Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,378 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,378 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

325

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Snellers office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I wish to personally thank Harley for all the help and support he has provided me with in the last week between showing me the property to view and helping and advising with the tenancy application process. He has been extremely pleasant, professional and courteous at all times. Pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value

David Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear David, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Christie did a good job to push our purchase in Hampton through. She was proactive in finding a damp specialist and organised for us to see the house post offer being accepted. Also arranged for our cleaners to come in and give the house a spring clean before we moved in. Thanks Christie.

Richard Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Richard, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Very professional estate agents, Christie went above and beyond to get our dream home for us. Very honest and upfront about everything. We are very happy we were able to find the house we are going to live in so fast. Thank you Christie and thank you Snellers For making my family’s dream come true πŸ‘ …

Ajit Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Ajit Thank you for taking the time in providing such lovely comments about Christie in our Hampton office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

4/5

Google

Snellers of Hampton found us a buyer for our Property in super quick time They were professional and the Sales Executive Christie kept us informed and liaise between the buyer and us at all times and must be commended for her professional services in concluding the sale.PositiveResponsiveness, Professionalism

Nat Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Nat, We are really pleased to read your positive review regarding the service from our Hampton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I have worked with this agency towards renting a property. The agent I worked with, Alex, was really professional, helpful, attentive and patient. Even if in the end things did not work out, I really enjoyed working with Alex and the agency team. I would definitely work with them again if I would be going to move home.PositiveResponsiveness, Professionalism

Farbod Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Farbod, Thank you for your kind words regarding our Hampton Hill office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Sarah Tranter Customer Relations Team

5/5

Google

Harley was immediately welcoming when showing us our new property. Harley was also very easy to communicate with and always got back to straight away with any questions asked. Made it very easy for me being my first place !PositiveProfessionalism

Nathan Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Nathan, Thank you for taking the time in providing such lovely comments about Harley in our Hampton office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Just rented a property through Snellers and Lettings Consultant Jess Taylor has been a tremendous help through the whole process, going above and beyond to help us with any issues or queries we had - something we haven’t experienced with previous estate agents! We’d thoroughly recommend Snellers.

Abigail Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Abigail, Thank you so much for the fantastic feedback, the team at Hampton are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

4/5

Google

Just want to say big thank you to Harley for his service and help in our property search. He was very responsive, friendly and helpful. Other than Harley’s professionalism and great communication skills, I really admired and appreciated how he was following COVID-19 regulations to ensure that current tenants as well as everyone else viewing the properties is safe. In one of the viewings he arranged for me, another couple where there to view the same flat but they did not bring masks nor gloves. Harley was very quick and professional in handling the situation and politely explained to them that he won’t be able to let them in the flat without masks. Luckily Teaco was in the corner and the couple were able to get masks.PositiveResponsiveness, Professionalism

Sezar Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Sezar, Thank you so much for the fantastic feedback, the team at Hampton Hill are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Harley from Snellers in Hampton Hill has been absolutely brilliant in helping us with our property search. He has been extremely proactive in finding properties which included everything we were looking for and went out of his way to provide excellt customer service which was much appreciated!PositiveResponsiveness, Quality, Professionalism

Ryan Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Ryan, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I viewed, offered on and ultimately agreed a contract to rent a house with Snellers. Jessica was so helpful throughout, answering any emails promptly and was always on hand to answer any questions and expedite the process. I was left with the distinct impression my agent was on top of it throughout. Thank you for your service. Highly recommend.PositiveResponsiveness, Quality, Professionalism

James Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear James, I was delighted to read the comments in relation to our Hampton office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Jess in Lettings has been absolutely fantastic. This is tough time in general for everyone and she has made the experience of renting a house better than we would have ever expected. This office have gone beyond to ensure this process was efficient and took our needs into consideration.

