Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleSBK Lettings are really good agents, all the staff are friendly, professional and excellent service.
Sten · 11 August 2026 · Sheldon Bosley Knight Solihull
Agent replied · 11 October 2026
Hi Sten, thank you very much for your review. We’re very happy to hear you feel this way about the service you received.
★★★★★ 5/5
GoogleI had an excellent experience with Sheldon Bosley. From start to finish, I found the team to be professional, friendly, and incredibly efficient. They kept me informed throughout the process, responded promptly to any questions, and made everything feel straightforward and stress-free. I really appreciated their support and would happily recommend Sheldon Bosley to anyone looking for a reliable and trustworthy letting agent and management.
Samiya · 11 August 2026 · Sheldon Bosley Knight Solihull
Agent replied · 11 October 2026
Hi Samiya, thank you very much for taking the time to leave a review. We take real pride in the service we provide so we’re thrilled to hear your feedback.
★★★★★ 4/5
GoogleRating only, no written review.
Mandy · 11 August 2026 · Sheldon Bosley Knight Solihull
Agent replied · 11 October 2026
Hi Mandy, thank you for giving us a four-star rating.
★★★★★ 5/5
GoogleThank you to SBK Lettings - Solihull, the team gives amazing quality of work within short time lapses, thank you again
Sonu · 11 August 2026 · Sheldon Bosley Knight Solihull
Agent replied · 11 October 2026
Hi Sonu, thank you very much for your review. We’re very happy to hear you feel this way about the service you received.
★★★★★ 5/5
GoogleVery helpful staff they kept me informed throughout the transaction.
Jean · 11 August 2026 · Sheldon Bosley Knight Kineton
Agent replied · 11 October 2026
Dear Jean, we’re delighted to hear this. Thank you very much for taking the time to leave a review.
★★★★★ 5/5
GoogleFriendly, approachable and timely with their communication.
It has been a great professional but also personable experience so far in the purchase process.
Ryan · 11 August 2026 · Sheldon Bosley Knight Kineton
Agent replied · 11 October 2026
Hi Ryan, we take real pride in the service we provide so this is wonderful to hear, thank you.
★★★★★ 4/5
GoogleVery helpful to see roof space. And continuing with appreciated advice.
Sheila · 10 August 2026 · Sheldon Bosley Knight Pershore
Agent replied · 10 October 2026
Hi Sheila,
Thank you for your review! It sounds like you're carefully weighing your options, and we completely understand. If there's anything specific you need or if you'd like more information regarding roof space, please don't hesitate to reach out.
Best regards,
Gary & The Sheldon Bosley Knight Team
★★★★★ 5/5
TrustpilotNiraj Shah's help
I found Niraj Shah, who works in the Lettings department of SBK really helpful. I am between tenants - the flat needed to be re-painted, the place cleaned and the electricity restored. The resotarion of electricity, especially given Ovo's abysmal performance, has been stressful and unimaginably long - it took three days and several visits by Niraj. Throughout this period, Niraj has been patient and worked through each hurdle even though he was sometimes on leave. His dedication and passion sone through. Thank You Niraj!
Prof · 31 July 2026 · Sheldon Bosley Knight Leicester
Agent replied · 22 September 2026
Hi, thank you very much for taking the time to leave a review. We're very grateful for your kind words and glad we were able to help you with the outcome you needed.
★★★★★ 1/5
TrustpilotSlooooow, problematic
Slooooow. Took nearly three weeks from agreeing to list to first advert. Sold in four days. Very poor communication with buyer meant an easy exchange took 3 months and only last minute. Avoid avoid avoid.
JJ · 27 July 2026 · Sheldon Bosley Knight Leicester
Agent replied · 22 September 2026
Dear Mr Pittaway,
Thank you for taking the time to share your feedback with us.
We apologise for the initial delay in getting your property onto the market. We did our best to work around your work commitments, the photographer’s availability and the amendments required to ensure you were 100% happy with the listing before it’s launch.
Once live, we were delighted to secure a buyer for your home in just four days. We’re sorry you felt 12 weeks (three months) from offer acceptance to completion was slow, whereas in the current market conditions this is a fantastic result.
Throughout the progression, our team remained dedicated to keeping you updated with weekly communications. We appreciate your comments and will utilise them to ensure our service is the best it can be. We are very happy that we were able to secure a buyer for your home and wish you all the very best in your next chapter.
