Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

★★★★★ 5/5

Trustpilot

I would like to thank Sophie Sheppard…

I would like to thank Sophie Sheppard for her help negotiating a number of areas which arose throughout this year. She has been very helpful, quick to respond to queries and found successful ways in which to find solutions.

KM · 17 December 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

Sophie's commitment to addressing…

Sophie's commitment to addressing concerns promptly and ensuring a well-maintained property truly sets her apart. Highly recommend Snellers for outstanding property management services.

Leonora · 15 December 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

Great service!

Very pleased with the service of Sophie Sheppard!Always kind, helpful and sorting issues related to the property I rent!

Fotini · 13 December 2023 · Snellers Kingston Upon Thames

★★★★★ 4/5

Trustpilot

Professional service you can rely on

I appreciate Sophie's professional service and I am confident that my property is in good hands even though I live abroad. All issues are taken care of promptly and I am generally informed in a timely manner.

Michael · 12 December 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

Very professional service and always be there to help

Snellers has been managing our property for more than 10 years now. They are very professional and always there to help - especially Shaun who has helped us to organise some repairing work for bathroom recently. From getting quotes, booking contractor and checking repairing work, Shaun has made sure that work are done properly and he is always there to help! Keep up the good work!

Mei · 11 December 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

Great service, caring and professional staff. Would highly recommend for anyone renting

Great service. Snellers have been very responsive to any queries or issues raised and always easily accessible on the telephone. They are empathetic and professional and have responded in a timely manner to emails. Foysol Ahmed recently has been of great help to me personally; his empathy, understanding and efficiency is commendable. Any interaction I have had with the staff in lettings and in property management has been positive.

Sona · 11 December 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

Sophie was very helpfull after…

Sophie was very helpfull after reporting some issues in the flat that need repair

Julia · 11 December 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

Rectified our issues promptly

Foysol sorted out issues for our new tenancy,Kept us up to date the whole time.For the team I believe nothing is too much trouble.Thank you so much!

Kevin · 7 December 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

We have been with Snellers letting…

We have been with Snellers letting services for many years. We have found Kieran and Sophie very efficient to deal with. It is so important to have complete trust with your agents and we have had very good support over the years.

Ann-Marie · 7 December 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

We have received excellent service from…

We have received excellent service from Josh and Amy and Ayca Snellers have been looking after our flat for many years all done very professionally and found excellent tenants.

David · 6 December 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

End-to-end residential letting service

The Snellers office in Hampton Hill has supported us as first-time landlords throughout our end-to-end journey. Helping us to bed-in, helping us to find tenants at pace, helping us to ensure the property was compliant, and above-all, helping us with some complex tenant-relationship issues. We would, in particular, like to commend Sophie Shepherd, and Anna Harrison who have been engaged from day 1. It's nice to see managed residential property agents earn their fees and go above and beyond! Thank you.

Adam · 5 December 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

A professional and customer focussed company

I have always received a timely and professional service from Snellers and been kept up to date on any issues. I have dealt with Sophie for a long time now and she has maintained the excellent sercice.

Carl · 5 December 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

Helping us make a rented property our home

Bethany has been looking after our tenancy with great professionalism, transparency, and personability. We've always received a quick response when reaching out over email with any question or issue, and would recommend Snellers for renting and would be happy to rent from them again in the future. Thanks for helping us make a property our home!

Ben · 5 December 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

Responsive & professional

We've had our property managed by Snellers since August this year. So far we're very satisfied with the service we've received (by Shaun): Responses have been prompt and matters (luckily only small ones!) have been dealt with in good time and without fuss.Here's to the same level of service in 2024!

VT · 5 December 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

Great work Snellers

Great work Snellers, had a small plumbing problem Shaun in the maintenance team was straight on it, and got the issue sorted with no problems very good service All other departments too always been happy to help, would recommend.

Jon · 4 December 2023 · Snellers Kingston Upon Thames

★★★★★ 3/5

Trustpilot

Helpful

I reached out to Snellers 3 days ago about a gutter fault on our neighbour's Victorian conversion (which includes one apartment managed by Snellers). Sophie was proactive in swiftly forwarding my report to the relevant management company and promptly advised me that the gutter fault would be looked into as a matter of urgency. The faulty gutter has yet to be inspected or repaired so outcome of the situation remains unknown, hence the 3 stars. Sophie's own input at outset was 5 stars however.

HN · 1 December 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

Sophie Sheppard provides great service

Sophie Sheppard provides great service: she is friendly, professional and responsive.

Ewa · 30 November 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

Sophie was great

Sophie was great. Very friendly and helpful.

Samantha · 30 November 2023 · Snellers Kingston Upon Thames

★★★★★ 4/5

Trustpilot

Sophie and Faisal offered very prompt…

Sophie and Faisal offered very prompt and helpful advice 😀

Joanna · 30 November 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

Great service and help from Sophie…

Great service and help from Sophie Sheppard. She's a real credit to Snellers. Thank you for your great service Sophie at all time.

Nash · 30 November 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

Sophie Sheppard is very helpful

Rating only, no written review.

Pat · 29 November 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

Brilliant Customer Service from Sophie Sheppard

I have been renting a flat through Snellers for 1 year now and I am generally happy with my overall experience apart from a few little things. I must highlight the brilliant customer service received from Sophie Sheppard though. She is very professional On one occasion I lost my patience and my cool which was not good. It wasn't her fault but she handled it very professionally and gracefully and still helped me fully to resolve the issue. I had to apologise after. She has always sorted all my problems out efficiently so well done Sophie ! Snellers and your management are lucky to have you Finn McClean

Mr · 29 November 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Trustpilot

Always receive a fast and helpful response from Sophie

Always receive a fast and helpful response from Sophie. She has excellent customer service skills and I know any problems I have in the flat will be dealt with swiftly.

Alice · 28 November 2023 · Snellers Kingston Upon Thames

★★★★★ 5/5

Google

A massive thank you to Alex and his team at Snellers for finding us our home! They're a highly professional estate agency with a lot of time to spare to help us with the little things that go a long way! Thanks guys!

Hunter · 28 November 2023 · Snellers Kingston Upon Thames