1/5
Disappointed with Robin Jones. Poor communication when looking for a property to buy. Better look elsewhere if you don't want to waste your time.
Trusted Agent profile
★★★★★
1,005 reviews across 11 offices and 3 platforms
Sheldon Bosley Knight has 11 offices, in Evesham, Solihull, Leamington Spa, Leicester, Coventry, Stratford-Upon-Avon, Pershore, Bedworth, Kineton, Shipston-On-Stour and Market Bosworth. Together they have 1,005 reviews on three platforms, rated 4.5 out of 5 overall.
968
Reviews on Google
All 11 offices
11
Reviews on Yell
All 11 offices
26
Reviews on Trustpilot
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Sheldon Bosley Knight's 11 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Sheldon Bosley Knight, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 966 reviews on Google only. Show every review
1/5
Disappointed with Robin Jones. Poor communication when looking for a property to buy. Better look elsewhere if you don't want to waste your time.
5/5
Our family have just sold my late uncles property and can't stress enough how super efficient this company are. They kept us updated throughout the whole process. All the staff were sympathetic and courtious. Would highly recommend this company to anyone selling a property. A big thank you to all the staff for all your help and support
4/5
Rented under the agency for 10 months. Communication was high quality, with responses to emails being very swift. When commencing the tenancy the total of all the initial fees were quite high (as often the case with agencies), but processing of money was secure and well organised, which was reassuring. Whilst the administrative team efficiently use emails, key processes/events regarding the property were commanicated professionally in paper form. All in all, I found the staff friendly on my first and last face-to-face encounter at the office and always willing to help.
5/5
Rating only, no written review.
5/5
Top company
1/5
When organising to view the property we have been very happy with the service. After a few months went by we started to notice reoccurring issues happening with the boiler,oven and drainage system. There have been 2 occasions where we have had to miss days at work due to the boiler not working and both times been given 2 different times the landlord would arrive only to be told he was going to be later when we've called to enquire why he was late. Not helpful after the contract had been signed and I wouldn't use again.
5/5
With less than three weeks to go until university starts, and in a very urgent situation, several Agents turned us down due to us being students.Claire from the Letting department showed great compassion and allowed us to view a house. She presented our case to the new Landlord and within a few hours he accepted our offer.
5/5
We received excellent service from Knight and Rennie when they sold our home, we were always kept fully informed, given sound advice and nothing was too much trouble, making what can be a stressful process that little bit easier. Knight and Rennie also managed the letting on our property and again their service was second to none, communication between myself and all the staff was good, they dealt with every issue promptly and above all fairly. I would definitely recommend Knight and Rennie to anyone looking for a trustworthy service.
5/5
As a tenant, I found Robin Jones to be extremely friendly and helpful. They very personal approach, which I think counts for a lot.
1/5
whoever has given this estate agent five stars should hear about my experience. I've called and e-mailed them to discuss putting my prperty on the market. No call back, no acknowledgment. I called into the Kenilworth office and my details were written down. no response, I've seen a property I am really keen on, which is being marketed by KR so again I called into the Kenilworth office. The blonde disinterested girl working int here firstly denied that KR were marketing the property. She did not suggest I try the Leamington Office, however I asked her to check. She disappeared to the back of the office came back and said "oh yeah.. right... it is Leamington". I asked for a brochure only to be told they don't have one, so I suggested they could send one to me. This was three weeks ago. Still no sign of it. So thanks, KR, I expect I have no chance now of selling and buying with you in time. I don't even know why there is not a chance to give KR a 0/5 because quite frankly that is all they are worth.
1/5
My partner and I have been renting for approx. 20 years combined and we have never had so many hassles as dealing with Knight and Rennie. We were renting and when we went to move in the house wasn't ready and i don't think anyone from K&R had even had a look around. It wasn't cleaned, things were broken or not working, and the landlord had left a lot of junk behind. We ended up having to clean the place and pack the landlords stuff up for him ourselves. When things stopped working all we got was stalling and blocking, and straight away quoting legal points rather than just fixing them. When you rent a place it is fair to assume the things should work. There are some good people there like Tamara, but the others leave a lot to be desired. My advice to any body renting with K&R is to read the contract really carefully and see what protections you have. You'll find the landlord is completely covered , the tenant has none. Think what will happen if something goes wrong. Response - Thanks for your reply Oliver. Whilst i was staying at that property I did speak with you and others at K&R repeatedly and they weren't resolved. Again i strongly urge people to check the contracts really carefully before signing with them. Also make sure you get everything in writing, don't rely on a conversation get it written down so you have evidence to protect yourself.
