Trusted Agent profile
★★★★★
1,377 reviews across 3 offices and 3 platforms
Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.
1,048
Reviews on Google
All 3 offices
5
Reviews on Yell
All 3 offices
324
Reviews on Trustpilot
Business-wide
Snellers's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GoogleRating only, no written review.
Dear Elda, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Rodica, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Elif, Thank you so much for leaving a 5 star review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleHad a fantastic experience here and even managed to find our dream home for the wife and kids! Kudos to Hope for helping us out!PositiveQuality, Professionalism
Dear Fergus. Thank you for taking the time to leave a review regarding your experience with our Kingston office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI highly recommended this branch. Hope has been incredibly helpful and delivered smoothly and quickly. Consider yourself lucky if you rent or buy with Snellers Kingston.
Dear Federica, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
4/5
GoogleAfter the pandemic, my rental house search was an absolute nightmare. Luckily, along the way, I found lovely Hope from Snellers. From the beginning, she understood my needs and did her very best to find the ideal property for us, showing care and implication all along. The level of humanity that Hope showed in these difficult times was truly appreciated and rare to find.PositiveResponsiveness, Professionalism
Dear Grace, what a lovely review you have given regarding our Kingston office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSnellers helped me and my friend organise moving out into my first flat with the help of Hope doing a great job of getting everything sorted and organised from the viewing to all the paperwork. Would certainly recommend them to anyone looking to find a rental property.PositiveProfessionalism
Dear Rory, what a lovely review you have given regarding our Kingston office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMoving from Canada, we had a hard time finding an agent willing to navigate the extra hassle associated with an international renter. Luckily, we found Hope, who was courteous, professional, and incredibly patient in answering our questions, which went well beyond renting. I can't tell you how much time Hope devoted to us to ensure that everything was up to standard and that we understood each part of the process. Planning an international move during a pandemic and in the months after Brexit is obviously stressful, but Hope alleviated so much of that and showed unending patience as we awaited our visas. If you're planning to move to the area, whether from in-town or across the world, I can't recommend Hope and Sneller's enough!PositiveResponsiveness, Quality, Professionalism, Value
Dear Brandon, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI had received an outstanding service from this agency, in search for a property for my family, Hannah had been an excellent agent in assisting us with this important search. She had been very prompt corresponding with our needs. on the phone and email we never had to wait more than a few minutes. really amazingPositiveResponsiveness, Quality, Professionalism, Value
Dear Goodfella. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI would highly recommend Hannah Amirjani and team at Sneller Kingston Estate Agents. Hannah is very professional, from our first meeting and throughout the whole process. She was very responsive and had a caring attitude during our communication and the following properties viewings.PositiveResponsiveness, Quality, Professionalism, Value
Dear Daniel. Thank you for sharing your kind words about Hannah. Your comments are much appreciated by the Kingston team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe are looking for a place to rent in Kingston and Snellers are helping us immensely. Hannah is very helpful and professional in her approach. She arranged for viewing the houses quickly and efficiently. She is friendly and detail oriented in her job. I wish her and Snellers the very best.PositiveResponsiveness, Quality, Professionalism, Value
Dear Ramesh, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleThis is the first time I have used Snellers as Letting Agents and they have been truly professional from initial engagement through to all aspects of managing viewings, and subsequent completion activities, with effective communication throughout. Thanks to Daniel, Hannah and Hope for the responsive service and I would have no hesitation in recommending the team.PositiveResponsiveness, Professionalism
Dear Kiran, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleHi I wanted to share my fantastic experience with Snellers estate agents in Kingston. Lilli have done a very professional job with handling my letting requirements and for sure I will use her again and recommend them if you looking for property to let in Kingston! Well done Lilli!!PositiveProfessionalism
Dear Medhat Thank you for taking the time in providing such lovely comments about Lilli in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleI’m not usually one to write reviews but felt I needed to for the exceptional service I received at Snellers. I really want to say the biggest thank you to Hope who made the whole process with my property search actually enjoyable and stress free. I really felt as though she went above and beyond to ensure I was happy and kept me updated every step of the way. Couldn’t recommend enough, thank you Snellers.PositiveResponsiveness, Professionalism
Dear Georgia. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe were delighted with the service levels, exceptionally helpful attitude and professionalism we received as part of our service during a recent let with Snellers. We wanted to express our gratitude to both Tom & Hope, who make the process seamless and problem free. Their communication and responsiveness was first class, even when we asked some difficult questions and we really felt as though they went above and beyond to ensure things went smoothly. They come highly recommend by us, thank you team SnellersPositiveResponsiveness, Quality, Professionalism
Dear Sylvie, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleThis is the 2nd time I have used Snellers Kingston to rent a property and the 2nd time they have been incredibly professional, efficient and responsive. Hannah was a brilliant from day one. She showed me the property, put forward my offer and dealt with the tenancy application progress. I love how diligent she was on calling me to keep up momentum on the tenancy process, very professional!PositiveResponsiveness, Professionalism
Dear Giles, We are thrilled to hear that you are pleased with the service you have received from Hannah and our Kingston office and that you’ve kindly taken the time to write a fantastic review. Kind Regards Sarah Tranter, Customer Relations Team
5/5
GoogleMy wife and I were incredibly fortunate to work with Lilli at Snellers Kingston. Not only was she very professional, but helped us get an amazing new flat at a great rental price. This was all confirmed quickly, and she was very helpful throughout the process (which can be quite overwhelming with the amount of forms and payments that have to be made). We've been in our ideal home for a few months now, and couldn't be happier.PositiveResponsiveness, Quality, Professionalism, Value
Dear Jason, Thank you for your great review regarding our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleWe recently rented a property at Kingston via Snellers and have been extremely impressed with the overall experience. A BIG thank you to Hope who understood our requirements, recommended the right property and was a pleasure to interact with throughout the process. She was always willing to help us out with any queries, nothing was too much trouble for her to manage. I have already recommended Snellers to a couple of my friends and colleagues which is a real testament to Hope’s work..PositiveResponsiveness, Professionalism, Value
Dear Siddhartha, What a lovely review you have given regarding our Kingston office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Trustpilotfive STAR service
Ayca & Amy, were amazing finding me a new home. Super responsive and so helpful with the whole process. Can’t thank them enough for making it so easy.
Dear Lucy, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Teddington office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotProfessional and friendly service. Highly Recommended
After using Snellers letting services for over 2 years as a landlord I recently engaged them to sell my property. From the moment I first spoke to the sales team I was completely impressed by the level of customer service and their professionalism. They continually kept me informed of progress and feedback, provided sound and well informed advice and guided me through the selling process with patience and understanding. The end result is that I sold my property and attained the price I was after. Thank you to Chelsea, Harry and the team. Highly recommended.
5/5
TrustpilotTrusted Agents with a tailored service for my family
Amy and Ayca were amazing when we were looking for a rented property. They took our requirements and timeline into consideration. They kept me informed and up to date on process. Really appreciate their help and support.
5/5
TrustpilotHad a really stressful house move and…
Had a really stressful house move and thanks to Charlie Greene it all went through smoothly. Thanks so much
5/5
TrustpilotHad a great experience recently buying…
Had a great experience recently buying a house with Charlie from the Twickenham branch, would highly recommend
5/5
TrustpilotHad a great experience with Snellers…
Had a great experience with Snellers and their agent Charlie when selling my house, can’t recommend enough.
Dear Jono, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.
The three Snellers offices, by town:
Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.
