Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleWalked past earlier this week and for some reason the office was full of staff. None wearing masks. No sign of any adherence to social distancing.
Why aren't you all working from home?
Tom · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Mr Ellery, Thank you for contacting us in relation to your concerns regarding our Snellers office. We have been working hard to ensure all our offices are COVID safe in line with the Government policy and are taking this very seriously. Our offices are not open to the public for walk-in visits and are by appointment only with the appropriate PPE. We will continue to review our policies and working practices with our staff in line with the government guidelines. Once again, I would like to thank you for bringing this to our attention and wish you well in these unprecedented times. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleCouldn’t fault their service - Tom Warrington and Clare Herring went above and beyond to ensure our house purchase went very smoothly - I would highly recommend using this branch of Snellers
Mark · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Mark, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleChristie managed a long and complicated sale process with great professionalism. Responsive and straightforward, prepared to go above and beyond to help the process and make the purchase as straightforward as possible .
Olly · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Olly, Thank you for your kind words regarding our Hampton office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI recently received an excellent service from Jessica and the team at Snellers. They were very friendly and polite and a pleasure to deal with.PositiveResponsiveness, Professionalism
Scott · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Scott, Thank you so much for the fantastic feedback, the team at Hampton are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe recently listed our property with sellers for rental and was extremely pleased with the way it was all handled.We had a couple of estate agents in the running but Snellers were competitive,professional and delivered a choice of suitable tenants with a few few days of viewings and it all went smoothly.We'd happily use againPositiveResponsiveness, Quality, Professionalism, Value
Amanda · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Amanda, Thank you for sharing your kind words with us. We are delighted you experienced a 5* service with our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleFound a great rental properly using Snellers. Good service and although I didn’t rent through the agent Jess her help was invaluable.
James · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear James, Thank you for taking the time to leave such great feedback regarding your experience with our Hampton office. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleHave been dealing with Olivia and she has been so helpful. Really supportive and so professional, not to mention understanding as this is all very new to me. Thanks Olivia and Snellers!PositiveResponsiveness, Quality, Professionalism, Value
Swiz · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Swiz We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI used Snellers to rent out my flat. The team are professional, very responsive and helpful from start to finish. Would definitely recommend!PositiveQuality, Professionalism
Benjamin · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Ben, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFantastically smooth experience with Jess at Snellers. Professional, thorough, super friendly and communication was great.
Highly recommend :)
Emma · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Emma, What a lovely review you have given regarding our Hampton office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleOlivia at Snellers was brilliant...really sincere, warm, authentic and followed up with a perfect house for our very specific requirements! 5 starPositiveResponsiveness
Amanda · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Amanda, thank you for sharing your kind words about Olivia. Your comments are much appreciated by the Hampton team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThank you so much to Jess for an excellent service. Jess was extremly professional, knowledgable and very proactive. It was a real pleasure to work with her! Gold star service.PositiveResponsiveness, Quality, Professionalism
Tania · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Tania, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe were shown round a couple of flats in the Hampton area by Harley - he was incredibly helpful, answered all of the questions we had and gave us extra information and tips to help us with our hunt for a flat! Thank you Harley!
Phoebe · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Phoebe, Thank you for your great review regarding our Hampton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleCouldn’t recommend this agency more: they were very reactive to our demands and helped us find an amazing property under a week! A special shout-out to Olivia who’s been super friendly and helpful regarding any concerns or questions we had :)
Imane · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Imane, We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSnellers have helped us sell our house just recently. They have been patient, friendly and professional at all times. Thank you to Jessica and Tom for all your help. Imogen
Imogen · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Imogen, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleOutstanding service. Professional, attentive and above all appreciate the human side of selling your home rather than merely box ticking. Thank you so very much. This is not just any estate agent - this is Snellers estate agent!!!!
Hilary · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Hilary, Thank you for your kind words regarding our Hampton office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleJessica is been a very helpfull and professional help for us for all the paperwork of renting an appartment. I highly recommend her services as well as her company. Most appreciated.PositiveResponsiveness, Professionalism
Angel · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Angel, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSold a property via Snellers, they gave great advice on the price point and helped to arrange a good number of viewings, eventually leading to a sale at asking price. Tom and Christie get the thumbs up from me!
Gilbertas · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Gilbertas, Thank you so much for the fantastic feedback, the team at Hampton are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleJessica from lettings was fantastic!
With her friendly and professional manner she went above and beyond the normal call of service, I would certainly recommend Snellers Hampton Estate Agents to anyone.
Juan · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Juan, Thank you for your great review regarding Jessica and our Hampton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 4/5
GoogleJess was very helpful during our searches for a rental property. She kept us up to date on new offers and was very patient with all our questions.PositiveResponsiveness, Professionalism, Value
Jacqueline · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Jacqueline, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Hampton Hill office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJessica and Tom and the team at Hampton Snellers were very impressive when we purchased our new home from them. They were professional and responsive.PositiveResponsiveness, Quality, Professionalism
Judith · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Judith, We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBig thank you to Harley from Snellers . Harley is an upstanding guy, extremely professional and the care and concern he had for all of our enquiries, someone you can firmly put your trust in.
Definitely someone I would go back to if needed.PositiveResponsiveness, Professionalism
Sandra · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Sandra, Thank you for your great review regarding our Hampton Hill office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe have received a very good service from Harley Baker from Snellers, he was very responsive and involved during our property search, honest and helpful during negotiations and flexible with appointments. Thank you!
Przemyslaw · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Przemyslaw, Thank you for your kind words regarding our Hampton office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleHad 3 options to choose from for selling my property and from the off Tom Warrington and team really stood out with the attention they gave to the valuation and the total professionalism throughout the sales process and they shared some excellent advice. Would certainly recommend to anyone selling in the Hampton area.PositiveResponsiveness, Quality, Professionalism
Wyn · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear Wyn, Having read your review, we would like thank you for your feedback about our Hampton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThis has been a very difficult year under covid 19 but the team carried on , making it convenient and accessible for us to continue with our sale.
Tom and Christie especially have been working hard on getting the sale for us.
Christie was very informative on keeping us up to date and pushing the sale to go through
of which we are very grateful.
Many thanksPositiveResponsiveness, Professionalism
David · 16 June 2021 · Snellers Hampton
Agent replied · 15 June 2024
Dear David, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind regards, Sarah Tranter Customer Relations Team
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