Trusted Agent profile
★★★★★
1,377 reviews across 3 offices and 3 platforms
Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.
1,048
Reviews on Google
All 3 offices
5
Reviews on Yell
All 3 offices
324
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Snellers's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRoman help me a lot to finalize my first house in London thank you and the service was smooth.
Dear Syed, Thank you for your kind comments regarding Roman and the team, along with your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah
5/5
GoogleI have found Snellers excellent in their time that they have managed my property. My current property manager Roman Lydon has been excellent handling the transition between tenancies. I would highly recommend Snellers to other landlords.
Dear Dave, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleRoman helped us find a great student home for me and my friends and was fast and effective with the process of getting the house.
Dear Ava, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah
5/5
GoogleBest letting agency in Kingston, especially Mr Roman who always keep in touch with us to complete all the processes. Deserve 5 star and more ✌🏽 …
Dear Xerophilious, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleMy experience with Layo at Snellers Estate Agents was outstanding. He was attentive, reliable, and made sure everything was handled smoothly. From arranging viewings to addressing my concerns, Layo went above and beyond to make the rental process as easy as possible. Highly recommend his services!
Dear Archie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleLayo at Snellers Estate Agents provided excellent service during my property search. He was efficient, well-informed, and made the process of viewing rentals straightforward. His attention to detail and clear communication made the experience very positive. I would highly recommend him.
Dear Naima, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe are having an excellent experience working with Roman Lyndon. He is professional, responsive, and attentive to our needs. His knowledge of the market along with the personalized attention and effort he puts into helping us find the perfect home is really appreciated. Highly recommend!
Dear Alexa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleWe gave 5 stars rating because Roman Lydon has given us an outstanding service during the process of renting a flat. He has been very proactive, professional and diligent, we very happy to be dealing with him and also I would like to give a big shout out to the entire team from Snellers they are all very professional. Thank you so much for making the process as smooth as it has been so far.
Dear Gonzalo, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team
1/5
GoogleAggressive, incompetent and should purchase an abacus.
5/5
GoogleRoss and Claudia and of course Anthony were all a pleasure to deal with, kept us well informed. thru some ups and downs , and of course got us over the line 👍 …
Dear Bill, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI live in America and was looking for a flat to be closer to my Cousin and her husband, Keith, near Hampton Court. Oscar had been working with Keith to find me a place. Oscar responded to my request immediately. After speaking with Immigration I realized I did not need a long term lease. I informed Oscar of this change and he not only responded with an email but a follow up on the phone. Great customer service. Oscar you’re a stud!
Dear Jeff, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Elias, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Joe, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Jeffrey, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleLayo Adebanjo was incredible. He helped us find our new home. Answered every question and worry we had. I would highly recommend him!
Dear Kristin, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWonderful service and professionalism from the agency's manager, Matthew. Whether you are a tenant or a landlord, they will take care of you equally well. I would recommend and use this agency in the near future for sure.
Dear Ieva, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI recently had the pleasure of working with Layo from Snellers while searching for a rental property. Layo was incredibly professional throughout the process, providing clear and detailed answers to all of my questions. He arranged viewings for two properties and ensured that the experience was smooth and informative. I highly recommend Layo and the Snellers team for anyone looking to rent a property, they made the process straightforward and stress-free.
Dear Cerys, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team
5/5
GoogleExcellent Service and everything went smooth. I am really thankful to Matt who really helped and supported and provided every follow up on the emails and provided update on the calls as I got the home keys today. Many Thanks. Matthew Ross is best...! 😊 …
Dear Moazam, Thank you for taking the time to leave a lovely review regarding Matt. Kind regards, Sarah, Customer Relations Team
5/5
GoogleMatt did a great job sorting out our new tenancy. He dealt with everything in a swift manner and was extremely helpful when offering advice about the process. After experiencing some issues with the referencing process (dealt with by an external agency) Matt and Snellers Kingston were able to quickly rectify and assist in any way they could, so we are thankful for their hard work.
Dear Tim, Thank you for your kind comments regarding Matt and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
4/5
TrustpilotSnellers been very good with our…
Snellers been very good with our listing. They were professional and quick to respond. They got hour house listed in no time and went on rental in 3 weeks. Happy to see the service they provide. :)
Dear Tina, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
GoogleA brilliant experience with snellers from start to finish. Successfully sold house with them very soon after listing on the market. All staff very knowledgeable and a big thanks to Ruby going above and beyond to ensure a smooth sale throughout the whole process too. Choosing this estate agent for sale of a house was the correct choice, highly recommended
Dear Glenn, Thank you for taking the time to leave a wonderful 5 star Google review. Ruby will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI was supported by Charlie Southall for my recent letting in Hampton Hill. He was highly responsive, very efficient dealing with all matters and always positive. Nothing was ever a problem and I got confidence from Charlie that he could deal with anything that may arise. He was also cheerful and easy to work with. Highly recommended!
Dear Matt, Thank you for your kind comments regarding Charlie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie, Customer Relations Team
5/5
GoogleWe moved to Snellers Property Management about 18 months ago, and I have been so impressed. Our Property Manager, Jonathan, is the best we have ever had - responsive, proactive and efficient. Previous managers had failed for years to organise works such as replacing the cracked front path - Jonathan had it completed within a few months of taking on our property. He also understands about keeping costs down and has reduced our expenditure from the previous managers. Highly recommend Snellers, and Jonathan in particular.
5/5
GoogleOscar has been a great help getting us through the process of renting our flat in Hampton. 10/10 service and guidance.
Dear Charlotte, Thank you for your kind comments regarding Oscar and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.
The three Snellers offices, by town:
Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.
