Smith & Friends Estate Agents in Darlington, Middlesbrough, Hartlepool and 2 more

★★★★★ 5/5

Trustpilot

The staff at Smith & Friends Darlington…

The staff at Smith & Friends Darlington were helpful from start to finish. The sale of my home was particularly stressful and emotional for me and had a few hurdles along the way but Joy was always on hand to reassure and guide me, nothing was too much trouble. This was my first experience of selling a home and found overwhelming and confusing at times however the staff were very patient and dealt with my many ‘wobbles’ professionally but in a personal way. Communication and support was excellent throughout

Hayley · 31 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Trustpilot

Can not fault Smith and Friends

Can not fault Smith and Friends , they were very professional all the way through the house sale and went the extra mile getting the process completed.

Christopher · 30 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Trustpilot

Darlington branch is excellent

The manager of Darlington branch was very helpful , he made an excellent video of our home which I am sure sold our house to a person out of the area.The sales progression manager was excellent, keeping us informed at every point. She was very approachable answering our questions as and when needed which made the sale and purchase run more smoothly.I wouldn’t hesitate to use Smith and Friends Darlington Branch again and would happily recommend them to others.

Carol · 30 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Trustpilot

Outstanding customer service

From the moment our house was put on the market to the day of completion we were so pleased that we asked Smith and Friends to sell our house. Everything about the selling process was expertly and professionally explained to us in person. The advertising of the property was superb with extras such as drone footage. Throughought the sale we were kept up to date of proceedings by the diligent, courteous and friendly staff. Altogether a positive experience and recommend Smith and Friends for your next property sale/purchase.

John · 30 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Trustpilot

First class professional service

First class professional service from start to finish. I was kept very well informed of progress all the way through. Special mention to Joy in particular who was absolutely brilliant in after sales and helped to keep the process moving along at pace. Highly recommend!

Jo · 28 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Trustpilot

Just the best

Just the best estate agents I have dealt with. They seem to really want to help and are always communicative and approachable. Absolutely recommended.

Miss · 27 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Trustpilot

Staff were helpful and informative

Staff were helpful and informative, we had plenty viewings were kept up to date at all times. I would have no hesitation in recommending Smith & Friends.

Laura · 27 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Trustpilot

Professional and friendly.

Friendly staff, responsive, proactive and professional. Great photos of the property. I felt that my property sale was in safe hands.

Kim · 27 July 2024 · Smith & Friends Estate Agents (Hartlepool)

★★★★★ 4/5

Trustpilot

Contacted me in the early stages of my…

Contacted me in the early stages of my purchase and kept me informed

Mandy · 27 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Trustpilot

Enthusiastic and efficient

Enthusiastic and efficient. Job done.

Julie · 26 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Trustpilot

Smith and friends kept me more informed…

Smith and friends kept me more informed than the solicitors did well done thanks

Mr · 26 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 4/5

Trustpilot

They did all they could but should have…

They did all they could but should have chased the vendor more to get things done that they had promised to do.

Ratbiter · 26 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Trustpilot

I appreciate the staff work hard and…

I appreciate the staff work hard and very punctual. I didn’t have any problems everything done in time.

Pathmasany · 26 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 4/5

Trustpilot

Good service

Good service, apart from the sale progression department being unrealistic with time scales. We got told we were taking to long to complete when the whole sale only took 3 months. Which is pretty much average for a house sale. After this we consulted with the sale progression department for help gaining documents, however this was refused. Also at the start of the transaction there was little to no chasing from the sale progression department in getting the sale instructed with the solicitiors. Which was frustrating as everything was just verbally agreed for around 2 weeks. On the whole the sale progression department brought a lot of un-needed stress to the transaction, and can do a much better job in my view.

Geno · 26 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Trustpilot

The team at Marton Middlesbrough are…

The team at Marton Middlesbrough are outstanding nothing is ever a problem always answer the phone. Would recommend this company thank you for all your hard work really appreciate mick

Mr · 26 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Trustpilot

Great service from start to finish.

I couldn’t have asked for anymore from Smith & Friends, loved dealing with Claire and Lindsey !

Lee · 26 July 2024 · Smith & Friends Estate Agents (Hartlepool)

★★★★★ 5/5

Trustpilot

Very good service

Very good service. Excellent communication. Pleasant and helpful staff.

Stephen · 26 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Trustpilot

Good communication

MRS · 26 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Google

Brilliant service, from beginning to end.

Shaun · 26 July 2024 · Smith & Friends Estate Agents (Darlington)

★★★★★ 5/5

Google

Put my property up for sale and arranged for numerous estate agents to visit me and give a valuation. When the manager from Smith and friends Louis visited I immediately felt he was very genuine. After speaking to him I cancelled all other valuations and following his advice I had a buyer within a week. So far so good, outstanding work from Louis and all the staff at Smith and friends who have been extremely helpful and supportive and taken a lot of the stress and anxiety off my shoulders. Thanks to you all. Five stars at least 👍

Alan · 26 July 2024 · Smith & Friends Estate Agents (Darlington)

★★★★★ 5/5

Google

Had dealt with the Darlington branch of Robinsons in 2021 and had excellent service. Contacted them again as Smith & Friends as we needed to find new tenants and again, their service was excellent. Very professional, easy to deal with and always answered any question or queries. Our new tenants also spoke very highly of them from their point of view.

Jonathan · 26 July 2024 · Smith & Friends Estate Agents (Darlington)

★★★★★ 5/5

Trustpilot

Very helpful team with excellent…

Very helpful team with excellent communication. I would definitely use Smith and Friends in the future

Customer · 26 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Trustpilot

Fantastic company

From the first meeting with the valuation guy to the completion I couldn't have asked for a better service. Great communication from their team throughout. Thank you for making a stressful time a little easier.

Angela · 26 July 2024 · Smith & Friends Estate Agents Ingleby Barwick

★★★★★ 5/5

Trustpilot

Very friendly and helpful took time to…

Very friendly and helpful took time to listen and explain things

Pamela · 26 July 2024 · Smith & Friends Estate Agents Ingleby Barwick