Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,378 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,378 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

325

Reviews on Trustpilot

Business-wide

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Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Snellers office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Hanna has been supper helpful, helping us find a property to rent, has also been amazing in the process of agreements and made it really easy and simple for us.

Emily Β· 24 October 2022 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Emily, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Hannah was very helpful in making sure all of our questions asked were answered and if she did not know the answer she made sure to ask the tenant and get the info back to us ASAP. Even when Hannah was not available a man on the phone was very helpful and pleasant to talk when we needed Hannah to get back to us.

Tommy Β· 24 October 2022 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Tommy, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Snellers Kingston - specifically Anna Harrison - has been looking after me in my rental property for the last year and a half - Anna has always been helpful, professional, friendly and super efficient. Great service!PositiveProfessionalism

Marco Β· 24 October 2022 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Marco, Thank you for your great review regarding our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Best lettings agency In Kingston. Extremely effecient with the best staff you could ask for. Simon answered every question me and my wife had and bent over backwards to get us a great contract. Communication was top notch. Would definitely recommend πŸ‘Œ

Abu Β· 24 October 2022 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Abu, Thank you for your kind comments regarding the Kingston team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We were lucky to find a perfect flat for us through Snellers. Hope has been so kind, helpful and professional throughout the process and we are truly grateful for the excellent service she has given us. It would have been a lot more stressful without her!PositiveResponsiveness, Quality, Professionalism

Victoria Β· 24 October 2022 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Victoria, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Snellers helped us rent our very first home in London, and made the entire process extremely easy. We were up and running in less than two weeks, we had a response to every email we sent them in hours, and they helped manage expectations while we waited for our (delayed) BRP cards to arrive. We're grateful to Hannah and Simon in particularPositiveResponsiveness, Professionalism

Timothy Β· 24 October 2022 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Timothy, We are thrilled to hear that you are pleased with the service you have received from our Kingston office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

My wife and I had a wonderful experience with Snellers Kingston Upon Thames office. Special thanks to Ms. Hannah Amirjani who took it upon herself to help us find the perfect home. She was extremely helpful, responsive and professional, which made the whole process much more efficient, and we ended up finding the perfect place within hours. I definitely recommend Snellers for anyone looking looking to find a suitable property in Kingston Upon Thames; the service is exceptional.PositiveResponsiveness, Quality, Professionalism, Value

Yacoub Β· 24 October 2022 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Yacoub. Thank you for taking the time to leave a review regarding your experience with Hannah in our Kingston office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We have just completed the process of renting a property through Snellers, and have had a great experience! Thomas was there from the beginning helping me with viewings and suggesting upcoming properties to us. Once we found the right one, he went to the extra mile to help us with all our queries and requests - and even helped with our rental application too! Hannah also helped with a viewing and both staff members were very friendly, informative and professional! Thank you!

Al-Yasa Β· 24 October 2022 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Al-Yasa, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Kingston office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We were renting our house out for the first time, due to a relocation abroad. After unsuccessfully trying to rent it out ourselves, we handed the reigns over to Hannah from Snellers. Immediately, we had several potential tenants viewing the property and we quickly secured tenants we were happy with and for a suitably monthly rental income. Hannah was great at communicating with us in a timely manner so we were aware of where we were in the process and answered any questions promptly. Happy with the service we received, we would recommend to others.

Nisha Β· 24 October 2022 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Nisha, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

As a landlord I would highly recommend Snellers as a Lettings agent. I was especially impressed by Hannah Amirjani who handled my property on a day to day basis. She was professional, efficient and very happy to accommodate specific requests. I was also very happy with the service from Simon Harding, the Manager who oversees the letting team. He was very helpful when I had specific questions. Too often I have dealt with agents who have oversold their services and failed to deliver but I was pleasantly surprised how Snellers met my expectations and at times exceeded them. I would highly recommend them and they will remain my go to letting agents in Kingston.PositiveResponsiveness, Quality, Professionalism

R Β· 24 October 2022 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

We are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

As landlord, I would highly recommend Snellers as a Lettings agent. They are very professional, efficient to handle our property and quick to find the good tenant within 1 weeks! Great Job! I was also very happy and satisfied from Simon Harding & Hope Jones for their services and quick response. Highly recommend Snellers and their teams due to the great services we received!!

