5/5
Trustpilotgreat communication
Agent replied · 20 March 2026
Thank you Mr Morfitt for your 5 star review. Kind regards Mark Smith Managing Director
Trusted Agent profile
Smith & Friends Estate Agents in Darlington, Middlesbrough, Hartlepool and 2 more
★★★★★
986 reviews across 5 offices and 4 platforms
Smith & Friends Estate Agents has five offices, in Darlington, Middlesbrough, Hartlepool, Ingleby Barwick and Stockton-on-Tees. Together they have 986 reviews on four platforms, rated 4.8 out of 5 overall.
275
Reviews on Google
All 5 offices
1
Reviews on Facebook
All 5 offices
2
Reviews on Yell
All 5 offices
708
Reviews on Trustpilot
Business-wide
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Our offices
Smith & Friends Estate Agents's five offices, most reviewed first. Each has its own page.
- Smith & Friends Estate Agents (Darlington)7 Duke Street, Darlington, DL3 7RX, DL3 7RX766 reviews · 91 on Google (4.3)45 in the last 90 days
- Smith & Friends Estate Agents (Middlesbrough)26 Stokesley Road, Marton-In-Cleveland, Middlesbrough, TS7 8DX, TS7 8DX742 reviews · 79 on Google (4.8)46 in the last 90 days
- Smith & Friends Estate Agents (Hartlepool)106 York Road, Hartlepool, TS26 9DE, TS26 9DE680 reviews · 29 on Google (4.4)46 in the last 90 days
- Smith & Friends Estate Agents Ingleby BarwickBarwick Lodge Ingleby Way, TS17 0RH671 reviews · 76 on Google (4.9)49 in the last 90 days
- Smith & Friends Estate Agents (Stockton on Tees)21 Bishop Street, Stockton, TS18 1SY, TS18 1SY617 reviews · 0 on Google45 in the last 90 days
Latest reviews from every Smith & Friends Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotThe team at Hartlepool were brilliant…
The team at Hartlepool were brilliant and kept me updated on the progress of the sale.
Agent replied · 20 March 2026
Thank you David for your 5 star review of our Hartlepool team. Kind regards Mark Smith Managing Director
5/5
TrustpilotSold my first home with Smith & Friends…
Sold my first home with Smith & Friends (Stockton), all the girls were amazing & so helpful! My house sold very quick & the team.guided me through the whole process. Have already recommended S&F!
Agent replied · 23 May 2026
Thanks you Miss Brownless, for your review if our Stockton team, we really appreciate your kind words. Best Wishes Mark Smith Managing Director
5/5
TrustpilotHatchlands Park The Movie
Well, where do I start with my sale..would have made a great Netflix movie...full of drama, twists and turns with a happy ending. With 3 pull outs, a Deed of Variation and constant delays due to process, finally it's all complete.
5/5
TrustpilotAbsolutely the best Estate/Letting…
Absolutely the best Estate/Letting agaents in the town.
Agent replied · 20 March 2026
Thank you Simon for your 5 star review of our Hartlepool team, we greatly appreciate your kind words. Kind regards Mark Smith Managing Director
5/5
TrustpilotThe staff are extremely helpful
The staff are extremely helpful. They work hard to resolve any problems, and keep you informed at each stage.
Agent replied · 20 March 2026
Thank you Mrs Hoskisson for your 5 star review of our Middlesbrough team. Kind regards Mark Smith Managing Director
5/5
TrustpilotVery good service all the staff very…
Very good service all the staff very welcoming and helpful so top marks from me 👍👍
Agent replied · 20 March 2026
Thank you Mr Donkin for your 5 star review of our Hartlepool team. Best Wishes Mark Smith Managing Director
5/5
TrustpilotGood attention from your business
Agent replied · 20 March 2026
Thank you Mr Mcgee for your 5 star review of our Middlesbrough team. Kind regards Mark Smith Managing Director
5/5
TrustpilotHelpful
Helpful, hassle-free, knowledgable.
Agent replied · 20 March 2026
Thank you Mr Allan for your 5 star review of our Stockton team. I am sorry for your loss of your late father. Kind regards Mark Smith Managing Director
5/5
GoogleWe cannot speak highly enough of our experience with Smith & Friends Estate Agents (ingleby Barwick). From the very first interaction, they demonstrated professionalism at its absolute best. As first-time buyers who were completely new to the mortgage process, we honestly didn’t know where to begin but the team made everything so easy and stress-free for us. Right from the property search, they took the time to truly understand what we were looking for and guided us every step of the way. They didn’t just show us homes; they went above and beyond by helping us connect with trusted solicitors and mortgage advisers, which made the entire journey feel seamless and well-supported. What really stood out was their communication. We were kept in the loop throughout the entire process with regular updates, which gave us great peace of mind. It’s not easy buying a home in a new country, but Rachel and Andrea made us feel completely at ease. They were incredibly patient, answering all our questions (and we had many!), and never once made us feel like a burden. We truly appreciated their support during the negotiation stage they helped us agree on a price that worked for us, and we couldn’t be happier with both the house and the lovely area we now call home. A huge thank you to Rachel and Andrea for your kindness, professionalism, and dedication. You turned what could have been an overwhelming process into a smooth and positive experience. We would recommend Smith & Friends to anyone looking for an estate agent that genuinely cares.
Agent replied · 12 October 2026
Thank you for your 5 star review. Kind regards Mark Smith Managing Director
5/5
TrustpilotVery helpful
Very helpful, answered all my questions, guided me through the selling and buying of properties.
Agent replied · 20 March 2026
Thank you Ann for your 5 star review of our Hartlepool team. Best Wishes Mark Smith Managing Director
5/5
TrustpilotSmith + Friends are a really friendly…
Smith + Friends are a really friendly team from walking in the door they made us feel so welcome Rachel + Joe Branigan were really lovely + very helpful..
Agent replied · 20 March 2026
Thank you Angela for your 5 star review of our Hartlepool team, we really appreciate your kind words. Best Wishes Mark Smith Managing Director
5/5
TrustpilotI had a great experience with this… Lindsey and team
I had a great experience with this estate agents. Lindsey and the team were fantastic from start to finish. They were friendly, professional, and always quick to respond to any questions or concerns I had. The whole process was made much smoother thanks to their support and clear communication. I really appreciated how helpful and approachable everyone was. I would definitely recommend Smith and friends to anyone looking for a reliable and efficient estate agent.
Agent replied · 20 March 2026
Thank you Jess for your fantastic review of our Stockton team, we really appreciate your kind words. Kind regards Mark Smith Managing Director
5/5
TrustpilotEthical , commitment and professionalism at its best.
I cannot recommend Smith & Friends enough! They helped me purchase my home in Ingleby Barwick, and the service was nothing short of exceptional. From the very first step of the house search all the way to moving day, they moved with me every step of the way. What truly set them apart was their commitment to keeping me updated throughout the entire process. They handled every obstacle that came up professionally and made what can be a stressful experience feel smooth and easy. A huge thank you to the team specifically Rachael and Andrea whose dedication and professionalism were outstanding. If you are looking for estate agents who actually care about their clients, look no further.
Agent replied · 20 March 2026
Thank you Kisakye for your 5 star review of our Ingleby Barwick team. We really appreciate your review. Kind regards Mark Smith Managing Director
5/5
TrustpilotRecent property purchase
They we involved in a purchase of my property, all staff were very helpful, big shout out to Andrea who chased the solicitors and provided me with updates
Agent replied · 20 March 2026
Thank you Miss Haith for your 5 star review of our Ingleby Barwick team. Kind regards Mark Smith Managing Director
5/5
TrustpilotVery helpful kept in touch nothing was…
Very helpful kept in touch nothing was to much trouble staff Very pleasant and helped
Agent replied · 20 March 2026
Thank you Carolyn for your 5 star review of Middlesbrough team, we appreciate your review. Kind regards Mark Smith Managing Director
5/5
TrustpilotComùnication
Amazing staff and follow-ups
Agent replied · 20 March 2026
Thank you Kevin for your 5 star review of our Hartlepool team. Kind regards Mark Smith Managing Director
5/5
TrustpilotGreat team
Couldn’t thank the team
Agent replied · 20 March 2026
Thank you Ben for your 5 star review of our Middlesbrough team and Nikki in particular. Kind regards Mark Smith Managing Director
5/5
GoogleYou are good for me with helping
5/5
TrustpilotHartlepool Branch recommendation
We used the Hartlepool branch to sell our home and they've been great! This is the first time we sold a house and we needed help to navigate the process. The whole team (Craig, Rachael, Nicola, Steph, Joanne - everyone we dealt with) have been professional and supportive. They have also been honest and reassuring when needed. Highly recommend.
Agent replied · 20 March 2026
Thank you for your 5 star review of our Hartlepool team, we really appreciate your kind words and review. Kind regards Mark Smith Managing Director
5/5
TrustpilotAbsolutely Amazing and Caring Team
As a first-time buyer, I honestly had no idea what I was doing and felt completely overwhelmed by the whole process.
Agent replied · 20 March 2026
Thank you Keitan for your fantastic 5 star review of our Stockton team, we really do appreciate your kind words and good luck in your first home. Kind regards Mark Smith Managing Director
5/5
TrustpilotHartlepool Team you are the BEST...
Just wanted to say a HUGE thank you to the Hartlepool Team! This is our 4th time using this EA for buying and selling, each and every time has been super smooth sailing from getting that valuation, all the stuff in between and completing. I would NEVER go anywhere else.
Agent replied · 20 March 2026
Thank you Leanne for your 5 star review of our Hartlepool team, we really appreciate your review and your loyalty in being a returning customer. Thank you once again, Kind regards Mark Smith Managing Director
5/5
TrustpilotOutstanding Support from Start to Finish, Highly Recommend Smith & Friends! Ingleby Barwick
We cannot speak highly enough of our experience with Smith & Friends Estate Agents (ingleby Barwick). From the very first interaction, they demonstrated professionalism at its absolute best. As first-time buyers who were completely new to the mortgage process, we honestly didn’t know where to begin but the team made everything so easy and stress-free for us.
5/5
TrustpilotSmith&Friends were superb
Smith&Friends were superb in every aspect of selling our bungalow in Seaton Carew, Hartlepool. From the initial visit to value the property, to the preparation of the sales particulars and a rapid connection with the eventual purchasers. All contact with the sales office and the wonderful team was first class. Highly recommended
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Smith & Friends Estate Agents
Which Smith & Friends Estate Agents office has the most reviews?
Darlington has the most, with 766 reviews rated 4.8 out of 5, followed by Middlesbrough with 742.
Where are the Smith & Friends Estate Agents offices?
The five Smith & Friends Estate Agents offices, by town:
- Darlington: 7 Duke Street, Darlington, DL3 7RX, DL3 7RX
- Hartlepool: 106 York Road, Hartlepool, TS26 9DE, TS26 9DE
- Ingleby Barwick: Barwick Lodge Ingleby Way, Ingleby Barwick, TS17 0RH
- Middlesbrough: 26 Stokesley Road, Marton-In-Cleveland, Middlesbrough, TS7 8DX, TS7 8DX
- Stockton-on-Tees: 21 Bishop Street, Stockton, TS18 1SY, Stockton-on-Tees, TS18 1SY
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