Best regards,
Gary and The Sheldon Bosley Knight Team
★★★★★ 5/5
GoogleThis is a review for Daisy who helped me get everything together when my housing situation was at the 11th hour, thank you for the help! She didn’t have to but she chose to, so thank you Daisy
Linet · 15 July 2026 · Sheldon Bosley Knight Leicester
Agent replied · 15 October 2026
Hi Linet, we take real pride in the service we provide so this is wonderful to hear, thank you. We hope you're very happy in your new home.
★★★★★ 5/5
GoogleNiraj has been really helpful whenever i face an issue at the property
He works hard to resolve it
Fatema · 15 July 2026 · Sheldon Bosley Knight Leicester
Agent replied · 15 October 2026
Hi Ro, thank you very much for your review. We’re very happy to hear you feel this way about the service you received.
★★★★★ 5/5
GoogleI have had an excellent experience with Niraj Shah Marla. He is always professional, polite, and friendly, making communication easy and pleasant. Any issues that arise are dealt with quickly and efficiently. His prompt responses and commitment to resolving problems are greatly appreciated. I would highly recommend Niraj and Sheldon Bosley Knights.
Charlotte · 15 July 2026 · Sheldon Bosley Knight Leicester
Agent replied · 15 October 2026
Hi Charlotte, we take real pride in the service we provide so this is wonderful to hear. Thank you very much for taking the time to leave the review and for recommending us.
★★★★★ 5/5
GoogleDealing with the sale of my late fathers house.. Excellent service so friendly and helpful. Got a very quick sale.
Would highly recommend and a Big Thank you for what you have done.
Jacky
Beepboop · 12 July 2026 · Sheldon Bosley Knight Coventry
Agent replied · 12 October 2026
Hi Jacky, thank you very much for your review. We’re very happy to hear you feel this way about the service you received and thank you for recommending us.
★★★★★ 5/5
GoogleThe people at SBK not only were helpful and efficient in handling my purchase, they also gave me several very useful pieces of advice entirely unasked and generally made the process smooth in a way that other involved parties had not done. Were I to sell my house again at some future time, I would certainly choose to market it through these estate agents.
Beth · 12 July 2026 · Sheldon Bosley Knight Coventry
Agent replied · 12 October 2026
Hi Beth, thank you very much for taking the time to leave a review. We’re thrilled to hear your feedback. We hope to be able to help you again.
★★★★★ 5/5
GoogleIt was great to work with Wayne. He was instrumental in securing the property. Initially we had gone with our own mortgage advisor and our mortgage application was rejected by the lender and he suggested using another mortgage advisor, who was able to get the mortgage approved by the same vendor and us securing the property. It was a pleasure to deal with Wayne in the Coventry office, he was responsive, quick to sort out bumps and very helpful.
Prasath · 12 July 2026 · Sheldon Bosley Knight Coventry
Agent replied · 12 October 2026
Hi Prasath, we're delighted to hear this and it’s been a pleasure to help you with your property journey. We hope you’re very happy in your new home.
★★★★★ 1/5
GoogleLee, the valuer, was very good and professional but once we signed up with them and were passed over to their sales team and then on to their progression team, they were more than useless. We've exchanged contracts and had very little communication from them.
Bet they will soon come running to collect their undeserved commission though 😤
Colin · 12 July 2026 · Sheldon Bosley Knight Coventry
Agent replied · 12 October 2026
Hi Colin,
Thank you for taking the time to leave your feedback.
I'm sorry to hear that this is how you feel about your experience with us. While I don't yet know whether we got everything right or where things may have gone wrong, I do take comments like yours very seriously and would like the opportunity to look into this.
It was pleasing to read that Lee provided a professional service at the outset, but I'm sorry that you felt communication wasn't at the level you expected once your sale progressed.
If you're happy to do so, could you please email me directly at gary.simpson@sheldonbosleyknight.co.uk with a little more detail? Specifics really help me to audit your experience, understand exactly what happened and identify whether there are any lessons we need to learn or improvements we need to make. Once I've completed my review, I'll come back to you.
Thank you again for your feedback.
Gary Simpson
Director
★★★★★ 5/5
GoogleExcellent service,very knowledgeable, helpful and friendly.
Matt · 12 July 2026 · Sheldon Bosley Knight Coventry
Agent replied · 12 October 2026
Hi Matt, thank you very much for taking the time to leave a review. We’re thrilled to hear your feedback. We hope to be able to help you again.
★★★★★ 5/5
GoogleAll the staff that I communicated with were very professional, friendly, very informative, and overall first class. I cannot fault them for a single point 10/10. Thanks guys
Martin · 12 July 2026 · Sheldon Bosley Knight Coventry
Agent replied · 12 October 2026
Hi Martin, thank you very much for taking the time to leave a review. We’re thrilled to hear your feedback. We hope to be able to help you again.
