Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

★★★★★ Excellent

1,378 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,378 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

325

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Snellers office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Smellers and especially Gabriel have been wonderful to deal with during a very long and arduous process of finding a new home. Gabe has helped us every step of the way and has been patient and willing to help answer all our questions as this is the first time in many years that we have moved House. If you are looking in Hampton Hill. Look no further than Gabriel at Snellers.

Graham · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Graham, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Sadly our proposed purchase of a property in Hampton Hill fell through; however, my wife and I would like to express our gratitude to Tom, Gary and the team at Snellers who were fantastic. Very communicative throughout and user friendly. We’ll certainly be using them going forward with our property search and future disposal.

Jack · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Jack, We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have had extensive experience of estate agents over recent years but the team at Snellers are by far the best that I have dealt with. They offered excellent pre sales advice as well as getting high numbers of serious buyers through the door and once the sale was agreed their dedicated sales support manager navigated us through the process, often keeping us better informed than our conveyancer. I would thoroughly recommend them

Julia · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Julia, It’s great to hear that you have had a brilliant experience with our Hampton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

If anyone is looking to rent a place to live then I would recommend Snellers as they provide outstanding service as they take care of everything as all the process is done online you just need to go and collect the keys. Specially Gabriel Banner was excellent who was looking after me. Also they provide 3rd party links which help in transferring energy suppliers, broadband, council and water bills which is really good.

Joyson · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Joyson, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Over the last 18 month, Sneller’s have dealt with renting out my property and then selling it. Both were done without any fuss, finding great tenants initially and then a good purchase price for the property. Tom and Gary were both extremely helpful and dealt with any problems that arose quickly and with professionalism.

Emma · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Emma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Recently purchased a house through Snellers Hampton and had amazing service from Taylor throughout the 4 month purchase. He was very friendly and gave us lots of valuable advice throughout the process especially being first time buyers. I would highly recommend! Thanks for all you help!

Becky · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Becky, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Josh Moody of the Hampton Hill office, property management team, was amazing all through my time as a landlord with Snellers. Nothing was ever too much trouble, he was knowledgeable and hard working. I never had to wait long for a reply to a phone call or email. All told, he made the whole letting experience quite seamless. Well done Josh.

Margaret · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Margaret, Thank you for taking the time to leave a review regarding your experience with Josh in our Hampton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We recently sold the house my mum had lived in for over 60 years through Snellers Hampton. The team at Snellers were excellent making the process as least stressful as possible for my mum. Many thanks to all involved and in particular Jessica who constantly kept me updated

Sharon · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Sharon, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Taylor has been real good to us through the process from start to end. He made it easy for us to understand what’s happening step by step. Very professional and responsive. Taylor’s insights have been valuable for us in purchasing the property. Always available to answer our queries and emitted very friendly environment. Would definitely do business with him again in future.

Naim · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Naim, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have to say it has been a pleasure to work with Sneller’s especially Jess and Alex have been great in supporting our search for rent properties. Prompt with view scheduling and follows based on our requirements. Would definitely recommend their services.

Lakshman · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Lakshman, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I cannot thank Sophie Sheppard enough for going that extra mile. She's always been incredibly helpful when issues arises and ensures that things get done. I would highly recommend Sophie at Snellers Hampton Hill. Thank you Sophie for all that you do, your efficiency and kindness is much appreciated. Great and professional services received at all times.

N · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear N Ray, hank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Hampton office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I highly recommend Snellers Hampton in particular Sophie Sheppard, Senior Property Manager. Sophie is very professional and always handles our queries and issues promptly. As a tenant it is great to have a person to reach out to whenever we need knowing that the issues will be dealt with and followed up through.

Tânia · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Tania, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We are very happy with the service we received. The whole team is great. Tom, Jessica and especially Taylor who mostly dealt with our sale. Taylor was very attentive and professional. Always kept us updated. I highly recommend Taylor and the team. Thank you for great work!

