Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleGreat service and James is superb.
Russell · 19 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Hello Russell
Thank you for the great feedback and for your five-star review! We're thrilled to hear that you're pleased with our service and that James has been superb.
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleThank you James Taylor for another good letting, great service, very pleased
Tracey · 19 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Hello Tracey
Thank you for your five-star review. We're thrilled to hear you’re pleased with the service. James and the team are always here to help.
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleGood agency for finding houses around Birmingham, James, has been very helpful and speed up the process for us.
Iustin · 19 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Hello Lustin
Thanks for you five-star review of Sheldon Bosley Knight and of James. We really appreciate you taking time to leave us a review and are pleased to hear how helpful you found your experience with James!
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleHeidi and Mary were excellent throughout. They are a real credit to the company. Both very professional and very efficient. Very highly recommended.
Graham · 19 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Hello Graham
Thank you very much for your five-star review. It is great to hear that you had such a good experience with Heidi and Mary.
Thanks again for taking your time to leave us a review and recommending us.
Kind regards
Megan Orr
Directors Office
★★★★★ 5/5
GoogleWe have recently been switched from Fair2Landlords to Sheldon Bosley Knight and really appreciate the very good service from all the staff, both in the office and in the field. One individual, Heidi, really knows the business and is able to answer all my questions and get things done.
Gary · 19 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Hello Gary
Thank you so much for your five-star review and for taking the time to share your positive experience with us. We are delighted to hear that the transition from Fair2Landlords to Sheldon Bosley Knight has been smooth and that you appreciate the service provided by our team.
We are particularly pleased to hear about your positive interactions with Heidi. She is a valuable member of our team, and we are thrilled to know that she made a significant impact on your experience.
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleI have dealing with SBK and their lettings team over a property I am about to sell. It was tenanted and there were a few issues, to say the least. Eloise worked tirelessly and relentlessly to resolve the issues and did so very effectively! She was quick to respond to my emails and plethora of questions and concerns, and more importantly dealt with the tenant who didn’t seem to think that “problem” their responsibility. I am really grateful for her diligence; it can’t have been easy for her! Thank you Eloise you are amazing!
Yvonne · 19 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 9 June 2024
Dear Yvonne
Thank you so much for sharing your positive experience with us and leaving us a five-star review. We’re thrilled to hear that Eloise and our lettings team were able to assist you so effectively.
Eloise’s dedication and hard work really shine through, and we’re glad she could help resolve the issues with your tenanted property. It's great to know she was responsive to your emails and questions, and handled the situation with the tenant so well.
Kind regards
Megan
Directors office
★★★★★ 5/5
GoogleThe team were very professional and very friendly. James & Kelly particularly helped us along the way keeping us informed and explaining everything. This was a new process for us and we needed all the help we could get and they have been very patient and kind. I certainly would recommend and think that some other agencies could learn from them about customer service.
Eileen · 19 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 9 June 2024
Hello Eileen
Thank you for your five-star review. We are delighted to hear that James and Kelly provided you with such good service, especially with this being a new process for you. At Sheldon Bosley Knight we pride ourselves on our customer service, so it is great to hear that we excelled here.
Thanks again for taking time to leave us a review.
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleVery pleased with the speedy efficient service from Heidi Mecke. Heidi contacted us as soon as our tenant mentioned a boiler issue and within a matter of hours a contractor had been to the property and the issue resolved. Most importantly using their service has kept our tenant happy. We have received very thorough communication in a concise manner at a very good price.
Sally · 19 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Hi Sally
Thank you for your wonderful feedback, and your five-star review! We are thrilled to hear about your positive experience with Heidi and our team. At Sheldon Bosley Knight, providing speedy and efficient service is our priority, and we are glad to know that Heidi was able to ensure your tenant's satisfaction.
Keeping clear and thorough communication is important to us at Sheldon Bosley Knight, and we're glad you found our service effective and reasonably priced.
Kind regards
Megan
Directors office
★★★★★ 5/5
GoogleRating only, no written review.
Pavneet · 10 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Thank you for your five-star review Pavneet.
★★★★★ 5/5
GoogleJames, as well as other staff were extremely helpful with answering a lot of our questions.
Mick · 10 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Hello Mick
Thank you for your five-star review and for your kind words about James!
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleI have had an easy comfortable transition to my new property thanks to James and the team. Thank you for all your help.
Daniel · 10 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Hello Daniel
Thank you so much for your 5-star review. It is great to hear how well the transition into the new property went and that you're so happy with James and the rest of the team.
Thank you again for taking the time to leave us a review.
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleJames at Sheldon Bosley Knight has great communication, always replied in good time and made things as easy as possible for me. I would highly recommend this company from the experience I had with James.
Joseph · 10 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Hello Joseph
Thank you for your five-star review. It is great to hear that you had such a good experience with James. At Sheldon Bosley Knight we pride ourself in our communication, so it is wonderful to hear your feedback on this.
Thanks again for taking your time to leave us a review.
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleI have recently private rented using this company and I have recieved very good service from all of the staff especially Mary who first showed me around then handed the keys over and James who is very quick to answer any questions i may have and has always been really friendly and always made me feel comfortable asking anything and sending a message. Thank you all I’m very happy in my new home!
Georgina · 10 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Hello Georgina
Thank you for your five-star review. It is great to hear that you were so pleased with the service that Mary and James have provided. We are so pleased to hear that you are so happy in your new home and that you chose us to be a part of your journey!
Thanks again for taking the time to leave a review.
