5/5
James and Mary were 2nd to none. Couldn't be more helpful. 100% the best letting agents I've ever dealt with
Agent replied · 16 April 2026
Hi Nick, it's reviews like this that make all the hard work worthwhile. Thanks so much.
Trusted Agent profile
★★★★★
1,005 reviews across 11 offices and 3 platforms
Sheldon Bosley Knight has 11 offices, in Evesham, Solihull, Leamington Spa, Leicester, Coventry, Stratford-Upon-Avon, Pershore, Bedworth, Kineton, Shipston-On-Stour and Market Bosworth. Together they have 1,005 reviews on three platforms, rated 4.5 out of 5 overall.
968
Reviews on Google
All 11 offices
11
Reviews on Yell
All 11 offices
26
Reviews on Trustpilot
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Sheldon Bosley Knight's 11 offices, most reviewed first. Each has its own page.
Showing 966 reviews on Google only. Show every review
5/5
James and Mary were 2nd to none. Couldn't be more helpful. 100% the best letting agents I've ever dealt with
Hi Nick, it's reviews like this that make all the hard work worthwhile. Thanks so much.
5/5
We contacted Sheldon Bosley Knight about a rental property, at an extremely stressful time for our family. The Solihull agency could not have been more helpful, and we were very impressed with how efficient the process was. James was most professional and always responded very quickly to any emails, and Mary was on hand to see that the handover went smoothly. Thank you to the team for making our move in as stress-free as possible.
Hi Patricia, we're delighted to hear this and thank you very much for taking the time to leave your review. We hope you're very happy in your new home.
5/5
Very nice agent, responsive and supportive expecially Niraj shah..
Hi Osemeke, that's wonderful to hear. Thank you very much for taking the time to leave the review.
5/5
Thanks Niraj Shah for being really helpful with the queries I had around my apartment. Super friendly, really insightful, and trustworthy as he promised to follow up regarding the questions I had.
Hi Hashini, that's wonderful to hear. Thank you very much for taking the time to leave the review.
5/5
Niraj has been fantastic for myself and my partner ever since we moved into the property he has been a massive help with anything we ever needed advice with or in general for advice about the property a great individual overall
Dear Connor, thank you so much for your review. We are delighted to hear it!
1/5
Quite simply, this has been the worst transition from Andrew Granger (in Market Harborough) to their new owners, Sheldon Bosley Knight. There has been absolutely no consideration for existing clients throughout the process. …
Dear Darren, Thank you for your review and for sharing your perspective. … More
1/5
I recently contacted Sheldon Bosley Knight to arrange a viewing for a property on Greville Road, Warwick (CV34), and was surprised by the experience. …
Dear Jessica, we are really sorry you were unable to view the property on this occasion, but we are often instructed by the vendor to only allow viewings to potential buyers who are in an immediate position to proceed with a purchase. We … More
5/5
Rating only, no written review.
Hi Jess, thank you very much for giving us a 5-star rating.
5/5
Unbelievable service… Will is a gentleman, very professional, honest and always prompt at returning calls. I can’t praise him enough. Fantastic experience purchasing through Will and the team. Thanks again. Lee Galvano FG & FG Properties LTD
Dear Lee, thank you for your wonderful review. It's great to hear!
5/5
I would recommend Sheldon Bosley Knight. Will Glendenning and Samantha-Marie Parsons have especially gone out of their way to be extremely helpful. Their patience during the process of getting our cottage to sale has been exceptional.
Dear Pippa, thank you so much for your wonderful review. We are very proud of our auction team which always delivers such outstanding service.
1/5
AVOID AT ALL COSTS, ABSOLUTELY TERRIBLE AGENTS DO NOT USE
Dear Sam, we are very shocked to receive your review and disappointed you felt the need to write it. From the information you’ve shared we’re unable to locate you on our system to understand if this relates to a sales or lettings property, or even our business. Could you please email nuneaton@sheldonbosleyknight.co.uk so we can help resolve the issue as soon as possible.
5/5
Good service, efficient communication, James Taylor is reliable and patient, good experience.
Hi Wei, that's fantastic to hear. Thank you very much.
5/5
We honestly couldn’t have asked for a better experience with Sheldon Bosley Knight Letting Agents. From day one, the team went above and beyond to help myself and my partner, Lewis, find our perfect home, and they did it with so much care, patience, and genuine kindness. House hunting can be stressful (and emotional!), but they somehow made it exciting, reassuring, and even enjoyable. No question was ever too small, nothing felt rushed, and we always felt listened to and supported. It never felt like “just another tenancy”, it felt personal, and that means everything. Thanks to them, we’ve found a place that truly feels like home, and we’ll always be grateful for that. Massive thank you to the whole team, you’re absolute stars ⭐️ Highly, highly recommend!
Hi, thank you so much for taking the time to leave this review. We're delighted to hear how you feel about the service you received and thank you very much for recommending us.
5/5
Excellent service, very kind and supportive staff members, friendly team ever ready to help. Katie is amazing 🤩 …
Dear Barbara, thank you so much for your lovely five star review. We are delighted and thank you for your kind words.
5/5
I have been very impressed with the friendly blend of help an professionalism provided by Josh and his team, who went the extra mile to secure suitable tenants to fit in with their neighbours at Crown Court. As one who over many years operated family owned service companies, I can thoroughly recommend the service that they provide.
Hi Mike, we're delighted to hear this and thank you very much for recommending us.