Justin Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Justin, We are delighted that you took the time to leave such a fantastic review which the Hampton Hill team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Harley was very responsive and polite! He helped us a lot throughout the entire process. From the beginning he always responded to our enquiries very fast. We have managed to sign the contract the way we wanted and we are very happy that he supported us.PositiveResponsiveness, Quality, Professionalism

Leonardo Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Leonardo, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Snellers (Tom Warrington) and team did a fantastic job of selling our property. They stepped up when we had challenges with the sale and came through with a great result all round. Very responsive and friendly team

Philip Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Philip, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Hampton office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team

5/5

Google

I contacted Snellers Hampton while searching for a rental property. All the staff I talked to on the phone and met for the viewings were very kind and helpful. They pay attention to the details and the information you give to them to support your search accordingly, which is really rare for most of the agencies I have contacted so far. They also work fast and respond quickly to your queries.

Dolun Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Dolun, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Hampton Hill office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Harley is one of the most talented, nicest, and genuine estate agent I've come across. He is very proactive, has an incredible knowledge of the local market, and a very good professional property adviser. Many agents will you into a property and leave you alone. Harley will help and advise you throughout the process and stays in touch afterwards to ensure you’re happy and content. I will definitely reach out to Harley next time I am looking to move and highly recommend him.PositiveProfessionalism

Munveer Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Munveer, Thank you for taking the time in providing such lovely comments about Harley in our Hampton Hill office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Tom provided a first class, professional and friendly service, always available to talk things through. Snellers sold my old house and helped me find a new home - I would never have been able to purchase the new place without Tom’s wily negotiating skills! I’ll be forever grateful for all the help and expertise Tom and Snellers provided throughout the process - can’t recommend them enough! Thank you, thank you, thank you!

Jane Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Jane, I was delighted to read the comments in relation to Tom and our Hampton Hill office and will ensure that these are passed on to the team. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Snellers have been excellent throughout. From the outset they have been most professional, working hard in this very difficult climate with myself as Landlord, as well as with my tenants. I can heartily recommend them as top class estate agents.

Patricia Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Patricia, Thank you so much for the fantastic feedback, the team at Hampton are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Had a fantastic experience with Christie from Snellers Hampton Hill office. She was always on top of any developments and ensured we completed on time. Always easy to reach and talk to, would definitely recommend her when buying or selling a property.

Anish Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Anish, I am writing to say thank you for your kind comments about the service you received from Christie and our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I contacted Harley about one of his listings and he arranged for his colleague show me the property. Jess showed me the property and was very friendly and professional. Harley communicated very well with me informing what is going on, the process and was very efficient at answering my queries. Due to clear communication I was always in the know and the total interaction with Harley did not last too long as the service was very efficient.

Hannah Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Hannah, Thank you for taking the time in providing such lovely comments about Harley in our Hampton office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We would like to thank Tom, the manager at Snellers Hampton Hill, for all his help with our house sale. He helped coordinate matters between our buyers and our solicitors. He provided advice and helped with negotiations for our onward purchase. He has been very attentive and always willing to help, so we are very grateful to him for keeping everyone on-board and informed at all times.PositiveQuality

As Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Sir/Madam, Thanks for the five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Currently purchasing a property with Snellers, and Ross Cameron has been outstanding. Easily approachable, always contactable and most of all shows genuine empathy with the emotions involved with a sale / purchase. Couldn't recommend Snellers and in particular Ross highly enough.

Matthew Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Matthew, Thank you for taking the time to leave a review regarding your experience with Ross in our Hampton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thank you to Jessica in Lettings for her wonderful customer service. She was extremely polite, very professional and so helpful which made our experience with Snellers a positive one. I would recommend anyone who is looking to rent a property in the Hampton area to go through Jessica.PositiveResponsiveness, Professionalism

Aisling Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Aisling, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Each member of the team we dealt with worked professionally with us to navigate the sale of our house. They listened and responded to our requests. Ross did a great job dealing with the coordination and negotiations. To date everything is going smoothly and Ross is keeping us up to date with the progress.PositiveResponsiveness, Professionalism

Anthony Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Anthony, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Have found everyone I have spoken to at Snellers to be very professional, knowledgeable and more importantly easy to get along with whilst listening to my needs for my next house. They have been reassuring and attentive throughout the selling process. Would recommend.PositiveResponsiveness, Professionalism

Tina Β· 16 June 2021 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Tina, Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. Kind regards, Sarah Tranter, Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 970 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 637.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent