Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

★★★★★ Excellent

1,378 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,378 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

325

Reviews on Trustpilot

Business-wide

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Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Snellers office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Priya has been absolutely amazing

Priya has been absolutely amazing! She went above and beyond to find my parents their dream property and made sure that we secured it. Her assistance has made the entire process so much easier and stress-free. I highly recommend her to anyone looking to buy a new home. Thank you so much, Pyria! I would recommend her to anyone who is looking to buy a new home. Thank you so much, Priya!

Mrs · 19 September 2023 · Snellers Kingston Upon Thames

Agent replied · 15 June 2024

Dear Mrs Matters, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Priya will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Georgia · 19 September 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Georgia, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jess was super helpful with trying to find us a new home! I couldn’t recommend her enough!

Octavia · 19 September 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Octavia , Thank you for taking the time to leave a lovely review regarding Jess. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Had an overall good experience. Prompt, responsive. Good systems in place to manage the administration involved. Would recommend.

Daleen · 19 September 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Daleen, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Snellers Sales team has been very helpful with our property search. Highly recommended.

Jo · 19 September 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Jo Jo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

A awful service in a hard market. I would avoid. Promises a lot when trying to secure your property to market. Does not follow up on those promises (I was ignored for the duration of contract), the worst estate agent I have worked with.

Nick · 19 September 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Nick, It is disappointing to read that you have not received a five star service from our Hampton office. Thank you for bringing this to our attention and I have asked the Director of the office to make contact with you regarding this issue. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Excellent customer service from beginning to end! We were kept informed throughout the whole process and all options were explained to us carefully and fully. I highly recommend the team here!

Joanna · 19 September 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Joanna, Thank you for your kind comments regarding the Hampton team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I am renting a house in Hampton. Mr Ethan Umpleby has been extremely helpful in the entire process. He was particularly speedy in obtaining acceptance from the landlord for my offer.

Ken · 19 September 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Ken, Thank you for taking the time to leave a lovely review regarding Ethan. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Taylor helped us many times in our long search for the right property in the Bushy Park area, he was very supportive of our requirements and always greeted us with a smile. He gave us time to explore each property and was honest and helpful in answering our questions.

Matthew · 19 September 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Matthew, We really appreciate you taking the time to leave such lovely comments about Taylor. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Smellers are acting on behalf of my mother in law Evelyn. From the beginning nothing has been to much trouble all the staff have been so helpful and friendly. First class service we will definitely recommend

Bob · 19 September 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Bob, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

A big thank you, to Snellers at Hampton Hill. Especially Anthony, Taylor, Alina, and Ross for the sale of our property, there were outstanding, keeping as informed on all the viewings, and there were some viewings all in a week we had offers and was sold.,and getting the best price. Would highly recommend Snellers and also again thank you .

Carol · 19 September 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Carol, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

My partner and I used snellers to buy our first home, and Taylor and Claudia were efficient, friendly, beyond helpful, and acted quickly on all enquiries. Without them, we couldn’t have pushed through our exchange as quickly as we did, they were fantastic and I highly recommend.

Isabelle · 19 September 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Isabelle, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jessica has been so helpful and professional in assisting us with our apartment rental! In this crazy market it has been nice to have the constant communication throughout the process of securing our place. Would highly recommend Snellers for anyone looking for their next home!

Cassidy · 19 September 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Cassidy, Thank you for your kind comments regarding Jessica and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Snellers Hampton Hill, with a special mention of Jessica Taylor, played an instrumental role in facilitating a seamless experience for me, from submitting an offer for a property to its eventual acceptance. Their communication was consistently excellent, marked by a friendly and helpful demeanor throughout. I wholeheartedly recommend their services.

Vittorio · 19 September 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Vittorio, Thank you for your kind comments regarding the Hampton team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Taylor and Claudia at Snellers Hampton were great throughout the whole process whilst buying our flat. They kept us informed at all times and helped massively in working with the chain and solicitors to ensure our required move in date was hit as closely as possible. They were both also easy to reach if we had any questions or needed any help throughout the buying process, and would always quickly answer any of our queries. Would defiantly recommend the Snellers Hampton team whilst looking to sell or buy a property in the area.

Tom · 19 September 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Tom, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hampton office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

1/5

Google

Rating only, no written review.

Steve · 25 August 2023 · Snellers Teddington

5/5

Google

The renting team is the best

Abel · 25 August 2023 · Snellers Teddington

5/5

Google

Excellent service and Amira is always incredibly helpful and quick to respond with anything we need!

Peter · 25 August 2023 · Snellers Teddington

5/5

Google

Great service from Snellers and Amira, love my home and the support I get

Paul · 25 August 2023 · Snellers Teddington

5/5

Google

Amira is very responsive, kind, effective, and easy to work with. A real pleasure

Emmanuèle · 25 August 2023 · Snellers Teddington

5/5

Google

Amira has been a very helpful and attentive Property Manager, who has always been very quick to reply to any emails or queries.

Jordanka · 25 August 2023 · Snellers Teddington

1/5

Google

Spoke to murry Smith before Xmas about a commercial dispute in Hounslow. He said he only worked on special cases and did not take on cases without prepayment. Dissatisfied with their approach.

Lewis · 25 August 2023 · Snellers Teddington

Agent replied · 24 August 2024

Dear Lewis, Unfortunately we do not recognise your name in relation to an enquiry relating to a commercial dispute in Hounslow. We carry out a variety of professional work locally and nationally, including in Hounslow. Although we do not request prepayment, as a general rule for new clients, our reports are not released until the invoice has been settled. If you would like to discuss further or still require assistance, please call our office on 020 8977 2204. Thanks,

5/5

Google

Great work from Antony and the team in their assistance in formulating a new lease and transitioning in the new tenants. Thankyou so much. Highly recommend!!

Dave · 25 August 2023 · Snellers Teddington

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 970 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 637.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

Reviews may appear on more than one platform.

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