5/5
Sheldon Bosley Knight lettings team, as ever, have done a fabulous job in finding a new tenant for my property. Emma, Natasha, Isobel and Josh were all very efficient, professional and helpful all the way through the process.
Hi Andrew, that's wonderful to hear. Thank you very much.
5/5
I’m very happy with the service we received. The staff were helpful, professional, and always quick to respond. Everything was clearly explained and handled efficiently, which made the whole letting process straightforward and hassle-free. A special mention to Isobel and Katie great service from start to finish , many thanks . I highly recommended.👏👏
Hi Aisher, that's wonderful to hear. Thanks so much for your kind words and recommending us.
1/5
‘Really really bad property management’ Thank you for your reply. I’m surprised you are unable to locate any record connected to my review, particularly as I was contacted directly by phone (twice) after it was posted. My phone number is not displayed on Google reviews, and I had not provided it in relation to this feedback. I would have preferred any response to remain on this platform for transparency. For clarity, this review relates to my experience with your property management services, including a meeting held at your office where members of our apartment building were present. During that meeting, one attendee was told to “shut up” while attempting to ask what I felt was a reasonable and responsible question. I believe it’s important for reviews to remain an open and transparent space for genuine customer feedback.
Dear Aran, Thank you for your reply. As you are not on our system and we therefore cannot assume anything, we are simply trying to establish who you are and understand the issue you have and what it relates to so that we can investigate it further. If you would kindly provide details of the property you’re linked to and in what way, ie tenant, leaseholder, contractor and date of the meeting you attended and with which member of Loveitts Longlease staff, we would be happy to look into this further. We look forward to hearing from you.
5/5
I would highly recommend Sheldon Bosley Knight (SBK) for all areas of property. I have used (SBK) in the last 2-3 years to fully management a property on the rental market to then sell that property and then purchased through them also. From start to finish I have received nothing but a high quality service. I used the Nuneaton and Evesham branches. As we all know house moves are a very stressful time but one thing SBK never failed me on was communication which is key.
Hi Kate, wow - thank you. Reviews like this really do make all the hard work worthwhile. Thank you so much!
5/5
I had a great experience with Sheldon Bosley Knight and satisfied the service I received. James was professional, responsive, and very helpful from the beginning to the end. Communication was clear and timely, and he took the time to explain each step, which made the whole process smooth and stress-free.
Hi Hazel Ann, thank you very much for your kind words. We're delighted you feel this way about the service you received.
5/5
We inherited SBK as our managing agent when our old agent was sold to them approximately 3 years ago. It has taken a while for them to grips with all the new properties they acquired and during that time I've seen many staff come and go which can be frustrating as a landlord to not have the continuity of dealing with the same people. Recently, Niraj in the Oadby office has been looking after our concerns and I have to say that he is brilliant in dealing with any issues and I really feel like he looks after the finer details to ensure that Landlords are protected and the property is looked after. Thank you Niraj I really appreciate how hard you work for your customers.
Hi Laura, that's great to hear. Thank you very much.
5/5
Recently, we had an issue with the cooker unit, and unfortunately it happened over the weekend. Neeraj was extremely helpful and got it sorted very quickly with a timely response and excellent coordination. His communication and professionalism were outstanding. Really appreciate the support.
Dear Alphy, thank you so much for your review. We are pleased the issue got resolved so quickly for you.
5/5
The team at SBK are consistently professional and reliable. They respond quickly and provide excellent support with all my tenancy needs. I have worked with Louisa for several years, and she is outstanding.
Hi Katherine, that's wonderful to hear. Thank you so much.
1/5
A terrible company to manage your property. I live abroad and since May 2024, Loveitts (as they were then known) now Sheldon Bosley Knight have since managed the property. SBK are supposed to visit and assess the property every six months - never happened. I have had to remind them to do this. Their third party contractors have no warranty on works, when there is a 2nd and 3rd recall on defective work. SBK do not internally document work orders - as they are contracted to do so. This makes guaranteeing work impossible and filing for UK taxes difficult. Monthly rental is never the same each and every month, due to SBK taking some funds for God knows what. My monthly rent is never the same amount from month to month. The invoices SBK provide do not details outgoing transactions. I have tenants that are destroying my property. SBK do nothing about this. They never follow-up with communications. Emails to SBK are not properly read. Makes overseas communication far harder than it should. In the 18 months I have been using SBK, my property has decreased in value (due to bad tenants), 80% of the accumulated rent goes back into fixing and repairs of the property; and I have ZERO idea what the state of my property looks like, as SBK do not visit the property to be my 'eyes and ears' let alone 'manage' the property.
We are sorry you felt the need to post this review. We have been trying to contact you directly to try to resolve the issues you have raised. Inspections at the property were carried out in 2024 and 2025. Any maintenance issues and work needed to the property have been discussed, documented and agreed with you at the time of the inspections or the tenants making us aware. The rental income has generally been stable each month aside from the months where approved maintenance work has taken place. We pride ourselves on the level of service we give to our landlords and tenants and would be grateful if you could get in touch with us at your convenience so we can rectify this situation.
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The Trusted Agent 2026 results for Sheldon Bosley Knight, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Evesham has the most, with 261 reviews rated 4.1 out of 5, followed by Solihull with 227.
The 11 Sheldon Bosley Knight offices, by town:
Yes. In The Trusted Agent 2026 awards, Solihull won Trusted Agent.