Trusted Agent profile
★★★★★
1,377 reviews across 3 offices and 3 platforms
Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.
1,048
Reviews on Google
All 3 offices
5
Reviews on Yell
All 3 offices
324
Reviews on Trustpilot
Business-wide
Snellers's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery professional company, we were very impressed with how Ross handled everything. Efficient, diligent and really care about the service they provide. Would definitely recommend.
Dear Claire, We really appreciate you taking the time to leave such lovely comments about Ross. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI'd like to specifically recommend Charlie as a real estate agent for his kind consideration, thoughtful support and delicate dedication in rental units He's made significant difference to overall quite stressful moving process Kindest regards, MI
Dear Maria, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hampton Hill office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleCharlie is a very hardworking associate, he has helped us a lot in finding the right home for us to stay. He is a great asset to Snellers. All the best to Charlie for his career.
Dear Shivansh, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hampton Hill office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI had the pleasure dealing with Charlie Southall at Snellers. I found him very professional, supportive and kept me updated with every detail that was important for myself. This made a huge difference for myself as I have been trying to find a family home for sometime. In the future I will definitely be going back to Snellers for any future lettings. Thank you Charlie
Dear Ghassan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleVery friendly and helpful team. The interactions I had in past and recently, I found the team extremely helpful. Taylor’s approach has been always super friendly and he patiently responded to any question or request. I also found the Sneller in Hampton not only professionals but also very respectful and moral. I am sure they don’t want to just sell but they find something I need and like. This is rare in today’s world that an agent is not just looking to sale but to help you to find what you need and like. On occasions Taylor offered helpful advises and he spent plenty of time explaining the market and value of the properties.
Dear Mehdi, We really appreciate you taking the time to leave such lovely comments about Taylor. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleVery different kind of estate agents and definitely cut above the rest. Charlie Southall in particular was fantastic with us - professional, supportive and answered my many many questions. He made the stressful process easier to navigate and helped find us a new home in no time at all. Would highly recommend.
Dear Sabina, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe cannot praise Snellers Hampton Hill office highly enough. The staff and the service provided have been excellent and we wouldn’t hesitate to recommend their services. What could have been a difficult situation for us selling our childhood home has been handled professionally and brought to fruition in a very timely fashion. Thank you to all at Snellers your service has been greatly appreciated.
Dear Linda, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hampton Hill office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleCharlie had provid us exceptional service throughout our journey for letting Property. We greatly appreciated his patience, guidance, understanding about our situation and provide us best option in the market as per our requirements. Thankyou for providing us spectacular service Charlie 🙌 kudos😊👍. …
5/5
GoogleRating only, no written review.
Dear Mo, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI’d like to thanks Alex for all his professionalism and help in the process of getting a flat in Kingston. I’ve never heard of this company, but I absolutely did not regret contacting them at all. Thank you Alex!
Dear Falimat, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alex. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
5/5
GoogleMatt Ross helped me with a letting property and his level of service was head and shoulders above other agents I’d dealt with in other estate agents. Primarily due to his timely communication and helpfulness.
Dear Neha, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Matt, and do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleI have used Sneller Commercial several times to evaluate properties and I am most impressed by their thoroughness and efficiency. They are also friendly and helpful, speedily answering queries by email and phone. I definitely recommend them to anyone selling or purchasing commercial property.
1/5
GoogleI live in a Building in Twickenham managed by Snellers and it has been the worst experience of my life. There is a leak on the roof slab above me, with the water seeping into my apartment every time it rains. I have complained about this for 8 months and nothing has happened. They do not have any tools available for emergencies, total lack of coordination and also transpire total disregard for public health.
Dear Alan, We have spoken with the property manager who has confirmed that the works are being carried out as soon as you are able to provide access to the property. We have been in constant contact with the Landlord and is fully aware of the current situation. If you would like to discuss anything further, please contact the office on 020 8977 2204. Kind Regards, Snellers
5/5
GoogleCourteous, patient and friendly.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleYannick Fonseca, helped me out and was very clear and sounded like he knew what he was doing. Very pleased!
Dear Mario, Thank you for your kind comments regarding Yannick and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleI am really impressed with there service, Charlie is the best one he done our process very fast and we got now our property. Thankyou Charlie
Dear Gurpartap, Thank you for your kind comments regarding Charlie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleI have done deal with One of agent with Charlie he is the best one and he done our process very quickly with lot of knowledge .
Dear Gurpreet, Thank you for your kind comments regarding Charlie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleWe has a good chat, he is so friendly and helpful! I hope in future we still work together if any property chamges comes along
Dear Istvan, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleRuby was extremely helpful in showing us a property, she was punctual, friendly and knowledgeable on the property details, assisting with any questions we had.
Dear Dan, We really appreciate you taking the time to leave such lovely comments about Ruby. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI would like to thank Charlie and Yannick for their professionalism and great advice. They know their properties, the market and cared about my expectations. Thank you. Highly recommend them!
Dear Florence, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Charlie and Yannick. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleJessica and her team has been very helpful to us finding our home. Very professional and answers our queries promptly. Our process from viewing and processing has been very smooth sailing. Kudos team! 👏 …
Dear Annacel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
Google“I was completely impressed with their professionalism and customer service i got property on let very quickly with the help of Charli. He have done our process very quick with great service highly recommend charli.
Dear Kajal, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Charlie , and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
5/5
GoogleFantastic service from Ruby at Snellers, as a first home buyer, I felt supported throughout the process, she's efficient and very knowledgeable about the process of purchasing! Thank you so much!
Dear Fallon, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ruby, and do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleRecently we have been searching for a property i Hampton, we have had several viewings with the Snellers team and Ruby has always been helpful and positive when keeping us up to date with current proprieties coming to the market. Thanks!
Dear Cam, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ruby and the team. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.
The three Snellers offices, by town:
Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.
