5/5
GoogleGreat service. Highly recommend the sales team.
Trusted Agent profile · Kent
Verified
Sinclair Hammelton reviews in Bromley, Petts Wood and Hayes
★★★★★
542 reviews across 4 offices and 2 platforms
Sinclair Hammelton has four offices, in Bromley (two offices), Petts Wood and Hayes (Kent). Together they have 542 reviews on two platforms, rated 4.4 out of 5 overall.
458
Reviews on Google
All 4 offices
84
Reviews on View Agents
All 4 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers35 reviews
After trying to sell for 2 years - not we must make clear the fault of the agents but rather the fickle minds of certain buyers, we felt as if we knew everyone ...Read all 35 from sellers
Buyers30 reviews
We recently completed on a property in Bromley and had a brilliant experience with Sinclair Hammelton and in particular, Matthew, who gave us a really ...Read all 30 from buyers
Tenants6 reviews
Warm, helpful and friendly staff who happily accommodated my requests for viewings at short notice. In particular Kayleigh Bushell who was able to address every ...Read all 6 from tenants
Our offices
Sinclair Hammelton's four offices, most reviewed first. Each has its own page.
- Sinclair Hammelton Bromley (23 High Street)23 High Street, BR1 1LG266 reviews · 209 on Google (4.2)3 in the last 90 days
- Sinclair Hammelton Bromley (2 High Street)2 High Street, BR1 1EA205 reviews · 200 on Google (4.2)3 in the last 90 days
- Sinclair Hammelton Petts Wood1 Chatsworth Parade, BR5 1DF76 reviews · 65 on Google (4.7)0 in the last 90 days
- Sinclair Hammelton Hayes49 Station Approach, BR2 7EB45 reviews · 34 on Google (4.2)0 in the last 90 days
Latest reviews from every Sinclair Hammelton office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleDealt with Nicola Stanway again today and have done for 3 years. On every occasion she is friendly, helpful and professional. Nothing is ever a problem whether it be locating a new tenant or a simple landlord question. I wouldn't hesitate to recommend Nicola or her team.
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
Agent replied
Hi Gary, I haven't been able to locate you on our system at all unfortunately so therefore cannot contact you. I would be more than happy to discuss the reasons behind your review?
1/5
GooglePaying £3000 per month in rent with 1 year paid in advance. Service non existing, being ignored, passed from one member of staff to another. STAY AWAY
Agent replied
Dear Dusan, Huge apologies that you have had to face these delays with your pool recommissioning and understand your frustration. As you are aware, we will of course compensate you with a rent rebate for the time that you have been unable to use the pool. As your managing agents, we are doing the best we can in trying to resolve this matter and carry out the required works as soon as possible. We are just as frustrated as you are that we were unable to get this completed any sooner, however, circumstances of all parties involved have not allowed for this to be a smooth completion. Also, we have faced unforeseen setbacks with the pool since the first attempt a couple of weeks ago to get it recommissioned. There are layers of issues that were uncovered during the filtering and that have to be dealt with before the recommissioning is successfully completed. It can be out of our control when instructed companies cannot complete work due to further issues and further required funds which need to be received and paid. We apologise again for the inconvenience that this may have caused you and hope that we can regain your faith in Sinclair Hammelton as we are chasing all parties every day for this to be completed. Best regards, Sinclair Hammelton
5/5
GoogleWe had a very good experience with Sinclair Hammelton from start to finish.All the team members were helpful. Harry oversaw our sale and purchase and was always very proactive and responsive;it made a real difference. He was professional and persistent in chasing a conveyancing firm that were progressing at a protracted pace! They also recommended a solicitor- the best I've ever encountered. House move stress was minimised as much as it could be.
5/5
GoogleWe worked with Harry on our purchase and he did a great job going above and beyond while remaining professional during some stressful moments. Great service.
5/5
GoogleExcellent service from start to finish. Went over and above to ensure everything went as smoothly and as efficiently as possible. Luke, Harry and Matthew provided a vital link between all parties to ensure that we could resolve any issues quickly. I can not imagine how hard it would have been to go through the whole process without their expertise and understanding. Thanks again to all involved.
1/5
View AgentsAvoid like the plague
I paid Sinclair Hammelton to manage a property for me. They failed to forward a succession of letters from the Council leaving me with a fine and a Court Summons as a result of their negligence. When I raised this, they tried to deny any responsibility despite the fact that all the letters had been sent to them and I had been paying them to manage the property.
