is attentive, responsive and helpful; he is an asset to Snellers and I hope to find our next rental with him!PositiveResponsiveness, Quality, Professionalism

Gauri · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Gauri, Thank you for taking the time in providing such lovely comments about Harley in our Hampton office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Jessica was amazing and helpful trying to find us a flat! She was very quick and efficient with regards to referencing and was available to answer any questions we had. Me and my partner have been renting for years with different estate agents and I could not recommend Snellars in Hampton hill (especially Jessica) more! She made a very stressful task into a peaceful one!PositiveResponsiveness, Quality, Professionalism

Danielle · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Daniella, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Recently purchased our house through Snellers Hampton Hill. Incredibly pleased with the professional service we received. Despite it being a house in chain, we were provided with daily feedback from our dedicated advisor Claire. She was extremely proactive and positive in responding to our queries and kept us in loop regarding any developments. Furthermore, Gary, the director was also available to respond to our queries enthusiastically. This was greatly appreciated by us considering we were purchasing a property in a long chain and that too in unusual times of Covid. Highly recommended to anyone looking for a Five star service.

Sabeen · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Sabeen, Thank you for taking the time to leave a review regarding your experience with Claire and Gary in our Hampton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Snellers Hampton team has been exceptionally good! My and my husband have use them to sell our house after negative experiences with other agencies. From the first visit we received very high standard and professional service. It was kept that way until the sale was completed. Not mentioning that house was sold within couple of weeks from the first viewing. We were impressed with number of clients they have and number of viewings they were able to arrange. We got best price anyone could offer us and we sold our house for the record price in the area. Whole department dealing with our house was prepared and well informed and we felt like they doing all the hard work which made the process smooth and not stressful. Well done team and thank you. We would highly recommend Snellers to anyone who is looking to buy or sell they simply the best. Special thank you to Gary, it wouldn’t happened without you. We are looking forward to using your services again. Aleksandra & PawelPositiveResponsiveness, Quality, Professionalism, Value

Aleksandra · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Aleksandra, We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Had a great experience with the Snellers Hampton Hill. Comparing to other agencies, Snellers agents were much more professional, kind and helpful. We booked a viewing with Harley who was very knowledgeable about all the details of the properties. Was very involved in helping us finding the right place and answering all the questions we had, contacting landlord when there was a need. We were ready to take one of the apartments he showed us, even had the offer ready to send, unfortunately we had to change our plans last minute. But Harley made it all much easier and if we need help with finding the property again, we will definitely contact SnellersPositiveResponsiveness, Quality, Professionalism, Value

Magda · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Magda, I was delighted to read the comments in relation to our Hampton office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Our experience with the team at Snellers has been brilliant. They are knowledgeable, responsive and above all else, so easy to get along with. They have been great at reassuring us during what has been a very uncertain time to buy a house. Tom has been a star, going above and beyond to get our house purchase through as smoothly as possible. We would highly recommend their services to anyone looking to buy or sell a home.

Camilla · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Camilla, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Sarah Tranter Customer Relations Team

5/5

Trustpilot

I recently visited a property with…

I recently visited a property with Sonia, I had changed my mind and then last minute revisited. Sonia was extremely professional, her personality is so warm, and infectious that she really was part of my decision to really go for the purchase of property. I would like to thank her as I am overwhelmed by my purchase in the best way possible and she has made the experience nothing but brilliant. I wish you all the luck in the world Sonia. You really are a attribute to Snellers.

Nida · 27 May 2021 · Snellers Kingston Upon Thames

Agent replied · 15 June 2024

Dear Nida, we are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

2/5

Trustpilot

Disappointing

A supposedly easy house sale made difficult by the complete lack of communications from Aaron, after having signed agency agreement, and then Charlie who was meant to manage the process.Required continuous work and effort on our part, until the closing when suddenly regular contact resumed. Must have been the sight of a big commission fee…

Catherine · 27 April 2021 · Snellers Kingston Upon Thames

5/5

Trustpilot

Harry Jenkins Twickenham

Harry Jenkins was outstanding, not only in securing a good price for the sale but also of keeping the process on track even when there were the inevitable surprises. He deserves special mention for offering to help supervise the packing and removal of our belongings when we could not return to London from Moscow due to travel restrictions. Very grateful for his assistance.

Alastair · 9 April 2021 · Snellers Kingston Upon Thames

Agent replied · 15 June 2024

Dear Alastair, We have recently been undertaking an overview of our trust pilot posts and would like to thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. We hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Thanks!

Lovely to deal with Molly in the Twickenham office, thanks for all your help with my property search, much appreciated! Collette

Collette · 25 March 2021 · Snellers Kingston Upon Thames

5/5

Trustpilot

Hampton Hill Snellers

Working with Tom Warrington in the Hampton Hill branch has been a very positive experience. I had previously worked with another local agent where we had a horrible experience I was delighted when Tom delivered in everything I was expecting. His knowledge and customer care were a 10. We bought a house through Tom’s help and for me what stood out was his after care. Thank you for making it happen!

Chadi · 10 March 2021 · Snellers Kingston Upon Thames

5/5

Trustpilot

House sale by Snellers Teddington…

All the staff at Snellers Teddington were friendly, efficient, helpful and excellent communicators.

Mary · 23 February 2021 · Snellers Kingston Upon Thames

Agent replied · 15 June 2024

Dear Mary, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. I will pass on your comments to the team who will be thrilled to hear them. Kind Regards, Sarah Tranter Customer Relations Team

5/5

Trustpilot

Sophie is a very knowledgable and …

Sophie is a very knowledgable and personable agent, who effectively managed our needs with that of the seller.

Jonathan · 30 January 2021 · Snellers Kingston Upon Thames

5/5

Google

A really good experience; Alice and Kim are that rare mix of highly professional and warm. Easy to contact, clear with their answers and recommendations. I would not hesitate to recommend Snellers.

Genevieve · 10 January 2021 · Snellers Kingston Upon Thames

Agent replied · 9 January 2025

Dear Genevieve Landricombe, Thank you so much for the fantastic feedback, the team at Snellers Kingston are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Trustpilot

Spoke to Sophie Richardson on the…

Spoke to Sophie Richardson on the telephone regarding finding a property locally in the new year. She couldn't of been more helpful and professional. When we are ready we will definitely use Snellers.

Gary · 11 December 2020 · Snellers Kingston Upon Thames

5/5

Trustpilot

Jessica Taylor from Hampton Hill branch…

Jessica Taylor from Hampton Hill branch has been great. Quick to act and approachable.

Martin · 9 November 2020 · Snellers Kingston Upon Thames

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 970 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 637.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

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