Trusted Agent profile · Surrey
Verified
★★★★★
4,237 reviews across 13 offices and 2 platforms
Seymours has 13 offices, in Woking, Godalming, Guildford (three offices), West Byfleet, Addlestone, Burpham, Knaphill, Horsell, Ripley, Farnham and Cranleigh (Surrey). Together they have 4,237 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ...Read all 6 from sellers
Seymour has proved to be a suitable agent time and time again for us. Not only do we get consistent input into decisions we make, we get reliable input. A ...Read all 2 from buyers
Seymours's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat experience with Fiona Gringer from Seymours, Guildford. Really personable, friendly, authentic both on the phone and showing us around the property. It felt like dealing with a friend.
Hi Agnes, thank you so much for your lovely words, you have made Fiona's day! Many thanks The Seymours Team
5/5
GoogleRecently bought through Seymour’s. Great service received and continue receiving. Always a big plus when the service continues after sale is complete. Big thank you to the Team Chris, Amy and Luke for making my aspirations a reality.
Dear Tina, We are thrilled to read your review, thank you so much! Many thanks The Seymours Team
5/5
GoogleRating only, no written review.
Hi Charlie, Thankyou so much for your 5 star review, we are so delighted that you have been happy with our service and congratulations on your lovely new home! Seymours Addlestone.
5/5
GoogleAdele showed me around a few properties before I found the one I purchased through Seymour’s. Adele was always welcoming, friendly and informative about each property she showed me, in fact I only wanted to view properties through Seymour’s in the end as they really took onboard the type of property I would be interested in rather than wasting my time. Anna was amazing when it came to purchasing the property! As a first time buyer I had no experience and didn’t know what to expect! Anna always kept me in the loop and I am lucky I had someone so experienced and professional helping to get the sale through as quickly as possible. Thank you Adele & Anna. I would definitely recommend Seymour’s Addlestone and hope to buy through them again in the future.
Hi Holly, Thank you so much for your lovely review and the positive feedback, it is always so nice to hear. We wish you all the best in your new home and hope you are very happy there! Kind regards, Anna and the team.
5/5
GoogleSeymours West Byfleet have been absolutely incredible at helping us along with our move. From the initial viewings to the buying process we couldn't fault them. They are extremely professional, kind, approachable and have a genuine interest in finding you your dream house. Kirsty (our sale progressor) in particular was a brilliantly caring, friendly, efficient and patient person. The "hand holding" she provided through every step of the way made all the difference and for that we are ever so grateful to her!
Dear Kim, Thank you for providing us with a 5* review, congratulations on your move and we wish you every happiness in your new home
5/5
GoogleExcellent service all round. Thank you.
Mark, we are pleased that your enjoyed the experience of working with us. Many thanks for your review.
5/5
GoogleSeymours lettings team provided outstanding service for our move into rented accommodation in Godalming. They were welcoming from the start, providing clear information about the process; engaged personally in understanding our requirements; identified specific houses relevant to our needs as soon as they became available (many other agents simply included us on generic mailing lists); helped us individually through each stage of the offer; and alerted us pro-actively when a error by an external agency needed addressing rapidly. They were always available to answer questions about the town, location and a range of practical issues. When it came to the move-in, they took our somewhat complex arrangements in their stride and provided an easy connection with the landlord. They are now running the tenancy on behalf of the landlord and have responded speedily and effectively to any maintenance issues or questions. We have found the team really well organised, knowledgeable, communicative, thoughtful and above all kind - really important when going through such a stressful event as a house move. Thoroughly recommended.
Thank you again for taking the time to let us know how we did. We are pleased you found our tailored service useful. We are always more than happy to assist you if anything else comes up. Take care!
5/5
GoogleGreat experience with Fiona Gringer from Seymours, Guildford. Really personable, friendly, authentic both on the phone and showing us around the property. It felt like dealing with a friend.
Hi Agnes, thank you so much for your lovely words, you have made Fiona's day! Many thanks The Seymours Team
5/5
GoogleRecently bought through Seymour’s. Great service received and continue receiving. Always a big plus when the service continues after sale is complete. Big thank you to the Team Chris, Amy and Luke for making my aspirations a reality.
Dear Tina, We are thrilled to read your review, thank you so much! Many thanks The Seymours Team
5/5
GoogleMy thanks to all the Seymours team working in difficult times in the housing market but particularly to Spencer, who showed such persistence in the search for a new home, incredible patience in my continual expression of disappointment in … More
Thank-you of the excellent review Margaret. We're delighted to to have helped you out and we look forward to working with you in the future.
1/5
GoogleEdit 2: I have downgraded my review as I have still not received an explanation as to why my front door was left open and a cat was allowed to escape due to an agent of Seymour’s. An explanation should have been provided in 2021, but it was … More
Thanks for leaving a review. We take all reviews very seriously especially ones that are critical of our services as they enable us to review and improve where needed. Thank you for the comments.