5/5
GoogleDuring the period January 5 - January 13, 2018 I have visited Bromley, Kent in UK to search for a 2 Bedrooms apartment in Bromley for me and my wife. The search process was very stressfull as the estate agencies were asking for 12 months rent in advance or 6 months rent plus security deposit and a UK guarantor which was impossible for me to find. When I address my apartment search request to Ms. Lara Harker Assistant Manager at Sinclair Hammelton lettings office in Bromley I was very impressed with the professionalism, efficiency and effectiveness of Lara. She has found an excellent property for me and negotiated with the landlord to accept 6 months rent and a security deposit. I will be very happy to write a very positive review for you and your staff on how efficient and quick you have aranged the viewing and rental of the property and the professionalism you showed on our situation while we didn't had employment you were able to convince the owners to accept us as tenants to rent their property by paying 6 months rent and security deposit. Of course due to our situation the rental process didn't completed due to family reasons however the whole process was handled by great professionalism by Lara Harker and her staff. Lara and Kayleigh were very willing and very polite to help me to find the right property and to overcome the 12 months advanced rent that other estate agencies were asking which were a lot of money to pay upfront just because we were planning to move to the UK without having an employment. The UK government needs to reduce the advanced amount of rents down to 3 months for people that are going to UK to find a job. I will definetely come back to Lara Harker to ask her to arrange my apartment rental search once I am back in Bromley. Lara is an excellent professional and very customer oriented person which is what wins me as a customer over other estate agencies that remain in typical criteria. Outstanding customer service as it should be. Best Regards, Vassilis Makaronas Customer
5/5
GoogleWe were recommended Sinclair Hamilton by a couple of groups of friends in the area who spoke highly of them of but wanted to get check prices and test the others in the area and were glad that they were very competitive and gave us most confidence that they would achieve the best price for our property and smoothest process on our sale. Having not moved in 10+ years we were apprehensive of horror stories you hear but were guided through the process and our concerns were discussed and a plan of action put in place which gave us confidence and allowed us to put our attention elsewhere as we trusted all was in hand. The sale process was within timeframes forecasted and achieved a sale price in excess of our expectations (and that of other estate agents in the area). Our key dates for completion regarding school dates were taken on board and was processed in time to avoid any issues. Contact and updates were regular and I do not recall a time when my wife or I rang and could not speak to someone with an update on the first point of trying. In summary we would recommend Luke, Faye, Morwenna and the team at Sinclair Hammelton for a professional first class service that is more than value for money.
1/5
GoogleWe have put an offer on a house in BR2. I have explained the agent that we want to deal with a serious seller only as we have two young children and will have to move our from our flat in couple of months. We wanted to avoid the situation where the seller is pulling out last minute and we will not have time to find somewhere else. The agent words were: '' I got to know my client, he is serious about selling his house, he wont mess you about''. Guess what, after we have done the searches, surveys and had the mortgage approved, the seller has pulled out. We had to find out through our solicitor as Sinclair Hammelton did not even bother to respond to my email. The worst part is that the agent knew already for a while that the seller has changed his mind. I started to be suspicious when I was told to wait for further damp & roof survey results, then he was too busy to take my calls. We will not use Sinclair Hammelton again for buying or selling in the future.
Agent replied
Hi Linda, I cant find your name or details on our system, I have also checked with our other branches and none of us have experienced or dealt with aborted sales under the circumstances you described? Can you please get in contact with me so i can address this issue? Kind Regards Luke
5/5
GoogleI have been using the Bromley branch of Sinclair Hammelton for the past four years. They have been looking after the lease for my rental property and also vetting and securing new tenants. Throughout this period I have found them to be efficient, professional and totally reliable. The attention to detail they provide for every transaction is particularly impressive and the staff are always helpful and friendly, going the extra mile to help out to ensure that they provide a good service. In particular mention should be made of the Manager Nicola Stanway who is always available to give sensible and pertinent advice should a problem arise. In conclusion, I have been totally satisfied by the help & support I have received from Sinclair Hammelton, and I would have no hesitation in recommending them to those looking for a professional service.
5/5
GoogleDuring the period January 5 - January 13, 2018 I have visited Bromley, Kent in UK to search for a 2 Bedrooms apartment in Bromley for me and my wife. The search process was very stressfull as the estate agencies were asking for 12 months rent in advance or 6 months rent plus security deposit and a UK guarantor which was impossible for me to find. When I address my apartment search request to Ms. Lara Harker Assistant Manager at Sinclair Hammelton lettings office in Bromley I was very impressed with the professionalism, efficiency and effectiveness of Lara. She has found an excellent property for me and negotiated with the landlord to accept 6 months rent and a security deposit. I will be very happy to write a very positive review for you and your staff on how efficient and quick you have aranged the viewing and rental of the property and the professionalism you showed on our situation while we didn't had employment you were able to convince the owners to accept us as tenants to rent their property by paying 6 months rent and security deposit. Of course due to our situation the rental process didn't completed due to family reasons however the whole process was handled by great professionalism by Lara Harker and her staff. Lara and Kayleigh were very willing and very polite to help me to find the right property and to overcome the 12 months advanced rent that other estate agencies were asking which were a lot of money to pay upfront just because we were planning to move to the UK without having an employment. The UK government needs to reduce the advanced amount of rents down to 3 months for people that are going to UK to find a job. I will definetely come back to Lara Harker to ask her to arrange my apartment rental search once I am back in Bromley. Lara is an excellent professional and very customer oriented person which is what wins me as a customer over other estate agencies that remain in typical criteria. Outstanding customer service as it should be. Best Regards, Vassilis Makaronas Customer
5/5
GoogleWe were recommended Sinclair Hamilton by a couple of groups of friends in the area who spoke highly of them of but wanted to get check prices and test the others in the area and were glad that they were very competitive and gave us most confidence that they would achieve the best price for our property and smoothest process on our sale. Having not moved in 10+ years we were apprehensive of horror stories you hear but were guided through the process and our concerns were discussed and a plan of action put in place which gave us confidence and allowed us to put our attention elsewhere as we trusted all was in hand. The sale process was within timeframes forecasted and achieved a sale price in excess of our expectations (and that of other estate agents in the area). Our key dates for completion regarding school dates were taken on board and was processed in time to avoid any issues. Contact and updates were regular and I do not recall a time when my wife or I rang and could not speak to someone with an update on the first point of trying. In summary we would recommend Luke, Faye, Morwenna and the team at Sinclair Hammelton for a professional first class service that is more than value for money.
