β
β
β
β
β
5/5
GoogleGreat service with accomdating staff who are swift and efficient.
Andy Β· 12 December 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi Andy,
Thank you for taking the time to write a 5-star review it is very much appreciated. We are pleased to hear about your positive experience with our team.
Many thanks,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleI just moved in with the help of SBK. James was very kind and quick at responding to any queries and doubts
Gioia Β· 12 December 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi Gioia,
Thank you for your 5-star review. We are pleased to hear that you had a positive experience with our team and in particular James for his quick and helpful communication. We wish you all the best in your new home!
Kind regards,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleNice and friendly staff I was helped by Mary and Heidi who were quick at responding to emails etc and helpful with any questions.
Ryan Β· 12 December 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi Ryan,
Thank you for your kind words! We're delighted to hear about your positive experience with Mary and Heidi. Our team is committed to prompt and helpful service. If you have any more questions, feel free to reach out.
Kind regards,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleVery good customer care especially Mr. James. Quick response to all queries and I enjoyed living in the property
Sumi Β· 12 December 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi Sumi,
Thank you for your positive feedback! We're delighted to hear about your positive experience with James and our customer care.
Many thanks,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleSpecial Thanks to James, who has marketed and let 3 flats for me in quick succession, the first 2 let within a week of being available. I will be bringing all my business to Sheldon Bosley Knight.
Mrs Β· 12 December 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi Mrs C,
Thank you for your kind words! We're thrilled James could assist in letting three flats swiftly. We appreciate your trust and look forward to serving you with excellence.
Kind regards,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleI have recently moved my property to be managed by Sheldon Bosley Knight. They have given me a first class experience. Always on hand to answer my questions. I have been dealing with Jo who is slick and professional
Tim Β· 12 December 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi Tim,
Thank you for choosing Sheldon Bosley Knight! We're thrilled to provide you with a first-class experience. Jo is dedicated to professionalism and efficiency so we are pleased to that this has been your experience.
Kind regards,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleAs a Landlord client of Fair2Landlords, my dismay at having to move to SBK following F2L's acquisition has turned to relief thanks to Jo, Heidi, Mary and the team, No fuss, nothing too difficult an apparently endless supply of tact and patience
New agency and tenancy agreements have been agreed and set up in less than a month and a new, quality tenant installed - it all sounds so simple, but there were numerous hurdles and challenges along the way and the manner in which these were overcome is both impressive and reassuring.
So a big thank you to the SBK team for their professional application, approachability and achievement
C Morley - Worcester Landlord
Christopher Β· 12 December 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi Christopher,
Thank you for your kind words! We're thrilled to have turned your initial dismay into relief. Jo and the team are dedicated to providing a seamless and professional experience to which we are pleased to hear this has been your experience. We appreciate your trust and look forward to continued success in our partnership.
Kind regards,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleHi all,
I want to greatly appreciate SBK for being who they say they are. Very active and on point.
Thanking them specially for there prompt response to rescue a situation where I live.
Thanks to all the staff of Sheldon especially Kelly and the management team, you guys are the best and wonderful.
Keep on the good work πͺ
You will not regret it
Cheers π»π»π»
Eberechi Β· 12 December 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi,
Thank you for your enthusiastic 5-star review! We're thrilled to have been of assistance and are grateful for your kind words, especially mentioning Kelly and the management team. We're committed to maintaining our high standards of service and your encouragement means a lot!
Kind regards,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleHaving our previous management team recently taken over by Sheldon Bosley Knight, I had my reservations due to them being based away from my rental property. Although they donβt have a contractor list for my area (yet) they have assisted in delivering my needs in ensuring any maintenance is completed in a good and timely manor. A particular mention to James Taylor - lettings property manager. His great communication alongside his professionalism in assisted us in multiple maintenance matters over the past weeks. Has changed my perspective and I will continue to work with this team.
Craig Β· 12 December 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi Craig,
We appreciate your positive feedback! Despite initial reservations, we're pleased to have met your expectations and that James has changed your perspective.
Kind regards,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleAs tenants were concerned when they took over at our last rental, but they were helpful and efficient. Jo especially was compassionate when our landlord decided to sell and had to issue section 21 and can't thank them enough for helping make that situation less stressful.
Check out was a rare pleasure as they valued the cleaning we'd done whilst being realistic with wear and tear. As tenants definitely one of the more positive agency experiences I've had.
Bonnie Β· 12 December 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi Bonnie,
Thank you for your positive feedback! We understand the challenges and are pleased to have made your experience less stressful. Jo and the team appreciate your kind words. We value your tenancy and look forward to continued positive experiences.
Kind regards,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleAs tenants were concerned when they took over at our last rental, but they were helpful and efficient. Jo especially was compassionate when our landlord decided to sell and had to issue section 21 and can't thank them enough for helping make that situation less stressful.
Check out was a rare pleasure as they valued the cleaning we'd done whilst being realistic with wear and tear. As tenants definitely one of the more positive agency experiences I've had.
Bon Β· 9 December 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 8 December 2024
Hi Bonnie,
Thank you for your positive feedback! We understand the challenges and are pleased to have made your experience less stressful. Jo and the team appreciate your kind words. We value your tenancy and look forward to continued positive experiences.
