Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

★★★★★ Excellent

1,377 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

324

Reviews on Trustpilot

Business-wide

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Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Snellers office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

A huge thank you to Claudia who did an incredible job! She helped us much in locating a suitable apartment for renting, as from the outset she took time to communicate with us about exactly what we're looking for. Claudia always responded and acted so efficiently which impressed us much. We are also grateful for her patience in explaining the clauses to us. Her good and helpful advice is really a big relief to us when going through the negotiation and reference checking process. We could not be happier with the service and will definitely approach Snellers if we need to rent or buy a house in the future!

Yvonne · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Yvonne, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Me and my partner managed to secure an amazing flat in Kingston thanks to Matt from Snellers. He showed us this flat before it was on the market and helped us secure a great deal on it. He’s been so friendly and helpful throughout the process, we couldn’t ask for anything more! Thanks for all your help Matt!

Megan · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Megan, Thank you for your kind comments regarding the Kingston team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Smellers, and our agent Matthew, have been amazing in helping us with the process of letting in Kingston. Made the process smooth and did everything to make sure we got the best and safest deal, and Managed to get us in a beautiful apartment! Matthew was also always available for questions and concerns. Would definitely use again!

Sofie · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Sofie, Thank you for your kind comments regarding the Kingston team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Great professional team who cover for…

Great professional team who cover for each other well, seamless.

Richard · 20 October 2023 · Snellers Kingston Upon Thames

Agent replied · 15 June 2024

Dear Richard, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Latifa · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear latifa, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thank you for all the work you have done for us!

Letife · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Letife, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Yacine is very professional and extremely helpful. Highly recommend

Joe · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Joe, Thank you for taking the time to leave a lovely review regarding Yacine. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Amazing service with consistent professionalism. Thank you to Jessica and the whole team.

Nerak · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Nerak, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Very pleasant and helpful staff. Kept us regularly updated. Would recommend using this estate agents

Debbie · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Debbie, Thank you for the 5* Google Review and for taking the time to share your feedback. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I used snellers whilst looking for a flat, I spoke to Anthony who was very helpful and had great customer service, if I look for at other properties I will come back to snellers and Anthony.

Ben · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Ben, It’s great to hear that you have had a brilliant experience with our Hampton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The whole sales team at Snellers Hampton were really helpful and happy to answer all our questions. Special mention to Anthony who answers all our difficult questions.

Linette · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Linette, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Hampton Hill office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter , Customer Relations Team

5/5

Google

I would like to thank you to Anthony who is very helpful and supportive. The best thing is that he is fair and happy person very professional. I hope he will continue doing good work.

Shahzad · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Shahzad, Thank you for your kind comments regarding Anthony and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Really happy with the Snellers team Had a nightmare with buyers pulling out early on in the sale but they just kept on finding new interested buyers They really work hard with the getting people through the door I strongly recommend them

Tonewave · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ruby has been great help during our first time looking and buying a house. Made the experaince super easy and is very quick to response to questions

Luke · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Luke, Thank you for your kind comments regarding Ruby and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Probably the easiest and nicest experience I've had since I began searching for properties in and around London. Staff actually answer your questions promptly and try to help in a friendly way. Jessica has been especially helpful.

Isabella · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Isabella, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Firstly, I would like to say a massive thank you to Anthony and the sales team at Snellers. The level of service, advice and professionalism that they offer is second to none. I would highly recommend Snellers for all of your buying and requirements.

Jacqueline · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Jacqueline, We really appreciate you taking the time to leave such lovely comments about Anthony. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Hampton team in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

My experience with Snellers Hampton was great...The Sales team was really helpful with my search, they always keep me up to date with new properties available on the market. I would definitely recommend them.

Antonette · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Antonette, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

A review posted on behalf of my brother-in-law, Ed Orrell, who is not tech savvy, and endorsed myself whilst helping him to re-locate. "I have been very impressed with the actions of Snellers while handling the sale of my property, my home for over 50 years. Everything, from the initial contact to the sale has been handled with great efficiency, and with friendly advice and help through every step in the process while nothing has been too difficult or too much trouble. I must record my grateful thanks to Anthony and his team for easing the path of what could have been a stressful and painful process, and definitely recommend employing Snellers to anyone contemplating a house move."

David · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear David and Ed, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Hampton office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

As first time buyers we got fantastic support from Taylor and his team. Even when we were stuck in the middle of all of the buying processes, Taylor was available at all times and always had a helpful answer for our questions and problems. Well done Snellers team at Hampton Hill!!!

Zoriana · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Zoriana, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Hampton office will be so pleased to read this. We hope that we can assist you in the future. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

The Sales Team at Snellers Hampton were very helpful and friendly. Special mention to Anthony, Ross, Taylor & Ruby..Cannot recommend this estate agent enough! Thank you team!

Rose · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Rose, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

In buying process, estate agents plays a very vital role. It is very important that they guide both seller and buyers in a right direction. What I found when dealing with Taylor Harris is that he is straight forward and honest. Not playing any games, just straight to the point. More focus on customers and customer service. I highly recommended

MOHIT · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Mohit, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Hampton office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We had a very positive experience with Snellers. They were really responsive in getting house viewings booked, we viewed the house we ended up offering on on the same day we called to inquire about it. We met a few different agents from Snellers and they were all professional and very friendly.

Tegan · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Tegan, Thank you for your kind comments regarding the Hampton team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Anthony provided us an amazing service! I can't say enough good things about Sneller Hampton Estate Agents! From the moment I walked into their office, I felt welcomed and valued. This is not your typical estate agency - they go above and beyond to make the entire process smooth and stress-free.

Nicola · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Nicola, We really appreciate you taking the time to leave such lovely comments about Anthony. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The experience we encountered with Snellers from the offset was nothing short of excellent. I would like to personally thank Claudia Bedenko who was patient, diligent and professional throughout. She made a long process a lot more manageable by doing her utmost to keep everything moving along on all sides, not an easy feat when a chain is involved. Judging on this experience we would most certainly come to Snellers again for our property needs. Many thanks.

Nicholas · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Nicholas, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

Reviews may appear on more than one platform.

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