★★★★★ 1/5
GoogleI had a very disappointing experience with this auction company. The service was poorly managed, and there was a clear lack of attention to detail throughout the process.
The company failed to obtain and verify the correct documentation before the auction. In addition, documents were uploaded to the buyer's legal pack without being properly checked, which raised serious concerns about the accuracy of the information being provided.
As a prospective bidder, this caused significant frustration and undermined my confidence in the process. Due to the unresolved documentation issues and the uncertainty they created, I ultimately decided not to participate in the auction.
I expected a much higher level of professionalism and diligence from a company handling property transactions. Unfortunately, my experience fell well below that standard, and I would not recommend their services based on my experience.
Imtiyaz · 12 July 2026 · Sheldon Bosley Knight Stratford-Upon-Avon
Agent replied · 12 October 2026
Dear Imtiyaz,
Thank you for taking the time to leave your feedback.
We are sorry to hear that you were dissatisfied with your experience. We take concerns regarding auction documentation and the buyer due diligence process seriously.
Auction legal packs are prepared by the seller’s solicitor and may be updated as further information becomes available. Prospective buyers are always encouraged to review the full legal pack, any subsequent updates and the addendum with their own legal adviser before deciding whether to bid.
Following your correspondence, the matter was reviewed at Director level and we contacted you directly to address the concerns raised. As this relates to a specific property transaction, it would not be appropriate to discuss the detailed circumstances publicly.
We remain available to discuss the matter with you directly and would welcome the opportunity to assist you more positively with any future property enquiries.
★★★★★ 5/5
GoogleSheldon Bosley Knight were very helpful in connection with the auction sale which they handled for me- efficient, easy to deal with and very helpful. This goes for the whole team but, in particular, my direct dealings with Will and Jessica
Sean · 12 July 2026 · Sheldon Bosley Knight Stratford-Upon-Avon
Agent replied · 12 October 2026
Hi Sean, we take real pride in the service we provide so this is wonderful to hear, thank you.
★★★★★ 5/5
GoogleThis is my 3rd time using SBK always a fantastic and professional service.
Caroline · 12 July 2026 · Sheldon Bosley Knight Leamington Spa
Agent replied · 12 October 2026
Caroline, it’s wonderful to hear that you've chosen SBK for the third time! We're thrilled to know you consistently enjoy our professional service. Your loyalty means a lot to us! 🌟 If you need anything in the future, don’t hesitate to reach out.
Best wishes,
Gary (Director) & The Sheldon Bosley Knight Team
★★★★★ 5/5
GoogleSBK have been excellent throughout. Andrew and Andy (even making their names easy) have been super; giving clear guidance, efficient processes and keen attention. Within a week we had photos and floor plan completed and the following week over 10 viewings and an offer within two days. We have been particularly impressed with clear and prompt communications and found the online Street App very easy to use. Everyone at SBK have been friendly and positive and helpful.
Thank you
Emma · 12 July 2026 · Sheldon Bosley Knight Leamington Spa
Agent replied · 12 October 2026
Emma, it’s fantastic to hear that Andrew and Andy made such a positive impact during your experience with us! 🚀 We're so pleased you found our processes efficient and the communication clear. Your success in getting over 10 viewings and an offer so quickly is a testament to our team's hard work. We're grateful for your kind words about the Street App as well, it’s designed to make things easier! If there's anything more we can do, just let us know.
Warm regards,
Gary (Director) & The Sheldon Bosley Knight Team
★★★★★ 5/5
GoogleFirst class service from the entire Team at SBK, special thanks to Sophie, Andy & Andrew.
Jack · 12 July 2026 · Sheldon Bosley Knight Leamington Spa
Agent replied · 12 October 2026
Hi Jack, thank you very much for your review. We’re very happy to hear you feel this way about the service you received. We hope to be able to help you again in the future.
★★★★★ 5/5
GoogleHad a really positive experience with Andy Gibbs at SBK when searching for my first flat. Lovely guy and was kind enough to show us around the flat twice within a few days. Answered all our questions, knew his stuff on the properties he was selling and consistently took the time to share updates with me (and my Mum!) throughout the whole process. I wouldn’t hesitate to recommend him to anyone looking to buy or sell a property. Thank you Andy!
Bronte · 12 July 2026 · Sheldon Bosley Knight Leamington Spa
Agent replied · 12 October 2026
Hi Bronte, thank you very much for your kind words and leaving us a review. It’s been a pleasure to help you with your property journey. We hope you’re very happy in your new home.
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