Kind regards,
Sophia
Directors' Office
β
β
β
β
β
4/5
GoogleHelped find me a place that matched my criteria, swift transition very helpful staff
Jordache Β· 23 November 2023 Β· Sheldon Bosley Knight Leicester
Agent replied Β· 20 June 2024
We're thrilled to have been able to find a place that met your criteria and that the transition was smooth. Our staff is dedicated to providing helpful service. Thank you for your kind words!
Many thanks,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleProfessional company with excellent customer service, special thanks to Dale and the Oadby branch.
Harvey Β· 23 November 2023 Β· Sheldon Bosley Knight Leicester
Agent replied Β· 20 June 2024
Hi Harvey,
Thank you for your positive feedback! We're delighted to hear about your positive experience with our Oadby branch and in particular Dale. We strive to provide excellent service, and your appreciation means a lot to us.
Kind regards,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleWould highly recommend this agency. special thanks to Dale, was professional and very helpful.
Peter Β· 23 November 2023 Β· Sheldon Bosley Knight Leicester
Agent replied Β· 20 June 2024
Hi Peter,
Thank you for the recommendation! We're glad to hear about your positive experience with Dale. Providing professional and helpful service is our priority.
Many thanks,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleMe and my wife went on a viewing with Tilley and was very impressed with the professionalism we received, sadly we chose not to go ahead with the property. However we was very impressed with the customer service we received.
Silky Β· 23 November 2023 Β· Sheldon Bosley Knight Leicester
Agent replied Β· 20 June 2024
Hi,
We're delighted to hear about the professionalism and customer service you received during your viewing with Tilley. While you didn't proceed with the property, we appreciate your positive feedback.
Kind regards,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleI cannot fault this agency! Iβve had seamless process throughout from when I first enquired about a rental property. I have to add Temaera from the team made my experience exceptional and answered all my questions! Would highly recommend.
Hollie Β· 23 November 2023 Β· Sheldon Bosley Knight Leicester
Agent replied Β· 20 June 2024
Hi Hollie,
We're thrilled to hear about your exceptional experience with us, and we appreciate your recommendation. Temaera and the team are dedicated to providing top-notch service. Thank you for your kind words!
Many thanks,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleGreat experience with the team so far. I have just moved in to a new flat with my partner and the process has been very smooth. The team have been very responsive and approachable, and Josh in particular is regularly in touch and has been very helpful throughout. So far our issues have been picked up and looked into very quickly, and we have been happy with the service. Would recommend!
Emily Β· 12 November 2023 Β· Sheldon Bosley Knight Evesham
Agent replied Β· 26 November 2023
Hi Emily,
Thank you for sharing your positive experience! We're thrilled to hear that your move-in process was smooth and that Josh has been responsive and helpful. We appreciate your recommendation and look forward to continuing to provide excellent service.
Kind regards,
Sophia
Directors' Office
β
β
β
β
β
3/5
GoogleRating only, no written review.
Lisa Β· 12 November 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi Lisa,
Thank you for taking the time to post a review. I am sorry to see that you have rated our Solihull branch a 3-star. At Sheldon Bosley Knight, we strive to provide excellent customer service and would be keen to understand what we could do to improve. If you could email me at snevin@sheldonbosleyknight.co.uk I would be delighted to hear from you.
Kind regards,
Sophia Nevin
Directors' Office
β
β
β
β
β
5/5
GoogleI have received good service, fast responds and expected outcome.
Angela Β· 12 November 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi Angela,
Thank you for your 5-star review and your kind words, we really appreciate it.
Many thanks,
Sophia
Directors' Office
β
β
β
β
β
5/5
Googlethank you so much the service was good we do appreciate everything well done agents
Jealous Β· 12 November 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi,
Thank you for the 5-star review, we really appreciate it.
Kind regards,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleGreat service. Very prompt response. Jo Egan was very helpful and answered my concern very promptly. Thankyou
Jo Β· 12 November 2023 Β· Sheldon Bosley Knight Solihull
β
β
β
β
β
5/5
GoogleExcellent and friendly customer service from James. Very prompt, helpful and felt very supported. Thank you
Catherine Β· 12 November 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi Catherine,
Thank you for taking the time to write a 5-star review.
We are pleased to hear that you felt supported by our agent James and that the service that was provided was prompt and helpful!
Many thanks,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleHighly recommend SBK Solihull. Canβt thank James Taylor enough for his exceptional service and attention to detail.
Tracey Β· 12 November 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi Tracey,
We greatly appreciate your recommendation of our Solihull branch and the exceptional service provided by James Taylor.
Many thanks,
Sophia
Directors' Office
β
β
β
β
β
5/5
GoogleFive stars is not enough for the service received by this agency. Kept me updated every step of the way, friendly staff who know what they're doing. Would recommend
Sara Β· 12 November 2023 Β· Sheldon Bosley Knight Solihull
Agent replied Β· 11 June 2024
Hi Sara,
Thank you for your enthusiastic review! We're delighted to hear about your positive experience with our team. Your recommendation means a lot to us.
Kind regards,
Sophia
Directors' Office
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.