1/5
GoogleBeaware!Beawrae!Beaware! Please make sure to add a break clause in your tennancy agreement otherwise you … More
Thank you so much for the positive review!
5/5
GoogleJade has been supporting us to find a property over the last few months and has been incredibly helpful and efficient, quickly organising convenient times to view properties and answering all our questions. We would definitely recommend Jade in future to anyone looking to move within the area.
We're glad to hear Jade delivered such a great experience. If there's anything further we can do for you, we are happy to help!
5/5
GoogleGreat service from Amy Sandys in helping to expedite exchange and completion following the agreed sale. She liaised with the buyer and both sets of solicitors, kept me informed at all times, and responded promptly to my queries. It was all very smooth and Amy is an asset to Seymours.
Thank you for your praise and kind comments about Amy, she will be delighted with your feedback. We're happy to hear you had such a positive experience with Seymours!
1/5
GoogleMy advice would be to avoid Seymour’s Guildford at all costs. Not trustworthy
Dear Angela, We are sorry to receive your review. We take negative reviews very seriously and have reviewed thoroughly the process during your purchase of your new home. Improvements will be made where we found ourselves lacking in transparent communication with you. We do hope that you will be happy in your new home. The Seymours Team
5/5
GoogleRating only, no written review.
Thank you for the stars Hannah :-) we really appreciate it! Many thanks The Seymours Team.
1/5
GoogleMy advice would be to avoid Seymour’s Guildford at all costs. Not trustworthy
Dear Angela, We are sorry to receive your review. We take negative reviews very seriously and have reviewed thoroughly the process during your purchase of your new home. Improvements will be made where we found ourselves lacking in transparent communication with you. We do hope that you will be happy in your new home. The Seymours Team
5/5
GoogleSimon & his team are fabulous always available & extremely helpful throughout the process. Thanks again guys.
Good Morning Stuart, Thanks for the 5-star review, very kind of you! Speak soon, Luke at Seymours
5/5
GoogleThis estate agent has been very very good with the service they have provided me buying my property they are very professional and they know what they are doing especially Clive Simon and the team happy with the service you provided me. Thanks
Hi Emrah, We are so pleased to receive your review, thank you for your kind words. Many thanks The Seymours Team
2/5
GoogleSadly I felt pressure to sign contracts to sell house ( at a very reduced price) even though with 3 weeks to go til completion, I have no rental accommodation to go to. I asked repeatedly for assistance in finding a rental property but seemed only interested in selling my house. I am now effectively homeless unless I can find something in 3 weeks.
Dear Valerie We appreciate your candid review and are sorry that you felt in any way pressured to accept an offer you weren't happy to take. We appreciate the difficult time you have gone through and what a stressful experience that can be. We wish you all the best for the future. Best wishes The Team at Seymours
5/5
GoogleThere are very few estate agents that would actually go the extra mile to ensure proactive communication, correctness of information and transparency in dealing with buyers. In my six months of house hunting, I was truly amazed by the way the Seymours team especially Chris Thorpe helped us with the house search having understood specifics of affordabilities given the tumultuous market conditions. He comes across as an honest agent offering pragmatic advise regarding properties and does proactive selling after understanding specific needs. My five stars to Chris Thorpe and the entire Seymour’s team at Guildford and Burpham branches for being honest and hardworking estate agents!
Dear Anannya, Thank you for taking the time to write your review, we are thrilled to hear about your experience with us. Best Wishes The Seymours Team
5/5
GoogleThanks to Seymours for the sale of our property. Professionally handled and updated regularly by Clive. They were quick to find us another buyer after losing our first one which was great service !
Dear Lisa, We are very pleased to receive your lovely review, thank you! Many thanks The Seymours Team
5/5
GoogleWe had an incredible experience with Simon and Clive from Seymours when purchasing our first home. Their expertise, responsiveness, and attention to detail were exceptional. I highly recommend Clive and Seymours for their outstanding service.
Dear Timan, thank you so much for your lovely words, we are delighted to hear from you and we wish you all the best in your new home. Many thanks Phyllipa
5/5
GoogleFabulous people to deal with. Got my property purchase sorted in double quick time. Would highly recommend. The whole team were always willing to answer any questions that I had regarding my purchase.
Hi Martin, Thank you so much for your review and we hope you have settled in well! Anna, James and the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Seymours branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 1 Best in County and 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
Seymours is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.
Seymours is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Woking has the most, with 1,593 reviews rated 4.6 out of 5, followed by Godalming with 500.
The 13 Seymours offices, by town:
6 reviews from sellers, rated 5.0 out of 5 on average. For example, Howard wrote: "Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ..."
Yes. In The Trusted Agent 2026 awards, Woking won Platinum, Guildford won Platinum and six more branches won awards. At the ESTAS 2026 awards its branches won 1 Gold, 1 Best in County and 1 Best in Postcode award. The group and its branches have also won 9 other industry awards since 2019.