Louisa Β· 24 October 2022 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Louisa. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Hannah and the team at Snellers have been wonderful! After finding out we had to move unexpectedly we didn’t have any help from our current agency and many others didn’t even answer or call us back! Hannah and the team really came to the rescue! Hannah was able to arrange a viewing of our future home and the whole process has been wonderful. The team could not have been more helpful and polite whenever we contacted them. The paperwork was completed exceptionally quickly and any queries and requests were handled promptly and perfectly. We highly recommend Hannah and Snellers to anyone looking for a new rental property and look forward to dealing with them throughout our tenancy.

Jessica Β· 24 October 2022 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Jessica, thank you for taking the time to leave a 5* review for Hannah and the team in our Kingston office. I will ensure your great comments are passed onto the team. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Snellers is a fantastic agency. Throughout our whole house finding process we were in touch with Hannah. From start to finish she was very considerate of what we wanted, patient with all our questions and never condescending like some other agencies have been to us. Our process for signing a contract was lengthy with some bumps along the way but Hannah was always there for advice and she never failed to get back to us with any questions we had. Overall a fantastic experience, far smoother than we had anticipated and we are immensely happy. Looking forward to being in our house and having Snellers there for support and advice throughout our tenancy. Thank you for a great experience Hannah!!

Saima Β· 24 October 2022 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Saima, Thank you for sharing your kind words about Hannah. Your comments are much appreciated by the Kingston team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have been very impressed with Snellers since they took over the management of our small block of 9 flights. Their communication and action is good and willingness to address any problems.

Anne Β· 25 August 2022 Β· Snellers Teddington

5/5

Google

We are a group of 10 leaseholders who were extending our leases at the same time. Although we chose to hire another company to represent us we would highly recommend Sneller Commercial Surveyors when it comes to their professionalism. Mrs. Chhaya Pankhania was very helpful and responsive with her correspondence. She provided all the information we asked and needed in order to make our decision. The fees were very competitive. Overall great experience

Di Β· 25 August 2022 Β· Snellers Teddington

5/5

Google

Very pleased to have instructed Snellers as our agents for our property sale. An extremely professional agency throughout the process. Communication was excellent - which came at appropriate and regular intervals. Clare Herring was an absolute star in progressing the sale - chasing the solicitors and liaising between parties as and when required. Not the most straightforward of sales - through no fault of Snellers - so thanks to you all!PositiveQuality, Professionalism

Ross Β· 24 August 2022 Β· Snellers Hampton

5/5

Trustpilot

Excellent service for the sale of my flat.

I was very pleased with the way Snellers handled the sale of my flat.Martin, the agent, was very easy to deal with, always being friendly, helpful, and professional.He dealt with one or two difficult situations with calm and brought to bear his obvious experience. He remained on top of the details, and dealt well with the buyer.I would highly recommend Snellers.

Alan Β· 20 August 2022 Β· Snellers Kingston Upon Thames

Agent replied Β· 15 June 2024

Dear Alan, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Vivian Β· 16 June 2022 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Vivian, Thank you for leaving a review. We are delighted you experienced a 5* service with our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team

4/5

Google

Rating only, no written review.

Chi Β· 16 June 2022 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Chi, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Alicja Β· 16 June 2022 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Alicja, thank you for leaving us a 5* review. We are pleased to see that you have had a positive experience. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Rating only, no written review.

Glen Β· 16 June 2022 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Glen, thank you for your 5* review. Kind regards Sarah Tranter Customer Relations Team

4/5

Google

Rating only, no written review.

Alejandra Β· 16 June 2022 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Alejandra, thank you for your 4* review. Kind Regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Alicia Β· 16 June 2022 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Alicia, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Snellers provided a First Class Service, and highly recommended;)PositiveResponsiveness, Professionalism

Patrick Β· 16 June 2022 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Patrick, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 970 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 637.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

Reviews may appear on more than one platform.

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