1/5
GoogleWe have put an offer on a house in BR2. I have explained the agent that we want to deal with a serious seller only as we have two young children and will have to move our from our flat in couple of months. We wanted to avoid the situation where the seller is pulling out last minute and we will not have time to find somewhere else. The agent words were: '' I got to know my client, he is serious about selling his house, he wont mess you about''. Guess what, after we have done the searches, surveys and had the mortgage approved, the seller has pulled out. We had to find out through our solicitor as Sinclair Hammelton did not even bother to respond to my email. The worst part is that the agent knew already for a while that the seller has changed his mind. I started to be suspicious when I was told to wait for further damp & roof survey results, then he was too busy to take my calls. We will not use Sinclair Hammelton again for buying or selling in the future.
Agent replied
Hi Linda, I cant find your name or details on our system, I have also checked with our other branches and none of us have experienced or dealt with aborted sales under the circumstances you described? Can you please get in contact with me so i can address this issue? Kind Regards Luke
5/5
GoogleI have been using the Bromley branch of Sinclair Hammelton for the past four years. They have been looking after the lease for my rental property and also vetting and securing new tenants. Throughout this period I have found them to be efficient, professional and totally reliable. The attention to detail they provide for every transaction is particularly impressive and the staff are always helpful and friendly, going the extra mile to help out to ensure that they provide a good service. In particular mention should be made of the Manager Nicola Stanway who is always available to give sensible and pertinent advice should a problem arise. In conclusion, I have been totally satisfied by the help & support I have received from Sinclair Hammelton, and I would have no hesitation in recommending them to those looking for a professional service.
5/5
View AgentsOutstanding service
Very impressive service received from Sinclair Hammelton Bromley. I would not hesitate to recommend them. They dealt with the sale of the property efficiently and in particular Matt who was always approachable, professional, helpful and above all very patient with all my questions. A massive thank-you!
5/5
GoogleScrupulous yet friendly guidance throughout my buying experience. The liaison with the Estate Agents selling my property was clear and professional throughout. I would certainly use this firm again if I were selling or buying.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
View AgentsStress free house selling......
thank you to Natalie, Scott and the team for making the selling of our house virtually stress free with their friendly, diligent and proactive service. Constant and complete feedback coupled with their tireless efforts to secure our buyer made them a pleasure to deal with.
5/5
GoogleThe team worked tirelessly to sell my house which was in an awkward location. I happily recommend them.
5/5
GoogleNatalie Lazzam was fantastic from start to finish. This was our first property purchase and she was great with guiding us through the process and ensuring that we found somewhere that would suit us. I would definitely recommend their services and would be confident in referring friends to Natalie personally due to the service that we received.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Sinclair Hammelton
How many reviews does Sinclair Hammelton have?
Sinclair Hammelton has 542 reviews across its four offices, rated 4.4 out of 5 overall: 458 on Google, 84 on View Agents.
Which Sinclair Hammelton office has the most reviews?
Bromley (23 High Street) has the most, with 266 reviews rated 4.4 out of 5, followed by Bromley (2 High Street) with 205.
Where are the Sinclair Hammelton offices?
The four Sinclair Hammelton offices, by town:
- Bromley (2 High Street): 2 High Street, Bromley, Kent, BR1 1EA
- Bromley (23 High Street): 23 High Street, Bromley, Kent, BR1 1LG
- Hayes: 49 Station Approach, Hayes, Kent, BR2 7EB
- Petts Wood: 1 Chatsworth Parade, Petts Wood, Kent, BR5 1DF
What do sellers say about Sinclair Hammelton?
35 reviews from sellers, rated 5.0 out of 5 on average. For example, Joyce wrote: "After trying to sell for 2 years - not we must make clear the fault of the agents but rather the fickle minds of certain buyers, we felt as if we knew everyone ..."
What do buyers say about Sinclair Hammelton?
30 reviews from buyers, rated 4.9 out of 5 on average. For example, Jaslin wrote: "We recently completed on a property in Bromley and had a brilliant experience with Sinclair Hammelton and in particular, Matthew, who gave us a really ..."
What do tenants say about Sinclair Hammelton?
6 reviews from tenants, rated 4.8 out of 5 on average. For example, Alex wrote: "Warm, helpful and friendly staff who happily accommodated my requests for viewings at short notice. In particular Kayleigh Bushell who was able to address every ..."
