Trusted Agent profile
★★★★★
1,377 reviews across 3 offices and 3 platforms
Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.
1,048
Reviews on Google
All 3 offices
5
Reviews on Yell
All 3 offices
324
Reviews on Trustpilot
Business-wide
Snellers's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMatthew has been helping me with my search. Nice, helpful, resourceful and professional. Highly recommended!
Dear Kathy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMany thanks to Alex Robins Alex is very polite and very patient, Alex did give me very nice service and answer my emails very fast
Dear Zohre, Thank you for taking the time to leave a wonderful 5 star Google review. Alex will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAlex was very lovely throughout our increasingly stressful and panicked housing search. I'm sure you know how difficult the London housing market is to navigate, especially as young professionals. But I'm very grateful to Alex that he called us back about a property where the landlord had accepted another offer that ended up falling through. As a result of him thinking of us, we were able to sign the tenancy on a property we were so heartbroken to have had to move on from, and got everything sorted super quick with just two weeks left on our current tenancy! It was very much crunch time and Alex delivered. Thank you for our new home.
Dear Jessica, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alex, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSnellers helped me rent a family home in Ham. I dealt mainly with Matt Ross who was friendly, helpful, and quick to respond to all my queries and concerns. I found the team at Snellers knowledgeable and professional. The catchment tool on their site was very useful for finding local schools.
Dear Celia, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tramter, Customer Relations Team
5/5
TrustpilotGreat Staff
Snellers have been managing property for us for many years now, and in the last few, we've been blessed to have Sophie Sheppard taking care of things for us. Sophie is knowledgeable, has great communication skills and is always quick to respond to any queries we have. We live overseas part of the year, but are more than happy to have our property (and tenants!) in her capable hands when we are away.
Dear Angela, Thank you for taking the time to rate your service with our Property Management Team. We appreciate you posting this. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotAmazing team
Amazing team! Polite, helpful, responsive.Have been dealing with Bethany for day to day property management and have received good services!
Dear Sunil, Thank you for taking the time to leave a lovely review regarding Bethany. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSophie Sheppard
Sophie SheppardProfessional and knowledgeable
Dear Sophie, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThank you Antony for your help valuing my late father’s property. Highly recommend your services.
Dear Julia, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleOnly a positive experience with Ross, a truly professional individual who takes the time to understand the ask and the challenge.
Dear Nic, Thank you for your kind comments regarding Ross and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat experience from start to finish. Yacine and his team are very knowledgeable and professional. Thank you 😊 …
Dear Katherine, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleWe are really appreciative of all the services we have from Snellers. We are on our second tenancy with them as agents. We recommend using Snellers of Hampton Hill.
Dear Melissa, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleAnthony Bell was great showing me round when looking for a new property his local knowledge was faultless and attention to detail of what I was looking for was great highly recomend
Dear Gareth, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAnthony is excellent, he is is genuine and honest, just like all my experiences with the staff at snellers. I highly recommend him and snellers.
Dear Nida, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAmazing experience with Snellers Hampton Hill. Great continuous communication from Yacine and his team. Thank you!
Dear Elisha, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleA big thank you to the team at smellers Hampton estate agents for the friendly and accommodating services and to Anthony Bell for showing us round this amazing property.
Dear Michelle, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hampton office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat staff, very friendly and professional at their jobs. Sold our house in less than 3 weeks ! Could not ask for a better estate agents would highly recommend and would definitely use again when needed.
Dear Ashlie, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWhat do you say about a company who actually didn’t sell my house. Yet gave me so much help and advice. Antony is the kindest most knowledgeable estate agent. He did find me a buyer. I had accepted an offer already. Yet I actually wish I had sold through them. Huge thanks for being just so incredible.
Dear Cheryl, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleIt's been a pleasure having the team take care of my property sale since I lost my initial buyers. Anthony Bell was fantastic at resurrecting a disappointing situation where I had to start again. His support and reassurance gained my trust as he went out of his way to personally visit me, refresh my brochure and remarket my property in a matter of days. Ruby Burridge was exceptional at promoting my property, making it her personal priority and booked in a number of viewings immediately. Her perseverance, up beat attitude and dedication resulted in an offer within a couple of weeks. Furthermore she has maintained contact with me, provided timely updates and has demonstrated consistency and professionalism throughout. I can't thank Ruby enough. I am impressed with the service and care I have received. Thank you!
Dear Eleanor, We really appreciate you taking the time to leave such lovely comments about Anthony & Ruby. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleI want to express my utmost appreciation for the assistance and guidance provided by Ruby Burridge during my property search in Hampton Hill. Ruby's dedication, professionalism, and genuine care truly made a lasting impression on me. From the moment we met, Ruby exuded warmth and enthusiasm, making me feel instantly at ease. Her delightful personality and friendly demeanor created a comfortable environment where I felt encouraged to share my specific needs and preferences. Ruby's ability to listen attentively and understand my situation was remarkable. What impressed me most about Ruby was her patient and unhurried approach. She never rushed me or pressured me into making hasty decisions. Instead, she took the time to thoroughly answer my questions, address any concerns, and provide valuable insights. Her transparency and honesty were refreshing, as she never resorted to sales pitches or empty promises. Ruby's authenticity and natural demeanor stood out in an industry where pushy tactics are sometimes prevalent.
Dear Collette, Thank you for taking the time to leave a 4* star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRoss Cameron, the Senior Sales Consultant at Snellers, has provided outstanding service during the process; was very proactive and helpful in all communications and extremely patient with our questions. We would highly recommend him to anyone looking to purchase/sell a property. Many thanks for all your help and support, Ross.
Dear Lin Li, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleVery grateful to Snellers for making our house purchase as smooth as possible. Ross in particular was a pleasure to deal with, very helpful and responsive, and we were grateful to have him on the other end of the line.
Dear Sam, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTaylor provided a fantastic service in my current search of finding a property. He was excellent at making himself available to answer any questions and giving frequent updates, making for a very smooth and easy process. His high level of professionalism and dedication throughout definitely deserves top praise! Thank you so much
Dear Goldie, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJessica from Snellers has been incredibly professional throughout the process of us finding a rental property. She was knowledgable and efficient, making the whole experience a pleasure. We are delighted with the service we've been given and would highly recommend Snellers to others.
Dear Leanne, Thank you for your review, and mentioning your experience with Jessica in our Hampton Hill office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI had the pleasure of working with Snellers in Hampton Hill, particularly with estate agent Anthony. He was exceptionally smart, professional, and provided valuable advice when it came to placing our property on the market. If you're considering selling your property in the Hanworth, Hampton, or surrounding areas, I highly recommend giving them a shout. Their expertise and dedication make them a top choice for real estate services. Overall, a fantastic experience, and I couldn't be happier with the assistance I received from Snellers.
Dear Lisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.
The three Snellers offices, by town:
Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.
