Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,378 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,378 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

325

Reviews on Trustpilot

Business-wide

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Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Snellers office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I recently had the pleasure of working with Charlie Southall to secure a property, and I couldn't be more satisfied with the experience. From the outset, Charlie demonstrated exceptional professionalism and efficiency, ensuring all required documentation was promptly sent and handled without any delays. His proactive approach meant that any issues we faced were swiftly resolved, showcasing his determination and eagerness to assist us every step of the way. Thanks to Charlie's outstanding support and dedication, we were able to secure our property in a remarkably short time frame. I highly recommend Charlie Southall for anyone seeking a seamless and stress-free real estate experience. Five stars!

Aidan Β· 1 June 2024 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Aidan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Ashleigh has been such a wonderful help in my property search. Very professional, quick to respond to phone calls and emails, happy to help arranging for my viewing appointment. Ashleigh was very knowledgeable during my viewing appointment, professionally answering all questions I had and offering excellent and reliable advice to make what could have been a stressful experience a lot more easier. Throughout the process, Ashleigh showed exemplary communication skills, promptly responding to all my enquiries. It is a great pleasure to have her working on my behalf. Big thank you to Snellers.

Daniel Β· 1 June 2024 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Daniel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

I recently had the pleasure of liaising with Ashleigh Hall while searching for a rental property, and I couldn’t be more satisfied with the experience. From the moment we met, she was incredibly friendly and welcoming, greeting us with a warm smile that immediately put us at ease. During the property tour, Ashleigh Hall was exceptionally knowledgeable and patient. She took the time to answer all of our questions thoroughly, ensuring we felt comfortable and informed every step of the way. Her professionalism and attention to details were evident as she highlighted the property’s features and provided useful insights. What truly stood out was her genuine enthusiasm and willingness to help. She made the entire process smooth and stress-free, turning what could have been a daunting task into an enjoyable experience. I highly recommend Ashleigh Hall to anyone in need of a rental property. Her friendly demeanor, patience, and expertise make her an outstanding agent. Thank you, Ashleigh Hall for your exceptional service.

Alice Β· 1 June 2024 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Alice, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ashleigh. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Holly and the rest of the Rental Team…

Holly and the rest of the Rental Team at Snellers are incredibly helpful and efficient, and as a landlord based outside of the UK, I feel very comfortable and confident that my interests are being well looked after.

Mark Β· 30 May 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 15 June 2024

Dear Mark, Thank you for taking the time to leave a wonderful 5* review. Holly will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team

5/5

Google

Rating only, no written review.

Ladin Β· 26 May 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Ladin Zeynep Koken, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Matt Ross ,Profesional and very kind.

Sebastiano Β· 26 May 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Sebastiano, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review regarding Matt. Kind regards, Sarah, Customer Relations Team

5/5

Google

Matt Ross is a very professional guy, attentive and present in everything, we were looked after with a lot of professionalism, a guy very kind. A thousand thanks

Rita Β· 26 May 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Rita, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Very pleased with the friendliness, interest and efficiency Matthew and Aaron showed while I searched for my ideal flat … and I’ve found it! Many thanks guys

Kitty Β· 26 May 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Kitty, Thank you for your kind comments regarding Matthew and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

I highly recommend Snellers to anyone looking for a professional Agent to manage the letting of their property. I have particular praise for Foysal Ahmed who I could trust completely to handle requests with courtesy and efficiency. For Foysal, nothing was ever too much to ask and he responded well to any questions I had with the Flat and the tenancy. Thank you Snellers, we have enjoyed a great journey together :)

Jo Β· 26 May 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Jo, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

Matthew Ross and the whole team made a stressful process super easy and straight forward. It was a pleasure to experience such professional conduct of high standard. Thank you πŸ™πŸΎ …

Bafana Β· 26 May 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Bafana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

We have been dealing with Matthew and he has been extremely helpful and efficient. The process has been effortless and we are excited to move in to our new home.

Charise Β· 26 May 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Charise, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

Great estate agents with even better staff. Alex has been amazing at answering all our queries on the property and make the process as smooth as possible. Makes a big difference to other agents we’ve dealt with!

Victoria Β· 26 May 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Victoria , Thank you for taking the time to leave a lovely review regarding Alex. Kind regards, Asma, Customer Relations Team

5/5

Google

The service I received from Snellers Kingston, particularly from Roman, has been exceptional. I highly recommend Snellers to anyone struggling to find property, and I suggest asking for Roman for the best service.

Jay Β· 26 May 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Jay, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Alex Robins has been patient, attentive, and proactive in understanding my requirements and finding the best solutions to meet my needs. Even I am not in UK at the moment. He rapidly replied me no matter our different time zone. his efficiency, reliability, and commitment to providing excellent service are truly commendable.

Sandy Β· 26 May 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Sandy, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

I have left the UK urgently two months ago. The Snellers property management team helped me a lot. Because I left urgently without notification in advance, I should pay the rent until my contract ended if no tenant was found. I prepared the rent already. But the team put the apartment on the rightmove the same day when I left and they found the next tenant in very very short time and they followed the contract to refund all the deposit to me and I only need to pay the rent until the new tenant moved in. Special thanks to Amira. When I lived in the apartment, she always responed in short time whenever I had concern about the apartment. And when I have to leave urgently, she also expained the process with patient. You deserve a five star for sure!

Xinglong Β· 26 May 2024 Β· Snellers Teddington

Agent replied Β· 24 August 2024

Many thanks for your kind review. We have passed your feedback on to Amira and appreciate it. We wish all the best to you and your family. Kind Regards, Snellers

5/5

Trustpilot

Very helpful staff

Very helpful staff, always ready to advise on the complex rules around letting properties.

Liam Β· 24 May 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 15 June 2024

Dear Liam, Thank you for leaving a 5* review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Very friendly staff especially Ruby she was always there to address any concerns we had. I would highly recommend them.

Ivy Β· 18 May 2024 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Ivy, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

4/5

Google

Charlie have really helped us to search for properties. We really appreciate that.

Sreekutty3011 Β· 16 May 2024 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Thank you for taking the time to leave a Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Antony was very good great knowledge of property definitely recommend

Rhian Β· 16 May 2024 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Rhian, Thank you for your kind comments regarding the Hampton Hill team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

Really great experience from start to finish with a special mention to Claudia who got us through a few bumps in the road on the way to our new home

Chris Β· 16 May 2024 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Chris, Thank you for your kind comments regarding Claudia and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

4/5

Google

Professional and very kind people, when you are struggle to find a property you need a help is grateful to find a professional agent.

Najat Β· 16 May 2024 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Najat, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

I highly recommend the service of Sneller's State Agency, Sam from the Brentford branch and Ashley from the Hampton Hill branch, are extremely professional and very friendly. Thank you.

Alan Β· 16 May 2024 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Alan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Jess has been such a wonderful help in my property search! Always happy to help, and very quick to answer any questions.

Bradley Β· 16 May 2024 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Bradley, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

Ross and Claudia really helped us throughout the whole purchasing process. They were always professional and supportive.

Martyn Β· 16 May 2024 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Martyn, Thank you for taking the time to leave a review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 970 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 637.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

Reviews may appear on more than one platform.

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