Dear reviewer, I'm very sorry to hear of the challenges with your rental property although I'm pleased to know Tamara is on the case, I agree with your assessment that she is a good person. Please let me know who you are, and which property you rent so I can resolve these issues for you. Alternatively please call me on 01926 430555 and perhaps we can meet up to discuss. Oliver knight
5/5
Having emigrated to north America, we asked Knight & Rennie to handle our UK house sale, whilst we were 4500 miles away and 7hrs behind GMT. From the point of the initial valuation (knowledge of the market was excellent), on to the early exchange of contracts and through to the sale completion, we knew Oliver, Andrew and the team were working on our behalf. The service was prompt, confident, professional and with some light hearted moments too. Bottom line is we would not hesitate to use them again and are very happy to recommend them.
5/5
Excellent letting agents
5/5
We purchased our house from Knight & Rennie and we were extremely impressed with the high level of service we received. Oliver' s professional and collaborative approach made the entire process stress-free from start to finish.
5/5
Knight & Rennie were a breath of fresh air compared to the previous estate agents . Andrew James knows the market, does not use 'estate agent speak' and is both professional and personable. Clear communications and a straightforward approach both appealed to me. The sale was achieved very quickly with the minimum of fuss and at very good price. Stressfull - certainly not, but a pleasure from start to finish. I have no hesitation in endorsing both Andrew James and Knight & Rennie.
5/5
After four weeks that my son was looking for a house to rent, I went from Spain to help him to find it. I visited many agents in Leamington and the houses that they show me were not what I wanted. We were very nervous because the university had started and we didn't have a house. Somebody told me about Knight & Rennie. I went there and met Tamara. I explained her what I wanted, she understood me perfect and we went quickly to see an apartment. I couldn't believe, after so long, I had found what I was looking for. She was very helpful with us. I really recommend Knight & Rennie
5/5
We have recently returned to Knight and Rennie to sell our property due to relocation. Having used them to sell a previous property, we have been delighted once again with the outstanding service provided by the whole team. We were delighted with the initial valuation from Oliver and once again thrilled with the quick turnaround and sale of our property. What really sets K&N apart from other Estate Agents is their high level of integrity. Even if the message is a difficult one, it is delivered quickly and a solution put in place. Across the team we found everyone approachable, open and honest. Despite strong competition from other neighbouring properties, we sold within a couple of weeks and achieved within our valuation estimate which we were absolutely delighted with. We were kept informed of the sale progress and both Emma and Sophie worked tirelessly on the sale, generating viewings and proactively following through the sale to completion. This combination of skill and behaviour sets K&N apart from the rest of the Agents. I cannot thank the whole team enough, particularly Sophie and Emma for all of their help and support. What is usually a stressful process was actually made pleasurable. My husband and I have been talking this evening about the move and we still can't believe how easy it has been to get where we wanted to be. I truly believe this has been made all the more possible by choosng the right agent so thank you K&N! We cannot recommend you enough. Emily and Chris.
5/5
From the moment Oliver came to give a valuation of our home, we knew we were in safe hands - the fees were clear and very reasonable, and the quality of the marketing material was exceptionally high. Even before the house was on the market, Andrew and the team in the Leamington office worked very hard on our behalf, and kept us informed every step of the way. We were particularly impressed by the prompt and useful feedback after each viewing, and especially by the way the house was always left spotless, even after five viewings on a snowy day! After we had agreed a price with our buyers, Andrew continued to keep us informed of the progress of the sale, and we completed on the day we were expecting to. All in all our experience with Knight and Rennie was 100% positive, and we would not hesitate to recommend them to anyone with a property to sell.
5/5
I was very impressed with the whole team at Knight Rennie. Professional throughout, easy to work with and attentive. I will work with them again.
5/5
We sold with Knight & Rennie, they handled the process with ease and we would recommend them to anyone looking to sell in Leamington and the surrounding area. Why go anywhere else!
5/5
I spent 18 months as a tenant of a property let by Knight and Rennie. I found them to be efficient, friendly, reliable and reasonable for the duration. I highly recommend them.
5/5
The best Estate Agents in Leamington by far. Their professional approach in dealing with all the aspects of selling/buying a house is carried out exceptionally.
5/5
Having used several local estate agents over the years, Knight and Rennie are in a league of their own. Professional staff with expert knowledge are a winning combination. There is no reason to go anywhere else.
5/5
We've been searching for a new house for over a year now and have had dealings with all of Leamingtons Estate Agents. Have always found the Knight and Rennie team easy to deal with and proactive in helping us with our search. Very professional.
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Evesham has the most, with 261 reviews rated 4.1 out of 5, followed by Solihull with 227.
The 11 Sheldon Bosley Knight offices, by town:
Yes. In The Trusted Agent 2026 awards, Solihull won Trusted Agent.
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