Ewa · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Ewa, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Hampton office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I was really happy with the service I got from Snellers. Gary Oliver was very friendly and approachable when we first met him and gave by far the best impression of all the companies we had round for valuations. When we listed our property with Snellers the team organised an "open house" and managed to arrange more viewings than I expected we would get in such a short time span, and got us two offers at or over the asking price. During the sale process in the run up to exchange I've been really happy with the service provided by Taylor Harris and Claudia Bedenko who were both really attentive to our needs, keeping us in the loop and doing everything in their power to help speed things along. This is the first time I've sold a property so I was honestly quite unsure about how it all works and to be honest, quite nervous, and I've been really pleased with our choice of agent.

Tom · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Tom, It’s great to hear that you have had a brilliant experience with our Hampton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Having used a different estate agents for the first 6 months of my property going on the market where nothing happened I had started losing trust and hope in getting it sold. I then instructed Snellers and Jessica was my main contact. Jessica has been 100% fantastic through the sale of my property. Her local and overall knowledge of the market has ensured I sold my flat in the current market and in reasonable timeframes. I felt Jessica listened to me and understood my needs. She checked in regularly and was able to chase any delays. Selling a flat is a stressful process, however Jessica made this as smooth as possible, provided reassurances when needed and overall was very supportive. I wouldn't have been able to do this without her! I highly recommend Snellers and the team. Thank you.

Heena · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Heena, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We have recently completed on our dream home with Snellers and have been very impressed with them from start to finish. Taylor in particular was a pleasure to deal with, very professional and knowledgeable about the area. Claudia was also an excellent help to us throughout, thank you team! Would highly recommend them.

Christina · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Christina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jessica has been wonderful to work with, she has been extremely helpful and always updating us immediately when need arrived. She has helped us in all aspects with making our first move as smooth as possible Would highly recommend Snellers for any future moving

Abbie · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Abbie, We really appreciate you taking the time to leave such lovely comments about Jessica. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Hampton team in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I recently renovated my property before placing it back on the market. Before the renovation, Yacine visited the property with me and provided me with feedback on what I should and shouldn't do. His advice was much appreciated. During the renovation, Jessica supported me, and provided me with a valuation upon conpletion. A candidate was proposed to me the day after the property went on the market. She rang me with a detailed description of the candidate and I agreed to the lease. On Monday, I signed the tenancy agreement for a three-year letting. I was very happy with the service provided.

W · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear W, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

A great experience dealing with Jess and the team at Snellers. Jess was extremely helpful and speedy with the renting process. Thank you to Jess for all her hard work. Also thank you to Agnivesh for taking us around the property and being just as helpful.

Marcus · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Marcus, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We are grateful to Tom, Taylor and Jess at Snellers Hampton Hill for managing our sale. It was a long process in turbulent times for the property market, but Snellers were quick to find solutions. We were impressed that when our first buyer fell through, Snellers achieved a matching offer within 24 hours. Thanks again to Tom and the team for their help with the sale of our house.

Adam · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Adam, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I can't thank Gary, Tom and all the team at Snellers for helping us sell our family home. The team got us through what has been a very stressful and difficult time, their support and kindness was incredible. Super-efficient, respectful and responsive to every hurdle that came our way. We couldn't have got through this without you, thank you

Sally · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Sally, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I cannot speak highly enough of Snellers, particularly Gary, Claudia and Taylor for their professionalism, constant support, calm guidance and a sense of humour in what was at times a potentially fraught path. With those qualities and reassurances from them we achieved exactly what we wanted, it may have been a roller coaster at times but I definitely have come away having loved the ride! I cannot thank you guys enough. I also have to mention the Property Management team who looked after the property for the last 11 years, again brilliant service. Thank you all.

Rachel · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Rachel, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our Hampton office and Property Management team, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Having had some issues that have needed addressing Sophie Sheppard has been absolutely brilliant in getting our issues addressed, fixed, and repaired straight away. Sophie has been brilliant at communicating and keeping us informed and updated regarding our tenancy and our issues of late. Sophie is the best that we have ever dealt with and certainly deserves her title of Senior Property Manager.

Liam · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Liam, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sophie, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We cannot speak highly enough of Snellers in Hampton. From the very start they were so professional and kept us informed every step of the way. Our move was more than a house move and they all took this on board. Our lifesaver was Jess who really saved the day. But a huge thank you to all of the team, Gary, Tom, Taylor and the wonderful Jess.

Linda · 16 June 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Linda, It’s great to hear that you have had a brilliant experience with our Hampton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 970 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 637.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent