Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

★★★★★ Excellent

1,378 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,378 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

325

Reviews on Trustpilot

Business-wide

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Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Snellers office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Great experience with Sophie, Jessica and Frank in Snellers Hampton Hill, a smooth process start to finish. Thank you so much!PositiveResponsiveness, Quality, Professionalism

Jack · 16 June 2022 · Snellers Hampton

5/5

Google

Ross was very knowledgable and took extra time out of his day to help with my property search, I would recommend him to anyone looking to buy in the area!

Sasha · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Sasha We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Tom Warrington was an excellent sales agent, he managed the communications between ourselves and the seller calmly and professionally.

Philip · 16 June 2022 · Snellers Hampton

5/5

Google

I have been speaking with Tom for a few weeks and I must say despite me not being a client of his, Tom has given me great free advice with regards to my property and has always been on hand to help. I have not sold my property yet but I wouldn't use anyone else based on his help to date.PositiveProfessionalism

Henry · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Henry, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have recently rented a flat with snellers and I must say that the agency is really good a specialy Gabriel is very nice and a very good. I will recommend the agency based in a experienced with a good members of a letting staff like Gabriel .

Mano · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Mano, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I cant compliment Taylor Harris who recently showed me around a house in Teddington. He was extremely impressed by his warm and open communication skills. He struck the perfect balance between listening to my requirements whilst pointing out the benefits of the property we were viewing.PositiveResponsiveness, Professionalism

Claire · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Claire. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Taylor Harris has a genuine passion for finding the right home for his clients, even if he isn’t selling the Propery himself! Whilst on a viewing with Taylor I mentioned I’d seen a property with their Twickenham office 6 months previous. The property was no longer on the market but it was the place for me. Taylor took note, went off to do some digging and a week later my offer was accepted! This was despite the property not being on the market and registered with another agent in the Twickenham office. The only thing Taylor had to gain was seeing me get the property I wanted! He didn’t stop until I got it! He has an honest and genuine approach to selling properties. It’s a winning formula if you want your Propery sold. Thank you Taylor.

Madeleine · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Madeleine, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Me and my partner have been looking to rent and Jessica from snellers has been amazing! Always quick to respond and excited to show us places. She has really listened to what we have asked for

Jade · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Jade, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Taylor, Tom and Gary were extremely helpful and professional. Great at answering all our questions and guiding us through the process with a really friendly manor. The sale was so well organised and as a result very fast, exceeding our expectations.

Luke · 16 June 2022 · Snellers Hampton

5/5

Google

Over the last few weeks we have been contacting different agents for the start of our search in Hampton, we have found Taylor and Ross to be two of the most friendly, responsive and generally pleasant estate agents we have spoken to. I have recommended snellers as the first agent to call to all of the family! Thanks, James and LindaPositiveResponsiveness, Professionalism

James · 16 June 2022 · Snellers Hampton

5/5

Google

Dear Snellers We just want to say that today we had the chance to view a property with Taylor who was the most informative and welcoming worker we have met. He allowed us to ask questions but more importantly, he was well prepared. We will be writing also a good review. Many thanks BPositiveResponsiveness, Quality, Professionalism, Value

Travel · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

The Lettings team at Snellers have been fantastic! Sophie and Jessica in particular have been very quick to respond to queries and always go the extra mile to assist new landlords. Couldn't be happier with the service!

Salim · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Salim, It’s great to hear that you have had a brilliant experience with our Hampton Hill office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Great experience with Snellers, Thank you Tom, Sonia and Clare for a good professional service. Keeping me up to date. Good Comms between the team whoever I spoke to was up to speed on the latest. Thanks again for making this an easy and good experience, bearing in mind this was mostly all handled during lockdown and without us having to be present in person.PositiveResponsiveness, Professionalism

Mick · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Mick, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We bought a house through Snellers & our agent Ross Cameron was a delight to work with. He was at all times professional, friendly & helpful. We would highly recommend Snellers!

Louise · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Louise, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

A big WOW and massive thank you to fabulous Jessica Taylor and her team. Jessica’s dedication and endurance in making our lovely home come through was clearly wonderful. Jessica’s communication style was a winner and so was her creative thinking in the process of smoothly and efficiently pulling it all together in a professional but also gracious way. We feel very grateful for your ‘ten out of ten’ service. Thank you thank you:) Warmly, Nina

Nina · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Nina, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Snellers Hampton have been helping me with house tenancies for 7 years or so now and I have nothing but praise and thanks for their excellent service. It is what I would call a personal approach, which understands my needs and works with all parties to resolve thuings. I would single out Jessica Taylor for speacial praise, for very recently ironing out some difficult requests from an out-going landlord, and for her skilled and considered negotiating skills in bringing about an agreement that was acceptable to both parties. She has a deep grasp of the intricate tenancy legal regulations, and excellent relationship management skills to implement them succesfully. Thank you Jess

Nigel · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Nigel, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have had a really positive experience recently from Snellers. I've been in regular contact with quite a few in the team including Jessica, and Emma who showed me around a flat in Feltham. They were all very lovely, approachable and professional. I didn't pick a place this time (due to my own circumstances), but I would consider contacting Sneller's again in the future if I need to look for somewhere.PositiveProfessionalism

Gwen · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Gwen, what a lovely review you have given regarding our Hampton office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We recently sold a property using Snellers and they were efficient, calm and friendly throughout. The quality of the sales photos, plus information included on their website was of a high standard and presented our property well. The Snellers team provided excellent support throughout what proved to be a protracted sales process, in particular Clare Herring and Tom Warrington worked very hard to liaise with both our seller and buyer to ensure a successful and timely outcome.We would have no hesitation in recommending them to anyone who is looking to sell their property.PositiveResponsiveness, Professionalism

Julie · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Julie, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We recently sold our house through Snellers in Hampton Hill and we have been so impressed with the service and guidance we received from start to finish. Our agent Ross made the whole process smooth, stress free and, dare I say, enjoyable. We will be recommending him to our friends & family and will be seeking his advice in the future

Paul · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Paul. Thank you for sharing your kind words about Ross. Your comments are much appreciated by the Hampton team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Finding a home with Sellers was a wonderful experience! I was in contact with Jessica and she made sure the houses I was seeing ticked all my boxes and was super helpful in finding the right place even though I was insanely picky. She was very helpful in the process of filling out the forms and understanding all the paperwork as well! I had some interaction with other on the team as well and they were all so helpful!

Deena · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Deena. Thank you for taking the time to leave a review regarding your experience with Jessica in our Hampton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We recently appointed Snellers to sell my mother’s house in Teddington. We had appointments with a number of agents but Gary Oliver was by far the most impressive. He was very well prepared and we felt totally confident in making the decision to proceed with the sale . Gary suggested an “Open Day” , not something that we had ever considered. He was absolutely correct and it was a huge success. Claudia Bedenko progressed the sale and kept us informed throughout. Nothing was too much trouble for her, she was kind and sympathetic and reassured my Mum constantly.Moving house in your 80’s is a stressful endeavour and Claudia’s kindness helped enormously. We exchanged contracts today and Mum is looking forward to a new life by the sea. Thank you to the whole team at Snellers- you are all amazing. We can’t recommend you highly enough.

Sally · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Sally, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have bought my current house through Snellers Hampton and I'm impressed with how the agency handled the sale from the very skillful way Ross negotiated the price (although not in our favor😉)to the support Clare from after-sales support provided to get this sale over to completion. Selling and buying property is such a stressful process with so many parties involved, it is so hard sometimes to know who to really trust but with the support of Ross and Clare we have managed to complete within 2 months! They have been so helpful and professional and made it that much easier for me. I hope I don't have to think about selling my new lovely home any time soon but when I do, Snellers Hampton will be the only agency that I will consider.PositiveResponsiveness, Quality, Professionalism, Value

Marzena · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Marzena, We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We didn't rent from Snellers due to some unlucky circumstances and events. However I wouldn't praise enough the professionalism, kindness and hard work from Jessica Taylor from the branch in Hampton. She went above and beyond to find the best place, meet our needs, often anticipating them. Suddenly we had to stop any search due to unforeseen circumstances, however I would recommend Jessica to anyone is looking for a property with the area. Thank you

Alessio · 16 June 2022 · Snellers Hampton

Agent replied · 15 June 2024

Dear Alessio, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

The service we received from Snellers…

The service we received from Snellers has been nothing short of EXCELLENT. Robert and Marcus gave us their undivided help and attention in gathering the necessary paperwork etc... to secure our rented accommodation. They were on the case 24/7 and deal sealed within a week. We cannot wait to move in! Massive THANK YOU Snellers!!! Daniella and Claudia

Daniella · 1 June 2022 · Snellers Kingston Upon Thames

Agent replied · 15 June 2024

Dear Daniella, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 970 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 637.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

Reviews may appear on more than one platform.

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