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleMembers of the team, notably James Taylor and Eloise Chaplin, have been extremely helpful regarding the sale of my house with tenants in situ. Not the easiest of processes but James and Ella have helped every step of the way and kept me informed at all stages. Many thanks to you all.
Gareth · 10 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Hello Gareth
Thank you so much for you five-star review. It is great to hear that you had such good service from James and Elouise and we are glad to have been a part of your journey. We really appreciate you taking time to leave a review.
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleI have recently rented a property with Sheldon Bosley Knight - Solihull. They have been extremely helpful throughout the process. James has always responded promptly to any questions and queries and Mary was very helpful upon key collection. Service and communication has been excellent, would highly recommend.
Natasha · 10 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Hello Natasha
Thank you so much for your 5-star review. It is great to heat that the team in Solihull have provided such a fantastic service and we thank you for your kind words about the team, and about James & Mary in particular.
Thank you again for using us and taking time to leave such a lovely review!
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleFantastic experience completing work for the team at Sheldon Bosley Knight. Always friendly and going the extra mile to deliver a great service. I cant recommend highly enough. Special mention to Heidi and Mary who are always a pleasure to deal with, along with the rest of the team!
Chris · 10 May 2024 · Sheldon Bosley Knight Solihull
Agent replied · 9 June 2024
Hello Chris
Thank you so much for your 5-star review, and for your kind words about Heidi, Mary and the rest of the team. We are so pleased to hear how happy you are with our service.
Thanks again for taking the time to leave us a review.
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleSBK have been my letting agent and I’ve been extremely happy with the service they have provided. Jo Egan in particular offered me excellent advice regarding a difficult decision at the end of a tenancy. She kept me well informed whilst liaising with my tenant and I am very grateful to her and the team for their assistance throughout my time as a landlord. Thoroughly recommend.
Sarah · 24 April 2024 · Sheldon Bosley Knight Evesham
Agent replied · 28 April 2024
Hello Sarah,
Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with Sheldon Bosley Knight and especially with Jo Egan's assistance. Providing excellent service and support during all stages of your tenancy journey is our priority, and we're glad we could assist you with your decision and keep you well informed throughout. We appreciate your recommendation and look forward to continuing to exceed your expectations as your letting agent. If you need anything else, don't hesitate to get in touch.
★★★★★ 5/5
GoogleNothing but great experience with process of renting the place with SBK through the whole process from application to customer service during the rent. Absolutely recommending SBK services.
Łukasz · 24 April 2024 · Sheldon Bosley Knight Leamington Spa
Agent replied · 20 June 2024
Hello Łukasz!
Thank you so much for your review, we're thrilled to hear about your positive experience with Sheldon Bosley Knight. Providing seamless service from application to ongoing support is always our goal, and we're delighted that we could meet your expectations. If you ever need anything in the future, don't hesitate to reach out.
Kind regards
Sheldon Bosley Knight
★★★★★ 5/5
GoogleRating only, no written review.
Kiran · 14 April 2024 · Sheldon Bosley Knight Kineton
Agent replied · 11 June 2024
Hi Kiran,
Thank you for taking the time to leave a 5-star review.
Kind regards,
Sophia
★★★★★ 1/5
GoogleSuspected unethical behaviour. In my opinion this estate agent either unintentionally bends the truth as a result of unconscious incompetence or if the former is not the case then may even tell alternatives to what they know to be the truth in order to influence buyer/seller behavior.
Knowing what I know now if I ever sell a property again, I personally would stay clear of this estate agent.
Grant · 12 April 2024 · Sheldon Bosley Knight Coventry
Agent replied · 19 June 2024
Hi Mr Sneddon,
Thank you for taking the trouble to post this review and I am sorry you felt compelled to write something such as this. However, I must advise you that we have checked all our records and cannot find any record of correspondence of any kind with you. We have very high standards at Sheldon Bosley Knight and take customer service very seriously indeed, so I would welcome the opportunity to speak to you about your comments. Please could you therefore email me at snevin@sheldonbosleyknight.co.uk with your contact number so that we can discuss this further.
Kind regards,
Sophia Nevin
Directors' Office
★★★★★ 4/5
GoogleRating only, no written review.
Sazzad · 12 April 2024 · Sheldon Bosley Knight Coventry
Agent replied · 19 June 2024
Hi Sazzad,
Thank you for leaving us a 4-star review.
Kind regards,
Sophia
Directors' Office
★★★★★ 5/5
GoogleAbsolutely fantastic company. James Taylor was excellent from start to finish. Cannot fault them in the slightest.
Dean · 10 April 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Hello Dean
Thank you so much for your 5-star review. We are so pleased to hear that you were happy with James and the rest of the company's service.
Thank you again for taking time to leave us a review!
Kind regards
Megan
Directors Office
★★★★★ 4/5
GoogleDespite an initial problem with keys, which was soon rectified, the recent tenancy changeover was handled efficiently by James and Mary, including arranging for full cleaning and lock repair.
Peter · 10 April 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Hello Peter
Thank you for your 4-star review. It is great to hear how happy you are with James and Mary's service, and we are pleased to hear that any issues were resolved quickly. Thanks for sticking with us and we look forward to working with you in the future!
Many thanks
Megan
Directors office
★★★★★ 5/5
GoogleI have received great service and they responded quickly to all my requests.Thanks to Heidi, James Taylor and Michael for your outstanding support and to Mary for the warm welcome to our new home.
Farai · 10 April 2024 · Sheldon Bosley Knight Solihull
Agent replied · 11 June 2024
Dear Farai,
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you received great service and that our team provided outstanding support. We appreciate your kind words and look forward to continuing to assist you in any way we can.
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